This super-sized beachfront complex has got the lot – bars, restaurants, a bumper crop of activities, and a pool for every day of the week.
The big attraction at this place has to be the pools – there’s everything from lazy Jacuzzi® ones to action-packed affairs with waterslides.
The list of activities ticks off things like 10-pin bowling, high ropes and football, while a buffet and a trio of theme restaurants sort out hunger pangs.
TripAdvisor Traveller Rating
Based On 3105 reviews
- Official Rating
The ultimate family holiday
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
- 'HV Live' entertainment, exclusive to Holiday Villages
All Inclusive - Here's what you get
Buffet breakfast, lunch and dinner. 1 visit per stay to 2 of the themed restaurants. Snacks 10.30-16.30. Ice-cream 2 hours per day. Late night snacks 23.30-24.00.
Unlimited local alcoholic and non-alcoholic drinks by the glass 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Club
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
Outdoor slide pool
Where all the fun happens, with 4 waterslides, plus sunbeds and parasols surround the pool too.
Evening entertainment programme
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, karaoke, cabaret and colourful shows.
Rooms ► View all
Double room sleeps up to 3 adults. A sliding door separates the bedroom from the lounge area. Maid service available 6 days a week with towel and linen change twice a week. Room service at a charge. Minibar filled at a charge. Cots are available on request.
double select room
Double select rooms sleep up to 3 adults with a double bed and a single bed in a separate lounge area. There's a sliding door separating the bedroom from the lounge area. DVD player included and DVDs are available to hire from reception. Maid service available 6 days a week with towel and linen change twice a week. Room service at a charge. Minibar filled at a charge. Cots are available on request.
TripAdvisor Reviews Show more reviews »
Great October week break!
We stayed here during the school October holidays in a Jacuzzi suite facing a chill out pool. The suite was spotless, with flat screen TV's and a good size balcony. We found the beach to be nice with plenty of space and loungers available. There was lots of options for meals. The a la carte restaurants were nice, although it was a bit odd to chose meals in advance. There was a fabulous choice of food in the main restaurant, even if it did have a bit of a canteen feel! Par for the course for a family all inc... We traveled with two teenagers, who both had a ball. Lots to do (or not to do), good facilities. Weather was great for mid-October. All in all, a very nice relaxing holiday.More
Car0lynM, Glasgow, United Kingdom
visited this hotel a few months ago with my family and we had a lovely time. The staff were friendly and very helpful at times and the all inclusive food was amazing. The rooms were lovely and always nice and clean. The trips to the mud bath and shopping etc were exciting and there was lots to do. The pools are great as well as the slides for the kids. Pancake hut and ice creams are very tasty! Would recommend and definitely visit again!!More
Denise K, London, United Kingdom
Stayed for the last two weeks of August with wife and 3 kids and another family (sorry for the delay but am guessing people are reading reviews and booking for summer). We've been on a few AI holidays and we were so impressed by every aspect of the HV concept. Quick efficient transfer from the airport, check-in with ease and pointed to our room with luggage delivered shortly after. We had a family room with a double bed and then 2 single beds in another area with doors separating the two. Room was clean and nicely decorated with everything you'd need - was nice for kids to chill in their room whilst we got ready etc... Facilities are great - nice pools and slides and good selection of activities and kids clubs. We put our 16 month in the creche once a day for a couple of hours to give us a break and the staff were very professional and easily UK nursery standard. My older child did the football camp on a few days and he loved it - again staff (Shane and Mark) were first class, and considering they'd been doing this day in day out since March they still had so much enthusiasm - thought the price was bit on the high side... but the kids loved it. There are a great selection of bars and restaurants - lunch in the pool area was fresh and changed every day and food in the main buffet restaurant for dinner was varied enough (fresh meat and fish and salad with omelettes for breakfast did us fine) and everything was always well cooked - the al a carte restaurants were v decent and a nice alternative - the booking system is easily the most straightforward i've seen in an AI hotel Evening entertainment was good and varied - the main theatre was great for the kids with the usual shows and we left them there and sat at the pool bar with the resident quizmaster who was v funny and v talented.. again - not sure how he keeps the enthusiasm throughout the season... it must have been good as you missed it when they had their day off. The local town is a pleasant enough 15 min walk away or Â£5 in a taxi - nice pleasant place, no hard sell from the shops and you can buy some cheap clothes and the latest footy kits for the kids (Â£8 for shirt and socks - quality not far off club shop at home) and it's a pleasant place to have a beer and watch the football if that's your thing. Went to the market and hated it - full of the local tinkers giving it the hard sell - felt quite claustrophobic and the price differential between the stalls and the shops wasn't that much. The hotel beach isn't great so we went to the public beach which is a further 10 min walk on from from the town (prob Â£8 in a taxi from the hotel) - really nice, safe water, cheap cafe and very cheap water sports - hired a catamaran with skipper for 30e for the hour - loved it as the wind really picked up. We walked back to the HV from that beach in about 30 / 40 mins along the sea front. All in all this is a great place - there's loads of stuff i've missed (gym has decent machines and weights) and it's a fantastic complex which none of us could fault - the place is spotless and all the local staff are v friendly likewise the reps are fantastic and v hard working. The guys pushing the spa and the photos can be a pain and need to back off a bit - am sure they'd get more business with a little more TLC but they seemed busy enough not to really care. Oh - and don't listen to the reps on the way to the hotel (this lets them down!) - they really push mosquito bands and phone cards (like the 90's!) - i never saw a mossy for the whole two weeks and there's a decent wifi so you can whatsapp or Skype for next to nothing - they also use scare stories about high roaming costs for app downloads etc.. but a phone card won't help you with that just turn off your roaming and use the wifi! Happy to be contacted for any further info...More
Far from great. Far from bad.
This place does so many things well. It's just a shame it also does so many things badly. For the last seven years we have always used First Choice to go on holiday. And this was our second Holiday Village. This place has been recently refurbished. And we actually had a lovely holiday but simply felt that this complex could do so much better. It has so much potential but seemed to fall down on some pretty basic levels. The restaurants were beautiful. But the food was just ok. Not excellent at all and there was not a massive selection of food. Most lunch times we ate the same thing. And on top of that every chair you pull out from a table is either stained or covered in crumbs. Table service is offered and there are plenty of waiters. But it seems the only way to get them to your table is to make sure you gave them a tip the night before. The rooms have been recently refurbished with two flat screen TVs in every room. But every time you take a shower you have to look at mould. We complained about our bath leaking 3 times and it never got resolved. We literally had a flood every time we ran the bath. The grounds are totally immaculate. However you allow shop workers and guests to smoke outside every entrance so every time you enter or exit the lobby you have to walk through a cloud of smoke. There are numerous cafes, bars and restaurants. But the tables are constantly covered in other peopleâs glasses, plates and leftovers. With some literally not being cleared for hours. To get a seat you have to first clear your table yourself. There is an amazing huge amphitheatre. But in the late season they send everybody into what is entitled the âconference roomâ where everyone sits in rows as they struggle to see their kids crowded at the front. There are various stages around the complex and the resources to put on quality entertainment throughout. But during our stay we had no choice but to be entertained by the reps in the room above. We found this to be of very poor quality, were very disappointed and it was not at all what we would expect from a holiday village. We have has much better at some 3* hotels we have stayed in. You get a kettle in your room with coffee and tea. But only for the first night. Once the coffee, sugar and mike sachets are used they are not replaced. Even if you stay for two whole weeks. The lobby is lovely. But cleaners only clean. Leaving glasses, flipflops and inflatables strewn everywhere. Every room has a fridge. But it has nothing in it. If you want beers or soft drinks in it you have to pay. (In an all-inclusive resort!) Cleaners go into your room six days a week. But they only make the bed and do a very basic clean. Some members of our family became a little ill whilst away so I asked for the room to be deep cleaned, but this never got done. In fact the room was never properly cleaned from what we could see. They also always leave all dirty glasses in the room and never remove them. (We ended up with quite a collection!) The location is bang on the beach. Perfect! But then you head down there and most of the loungers are broken and wonât create a lean position. The padded cushions to go with them are also filthy. We understood before we went away that the pools would be slightly cooler as we were at the end of the season however they were completely freezing. We thought the indoor pool would be a better option however we were very much mistaken. To the point that our children were coming out with blue lips after only being in them for 10 mins. We also had to ask for a lifeguard to attend the indoor pool as it was over crowded and children / teenagers were acting in an inappropriate manner and had the potential to hurt someone else or themselves. We also often saw the hotel reps clearing away glasses and cleaning tables, something I am sure they are not supposed to do. As I so often tell myself, the difference between a good job and a great job is the last 5%. And I think that this is where this hotel fails. It could be great. But currently it is not. I hope this all helps.More
Fab October holiday
Our 3rd hol village with our 6 kids and really enjoyed it.Storms hit for a few days but weather was bad all over the med so think it was just bad luck.The kids clubs are the best bit of all HV to us.The kids reps are amazing and deserve so much credit.The hotel was lovely and clean and the staff work very hard and are so friendly and helpful.We had 2 family rooms on ground floor they were fab and the maid service kept them spotless.The food was really nice at Breakfast seemed a bit poor with about 7 different egg dishes... but we soon discovered Turkish doughnuts dipped in sugar made for a nice alternative.As a guest who doesn't drink alcohol I would have liked the option of hot chocolate and also decent coffee as the machines were awfu!l I had to look forward to filtered which was only available at breakfast.Also whatever the weird pink meat is it needs to go!!! we saw it 1st in cocktail sausage form but it started to appear in all kinds of dishes...yuk! We used all the a la carte restaurants and really enjoyed them all.The evening entertainment was great especially the Halloween show we loved it! great finish to our holiday.The shops in the hotel provided some great bargains meaning we didn't need to drag the kids off on the market trips.We also had to use the medical service as our 3 yr old crushed his fingers in the room door we were extremely worried about visiting hospital in a foreign country but the services was fabulous they took us to and from hospital in a private ambulance and looked after him like a VIP.The only negatives I can say about The holiday are based around first choice/thomsons...the holiday reps (not to be confused with the kids reps! ) just don't seem to care eg no help or support was offered to us when our son had his accident everything just seems like too much effort for them and they get very defensive if you give any negative feedback! Also when paying such a premium for a holiday I don't think its fair to charge Â£5 per child for a chocolate party and then Â£5 per child a few days later for a Halloween party....Don't get me wrong these are fab evenings for the kids but its a bit unfair for parents when this is an AI holiday it should at least be noted in the brochure so your prepared and kids don't have to miss out. Overall would recommend and would returnMore
amanda b, West Yorkshire, United Kingdom
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