This supersized beachside hotel has a trio of huge pools and dining choices ranging from Japanese to gourmet.
This hotel is on a private 800-metre beach, where you can sometimes spot nesting turtles on the sand. Inside, all rooms are junior suites with hydro massage tubs, and nearly all have sea views.
The pool scene is made up of 3 joined-up lake-style pools. And for dinner, the steakhouse stands out. The hotel even has its own shopping and leisure centre, with boutiques, bars and a disco.
TripAdvisor Traveller Rating
Based On 9329 reviews
Buffet meals. 3 visits per week for dinner in a choice of speciality à la carte restaurants. Snacks.
Local alcoholic beverages including beer, spirits, cocktails, house wine and soft drinks.
All are included except where indicated.
With sunbeds, parasols and towels.
With dedicated entertainers on hand throughout the day and activities such as boccia ball, volleyball, darts, dance classes, bingo, quizzes and aqua gym classes. Check out the programme to see all the activities that are on offer.
The hotel-run kids' club is for ages 4 to 12 years.
These junior suites sleep 3 adults and 1 child or 2 adults and 2 children up to 12 years with a king-size bed and a sofa-bed or 2 doubles. Suites come with a hydro-massage bath and Wi-Fi*. From the balcony or terrace, you'll have views over the gardens.
These junior suites come with an interconnecting door. You'll need to book 2 of these room types to get interconnecting rooms. They come with a king-size bed, a sofa-bed or 2 double beds. The balcony or terrace have views of the garden.
It's hard to capture everything in a review, but I will say this: We have been around the Caribbean and this was our favorite vacation so far. I had purchased through Orbitz, which had a very good deal with airfare, and afterwards started seeing some negative reviews. I am convinced after having gone that there are some people who demand presidential treatment or get in a funk after one thing goes "wrong" and then they let it jade their view for their trip. Bottom line: No worries with this place. Unless you want to pay through the nose for top shelf liquor and premium gastronomy, this is a great resort and everything can be summed up as good or better. For those that prefer that, you might try to the luxury side. I understand they cater to more of that, but for us, it was not worth the upgrade. We were quite happy with the Grand Bahia side. Grounds: This place is huge and beautiful. There are steel drum and reggae bands around and the smell of the Ocean fill the air. The beach is great. I think they imported a lot of sand, so it was not rocky like some of the other reports. It is in a cove like area, so the waves are smaller, and there is a little algae as you walk out some, but the beach was nice and the water excellent. The pools are warm, clean, with good water depth for most people. 3-4' deep in most areas. Good for my 6 and 8 year old. There are some islands with trees in areas and provide shade. We never had a problem even once finding chairs. All but once, we even found them with shade. Even in the middle of the day. We traveled in June. I heard others mention mosquitoes. There were NOT many mosquitoes for the whole duration of our 6 night stay. We had maybe one in the room the entire time. They were not prevalent on the grounds either. Food: Great selection, and Good quality. It's true there are some things that are better than others, but we really loved the Jerk Chicken for lunch, and the wait was reasonable usually 5-10 minutes tops. Our favorite a la carte restaurants were Garden Grill and Don Pablo's. I highly recommend both. The Japanese was not great, and normally it would be top on my list. I recommend to skip that one. Alcohol: Not top shelf, but I don't personally go there for that. At home I drink top shelf Bourbon, but when you go to an all-inclusive, it's rare to get top shelf, so I drink mixed drinks. They taste great and you don't notice much difference at all. Again, I think if Alcohol is really your thing, try the luxury side, as I understand they serve top shelf. Double check with them first just in case. Service: Front desk was very helpful for anything we needed within their capacity to help and 100% of everyone we met was kind, friendly and genuinely trying to help if they could. This is a BIG place with a ton of rooms, and it's Jamaica. Before you visit, this is a laid back culture, so don't expect them to hop to it this second. They are not lazy, but they walk and they don't run. Everything normally takes a little longer in Jamaica, and maybe even a little longer here because it is huge and they have a lot of tasks. We were never forgotten, although some room requests with making up the beds the first night would take 40 minutes to an hour. Service in restaurant is slow for America, but on par with 90% of Jamaica. If your drinks are slow to arrive, just grab one yourself. They have self service taps conveniently all over for a lot of selections. Bar service was fast all the time. Reservations: Be aware that there are no shuttles from the airport. We found a shared transport through Viator for about $125 round trip for four people total. We came in late, around 10 PM, but we were given a room immediately. We had requested multiple times for 2 doubles, but were given a King and since they were overbooked, we would not be able to trade for the first two nights. At first, we were in dismay, but once we got to the room, we had the front desk bring in a roll away and turn the couch into a bed, which had a great 6" cushy and long mattress. It actually ended up working out better. My kids ended up having their own beds instead of sharing, and the wife and I had a King instead of a double. It felt like an upgrade in the end. It was a very nice room with a corner patio outside. Reservations for A la Carte restaurants: This is an area of problem they need to fix, but it is survivable if you know going into it. The Grand Bahia side guests cannot reserve reservations prior to arriving. Luxury side guests can. When we arrived, all they had was one 9:30 PM reservation a few days later at the Japanese Restaurant. Nothing else. I asked for a manager's exception and it took a couple days to get a response, but we eventually got a 6 PM and 7:30 PM reservation for Garden Grill and Don Pablo. It all worked out, but you have to stay on it. People back out of reservations, so don't give up. If you are staying for a week, you will probably get into 2 or 3 A la cartes. They simply need more restaurants. The hotel side grew faster than the restaurants. Despite some stress from this, we really loved the stay. Kids Club: Before we came, I was a little concerned because A.) we don't really trust others with our girls and B.) They did not have a kids pool, and the online pictures looked weak. When we visited though both we and our girls actually loved the kids club here. The two that ran it were super kid friendly, and they really good with our girls. They had a lady care for the girls and young man care for the boys. Both seemed very responsible and pleasant. They had good programs that the kids enjoyed, including pier fishing, TV, 3 video game consoles, story reading area, craft making and places to play ball, etc. It was the first time I can remember our girls actually asking to go back to a kids club. Thumbs up.More
Bryan G, 50226
This was our first trip to Jamaica. Our family had a wonderful time at the resort. The food was amazing at the la carte restaurants. The buffets were good, and our favorite was the Pisces snack bar right by the ocean. The staff was very courteous and helpful. More
We have just returned from the greatest 10 day vacation in many years . We are repeat guests of the Grand Bahia but very very upset tonight to hear they are bring Cuban entertainment back on the property I sure hope this isn't true because I know there are issues with that team and department. As I have stated on a few occasions if the best one on property is dismissed my bags are packed . Last Saturday you would gave thought it was New Years Eve there you couldn't move with people on the dance floor I video taped a few songs along with the dance floor Gran Bahia leave things alone in the entertainment dept. see the 5 stars at the top there aren't enough for her More
First time to Jamaica, one thing I didn't like is that it was hot in halls,and elevators. Other than that our hotel stay was amazing the food was just ok nothing spectacular but the jerk Chicken was the best ever. Had an amazing bartender OShea (not sure if you spell it like that)but he was wonderful and so was Mills we definitely will be backMore
Mary B, 36161
With my mom and my husband staying at the resort, we enjoyed our stay, the food was excellent and so was our room. From the people who worked at the lobby bar,Kevon. RenÃ©e, who works outside at the pool bar was amazing and always smiled! Also, the best entertainment on the resort is Kevon, who works outside in the pool area on the luxury side, who keeps the pool area nice and clean but also gives free entertainment to all his guests.. he's a great singer and he is very friendly! There was a tragic accident while we were there.. On our second day, i found out that one of the staff swim up bar was killed in a car accident with other staff members.. I met him the day before, him serving my mom and I drinks during the day and also a member of the entertainment also passed away!! A total of 6. I'm so sad with what happend.. Met 2 of those wonderful, good hearted people who passed in the accident. It was so somber that day when the resort heard the news.. There was a nice lady who was a tourist at the resort, went around and collected money from guests, for a fund to all the families of the victims. :) Days later, when we checked out, the light fixture in the hotel lobby up about 25 feet in the ceiling fell on a gentleman's head!!! I was there when that happens. What next? He was ok, but thank god!!!! Everyone was so friendly here! Beaches and pool great More
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