This supersized beachside hotel has a trio of huge pools and dining choices ranging from Japanese to gourmet.
This hotel is on a private 800-metre beach, where you can sometimes spot nesting turtles on the sand. Inside, all rooms are junior suites with hydro massage tubs, and nearly all have sea views.
The pool scene is made up of three joined-up lake-style pools. And for dinner, the steakhouse stands out. The hotel even has its own shopping and leisure centre, with boutiques, bars and a disco.
TripAdvisor Traveller Rating
Based On 10196 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Three visits per week for dinner in a choice of speciality à la carte restaurants. Snacks.
Local alcoholic beverages including beer, spirits, cocktails, house wine and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
With sunbeds, parasols and towels.
Daytime activity programme
With dedicated entertainers on hand throughout the day and activities such as boccia ball, volleyball, darts, dance classes, bingo, quizzes and aqua gym classes. Check out the programme to see all the activities that are on offer.
The hotel-run kids' club is for ages 4 to 12 years.
Rooms ► View all
junior suite with sea view and balcony or terrace
These spacious junior suites sleep up to 3 adults and 1 child or 2 adults and 2 children up to 12 years with a king-size bed and a sofa-bed or 2 doubles. Suites come with a hydro-massage bath and Wi-Fi*. Plus, there's a balcony or terrace to enjoy the sea views from.
TripAdvisor Traveller Reviews Show more reviews »
Fantastic holiday, easy going hotel with lots to do.
We visited this hotel in August 2016 with Thomson for our family holiday - 2 adults and 2 children aged 8 & 11 years. The transfer took approximately an hour from Montego Bay airport. We were worried that the hotel may be too geared from honeymooners but it is cleverly split into two (very large) areas one of which is adults only but most of the adults were in the main part with us as it had music around the pool bar and various games which were hilarious to watch. The main restaurant can get very busy - as they do but we just chose to go either slightly earlier or later to avoid this. The second restaurant near the beach was our favourite as this didn't get too busy. The a la carte restaurants were lovely and definitely worth a try. Although trousers for the men were often a requirement for these and we did see people being turned away without the correct attire. The pool areas were great with two swim up bars, great beach access - again an adults only area which was separate - good beach bars with waitress service included - no need to be in the privilege club. Good security all around the complex and patrolling the beach. A tip would be to "tip" the bar staff straight away as you will get served much quicker. We didn't realise this until further into the holiday. We read the various reviews and I think one thing to remember is that this is Jamaica. It is very laid back - if your room is missing something they will fix it. We tipped the room maid to ensure that we got extra water and beers. We would certainly go back.More
Went here in January 2017 for a vacation. The resort was clean and modern, however some minor carpet renovations would be helpful and one of the elevators was always smelly. The staff were friendly and kind and always went out of their way to ensure an enjoyable vacation especially Sandrieka and Vanessa, always vibrant and could tell they loved what they did! The buffet food was good, however at times repetitive. The restaurant a la carte food was phenomenal, especially the Don Pablo restaurant! (When we went the staff had to work harder than needed due to a cart being broken, which is unfair to the workers but they were very hospitable). We upgraded for the Royal Golden package and the staff were very courteous. We changed our room the second day for a more ocean view and it was not a problem, the staff handled the situation efficiently. Great vacation! Thank you! We changedMore
IGNORE THE BAD REVIEWS!!!!
Firstly I'd like to start by saying that the negative reviews on here are surely either a) A rival hotel or b) People desperately trying to wrangle some sort of refund. This hotel, and the holiday you have here, will be totally of your own making. Listen, is it The Ritz??? No, it isn't The Ritz. But is it positioned on a beautiful beach, with stunning views, incredibly friendly people, more rum than you could shake a stick at, good decent food and clean rooms? Yes, yes it is. The a la carte restaurant food is great. Steakhouse, Japanese and Don Pablo were all really really nice. The buffet food is good/decent with loads of choice. If you want to sit down to Michelin star food, pay Â£10k for your week away instead of Â£3k. This place does exactly as it's supposed to do for the price you pay. We didn't have any issue booking the restaurants. The app that the wi-fi opens takes you straight to a booking section. Easy. The place was immaculate for the most part. Yes, the carpets in the hallways are a little dated. Boo hoo, if that wrecks your holiday then seriously, please reassess your life. ALL of the staff apart from front desk were great. Dane on the beach was a decent guy who just wants you to have a chilled day. Front desk were bored and disinterested. The time share salespeople in the lobby were annoying but if you firmly say "No were not interested" then they leave you alone. They're salespeople at the end of the day who I guess are reliant on commission. Ho hum. Just went and sat on the beach with a rum punch and a cigar and got over it. Brian the taxi driver out the front is great. Don't do the excursions with your travel agent. Get Brian to drive you. You get your own personal tour guide and it's half the price. Bob Marley's house was great and recommended. All in all, great beach, nice and hot, decent drinks within reach wherever you are, friendly people, good food. The pool was good fun as well. Swim up bar etc. Get up early, get down the beach, take a good book, get a beach waiter on side and chill. If you let little things bother you when you're in paradise then I feel terribly sorry for you. More
Beautiful Grand resort. Super clean
Amazing resort- although the food was a bit uneventful and unJamaican. We had an amazing room- this trip was for our honeymoon. We had a view of the main area of the resort (main pool and bridges and a view of the beach and ocean. BEAUTIFUL. The temperature was just right- super HOT but a breeze to cool things down. My husband used the spa and he said it was a great experience. The bars didn't open until 11am and didn't serve premium drinks- the resort was a bit segmented by how much you have paid for a room, We mentioned it was our honeymoon and they said they would have a welcome wedding basket and champagne and fruit and that our beds would be made and that happened 4 days into our vacation. Our door would jam a lot. The resort was under renovation (OUR LUCK!) They were building a new addition to the resort. They offered us room service and took it away 3 days later saying it was a mistake. Staff was alright. The beach was AMAZING and so was the beach hut and jerk chicken served there. Go get the chicken early and get a seat cause it goes fast. The beach - locals wade in the water and try and sell you things- weed and handmade things. Good times :-) The water is INSANELY amazing. Our Sunwing reps didint help much at all and were a bit rude. Our fridges were not stocked every day nor were our towels. We would go back!!!! (JUNE 15th.2015 Travel date)More
Post Christmas Getaway
We stayed as a family of five at the resort and had a great experience. The staff were very friendly and attentive. I was a bit worried after seeing some of the reviews prior to our arrival but was pleasantly surprised. We have 3 teenagers(15,18,19) and they really enjoyed the atmosphere, food and room. There was good variety in the food, but the jerk chicken at Pisces was an everyday experience. It was amazing. We just chilled all week, exactly what I needed after a busy Christmas season. We felt safe and the pool, beaches and grounds were well maintained and clean. There were a lot of staff, maybe it wasn't as busy as other times. My only suggestion is for the hotel to find a better location for the fitness centre and to update the equipment. As a fitness enthusiast, other resorts boast a beautiful view. It was a bit moldy smelling but it did the job. Also the management should invest in a better house wine. The red and white wine was low quality and we often paid a la carte. For the price I think they can have a better standard wine for their guests. Overall we had an amazing time. Would recommend and would love to go back to Jamaica.More
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