This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.
Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 10 minutes away on foot.
Within the hotel grounds you’ll find 4 pools in total, a trio of big ones and 1 just for kids. Plus, there are 4 restaurants. Activities are covered with tennis courts and hiking trails.
TripAdvisor Traveller Rating
Based On 4440 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.
Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
With towels, parasols, sunbeds and sun terrace.
International buffet restaurant
Offering breakfast, lunch, dinner with show cooking stations.
Evening entertainment programme
Live music and shows on selected nights.
Rooms ► View all
single room with balcony or terrace
These single rooms are designed with fresh and neutral tones. There’s a balcony or terrace for that bit of extra space outside. You’ll also have a TV and minibar*. Air-conditioning is available from May to October.
royal superior junior suite with balcony or terrace
This airy royal superior junior suite is designed with bright, contemporary touches. There’s a lounge and balcony or terrace area which are perfect for providing that extra bit of space to bring everyone together. You’ll also find a range of home comforts including an audio dock and tea or coffee- making facilities. Sleeping up to 5, there are twin beds and 2 extra beds in the lounge.
TripAdvisor Traveller Reviews Show more reviews »
A few cons
We are here now. The hotel is great, the food plentiful and varied. We have gone Elite and will again if we come back. Evening entertainment is good, we've especially enjoyed Nova. A few cons, the hotel has 3 pools and none are heated. Lots of people around the pools and those that dare to jump in jump straight out. Such a shame as this is the biggest thing that families enjoy doing. Going Elite we was under the assumption that all our extras were sorted. So was very suprisesd when we was going to be charged â¬3 per day for our in room safe. I believe this should be free for elite guests! The only other con is the Wifi which at best isn't good. Is unreliable and connection varies around the hotel. Would have given 5 starts but the biggest issue for us was the cold pools. Even the jacuzzi was cold! :( this would put us off staying again. The hotel states one pool is heated throughout winter. We tried them all and this was not the case. More
Excellent location for some winter sun, nice and peaceful for relaxation. Great size of hotel with various different swimming pools, really good selection of food and the local wine is fairly good. 20 min walk to Marina with excellent restaurants. 5 night short break was perfect. More
FitzpT, Glasgow, United Kingdom
We'll be back!
Enjoyed wonderful relaxing holiday first week in November. Weather perfect, plenty of sun loungers, lovely pools. Am gluten-free and vegetarian so was very wary of what to expect. I have never been anywhere in Spain with such clear labelling. On the 1st evening the maÃ®tre d showed me round the large buffet and explained the symbols on each card above the food. Everything was in the right place which is certainly not always the case! He also handed me a separate menu from which I could pre-order gluten-free and/or vegetarian food. Extremely helpful and clearly used to special diets. The hotel is laid out over a huge area and there are adult-only areas but plenty of space round other pools to relax. Large choice of trips organised from hotel. Timanfaya and camel ride well worth trip. Really appreciated the water in room being replenished so often. Fabulous views from balcony over pool and sea and amazing sunsets. Reception very helpful with various requests. Only negatives: 'spa' and 'gym' desperate for renovation. We'd expected that we'd be nearer Playa Blanca and a sandy beach from the address rather than a rocky black beach but it wouldn't stop us returning again as views so beautiful and courtesy bus to Playa Blanca. Good mix of entertainment in the evenings and so many bars to choose from! We were very sad to leave and certainly wish we were there now!More
MSambidge, Leeds, United Kingdom
November sun, great hotel, excellent location!
Young couple, mid November stay. Arrival was easy 1hr from the airport by coach transfer - check in was smooth but they didn't really give much info or even try to sell us the upgrade to Royal Elite. Unlimited cava available in reception so we made the most of that! Room was very spacious, bottle of water on the side which was nice as we hadn't had a chance to get one at the airport (if you cant stretch to 1 euro a day for a fresh bottle each day you could always fill this up from the many water coolers in the hotel). Good sized bath towels and the shower was really powerful. Housekeeping came every day and the room was very clean. The bed was literally rock solid though so if you want a good nights sleep I would recommend taking the mattress from the sofa bed and putting it on top of your bed!!! The hotel is really big and there is one heated pool and a couple of cold ones so there was lots of sun loungers available - likely that this is because we were there out of season. There is an adults only pool which is a bit quieter and closer to the snack area and has a Jacuzzi. It would be really nice to have a non smoking area of sun loungers though as it did get a bit gross. The food was great, the usual all inclusive buffet style but a lot of choice. I am allergic to quite a few things and don't eat red meat and I found lots of things to eat, great choice of salads, fresh paella every day, veggies, fresh fish, meat carvery as well as a varied fruit selection and cakes and ice creams for dessert. There is obviously the standard beige selection of chips and nuggets and frozen things for fussy kids too. Breakfast was my favourite meal as they had so much choice and fresh pancakes and omelettes being cooked - so many different types of bread including rye and gluten free. The Italian is an extension of the International (normal) restaurant but they cook the pasta fresh and have a stone oven for pizza. the Mexican was really good, we loved the food there and had to leave before we ate way too much. There is a 24 hr snack bar but we didn't really use this as we felt that three buffet style meals a day was plenty. Drinks were good, we arnt massive drinkers hence why Royal Elite wouldn't have been good value for us. The wine was good, not amazing but its all inclusive, cocktails were premade but the slushies' were a fun treat as I haven't had one for years. The beer went flat quite quickly and we saw people getting to at a time to make a pint as its only served in halves - as it is in most places in Europe.. They serve nuts and olives at the bar too which was nice as we sat out and watched the sunset before dinner. There are shops selling souveneers and daily papers from most countries as well as a spa and salon, I had a pedicure which was good and for a good price and got some nice local jewellery form the shop at the hotel. The wifi is good in reception and close to reception but not in other places - we were on holiday so didn't use it apart from to check our transfer time. We walked to the Marina for the market which was on Saturdays and Wednesdays - it was the usual busy tourist market but maybe worth a trip anyway. We also hired mountain bikes form E-Motion by the hotel and cycled all around the area which was really fun- the Papagayo Beaches are STUNNING , natural beaches which was so refreshing as often the beaches in tourist stops are covered in sun loungers and touts. I am a keen runner and from the hotel to the marina, around and back is about 4 miles and easy going. Playa Blanca is not really up our street but there are lots of shops and cafes there and its not far away. Overall this was a fantastic stay, the hotel is in a quieter area which was just what we wanted and we would stay again - it would really help if the beds were softer though!!More
PWWB, Bristol, United Kingdom
View of the complex was better on leaving than first impressions.
We were allocated a sea view room in E block. As we walked in we were hit by a smell, and saw what we thought was mould. We complained to reception and was met with bemusement as they considered this to be one of the better rooms. After a bit of checking around I sussed out that the mould on the wood was more of a green stain but the maid had mopped the floor with a smelly mop. The hotel management sent a smellbuster team who sorted the problem in ten minutes. The smell never returned. In terms of food I really couldn't fault it at all, the food was always of a high quality. The wine - well I would advise you to go to the supermarket and buy your own for 4 euros. The service was as most all inclusive places now, where the waiters and waitresses simply do their job and don't get time to interact, which is a shame. There were 2 waiters who had a permanent smile. Morning waistcoat guy and a man called Marc. The location is ideal for going to Papagayo beach and walking into the marina but if you want action go west of Playa Blanca. Having said that 4 Euros in a taxi from the far west to the far east aint bad. All the clientele were polite etc but not much interaction between fellow travellers. In fact I spoke more Spanish than English in terms of chatting. In fairness I look back on the holiday with fond memories and believe I got value for money. Would I go back? Yes for the right price. Would I go back because I loved it so much. No, not really. Tips: The evening Mexican restaurant is in fact the daytime pool snack bar. Could I heck find a sign! There is no tipping culture - which is a shame because I like to reward good service. Don't argue with fellow travellers about them nicking the cava in reception....it winds you up, it winds them up and it's all inclusive. It gets filled up again. The massages we had were not worth the money.More
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