Fancy extras like Jacuzzi® rooms and beach waiters mean that luxury is the tag word at the adults-only Sensimar Seaside Suites & Spa.
It’s easy to see why Forbes – the US mag famous for its lists – voted this adults-only hideaway one of the world’s most romantic hotels. It’s wrapped in palm-filled gardens, so it feels really intimate, and it’s right on a quiet stretch of the Riviera Maya.
Luxe touches take the form of canopied daybeds and beach waiters, and junior suites with Jacuzzis® come as standard. To top it all off, the dining set-up is Gourmet Inclusive, so you’ve got the run of eight high-calibre restaurants and as many bars.
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Honeymoon and Anniversary Offer
Complimentary honeymoon and anniversary package available when booking a Beachfront Jacuzzi® junior suite or a room in a higher category for 10 nights or more. This offer is valid for bookings arriving until 31st October 2016.
The package varies from time to time, but usually includes sparkling wine and flowers in room, discounted spa services and 2-for-1 on couples beachfront sky massage. Offer valid within 60 days of the wedding or 30 days of your wedding anniversary - proof of marriage required on arrival.
Please note all arrivals from 1st November 2016, will need to book a Premium swim-up junior suite or swim-up suites to receive the honeymoon and anniversary offer.
Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party.
All Inclusive - Here's what you get
Unlimited à la carte dining including gourmet cuisine. All daytime snacks. 24-hour room service.
Unlimited local and selected international soft drinks and alcoholic drinks including beer, imported house wines, spirits and cocktails. Minibar in room restocked daily with beer, water and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities ► View all
This luxurious retreat has 16 relaxation zones and treatment suites. The Water Journey area offers different stations to invigorate the body, soothe muscles, and promote wellbeing. It includes a sensations pool with massage jets, a pressure shower, sauna and steam rooms, a whirlpool, hot and cool-water plunge pools, a mud cabin, ice room and relaxation lounge.
With a terrace lined with Balinese beds.
La Carreta restaurant
Head to this traditional-style à la carte for authentic Mexican dishes at dinnertimes. The menu stars tortilla soup, seafood ceviche, tacos and enchiladas, beef, chicken, and prawns. A tequila bar, La Cantina, is housed in the same building, specialising in flavoured tequilas that are made in-house. There are more than a dozen varieties, including coconut, chilli and coffee.
Rooms ► View all
Beachfront Junior Suite with Garden View, Balcony or Terrace and Jacuzzi
These beachfront junior suites come with garden views from either a furnished balcony or terrace. There's a Jacuzzi® for 2 and a king-size bed. The room also features a TV, DVD player and Wi-Fi. There's a minibar with water, beers and soft drinks. too, which is refilled once a day.
Junior Suite Garden View Balcony or Terrace
These junior suites come with garden views from either a furnished balcony or terrace. There's a Jacuzzi® for 2 and a king-size bed. The room also features a TV, DVD player and Wi-Fi. There's a minibar with water, beers and soft drinks, too, which is refilled once a day.
TripAdvisor Reviews Show more reviews »
The hotel is situated in a great location on the beach, in an area secluded by trees. It gives the illusion of being in a remote location, with the nearest town only minutes away by taxi. The hotel rooms are decorated in a Mexican style, with all the amenities you would expect from a 5 star hotel. There weren't spirits in the minibar, as in some other hotels, but with 24hr room service as part of the all-inclusive, these could be ordered when needed. Staff at the hotel are all extremely friendly and even the builders carrying out maintenance onsite would take the time to say hello. Restaurant staff are very attentive and seemed genuinely motivated to make sure you have everything you need. The quality of the food is very good, with a variety of different cuisines and restaurants to try, all included in the all-inclusive price. The beach and pool areas are very well maintained, with staff brining drinks to you while you sunbathe. There are more than enough sunloungers, but the one frustration we had with the beach area was that people would reserve the better bali beds with towels very early in the morning, and then disappear, not to return until the afternoon in some cases. There are signs to prohibit this, but it is currently not enforced. More
El Dorado Sensimar Riviera Maya
Overall an excellent hotel, with plenty of high quality food, food choice, places to eat and lots to drink. The staff are very friendly, the service is second to none, the rooms were cleaned everyday with fresh sheets and a well stocked fridge. Air con is a must and there is no extra charge for using it unlike other places we have stayed. Plenty of Bali beds and sun beds available and waiter service so that you don't have to leave them to order your drinks! Tips, well yes, tipping is the norm, even if it is all exclusive but it isn't expected, we made sure we had a few 20 Pesoe notes (just less than 1 quid at current exchange rates) handy. Biggest gripe, the cost of any additional extras such as a bottle of wine or spa treatment, to be blunt we found these costs extortionate to say the least.More
Very good but not quite perfect
The Hotel is spotless and kept immaculately by a small army of hard working staff including a team on the beach who spend all day removing any trace of seaweed which we thought was fantastic. The food is good in all the restaurants but I don't see why you need to book only at the Gourmet pub and the Asian restaurant. Every time we went they were almost empty so it would be much better to have the same system as with all the other restaurants whereby if they can't get you straight in they give you a pager when your table is ready. Simple! We booked the Premium Seaview Suite and although the view was lovely and the room large I wouldn't book this option as unfortunately the Premium suites are in a tall ugly block and the pool area was basically like a club 18-30 holiday camp with loud people shouting and throwing things in the pool. Not good and meant that we didn't sit on our balcony once because of the noise. Thomson reps are as usual pretty bad, don't make the slightest effort to get to speak to the guests and only venture out of their air conditioned room to have lunch in the restaurants. We booked premium club flights with Thomson and were disappointed that there is no lounge available at Cancun to use despite all the other airlines having them. Also don't understand why Thomson let infants in the premium club cabin as they haven't paid and we had the delight of a screaming baby for the whole flight home.More
Alison P, 186338
Beyond Comparison, just perfect holiday destination
If you want to feel like royalty or just disappear into a sunkissed hideaway, this is the place to go. From the moment you are met at reception on arrival until the sad minute you leave, you are treated as the most important person at the resort, its simply fabulous! I thought I'd deal with a few of the moans you'll read on other reviews first so here goes.. 1. Mosquitos - of course there's mosquitos, the resort is cut into tropical jungle! If anyone is going to get eaten alive, its me, always me :-( I used 'Jungle Spray' and an anti-mosquito wrist band, both of which one or two the damn mossies got past and feasted on me. I took anti-histamine tablet each morning and had no itching/scratching etc from any of the bites (maybe half a dozen in total) 2. Maintenance - of course there's some maintenance going on, the site is huge and must be something akin to painting the Forth Bridge but the work wasn't done at anti-social hours and never once did it adversely affect our holiday 3. Bed Blockers - yes, the infuriating mob that put their towels on the Bali beds and loungers and then disappear for hours. Unfortunately they are out there! and despite the signs on every Bali bed explaining fairly simply that it shouldn't be done, these people (who probably think Jeremy Kyle is a lifestyle advice programme and almost certainly have IQ's lower than the local Iguana's bellies) still insist on staking their claim to the best beds. Fortunately there are plenty of loungers spread along the beach so you can usually get one somewhere. 4. Dress Code - this is one of my moans! There is a dress code for evening meals, its not particularly difficult to comply and most people make an effort to look presentable for the evening meals but as usual there are those (see bed blockers!) that either cant read or just think it doesn't apply to them. I never once saw anyone turned away to get changed into something other than their vest, Bermudan shorts and flip flops although these people did sometimes make an effort by wearing a hat to dinner, albeit with a peak and generally worn backwards!! Now back to the good stuff. The staff are beyond helpful, they are genuinely incredible. Friendly, polite, always willing to help. Yes I know its their job but they really do make you feel like you're the only person in the resort, from the team in the main reception, the personal concierges (thank you Ula!), the waiters, the bar staff, the maids, the list goes on and they are all amazing. Our room (3501 a standard swim up suite) was plenty big enough, comfortable and with the aircon on, lovely and cool. Top Tip, keep your aircon switched on all the time, if you don't, the humidity will make every flat surface run with moisture, top fun when you try and walk on the tiled floor in bare feet!! We also had a swim up bar no more than 30 yards from our room which was hardly used so we had it to ourselves a lot of the time, tragic! Bars are everywhere and the drinks are amazing, people who complain that the spirits are watered down....have 2 and stop moaning!! We were never quite sure which was the best cocktail so we tried them all several times :-) I'd particularly recommend the Express Martini, alcoholic cold coffee, whats not to like there?? Restaurants, there are numerous each with their own style and cuisine. We tried them all at one point or another. The Gourmet Pub and Klay Talay have to be booked but the rest are 'turn up and eat'. The ones which must be booked are no better than the others, just smaller so need booking. Strangely when we tried them, there was umpteen empty tables in the restaurant but we did have early bookings (all we could get). The remainder of the restaurants will either seat you as you arrive of if they are full, give you a pager type thing that rings when your table is ready so you can go back to the bar and have another cocktail or two while you wait. In all the restaurants the food is first class and delivered as you would expect form a top class restaurant in the UK. Obviously much comes down to personal taste but a few recommendations - Casa Mia restaurant - amazing fillet steak with truffle mash Gourmet Pub - Pork Belly Klay Talay - Tuna Sishimi The only food we didn't really enjoy was from the authentic Mexican Restaurant, the service and delivery were as good as everywhere else, but the food wasn't really as we'd expected, quite bland really but like I said, different people, different tastes. Wildlife is plentiful, there are Iguanas all over the place, totally harmless and quite comical, apparently they like bananas but we didn't bother to feed them. The resort even has a couple of Harris Hawks that a handler looks after and these beauties (the birds not the handler!!) are there purely to keep other birds away from the beach side restaurants, they think of everything! I've seen people worrying about snakes, I even went looking for them and only saw 1, it was about 2 feet long, less than half an inch thick and very, very, dead!! so don't worry about them. In the sea there are plenty of fish who will come up and swim around you probably after food but again we didn't feed them either. There you go, if you're thinking about going, GO!! Finally for those of you travelling with Thomson's (who I cant praise highly enough) and contemplating upgrading to Premium Class - do it! We parked our car at Birmingham Airport at 0600 and by 0630 we were in the lounge having fast tracked check in and passport control/security, that in itself was money well spent having seen the queues everywhere. The seats on the plane were only 7 across (2-3-2) instead of 11 (3-5-3) so you definitely get more width and at 6'1 I had plenty of leg room too.More
We had a wonderful holiday. The resort was amazing and really a 5 star experience. The holudaycwas immaculate and the staff were all so friendly. The food was varied and delicious - especially at the Mia Casa El DoradoMore
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