This supersized beachside hotel has a trio of huge pools and dining choices ranging from Japanese to gourmet.
This hotel is on a private 800-metre beach, where you can sometimes spot nesting turtles on the sand. Inside, all rooms are junior suites with hydro massage tubs, and nearly all have sea views.
The pool scene is made up of 3 joined-up lake-style pools. And for dinner, the Tex-Mex à la carte stands out. The hotel even has its own shopping and leisure centre, with boutiques, bars and a disco.
TripAdvisor Traveller Rating
Based On 7391 reviews
- Official Rating
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Book a Junior Suite between 24th April 2015 and 31st January 2016 and receive a free upgrade to a Junior Suite Golden Club room for arrivals from 1st May 2016 to 31st October 2016. Your booking will be automatically upgraded in resort.
All Inclusive - Here's what you get
Buffet meals. 3 visits per week for dinner in a choice of speciality à la carte restaurants. Snacks. 4 à la carte dinners for Golden Club guests. Unlimited à la carte dinners for Don Pablo Collection guests.
Local alcoholic beverages including beer, spirits, cocktails, house wine and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
With sunbeds, parasols and towels.
The hotel-run kids' club is for ages 4 to 12 years.
PADI scuba diving school*
There's a PADI scuba diving school here, offering a variety of PADI lessons and certificates. The hotel has access to the sea, and there's a small reef close to the shore where you can go diving or snorkelling. And the hotel offers a complimentary taster session in the pool.
Rooms ► View all
interconnecting double room
Interconnecting double room sleeps up to 4. You will need to book 2 rooms in order to have a connecting door. You'll need to book 2 of these room types to get interconnecting rooms.
double club room with sea view
Double club room with sea view sleeps up to 4. Has coffee-maker, beach towels, bathrobes, slippers, turn down service, VIP amenities, private golden reception, welcome cocktail, 4 à la carte bookings per week, private Casa Club with free Internet - 30 minutes per day, press iron and board and an alarm clock. Bathrooms have hydro-massage bath with a shower and a separate shower. Wi-Fi available at a charge.
TripAdvisor Traveller Reviews Show more reviews »
Wonderful place and excellent service
Stayed at the Don Pablo section. Wonderful place. Restaurants were excellent, staff were polite and helpful. Bar staff were attentive. Waiters on the beach section were absolutely the best. The site is beautiful and well kept. We had no complaints what so ever.More
dekkerboy, Halifax, Canada
Just Got back from our 3rd visit at this amazing hotel but this time using the privilege club and it was money well spent. We were greeted by Melissa who took us to the privilege lounge where we got check in by bobby it took minutes we were then taken to our room which we didn't like and this was changed straight away. The view from the room was amazing and clean and was kept that way by our cleaner, we were also greeted with a bottle of bubbly, our fridge was stock up each day as well as the bottle of rums we get each day. The privilege team made sure our holiday stress free they kept in touch to make sure we were comfy but to top it off was the fact that they took time out to surprise me on my birthday by decorate my room and gave a cake and a bottle of bubbly, thanks guys you are the best. We were booked in advance for the restaurants we tried the Japanese and don Pablo but decided we prefer the don Pablo so did that a couple of times, i highly recommend that restaurant. I wish to thank the privilege team including the guys at the beach bar, Christopher, kerenton and the guy that does the jerk at the beach restaurant, Antonio the bartender,peter-gay in entertainment and all the stuff for making my holiday another memorable one. See you all next year.xxMore
jennyren45, Northamptonshire, United Kingdom
The best hotel I've ever been to
I really loved this hotel. It's beautiful and very smartly set up. Only thing it needs is a better WiFi set up. And abit more in the room. Other then that it was amazing. I'll be back next year I'd like to mention all the people that made my trip the best ever. Francine at the lobby desk.she greeted us with such elegance and made us feel better about our bad flight. She made us smile straight away. Shelleann at the lobby was so nice to us. Anything I needed she done with no problems. Latoya at the money change desk has excellent customer service. She always smiled and ask me how my holiday was going. Dewayne brown at the buffet always looked after me. He made sure that if there was a food that ran out that he provided it for me straight away. He has excellent customer service and he always had a nice smile. Goevani the security guy made sure we was always safe on the beach and he always made us laugh. Adrian the security guy always had a cheeky look on he's face which always made me smile! Nastassia in the lobby shop was so nice to me and had brilliant customer service! Donna and Leroy at the beach bar were my favourite people. Customer service was first class. Kareen the room maid was lovely. She cleaned our room very well! Just had very good customer service.More
Breathtaking view, Wonderful beach, Extraordinary weather, Insignificant accommodations with unpleasant staff
I am a 26 year old, single, female from Ontario, Canada. I went to Runaway Bay and stayed at the Gran Bahia Principe from May 10th to 17th, 2015. I went with 4 of my close friends and I had a very enjoyable time with them! This was my first all inclusive vacation. I would rate my overall experience there 3/5. If I had the opportunity to return to this resort for free I would not. Nor would I recommend anyone to go there. From the moment I stepped foot outside of the airport I could feel the heat radiating down on me and that made me very happy! I really wanted to have hot weather and just tan all week. Which is exactly what I spent the majority of my time doing: tanning and lathering sunscreen all over. There was always a nice breeze and lots of sunshine the entire week! Definitely got a mix of a tan and a sunburn everyday. We took a bus from the airport to the resort. It took a couple of hours. We made a pit stop and we got 3 rum and cokes which cost us $24 USD at a small place on the side of the road. I really enjoyed the Jamaican rum they had. I wish that my drinks had tasted like that the entire week. Unfortunately, I do not believe the "compressors" or something at our resort were working because the soda and the beer was always very flat and warm. Finally we arrived at the Gran Bahia Principe! It was a stunning view! It looked like a luxurious palace! So clean! Lots of greenery everywhere! The place was very well kept. So many beautiful palm trees! We had so much help bringing our luggage to our room it was very nice. The front desk took a little while to attend us because there were a lot of people getting there at the same time as us. Our welcome wasn't amazing but it wasn't horrible either. Just mediocre. Everything that needed to be done was done. Nothing extra. Our room had a lovely view of the pool. It was very neat and ordinary. Nothing special but I didn't mind because I knew we wouldn't spend much time in there. I was happy to have a large shower and bathtub. Towards the end of the week I noticed more and more mosquitoes in our room. We never left the sliding back door opened so I'm not sure how so many got in there but we went home covered in mosquito bites. So if you're planning on going there make sure to bring just as much repellent as you do sunscreen. Those are two must-haves for this destination. The hotel is huge! The pool area is very big and wonderful! There are several lounge chairs which are adjustable but not comfortable. There is the option to upgrade your package to get the even better and more comfy lounge chairs in the "exclusive" area. They had two main bars at the pool. One of them smelt really bad everyday and was always very busy. The music they played was top 40 music. It wasn't Bob Marley which going to Jamaica for the first time I kind of wanted to hear that type of reggae music. They had some activities at the pool which was cool. I won a mickey of rum by participating in one of the contests. One of the Jamaican staff came up to me and offered me a coconut to drink from. He had just pulled it down from a nearby tree. He gave me all the benefits to why drinking coconut water was so good for me. I tried some and really liked it! I was so happy he had done that for me. Then he ruined the moment by saying: "Now you can show me your appreciation by giving me a tip!" Another pool side story is when another Jamaican worker came up to me with a parrot and asked to take my photo. He was putting me in all sorts of awkward positions and then yelled at me for laughing and not posing properly. Didn't really make me feel good at all. I never bought a photo. I never went to the gym or spa. My travel companions told me the gym was small and the equipment was outdated and didn't work very well. They did their cardio workouts outside. The spa was $150 USD for a 50 minute massage with no negotiations. I thought that was ridiculously expensive. The beach was off white sand. The water was warm. It was cloudy towards the shore but clear as walked in more. The sticks and rocks kind of hurt when walking through the water but I never saw any fishes or wildlife in the water. The beach was kind of small and it was in a long "U" shape. So if you like long walks on the beach this isn't the place to go. There were lounge chairs all over the beach. There were also lifeguards and other staff on duty keeping everyone safe and the beach clean. I was happy to see it was well kept. I wasn't very happy when one of the workers informed me and my friend that he had to stay at the beach all afternoon until the very last person left. He even implied that we should leave. There were two bar huts on the beach. One of the bar hurts had a bartender who gave you impeccable service if you tipped him and if you didn't he would just be perverted. The other bartender at the hut on the opposite end was a woman who was extremely unhappy and very rude. Her normal behavior included not smiling and slamming our drinks down on the counter. FOOD WAS MARVELOUS AND UNBELIEVABLY SATISFYING. They had every type of food to satisfy all kinds of tastes buds. I never felt sick once and everything looked very appetizing. We ate at the general buffet area called the Orchid. Then we discovered an adults only buffet which was much better service and better presentation. They had stations where they would make your omelette or eggs just to your liking. Same with pasta and meats and seafood. They had a bagel/toast section. They had a salad bar, fruits, vegetables, baked goods etc. They had a variety or very delicious caffeine free teas and a coffee machine which my friends enjoyed. They also had very good red and white wine. The best a la carte restaurant we went to was called the Mikado. It was a Japanese place. We had a private room with a chef who made us stir fry from scratch. Our guy wasn't that pleasant but the food tasted amazing. Stir fry vegetables with shrimp and beef and chicken! While walking by another room we saw another chef who was singing while he was cooking so we got a bit envious of those people who were having a way better experience. Nightlife: womp womp! This needs improvement x 1000!! It was so bad! So terribly disappointing. We had to create our own fun at night because the resort did very minimal. After dinner they had a band every night playing in the lounge area. Around 10:00pm it was over. Which is so early for people who are on vacation! They would also come around very early to collect the cushions from the patio chairs from right beneath you. You were not allowed to refuse to give them your cushion or they would get security involved. They would also take the candle off the table. It was quite shocking. The lounge area was non smoking area. Most of the resort was which for non smokers it was awesome! Their live shows were not very enthusiastic. Did not entice us at all. There was one disco which smelt really bad and no one was in there dancing...ever. We danced there one night and asked the dj to play some of our favorite songs. He played two after we tipped him and then went back to his type of music. There was a karaoke bar. We liked that! There definitely was a lot lacking in the nightlife especially if you're going there for a wedding. Shopping: there were about 10 stores to purchase souvenirs and anything that you wanted. They were bargain shops. So even though the sticker said $20, you could shake them down to at least $15. One morning we went down by the boats and asked to go on a sailboat ride. The Jamaican worker said we could go ahead and take the sailboat for an hour but if we wanted him to take us we'd have to pay him $40 USD. We declined. We never had anything stolen from us that we know of. Many other people that were staying at the resort that week including friends of our had some money stolen from their room. The maids or other staff would leave the back sliding door unlocked. We were advised several times to lock our things up just in case. We didn't feel very safe after this discovery. Overall, I had a very enjoyable time in Jamaica! I have to say that I truly believe it was because I had a fantastic group of individuals with me! and I loved that most of the people staying there were also Canadian. I wouldn't go back because the workers there were incompetent, unskilled, unqualified, unpleasant and very rude! There were a handful of the staff that were good natured and amiable but in general the place is lacking guidance and charisma! Thank you for reading this review.More
neves_anita, Hamilton, Canada
Wide variety of food and drink
Very good view, entertainment was not up my alley due to my christian beliefs. The beach was excellent as the water was clean and accessible to most persons. I enjoyed working out in the gym. The place was large and the many pools were enough for the amount of guests present. The food was varied and hardly repeated in one day.More
powpow2015, Clarendon Parish, Jamaica
Things To Do► View all
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