This supersized beachside hotel has a trio of huge pools and dining choices ranging from Japanese to gourmet.
This hotel is on a private 800-metre beach, where you can sometimes spot nesting turtles on the sand. Inside, all rooms are junior suites with hydro massage tubs, and nearly all have sea views.
The pool scene is made up of 3 joined-up lake-style pools. And for dinner, the Tex-Mex à la carte stands out. The hotel even has its own shopping and leisure centre, with boutiques, bars and a disco.
Based on 6270 reviews
- Official Rating
Room Upgrade Offer
Book a standard room before 31st January 2015 and get a free upgrade to a Golden Club junior suite for arrivals 1st May 2015 to 31st October 2015.
All Inclusive - Here's what you get
Buffet meals. 3 visits per week for dinner in a choice of speciality à la carte restaurants. Snacks. 4 à la carte dinners for Golden Club guests. Unlimited à la carte dinners for Don Pablo Collection guests.
Local alcoholic beverages including beer, spirits, cocktails, house wine and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
With sunbeds, parasols and towels.
Hotel-run kids' club
For ages 4 to 12 years.
PADI scuba diving school*
One free trial a day in the pool with the equipment. Lessons are at a charge.
Rooms ► View all
double club room with sea view
Double club room with sea view sleeps up to 4. Has coffee-maker, beach towels, bathrobes, slippers, turn down service, VIP amenities, private golden reception, welcome cocktail, 4 à la carte bookings per week, private Casa Club with free Internet - 30 minutes per day, press iron and board and an alarm clock. Bathrooms have hydro-massage bath with a shower and a separate shower. Wi-Fi available at a charge.
interconnecting double room
Interconnecting double room sleeps up to 4. You will need to book 2 rooms in order to have a connecting door. Wi-Fi is available at a charge. You'll need to book 2 of these room types to get interconnecting rooms.
TripAdvisor Reviews Show more reviews »
Our party of 5 adults and 1 child (of 2 yrs) were reallocated this hotel after our original hotel, Sunset Jamaica Grande, was closed. It was my 6th trip to Jamaica, I have always stayed in Ocho Rios before, so was skeptical about Runaway Bay as there is not much around there. But hey.... what can you do. We were still going on holiday. We paid $50 pp for the Club Mobay arrivals service at the airport, and it was well worth it. Whisked through the awful customs queues into a lovely lounge, then taken to our bus when it was ready to depart. Check in was done by hotel staff while on the transfer, which i thought was a great idea. Saved loads of time. The hotel is huge, it will take you a few days to get your bearings. First impressions were good... very clean and well presented. Good, well equiped gym. Beach is rocky by the gazebo, however if u carry on to the left it becomes lovely and sandy. Plenty of sunbeds by pool and on beach, no real need to reserve. Good kids club... if kids are aged under 4 yrs it's $10 p/hr to leave them unattended. Food selection in main buffet was excellent. Champagne at breakfast too! We preferred the beautiful views at the beach snack bar for lunch. Not as much selection but amazing location. We had no probs getting reservations for restaurants. We liked the grill best... amazing atmosphere, twinkly lights etc. Walked out of the japenese as we waited for 10 mins and weren't even aknowledged :-/ Italian was our 2nd fav, ate there twice. Don Pablo is supposed to be the best but we weren't impressed with the ambiance, food, or service. Spanish was okish. Pools and grounds are maintained really well. Entertainment staff work really hard, and made a massive fuss of my little boy Alex. Special big up to Ainsley, Peter-Gay, and Richard, who were all fab with him. Evening entertainment is ok. The dancers are really good. A free shuttle bus runs to Margaritaville, a brilliant club in Ocho Rios, on Mon, Wed, and Sat, at 10.30pm. However it will only run if there are 10 people minimum. So pre-book a taxi for 11pm if you are desperate to go, and cancel it if the shuttle runs! There is an amazing beach party every Sun night at Priory Beach, approx 15 mins away, but you will need a taxi there, and I would only go with local friends, for safety reasons. The waiting staff in the main buffet are hit and miss. Despite us tipping reasonably well (for Brits!) they didn't really seem to care about us, and even tho they tended to make a fuss of Alex it was more 'forced' gaiety than natural. Staff in the beach snack bar were better. The 2 girls in the beach bar never cracked a smile once :-/ We were not allowed to check out as they stated we had not paid for a birthday cake. Ended up having a stand up row with hotel staff and having to pay twice, as the departure bus was about to leave, with my family on it! Paid $30 pp for the Club Mobay departure service... again, well worth it. Straight through customs and a great lounge, with fab kids play area. I wouldn't stay at this hotel again because of its remote location... we paid tonnes in taxi's to get places. But if your type of holiday is never moving off a sunlounger then give it a try.....More
Janette C, Nottingham, United Kingdom
This was a birthday gift for my wife. After sorting out some issues, due to Air Canada Vacations, we got settled in our room. The room itself was very clean & spacious. A private balcony, beautiful view! We were both impressed by what we saw. Enough room for a cushioned bench, small table & 2 chairs, along with 2 double beds. The bathroom was very well done, as well. We opted for the Don Pablo upgrade, which was well worth it. It's adults-only, and includes a separate buffet restaurant, accommodations in the newest buildings on the property, a separate lounge with unlimited wifi & premium liquors. It also entitled us to a cordoned area on the sandy beach. No having to wake up at 5:30am to get a decent spot! Another bonus is that there's no limit on reservations for the restaurants. Although the main buffet is quite well organized, it is very large & also loud, due to all the families. We did eat at the separate buffet, the night we arrived. Although smaller, it didn't seem to be missing anything. Another bonus, there were 3 other occupied tables, at 7pm! As far as the restaurants go, Don Pablo had the best meal. Chateaubriand, prepared at the table, with a choice of peppercorn or roquefort sauce. A large portion of meat, cooked to perfection. So good, we went there twice! Mikado was okay, but we've decided to skip Japanese restaurants, on any future vacations. Never personally been impressed by any of them. Our dinner reservations for the week were prebooked. Unfortunately, they were mostly at odd hours, ie. 5:30 or 9pm. Don Pablo guest services were extremely accommodating & were able to rearrange the times to suit our schedule. One tip, Thursday nights are all-you-can-eat lobster tails, at the main buffet! Fortunately, people had to queue up, to be served. I was dreading the anarchy of a serve-yourself tray. The beach bar also had an excellent buffet, for lunch. The jerk chicken was definitely the most popular item. We also received excellent service from Charmaine, who was extremely pleasant. My wife & I looked forward to seeing her, each day. We've raved about her service to everyone we know & I feel that she made our time there, even more pleasurable. The sandy beach was a real treat. A gentle entry/exit into the water, which was warm & quite shallow. There was a variety of fish & coral, near the shore, just off the beach bar. Closer to the middle of the small bay, there were 2 spotted eagle rays that made daily appearances. Swimming with them was my personal highlight. A mask & snorkel are definitely worth bringing. I'd also recommend water shoes. There are sea urchins, but I only noticed them in the weedy/rocky areas. The bar service at the Don Pablo section was spectacular. Unfortunately, I've forgotten the name of the young lady who worked there(Natasha?), but she was great. A nice touch was fresh fruit skewers that were passed out to everyone. The beach was also maintained very well, with any garbage or natural debris cleaned up, promptly. Overall, we loved the place & will definitely return.More
seanny71, Guelph, Canada
Just returned home today....great time...excellent resort.. staff cant do enough for you..they were brilliant...everything you need in the one place..reception staff very helpful on arrival, bar staff always smiling, singing and dancing despite being very busy. Rooms were cleaned daily to a very high standard. Dining room staff very attentive especially "amazin adam" and "marvellous marvin".. All the pools were kept to a very high standard of cleanliness..well done. Daily entertainment was good and varied if you wished to take part.. nic, the fitness instructor was very good with the aquacise twice daily. If there was one down side to the holiday it was the mosquitos.. but they are beyond anyones control!!!More
lindawilson2, Scottish Highlands, United Kingdom
Honest Opinion = Not as good as it could be!
Having stayed at this hotel, I have really mixed feelings about the place. Firstly the hotel is massive (almost 1000 rooms). This can be good or bad, depending on what you like. The hotel itself is set in a good location – about 1h from Montego Bay airport, and about 30m from Ocho Rios. We had pre-booked a Sea View suite. The room we were given was clean and modern… and while technically it had sea view it was positioned low down in a fairly dark corner and the sea view was visible when the palm trees moved in the wind! We spoke to reception and after some discussion and a day’s wait – we paid to upgrade to a “Golden Club” room. In hindsight this may have been a mistake. We were told that by paying the upgrade the room was bigger (as per the website) the location was higher and the main benefit was the additional services… room service menu, slippers etc… We were moved to a much better location (21406) which had a good view. Other than the location the room was pretty much identical to the first – the people either side of us had not paid to upgrade. We were then told by the hotel that this charge covered the increased “services” and that the rooms were all the same. But, the problems continues as the “services” we paid for were not being provided… perhaps an internal communications problem? After 2 days we saw some improvements, but for the entire holiday these were very intermittent. Mid-stay we asked the hotel to refund the days we had paid for the “extra services” and didn’t get them. To quote the hotel staff “we can’t help with that. The hotel has a no-refund policy”. I involved my holiday company rep and got some money refunded – believe me they didn’t make it easy. There are a number of restaurants at the hotel. They all seem OK, but actually the main buffet restaurant was good. One warning is that the a la carte restaurants need to be pre-booked, and we had problems. They book quickly and some are pre-booked in advance of people travelling meaning the choice on the day is even worse. The beach restaurant was good at lunchtime, and there are a number of bars on the pools & beach which is just perfect. The pool areas were clean, the grounds were well maintained. Plenty of sunbeds but limited shade. The rooms are modern and clean – but the room we were “upgraded” into was not well maintained. Faults we had fixed: Curtains Not Closing, Toilet Constantly Draining (repaired which left Toilet Not Flushing), Air Conditioning blocked drain causing water coming through the ceiling. The hotel did put things right and the staff were all friendly, but from our perspective there was no ownership of the problem, no urgency about anything and poor customer service from both the Reception/Gold Reception & Customer Services. One thing that my wife didn't like was that people who had upgraded further to the "Don Pablo" status were made very obvious... e.g. big sections of the pool or beach roped off with signs, separate bar, separate restaurant. This was made really obvious by the hotel & staff...big signs telling the "normal" people not to enter. I think this could me more subtle. In summary – this is a nice hotel in a good location. It was comfortable, clean and served good food. The hotel has the potential to be great – but the maintenance of the rooms needs to be improved and the staff need to be more responsive when guests have problems.More
IpswichDan, Ipswich, United Kingdom
We stayed at that resort to celebrate my mom's 50th birthday. I recently had stayed at the Grand Bahia Akumal and my mom had stayed at the Grand Bahia in Puerto Plata in the Dominican so we figured since this was our first trip to Jamaica that we would just stick with a resort that we had enjoyed in other countries, and we were happy with our choice. The staff all over the resort were absolutely fantastic. Friendly, informative, and they create a great relaxing atmosphere. We wanted to make some special arrangements to celebrate my moms birthday and the girls at the Public Relations desk were more than happy to help us, and the resort even acknowledge her birthday above and beyond what we asked for. By the time we left the staff that we saw daily knew us by name and we were treated as friends and family, not just guests. Our 3 a la carts were at the Don Pablo, Picasso, and Mikado. All of which were amazing! I found the food in all the al la cartes and the main buffet to surpass my expectations and previous experiences we had at other Grand Bahia's. The food was truly wonderful. The housekeeping in the rooms could be a little bit better otherwise I have nothing bad to say about this resort. Our trip to Jamaica was a fantastic experience and we are already planning our next trip back and with no shadow of a doubt we will be returning to this resort. Yeah mon!More
TerrieLynnNMike, Surrey, Canada
Things To Do► View all
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here