This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between 4 à la cartes, plus there’s a huge lagoon pool. Children get a Thomson Kids’ Club and a waterpark, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
Based on 754 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Breakfast 08.00-10.00. Late breakfast 10.30-12.30. Lunch and snacks 13.00-15.00. Meals in themed restaurants booked via the Club House. Afternoon tea 15.30-17.30. Dinner 18.30-21.00. Sandwiches 23.00-24.00. Ice-cream all day.
Drinks including national spirits, beer, soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
Surrounded by terraces with sunbeds and parasols. The main pool has a swim-up bar.
Paddling pool with play features.
Thomson Kids' Clubs May - October
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance CRB checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. From May to October.
TripAdvisor Reviews Show more reviews »
great family hotel
Stayed at this hotel from the Sept 16th for 7 days - Wife and i and our little 18 month old. Our room was clean, the furnishing was in good condition and the baby cot we requested prior to arrival was there as promised. Room was cleaned daily except Fri and Mons. We were located on the 3rd floor and as we have a little one, we were a bit concerned with safety and the balcony - but we just moved the furniture closer to door and made sure the siding door was closed. The room had a safe which costs 2 euros /day + returnable deposit of 15 Euros. The lifts in the hotels were small and will fit only 1 buggy and 2 adults. During early evenings (prior to dinner around 6-8pm), you can be waiting a little longer. (we opted to use the stairs on most occasions). Food in the main restaurant was good but can be repetitive. Staff were friendly and always helpful). You will need to book for the themed restaurant on the day, which there was always a queue. (be prepared to queue early - from 6.30am) The Goa restaurant was definitely worth it - food was amazing, and i am not a curry fan! The main pools can be crowded but there are plenty of sun loungers. On 2 occasions we decided to go to water park, which was quieter and just outside the hotel (but forms part of it). However, its does not come under 'all inclusive' and you will have to pay 10 Euro per adult - and you can have lunch there too. The other days were spent by the Jungle pool which was perfect for our little one. The pool depth was ideal and not too busy during our stay. Overall a pleasant stay.More
fl332014, London, United Kingdom
Huge resort with lots to do!
We visited this hotel 23-30th Sept (family of 3 with a 2year old son).On arrival we were very pleased with our large one bedroom apartment overlooking the smaller jungle pool in the complex-ideal for our needs.We then ventured outside and the complex was huge-to the point where it was almost overwhelming as it was quite difficult to know what was where!!!!!However after a few days of finding our bearings we found the hotel to be very good with lots to do-we especially enjoyed the kids area behind the hotel which had a play park,wooden castle,trampolines and shallow pool with slides which was included in our all inclusive.We also enjoyed the Natura farm and the boats in the river around the golf courses!We didn't get a chance to eat in any of the themed restaurants due to the booking system but we enjoyed the buffet restaurant for all meals and the beer on tap (Estrella)was lovely.The nearby beach was gorgeous with crystal green water!The animation team were very good at the mini disco every evening and put a lot of effort into it!All in all we really enjoyed our holiday here and would definately return however there were a few things that weren't perfect-the booking system for the restaurants and the noise of the generator or pool cleaner outside our room which was very loud at night!But these are very small gripes.Excellent family holiday.More
Good Family hotel
Went as a couple, loads of very young kids, never bothered us one little bit, found a quite corner, staff superb, rooms spot on, and very clean, and modern, booking system for the Goa restraunt, was not good, had to be be in the Q 7am, inthe 1st 5, to even have a chance of booking it, seems the first 5 people have room cards for all there friends too, book the others just to get away from the hum drum dining room, if you want the stir fry, eat around 8.30pm, no Q, all in all, a massive complex.More
This hotel is a vast complex geared for families, if you want a quiet holiday it,s not for you . Although my wife and i thought September would be more quiet. We were amazed at how many toddlers and babies were there. Saying that , the hotel was in excellent condition, we had a self catering room which was spotless / bright / and roomy . 4th floor poolside . Never made use of the pool or restaurants as we like the beach life /walking / and trying local restaurants . But for what it is, a top class resort type hotel , would recommend it for families . Also only an hour from the airport .More
Simply the Best! (Ignore anything Lee the Thomson Rep says)!
Having previously visited and reviewed this hotel in June 2014, nothing has changed much.... Its still a fab hotel with very high standards. Staff are very friendly, always willing to assist you. Reception very helpful, Bar Staff are cheerful and very quick to serve you drinks, The gardeners do a fantastic job keeping the grounds looking lovely. It was wonderful to see the Peacocks with their baby walking around as well! Food in the main buffet restaurant is very good with lots of variety to chose from. In fact, I can't fault the hotels standards, nothing has changed since my last review, except: The daytime activities were a bit of a let down in as far as there was not a lot going on, the animation team explained that this was due to the fact that it was the end of season, and a lot of the team had already left. However I have visited this hotel at the same time for the last few years, and there was always a lot more going on in the daytime. The club house activities that used to run along side the hotels own activity programme have completely disappeared, they are non existent now. During our two week stay, in the morning the animation team arrived around the pool at 10.15am, there were 7 of them the first week, and 6 the second week. On speaking with some of the team, it appeared that a lot of their time was actually spent doing PR around the pool rather than taking activities which they stated they would have preferred to do. We were always around the pool area, and most days, from 10.20am onwards there were always 2 of the animation team at the poolside doing PR all morning, and on several occasions, 3 of the team were there doing PR. Whilst I understand that PR is important, to have what was essentially half the team carrying this out???!!! One member of the team seemed to be constantly on the PR duty, all day everyday! Having said all that, they were all very nice people, even though they didn't really do very much in the daytime other than PR. IMPORTANT WARNING:- The Thomson rep Lee...... do not listen to a word this rude and arrogant man says. We attended the "going home" meeting, where Lee informed us that the people wearing the blue bracelets were the English people and they ate in the "blue" restaurant and the people wearing the brown bracelets were the Germans, and they ate in the "brown" restaurant. We tried to correct Lee by explaining that this was not the case - it had been explained to us on a previous visit that it depended upon which side of the apartments you were in, if you were on the side that the Ibiza restaurant was then you ate in the Ibiza restaurant, if you were in the apartments on the Menorca restaurant side, then you ate in the Menorca restaurant. However, Lee was very rude to us, and told us that he was right and that if we had a problem with this then we should take it up with the management because it was the management that had told him that the hotel split the English and Germans up at meal times. He told us that we should speak to Rachel and she would confirm this, he said"it was Rachel that told him this". He soon shut up when we asked the question of where all the other nationalities staying at the hotel were eating!! It was also the fact that he was particular with the wording, stating "English" - why not use the word "British". We did not bother to raise this with management however in hindsight we should have - its not doing the hotel any favours having a Thomson rep tell the British clients that the hotel is essentially discriminating between the "English" and the "Germans" at mealtimes. THIS IS NOT THE CASE. THE HOTEL TREATS ALL CLIENTS EQUALLY REGARDLESS OF NATIONALITY. The Protur Safari Park is a fab hotel, with wonderful staff and great food, its set in beautiful surroundings - well worthy of its 4 star rating,More
LOUISA M, Brighton, United Kingdom
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