As the name suggests, this place is right by the beach. It’s also got a rather stylish pool.
This chic hotel is 2-minutes' from the beach and the centre of Playa del Ingles. There’s a first-rate buffet restaurant, 3 bars and all sorts of sports, from scuba diving to tennis.
The main pool is heated so it’s good for year-round swimming. And 6 nights a week, live entertainment is put on including dancing, cabaret and live shows.
TripAdvisor Traveller Rating
Based On 991 reviews
Full Board buffet meals. Afternoon tea 15.00-16.30.
Selected local and international alcoholic and soft drinks including a selection of liquors, cocktails and long drinks 11.00-23.00.
All are included except where indicated.
An impressive sized pool surrounded by sunbeds, parasols and palm trees.
For breakfast, lunch and dinner. And there's show cooking in the evenings.
With a variety of shows 6 nights a week.
These modern pool side twin rooms offer a view of the gardens from your balcony. Air-conditioning is available to keep your room cool and Wi-Fi* is accessible from your room. Other extras are a minibar*, satellite TV and facilities to make tea and coffee.
Can not believe anyone leaving a negative review about this hotel honestly some people will moan for the sake of moaning. Great hotel staff brilliant food good room clean & large and the beach just down the road. weather fantastic What more could you wish for. I think there are certain people who will moan to try and claim something back from their travel agent. Don't let the negative army put you off this hotel try it you won't be disappointed. More
Booked this at the last minute for myself and 11 year old daughter. Had expected it to be full of children as it was half term but it was fairly quiet. on arrival we had missed the evening meal but got greeted with a cold buffet and wine in our room, which was a really lovely touch. I am normally really fussy with food but i eat and eat and eat, the food was delicious and couldn't be faulted. Lots of choice every night and felt very relaxed in the restaurant. Cant comment much on the entertainment as we only went down for one night but it seemed ok. Quite a quiet area but this is what we had looked for. Room was really nice, large with a nice bathroom and power shower. Separate dressing room was a bonus and made getting ready really easy. If i had to pick on fault with the hotel i would say it was the line of people waiting for a subbed at 8am! To be honest this didn't split the holiday as the pool staff always tried to help find somewhere. Hotel was mainly full of older german couples but again didn't spoil anything, found everyone to be really polite. Shame there wasn't more children. Would i go back there, most defiantly. More
Stayed at this Hotel for fourteen nights in June 2016. A four star hotel which did not disappoint. Very friendly and efficient staff who were always helpful. The room was large and very clean with good storage space.The food was very good and varied as were the drinks on offer. I would recommend this hotel to friends and family and if we take another holiday this year will probably return.More
So having just returned from a week here it is very hard to rate this property overall as some parts of our experience were amazing and great but others were pretty disappointing. Overall, I would not return to this hotel. In order to give a fully balanced overview I'll take you through my experience bit by bit as I experienced it.... On arrival we were greeted with a really bubbly welcome together with a glazz of of Cava which was a lovely touch. Our bags were promptly taken from us and we were told to take a seat in the lounge and relax and our bags would be taken to our room - again another lovely touch. When we arrived in the room, which was floor 10 and right in front of the lift (ideal!!), it was spacious and the dressing room area was lovely too. Large bed and a balcony overlooking the pool with sea glimpses too. This was great as we were expecting a garden view as travelling with firstchoice and their website stated a garden view room. The balcony overlooked the the larger of the nude sunbathing terraces which was a bit awkward when you could literally see everything!! Within the room was a pad for you to select tea, coffee etc which just needed to be handed to reception who then took everything to the room - another lovely touch. There was a fully stocked mini bar - as all inclusive we couldn't work out if this was included in that and it wasn't clear. Reception didn't really understand what we were asking so we didn't use it. The next day was my birthday and we have our first experience of the jacuzzi terrace - a completely private terrace for 5 people with a jacuzzi which was ours from 10am - 10pm. This was AMAZING!!! It was nice to have a bit of luxury all to yourself. The fridge was filled with a bottle of Cava and water and fruit at around 11:30 however there was also a phone on the terrace where you could order drinks to be delivered - all as part of the all inclusive - this was fabulous!! We used it a few times (being my birthday and all that) and really enjoyed our time up there. We used it again later in the week - this time when ordering more drinks the lovely waiter bought us another bottle of cava!! Think it helped that we gave him a little tip the first time around! If you want a terrace though, book before you travel. We tried to get it for a third day but it was fully booked. I would definitely recommend this and at only 50euros a day (including drinks service) is pretty good. Food wise - Breakfast - was okay. very much the same every day. Really liked the ability to have fresh omelettes cooked to order though... collect your filling, hand it over and its sorted. Loads of fruit and cheeses etc. The cooked options were a bit boring by day 7.... everything was very fatty and greasy. Couple of mornings I had Cava with my breakfast which was nice and felt a bit spoilt and almost naughty (LOL). Lunch - only had this once. Burgers. Wasn't all that. Dinner - always carvery meats available and lots of choices. The themed evenings were hit and miss.... whilst there was a different theme the food choices were pretty much the same. The chinese evening was the only evening where the food was a bit different. Always loads of salad though, although some mixed varieties. everything seemed to have lots of stuff mixed together - nothing was that plain which put me right off. If you love seafood though there is loads of different options but for me this was a bit opf a let down. The meal time service was good - although really depended on which waiter/waitress you got. One thing I really hated is that as a couple they would often try to seat us on a table for 4 with another couple.. this was awkward for both the arriving couple and those already there. We refused to do this on a couple of occasions and this didn't go down well. We sat at a table one night that wasn't made up with cutlery (the only one left) and one of the waitresses held her hands out as if to question what we were doing then huffed off to get cutlery. The hotel does have a dress code for men that requires you to wear trousers or knee length shorts to dinner.... being on holiday I didnt take any trousers and my going out shorts are all just short of the knee.... We wore these for 5 days without problem however on day 6 we were challenged by one of the staff telling us that our shorts were not short enough, which we accepted. However, looking around the restaurant that evening this requirement does not extend to woman. There were woman dressed in mini skirts, very short shorts (just covering the bum!) but this was acceptable? I find this very discriminatory towards men and I have asked the hotel for their reasoning for this. You cannot have a dress code for one and not the other. The all inclusive drinks was good - bottled water always available, soft drinks in bottles (in the evenings) and lots of spirits, wine and cava. You could have bottles of everything with dinner if you wanted. Cocktails were limited though.... and all in pre mixed cartons. This I didn't like as I like my cocktails made to order and fresh (personal choice!). Both the pool bar and the terrace bar have bar chairs all around them - this made it difficult to get served on occasions. One thing that was missing for me as part of all inclusive was sandwiches and salads to take away and be able to eat at your sun bed.... When on holiday its not very often that I want to go and have a seated lunch. The pool area was good - getting sun beds was a nightmare!! People lining up from 08:15 to be ready to literally run to get a sun bed - I watched this several mornings from the balcony and this is everything I hate about brits and germans abroad!! However if you got down a little later and couldn't find a bed the pool attendant would remove towels so you could get somewhere. The sun beds are all very close together with little space in between. Issues are also caused when people put up an umbrella which then blocks the sun from the people next to them.... this happened to me on a couple of occasions. You do not need to take pool or beach towels with you.... reception will provide you with a token and you can get a towel from the pool attendant. these can be changed free of charge how often you want throughout your holiday. There is also an absolute preference to German guests at this hotel... through to the best seats at dinner, getting served for drinks first and for the staff to chat and talk too. Many of the staff have limited english but perfect german language. You would always see the restaurant manager chatting and having a laugh with her german guests but never english. On a number of occasions when we were waiting at the terrace bar the same waitress would carry on cleaning and tidying rather than serve us but as soon as a german guest arrived she was straight onto them. Overall - pros and cons Pro's - Rooms are a good size - Lovely and clean hotel - both communal areas and rooms - Jacuzzi Terrace - AMAZING - Warm pool - No hastle to join in entertainment - Great location - walking distance to Yumbo and to the beach Con's - Food options limited unless you love seafood and lots of mixes - if you like plain and choice this hotel is not for you - Awful dress code for dinner - Sun bed and umbrella wars - All inclusive drinks/cocktails not the best - needs more choice - Favoritism towards german guests - english guests are second - Poor service (depending on which waiter/waitress you got) - The way that couples are seated together (HATED THIS) - Very little english with a number of the staff Would I go back again - unfortunately not. I am not overly fussy however I stayed at the same star hotel last year and got a much better experience, didn't have to fight for a sunbed and was treated equally.More
Dave C, 186234
A very friendly run hotel. The young lady on reception was very helpful to us more than once and nothing was too much trouble with all members of staff. Rooms was kept spotless at all times fresh towels every day. Food was plentiful and lots of different things to choose from. Drinks was good different varieties to choose only one problem if you are all inclusive you have to pay after 11 o'clock. Kasbah centre and yumbo centre is all near.taxis are very cheap and very cool to travel. I would come back to this hotel again fab stayMore
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