As the name suggests, this place is right by the beach. It’s also got a rather stylish pool.
This chic hotel is 2-minutes' from the beach and the centre of Playa del Ingles. There’s a first-rate buffet restaurant, 3 bars and all sorts of sports, from scuba diving to tennis.
The main pool is heated so it’s good for year-round swimming. And 6 nights a week, live entertainment is put on including dancing, cabaret and live shows.
Based on 616 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Afternoon tea 15.00-16.30.
Selected local and international alcoholic and soft drinks including a selection of liquors, cocktails and long drinks 11.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
An impressive sized pool surrounded by sunbeds, parasols and palm trees.
With a variety of shows 6 nights a week.
Take in the picturesque views and feel the breeze as you work out in the sun.
TripAdvisor Reviews Show more reviews »
Just returned from a week at this hotel. We arrived just before midnight and were allocated room 509. Spotlessly clean and a cold buffet in the room for us which was a lovely touch as was the wine,water and fruit. The little touches in the rooms were nice, a candle with matches, toiletries replaced when used and you could fill in the form to have tea and coffee in your room as they provide a kettle and 2 mugs in your room. The food was brilliant, plenty of choice and the drinks are good quality (we were AI) I only had one issue which was that some staff did give the German guests preferential service.i raised this with management and it was sorted immediately. On our last day we hired the jacuzzi terrace, this was lovely. The terrace is private with sunbeds, towels and a massive hot tub there is also a shower with shampoo and shower gel. You have the terrace yo yourself from 9.30am - 9.30pm and at about 11.30 the waiter bring you sparkling wine on ice a bowl of fresh fruit and water and places it in the fridge next to the hot tub for you. I have stayed in quite a few hotels in Playa del Ingles and have to say this is the best all inclusive hotel. Thanks to all the staff for a lovely holiday.More
Elaine R, Sunderland
A stunning hotel with excellent food and staff
Returned from this hotel yesterday, our first visit but probably not our last. Our room wasn't ready when we arrived as I'd asked for a high floor after reading other reviews. Could have had a lower floor that was ready but chose to wait, so went for lunch first then had the cava when we checked in properly. Room ready at 3.30. Wine and water in the room for us. Ordered the tea and coffee which arrived the next morning. Lovely pool view from room 811. This room had been refurbed and was excellent. Some of the furniture that was waiting for removal looked like new. Hope they give the staff an option to use it if they wish. The hotel requests no towels to be hung over balconies which is good but there is no line provided and also no balcony light. People used the standard lamp and took it outside. The 8.45 rule for towels on beds is great and the pool attendant gave a woman a real telling off for jumping the gun one day. We never had a problem acquiring beds but don't know what the height of summer would be like. The pool area is spotless, mopped every morning just before opening. The pool itself is sparkling. The only problem is that there are quite a lot of tiles missing which can create sharp edges. A revamp would be beneficial as it does spoil the effect. All areas of the hotel are spotless and I've never come across such friendly staff who really seem to enjoy their work. We were all-inclusive, which I'm always wary of, but no need to worry here. The food is excellent. I think the smoking area should be swapped over with the no smoking area so the smoke escapes into the atmosphere and doesn't linger under the veranda. The drinks are all branded labels. Bacardi is Bacardi, not some cheap version. The only problem here is that the all-inclusive bar finishes at 11pm but the notices to tell you are miniscule. I'd read about it here before but a lot of people came to the bar at 11.10 or 11.15 and were surprised when told they had to pay. There is also no ice cream included in the all-inclusive, only at meal times, if you want one in the afternoon you have to pay for it. Again there are no notices on the freezers to tell you this, you only find out when you get to the bar, I must mention 3 members of staff in particular, although they were all very good. Fatima, who worked the restaurant and bar, so efficient and funny. Delia from the pool bar who is a credit to the hotel and Paco from the inside bar who is marvellous with his skills behind the bar and has an excellent memory regarding your drinks orders. The entertainment I thought was quite good for a hotel. Al in all we had an excellent holiday and would definitely recommend this hotel.More
just returned from this hotel after staying there the first 2 weeks in september.room on the 8th floor looking over the pool.room spotless and so is the rest of the hotel ,they are always cleaning even the garden lights by the restaurant outside,the food is out of this world,steaks and ommlettes cooked to your liking.so much choice.the staff are so friendly and work really hard to make your stay enjoyable.we went all inclusive which i suggest you do as the drinks will cost you and the food at lunchtime is on a seperate menu for non all inclusive or half board,even though we went out every day after breakfast got back to the hotel to have a snack was a treat.waffles by the pool are delicious with selection of fillings.as well.safety deposit box available for a small charge and fridge in the room.this hotel does cater for a lot of german visitors but still able to get a chair by the pool which again is lovely and clean.location is perfect.7 minutes walk to the yumbo centre where also you will find a taxi rank and bus stop.beach 8 minutes walk away from back of hotel entrance.many people we spoke to have stayed at this hotel more than once due to its location and cleanliness.and food.would highly reccomend this hotel cannot find one fault with it so 10 out of 10More
This was our 8th holiday here. We travelled as an extended family of 7, and booked 3 pool view rooms for 14 nights, 23rd August - 6th September. We were on the 8th floor, my sister could not book a pool view for 3 adults so she upgraded at a cost of 7 Euros per person per night, (294 Euros). We arrived and were given a drink of cava/champagne to enjoy whilst we were checking in. The porter took our luggage to our rooms. My son and daughter's room had already been newly decorated with new furniture but ours had not, room 823. Although as soon as we checked out, we noticed the old furniture being removed and new furniture going in. However there was nothing wrong with the furniture in our room, and I think it was only a few years old. The beds were extremely comfortable and we all slept well. My children also enjoyed watching the football in their room on Sky Sports, whilst I tried to keep up with the soaps! The food and drink is excellent as always. The breakfast are very good with plenty of variety, personally I enjoy a cooked breakfast, and a glass of cava. The lunches are plentiful, and also have show cooking, and burgers, or hotdog or pizza. There is a huge choice of food at the evening meal, with show cooking, carvery, plus all of the prepared dishes. The desserts are delicious! The variety of drinks included in the all inclusive is extensive, and includes cocktails. It was our sons first holiday in Gran Canaria, he really enjoyed it and the flaming sambucca!! It was his birthday whilst on holiday and Christian made him a special cocktail. It was also our 29th wedding anniversary during our stay. We also ordered picnics when we went out for the day. They had a ham and cheese sandwich, 2 yoghurts, a bottle of water and lots of fruit. The staff were always extremely helpful and made sure that we had a table for 7 during mealtimes. They all remembered us from our previous holidays. A lot of the holiday makers also return every year. Don't take a towel you can hire them for a 10 Euro deposit per towel. There is a good wifi signal all around the hotel. The safe costs 2 Euros per day. There are plenty of sun loungers, and we did notice that they also had some new parasoles. We would like to say thank you to all of the staff for making our holiday enjoyable,especailly Romano we are already planning to come back next year in March for our birthdays (2 of us) and in August (6 of us) for our 30th Wedding Anniversary. Hopefully we will see Eva on our next holidays, because we did miss her!More
I have just returned from a short weeks break from here and really enjoyed it. To put my review in context, I have lived all over the world, including Hong Kong, Australia and Canada so have experienced a lot of different standards and I have travelled to many other countries. I enjoyed my stay here (i have only been to Gran Canaria once before) as the location is good, the hotel is nice and the service is good. My trip specifically? I arrived at about 4pm glass of Cava immediately brought to me while checking in the lovely lady on reception asked me where my wife and child were (I am divorced) and I said I was on my own and she checked and my bill was reduced by 500 Euros - result. Room - my room was great - ok set up for 3 people but spare bed removed quickly. 2 single but large beds were fine. separate dressing area and big bathroom with walk in shower - excellent.I had requested a high floor - I not only got 7th flloor but also pool view - so also excellent. Had a great fruit basket in the room on arrival - very welcome! Restaurant - Overall good. First day great prawns - but never saw them again I suspect catch of the day..... For dinner always roast pork, beef or chicken or cold meats plus salads etc - so no lack of choice and perfectly cooked (beef was pink inside and very tender) Breakfast - plenty to choose from - For me not so good - bacon was very strong taste, scrambled egg no taste but I could have waited and get it cooked for me - but I am not that patient! :-) Lunch - although I was all inclusive I ate out at lunch by choice so cannot comment. Bars - Very good. I see a lot of reviews that the Staff prefer to serve Germans first - I saw none of that I suspect it is because Germans shout first and generally the Staff German is better than English! I would like to thank Narieda (apologies if spelt wrong) for looking after me, Florido, Pilli and Kian for stepping in when Narieda was on her lunch and weekend! Service was good - if you are relaxed and not in a rush. For me if you treat the Staff well, learn their names and remember to say your please and thank you's they will look after you. Also don't wait to tip at the end of the holiday - remember these people don't earn that much (as far as I know) so any little helps them to remember you. Sunbeds - Ok stereotypical but yes sunbeds are 'bagged' when the pool is open at 8.45am - for me this is towards their end of season so I suspect worse height of season. You can't beat it so join them! I had no problem getting a sunbed ok not right next to the pool but close enough on the terrace. People - I am 40 but most here are older. Higher proportion of Germans, but also some great people from Luxembourg, Belgium, France and England - so if you speak a little French as well you will you can meet some great people. Same as always treat others as you would like to be treated - cultural difference sure but if you understand that it is fine..... Area - Good location. Ok not on the beach as the name suggests but learn the back entrance which is not signposted so go through the restaurant to the back and there is a lift which you need you room key for (slightly temperamental for reading the card) and it is a 5 min walk to the beach.I had lunch and a couple of massages down by the beach which were very nice. Yes there are Africans trying to sell you watches/sunglasses etc but just keep walking and they move on. Kasbah / Jumbo - Close by but cant comment as not for me. Overall - good holiday great hotel yes would say here again.More
Broady22, Southampton, United Kingdom
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