Sandos Papagayo Beach Resort

This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.

Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 5 minutes away on foot.

Within the hotel grounds you’ll find 5 pools in total, a trio of big ones and 2 just for kids. And of the 5 restaurants, the French one really stands out. Activities are covered with tennis courts and hiking trails.

TripAdvisor Traveller Rating

Based On 3473 reviews

  • Official Rating
  • 4Buildings
  • 7Floors
  • 488Rooms
  • 24Lifts

All Inclusive - Here's what you get

Food

Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.

Drink

Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

3 outdoor pools

With towels, parasols, sunbeds and sun terrace.

International buffet restaurant

Offering breakfast, lunch, dinner with show cooking stations.

Kids' club

Hotel-run kids' club for 4-12 year-olds offering various games and activities.

Rooms ► View all

twin room

Twin room sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a shower or bath. Minibar and safety deposit box at a charge. Cots are available.

twin room sea view

Twin room with sea view sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a bath or shower. Minibar and safety deposit box at a charge. Cots are available.

TripAdvisor Reviews Show more reviews »

From 19 to 80 good choice

Just back from family holiday 19- 80! I think this hotel has something for everybody ! Apart From a warm swimming pool :( We had warm welcome when we got there :) wasn't sure about the beds being twins but one over over them but we could live with that ! Good things The cleaners should work for Nhs in England they are amazing Food lovely and fresh only thing we didn't like was Chinese Good drinks measures Nice bars Lovely view Big rooms Amazing beach short walk and marina if you don't mind a few nudey people with hands on hips Good activities Cheap taxis Lovely cake made for birthday and drink put in room Bad things Few miserable bar staff but don't blame them they work hard Entertainment wasn't up to much apart from the lead dancer he should do his own show there would be 300 women there :) can't see why you would mime when you don't know the words ! Found it quite amusing though ! Pool was freezing not good for older members of our party Internet access pretty bad Hiring an iron that was rubbish Overall everybody enjoyed holiday and enjoyed food could do with some fresh juice and maybe tea in rooms. ! But very clean and friendly hotel Thank you very much More

Kareneliazabeth,

"It's your choice..........."

We wanted a quiet chillax week in the sun before the festive season started and chose to avoid the rush and crush of families by arriving on the 7th December. The hotel was probably less than half full. Many good points about this hotel, but also in my opinion several short comings, but then you cannot please everyone. When you choose a hotel make sure your choice of hotel ticks as many of your boxes as possible, make sure you read TripAdvisor reviews to get the negatives the ones the agents do not tell you about. This hotel positively encourages smoking, there is not a single outside area whether it be poolside, on the terrace or in the grounds that is smoker free. It was impossible to enjoy a quiet drink or simply sit in the warm sunshine without being engulfed in clouds of exhaled cigarette and cigar smoke including electronic vapored devices. "Shame on you hotel Sandos". The hotel sits opposite what is described as a pebbled beach, well I have observed better beaches on the moon, better described as a rock quarry. There are 3 enticing swimming pools, however the waters were without exception freezing cold, the whole week they remained bathers free, no life guards on duty, no need who would want to swim in such cold waters? It is advertised clearly by the restaurants "a code of dress" at evening meal times which is a nice touch as some holiday makers enjoy and like to dress up at night, Such a shame that the dress code is not enforced with many diners clearly not bothered what they wear which drags down the whole evening meal experience, this in spite of senior dining room staff being on duty. The main resort of Playa Blanca is a few kilometres away and the hotel runs a shuttle free of charge but why is it a restricted service with so few time slots per day with the last one being at 5.30pm Why is there no fresh orange (or any other kind of) juice available at breakfast time, only a synthetic chemical flavoured liquid which probably has more additives than sun tan oil. Please don't get me wrong, I'm being picky, but then when a hotel like this pulls in on average £250,000 plus per week from guests for the privilege of staying here, minimum certain standard are surely affordable. Before I close let me mention some good points - Our double bed was just about the biggest bed we have slept in including the USA, and the sheets and pillow cases were changed almost daily. Our room on level 4 / block A had a fantastic sea view with a stunning sun trap of a terrace The water pressure in the shower was verging on painful, but nice The quantity of food was never ending in all of the buffet restaurants, the service staff were excellent and the hotel was spotlessly clean including all the many toilets dotted around this vast hotel complex which was useful as it was very easy to loose your way in this vast hotel. Please do not be put off by my honest opinions, if you go make up your own minds and do let others know your thoughts.More

binleywoods, coventry

Avoid Lazarote in Late November

What a shame about the awful weather but it seems we were very unlucky as a friend was in Tenerife at the same time and missed it completely. Most hotels can't cope with very heavy rain and strong winds but Sandos did pretty well. It was impossible to get from our room to the main block with out getting wet but the lifts more or less kept running and the staff smiling so it was not too bad. Our room was fine: large, clean and had a lovely balcony with a great view when the rain squalls had passed by. The bed linen and towels were changed frequentlyand because we had paid for the royal elite service we got water, tea and coffee and chocolates every day. The food was good with lots of choice in the main double restaurant. It would have been better if we could have sat outside but this was not possible because of the weather.We didn't try the mexican or french but the oriental restaurant was good for a couple of visits. The royal elite lounges were very nice with the best range of all-inclusive drinks I've ever had (and we've been to 5* in Mexico). The staff who serviced them were most pleasant. The actual drinks were self sevice and bottles were replaced continually. However there were large signs asking guests not to remove drinks from these rooms, which were ignored by mainly the British guests! This was especially true of people taking the wine into the dining room as the house wine there was ok but not as nice. The hotel is right at one end of Playa Blanca so is out, except if you wish to visit the beaches of Papagayo which are about 20 walk away over rough tracks, but beware there are nudists though they can't be official as I didn't see any warning sings and there were also families bathing. ( there is a little beach outside the hotel which is quite nice at low tide though when we were there the sea was so rough surfers were enjoying it!.) There is a courtesey bus, which if full, say on market day, will return to pick up anybody left behind. It is not very frequent. There is a pleasant costal promenade and taxis are not expensive The only thing lacking about this hotel are porters to take your luggage and show you to your room and I can understand why having to find your room out of nearly 500 could prove frustrating especially in the rain! The reception staff were always very helpful and we would like to go back soon when we may get better weather.More

veryoldal, Leeds, United Kingdom

Never again......

We arrived in the evening and the receptionist thrust a plan of the hotel in our hands and directed us to our room losing patience with us as we had to ask a few times. It was dark, we were tired and the layout of this hotel is very complicated. i.e. take the lift to minus 3 walk outside between two buildings to next lift to minus 1 we had to ask fellow guests to direct us as it was a long way from the main reception in the dark dragging our cases. We were not given a wristband or given any instructions and there were none in the room. We were given a double room and not the twin we had booked, when I rang reception I was told it was our fault, the hotel was full and we might have a room the next day when someone booked out. When I looked at their registration form they had me as male not female so it was clearly their fault. The receptionist kept repeating parrot fashion that the hotel was full, but the hotel was almost empty . We went back to reception and eventually were given another room, by another receptionist. By now it was very late. As I am partially sighted and my 80 year old friend has no sense of direction we were worn out and traumatised by the whole experience, Unfortunately, it didn't get much better in the following days. Lots of people we spoke to couldn't find their way around the complex. We asked at reception next day how to get water for our room, as there was none, how to get a towel for the pool, what floor the green room was etc everything was hard work. The food in the restaurant was mediocre, certainly not 4star, chips, chips, chips, and when there was mash potato, it was like soup. The beetroot and vegetables were really hard and some of the meat was tough, or overcooked, we had difficulty cutting it never mind chewing it. The breakfasts were very good though as was the wine. Finally the entertainment - what can I say, an outside theatre, with parrots, acrobats, Lion King etc, or a pianist/ violinist in the bar. BORING..... We were a captive audience being too far from the main centre. On the plus side, the pool view room was spacious and the beds were very comfortable. But beware there are lots of rooms was metal fencing right in front of the balconies.!! We've been on many holidays but never booked an all inclusive before and doubt if we would again and the hotel was just too large and isolated. Maybe we made the wrong choice. Just so glad to get home.More

YVONNE1949, Cardiff, United Kingdom

Definitely recommend for a relaxing break

Arrived on 9th December and landed back in UK last night. Stayed a week all inclusive and we had an absolutely brilliant trip. The food is plentiful and has something to please everyone. The hotel was spotlessly clean with great staff especially the poolside bar man. It has one heated pool so it's not too bad once you get in you soon warm up! This hotel is in a great location with beautiful beach literally 5 minute walk away, although this is a nudist beach everyone but one had clothes on! The hotel is very relaxing if you are wanting to recharge this is definitely the place to go, if you want more night life entertainment this won't be for you. For December we have both come back with good tans so weather was great, people told us to pack fleeces as it's cold, this is certainly not the case. We will definitely be returning and are missing it already! More

katie4187,

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