This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between 4 à la cartes, plus there’s a huge lagoon pool. Children get a Thomson Kids’ Club and a waterpark, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
TripAdvisor Traveller Rating
Based On 764 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Breakfast 08.00-10.00. Late breakfast 10.30-12.30. Lunch and snacks 13.00-15.00. Meals in themed restaurants booked via the Club House. Afternoon tea 15.30-17.30. Dinner 18.30-21.00. Sandwiches 23.00-24.00. Ice-cream all day.
Drinks including national spirits, beer, soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
Surrounded by terraces with sunbeds and parasols. The main pool has a swim-up bar.
Paddling pool with play features.
Thomson Kids' Clubs May to October
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance CRB checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
TripAdvisor Reviews Show more reviews »
Had a fabulous time
Visited here in September, just after the UK kids went back to school, to make the most of both the weather, price as well as ensuring that it wasn't too busy. We booked through Thomson and decided on this place above the rest of the Protur hotels because it was the most cost efficient as we have 2 young children. I read a lot of the reviews on here before booking and I think that some are unfair. I toyed with giving this 4 stars (rather than 5) but then I started to think about what I would knock the star off for and I honestly couldnt think of anything of substance. So, have decided to give it 5 out of 5 as we had the best familiy holiday to date at this place. There is far too much to write about and so I'm going to bullet point the good and the bad: GOOD - extremely clean hotel all round. Our room looked recently refurbished and we couldn''t fault it - Hotel staff are very friendly, including the cleaners - Safety - we felt safe at all times (however, if you are going to do the Kids Mini Disco at night, it is best advised that you keep an eye on where your child is at all times. Someone lost there daughter for a little while and the place is BIG!!) - Facilities - we never got bored or were left wanting. On site, there is enough to keep anyone adventurous busy for 7-10 days. Four swimming pools, 2 bars, 2 water parks (one free, one not), 2 x 18-hole mini golf, Archery, bike hire etc...) - Buffet Restaurant - we went all inclusive and we loved it. Bear in mind we like nice food, and we normally eat in high end restaourants when we can, we were pleasantly suprised by the quality of the buffet. OK, it's not Michelline Star, and some foods are better than others (like all meats being overcooked!), but for what it is, we always had a decent meal and it was ideal for my children. There is a very popular stir-fry area. Get in quick if you dont want to queue for 15mins! - Entertainment - Always stuff on. The staff get invovled and walk round the HUGE hotel. Mini Disco for the kids every night (excpet Sun) is good fun. They also have adult entertainment (no, not that kind!!) every night. BAD - We expected a speparate bed for our 3 year old in his own room but it was a sofa in the lounge / kitchen area. This wasn't ideal but he found it OK there on his own and slept through the night and so it was OK - If you have a room near the stage area (and quite a lot of rooms are), dont expect to be able to get an early peaceful night! The entertainment goes on until about 11pm and is loud! But we were on holiday and so we were happy to stay up until about 10pm, even with the kids - Much is made of the so called "booking system" for the restaurants. Look... it is what it is. Don't get worked up about it. There is a huge buffet place for you to eat every night and actually, the food is better in the buffet area than the restaurants. I did queue from 6am one day and booked in to La Fontana (Italian). I made that choice and didnt mind getting up and queuing for an hour. The kids were still asleep and I took my iPad and caught up with the news from back home. Sure, the setting is nice for the restaurant (we ate outside) and we got table service, but actually the food was very poor with canned mushrooms on the pizza and the wine tasting like wallpaper stripper. From that point on, we decided to eat in the buffet area as we felt there was greater variety, better quality of food as well as we could just eat what we wanted, when we wanted. - The gym! Think of something from the 1960's. I wanted to work out but the gym is very poor and needs updating. Some of you obviously wont be bothered about the gym... OTHER Other things to mention are: - Location - about an hour and 20mins from Palma and so not a great drive to and from the airport with small children. But we knew that beforehand and chose to still book this hotel. It's also very quiet in Sa Coma. Now this can be good or bad, depending on what you like. We enjoyed it and took a bike ride to nearby towns. - Beach - small one about 10-15mins walk away. Not a nice beach but OK for a day trip and a pleasant walk. Would advise to go to the surrounding towns for a better beach - Shops / Pubs - very limited. There are a few British ones where you can chat the football etc... But nothing special. All within 5-10mins walk Overall, we really enjoyed this place. I could have given it 4-stars based on the "BAD" stuff listed above, but you know what, it was probably the best family hoiday we've had so far! My 3 year old boy loved it so much that he still talks about wanting to go back!!More
What a wonderful place!
True paradise in a small Sa Coma village. You literally do not have to leave the resort as there's so much to do! The mini-golf courses were our favourite and of course those amazing pool areas! The food selection in all restaurants was fabulous and rooms were so spacious, clean and elegant! We booked all-inclusive and it really meant ALL inclusive: pools, tennis courts, bicycle rent, minigolf, table-tennis, nordic walking, variety of restaurants and bars, animation and club events, drinks (btw the local wine was OK!) and food available almost 24/7. Huge terriroty and wonderful garden. It's impossible to not fall in love with Protur Safari Park. PS We actually stayed on May 2013, but I had to share the wonderful memories!More
Lovely hotel, but they could work on the puddings
Everything was great about this hotel - apart from the puddings which were a little disappointing - lots of fake cream and illuminous colours! It's about an hour and a quarter away from the airport so not next door.More
OliveForever, Leighton Buzzard, United Kingdom
Stayed at the hotel from the 1st until the 6th November. Reception staff were very welcoming. Rooms at the hotel are well laid out and plenty of space. Rooms were fresh and clean on a daily basis. Fridge in every room. Plenty of space around the complex and food in the hotel was fantastic. Could not fault it at all. Bar staff and all other staff in the hotel were extremely friendly. Happy to help and go the extra mile. Would highly recommend the hotel to family and couplesMore
jason86, falkirk, Scotland
Great Family Holiday Destination
This year was our second visit to this Aparthotel as it was just EXCELLENT in 2013. I travelled with my husband, daughter (7) and son (4). The staff are fluent in english and every helpful. Check-In is very fast and the whole complex and bedrooms are spotless. The resort caters for children of all ages. We are definitely returning in 2015 and have already booked as we found that each year there is more and more for our children to do as they grow. The only let down this year compared to last year appeared in two areas - main restaurant and nighttime entertainment. Although the food was excellent on both visits this year they moved the buffet to one side of the restaurant which lead to the whole queing system being a bit chaotic. Also, 2013 shows by night were amazing. The staff put a lot of effort putting the shows together (Grease, Mama Mia). This year, every night, was just a mini concert - no shows which really do not keep children interested. So, to sum up, 2013 was a big 10/10, 2014 8/10 but at the same time I am very much looking forward to returning in 2015!More
Valerie F, Cork, Ireland
Things To Do► View all
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