This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between 4 à la cartes, plus there’s a huge lagoon pool. Children get a Thomson Kids’ Club and a waterpark, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
TripAdvisor Traveller Rating
Based On 768 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Breakfast 08.00-10.00. Late breakfast 10.30-12.30. Lunch and snacks 13.00-15.00. Meals in themed restaurants booked via the Club House. Afternoon tea 15.30-17.30. Dinner 18.30-21.00. Sandwiches 23.00-24.00. Ice-cream all day.
Drinks including national spirits, beer, soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
Surrounded by terraces with sunbeds and parasols. The main pool has a swim-up bar.
Paddling pool with play features.
Thomson Kids' Clubs May to October
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
TripAdvisor Traveller Reviews Show more reviews »
Relax and enjoy
This was an excellent hotel; we booked the holiday just 3 weeks before departure following a glowing recommendation and we were not disappointed. It is the first time we have gone all-inclusive; we just wanted a relaxing holiday without travelling to far from the hotel and this seemed the perfect choice. The hotel has 2 large meandering pools plus a number of smaller pools in well laid out grounds. Don't just take my word for it, check it out. The hotel had the best selection of food I've had at a holiday hotel and, apart from one of the two identical main restaurants to which you are delegated, there is also a choice of 4 others; Tex-Mex, Argentinian, Indian and Italian. You could only visit each one once during your stay because they were so popular. There was free use of pool towels which could be changed several times; free Wi-Fi in the reception area, free use of a fridge, kettle and microwave, free cycle hire and, unlike some hotels, smoking was permitted on balconies. All the members of staff we came into contact with were excellent and are a credit to the hotel. This includes everyone on reception, the restaurant staff, the bar staff, the cleaning staff, the entertainment team and anyone else I may have missed. It is a thoroughly good hotel which caters for families and couples of all nationalities, which was competitively priced and, since we first started taking foreign holidays, this is the only hotel we will definitely return to.More
JGW1954, Bristol, United Kingdom
My ideal hotel and fantastic holiday
This is an excellent hotel for families and couples who want a great holiday; there are daily activities for children and adults and you will not be disappointed. It has a small animal park for the children and a separate water park which does have a daily charge. There is a golf driving range, archery, rifle shooting, free cycle hire, football, 2 mini-golf courses and much more. We just wanted a relaxing holiday, staying close to the hotel, which is why we chose to go on an all-inclusive holiday for the first time. For âfoodiesâ, apart from the main restaurant, the hotel has other themed restaurants which you can visit once during your stay; the Indian and Italian being the best and most popular, so you need to book early. The selection of food in all the restaurants and snack bars is excellent and I particularly enjoyed the stir-fry. The hotel has several pools suitable for swimmers and paddlers, and adults and children. The two large pools are illuminated at night with lights which change colour and looks fantastic. There are excellent freebies such as Wi-Fi, pool towels, fridge, microwave and kettle. Last but not least; I would like to commend EVERY single member of staff. Nothing was too much trouble for them and it appeared that they were all multi-lingual. There is no doubt that we will return to this wonderful hotel and we would thoroughly recommend it.More
Janet C, Bristol, United Kingdom
Travelled here in June with my partner and 2 kids aged 5 and 8 on AI basis. Rooms - The rooms are very modern and spacious! Clean and spotless. Pools - Pool areas were gorgeous! Also clean and spotless. Kids Club - The kids club was good. Plenty to keep them entertained and the reps who took the kids club need a medal. Always had a smile on their faces. Food - Good - a tad repetative but always cooked well and hot. Drinks - Good selection and the choice to opt for branded for a small fee. Some cocktails included in the AI. Only thing let this hotel down was the entertaiment - it was dire. And the kids disco at night was a joke! Parents were allowed to stand up on the stage area, which meant no one could see their kids so ALL PARENTS then had to stand up! I loved this hotel but that really put me off.More
LMEGAW, Dungannon, United Kingdom
Safari??? More like a bloody zoo!!!
In summer 2014 we attended a two week stay to the Protur Safari Park, Sa Coma. We chose Majorca because of health issues within the party and we had previously been to the island and struggled to fault it. When we returned in 2014, the weather was still just as beautiful and the staff were just as friendly. However the hotel is a completely different story!!!!!! Our rooms were O.K, decent sizes and cleaned daily. Here our problems started: > Each room contained two glasses and two mugs. The glasses and mugs never got replaced within our rooms meaning that we had to reuse dirty glasses for two weeks, which was obviously not going to be very hygienic or pleasent. Surely the hotel staff do not expect you to reuse and washup your own glasses in the room of an all inclusive hotel?!?!?! >Also, keep the plugs of sinks shut, they produced a foul smell in both rooms. The pool >A nice big pool, however not big enough for all holiday-makers at the hotel. We found ourself crammed on loungers around the pool where everyone's parasols would cover you with shade because they had young children - this definitely felt as though we were staying in a day-care nursery! No such thing as personal space. >The pool got closed on two separate occasions. On one a child had pooped in the pool - yes it was good that they closed it but surely people would not let their children do this!!!! (obviously no fault of the hotel staff) and on another occasion, someone vomited in the pool - YUCK. This very much put off the whole family for wanting to go in the pool. The Bar Hut (at night) > Bar staff would serve all men first before any women/girls, very rude. > a RAT was also spotted crawling along the pillars of the bar hut. yes... a RAT. Food > Avoid egg, most of the time shell was in the poached eggs. > A "Chicken" wrap consisted of a wafer thin piece of processed "chicken" inside. > Meat on occasions was pink and not worth the risk of trying it. > One of the great assets was the stir fry (ASK IF YOU DO NOT WANT CHILLI ADDED) where you get to choose your own meat. But just be warned, you place all of the ingredients on a plate... yes, they let you handle raw meet with only a pair of tongs which children would place the handle into the raw meat anyway.... not hygienic AT ALL. Some of the positives however: The beaches were beautiful The weather was beautiful Staff were lovely A "town" nearby with lots of shops and bars Entertainment was great for young children, but not teenagers or adults I would not return to this hotel, but maybe we are just a bit picky???More
MontyH123, London, United Kingdom
Had a fabulous time
Visited here in September, just after the UK kids went back to school, to make the most of both the weather, price as well as ensuring that it wasn't too busy. We booked through Thomson and decided on this place above the rest of the Protur hotels because it was the most cost efficient as we have 2 young children. I read a lot of the reviews on here before booking and I think that some are unfair. I toyed with giving this 4 stars (rather than 5) but then I started to think about what I would knock the star off for and I honestly couldnt think of anything of substance. So, have decided to give it 5 out of 5 as we had the best familiy holiday to date at this place. There is far too much to write about and so I'm going to bullet point the good and the bad: GOOD - extremely clean hotel all round. Our room looked recently refurbished and we couldn''t fault it - Hotel staff are very friendly, including the cleaners - Safety - we felt safe at all times (however, if you are going to do the Kids Mini Disco at night, it is best advised that you keep an eye on where your child is at all times. Someone lost there daughter for a little while and the place is BIG!!) - Facilities - we never got bored or were left wanting. On site, there is enough to keep anyone adventurous busy for 7-10 days. Four swimming pools, 2 bars, 2 water parks (one free, one not), 2 x 18-hole mini golf, Archery, bike hire etc...) - Buffet Restaurant - we went all inclusive and we loved it. Bear in mind we like nice food, and we normally eat in high end restaourants when we can, we were pleasantly suprised by the quality of the buffet. OK, it's not Michelline Star, and some foods are better than others (like all meats being overcooked!), but for what it is, we always had a decent meal and it was ideal for my children. There is a very popular stir-fry area. Get in quick if you dont want to queue for 15mins! - Entertainment - Always stuff on. The staff get invovled and walk round the HUGE hotel. Mini Disco for the kids every night (excpet Sun) is good fun. They also have adult entertainment (no, not that kind!!) every night. BAD - We expected a speparate bed for our 3 year old in his own room but it was a sofa in the lounge / kitchen area. This wasn't ideal but he found it OK there on his own and slept through the night and so it was OK - If you have a room near the stage area (and quite a lot of rooms are), dont expect to be able to get an early peaceful night! The entertainment goes on until about 11pm and is loud! But we were on holiday and so we were happy to stay up until about 10pm, even with the kids - Much is made of the so called "booking system" for the restaurants. Look... it is what it is. Don't get worked up about it. There is a huge buffet place for you to eat every night and actually, the food is better in the buffet area than the restaurants. I did queue from 6am one day and booked in to La Fontana (Italian). I made that choice and didnt mind getting up and queuing for an hour. The kids were still asleep and I took my iPad and caught up with the news from back home. Sure, the setting is nice for the restaurant (we ate outside) and we got table service, but actually the food was very poor with canned mushrooms on the pizza and the wine tasting like wallpaper stripper. From that point on, we decided to eat in the buffet area as we felt there was greater variety, better quality of food as well as we could just eat what we wanted, when we wanted. - The gym! Think of something from the 1960's. I wanted to work out but the gym is very poor and needs updating. Some of you obviously wont be bothered about the gym... OTHER Other things to mention are: - Location - about an hour and 20mins from Palma and so not a great drive to and from the airport with small children. But we knew that beforehand and chose to still book this hotel. It's also very quiet in Sa Coma. Now this can be good or bad, depending on what you like. We enjoyed it and took a bike ride to nearby towns. - Beach - small one about 10-15mins walk away. Not a nice beach but OK for a day trip and a pleasant walk. Would advise to go to the surrounding towns for a better beach - Shops / Pubs - very limited. There are a few British ones where you can chat the football etc... But nothing special. All within 5-10mins walk Overall, we really enjoyed this place. I could have given it 4-stars based on the "BAD" stuff listed above, but you know what, it was probably the best family hoiday we've had so far! My 3 year old boy loved it so much that he still talks about wanting to go back!!More
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