Concorde El Salam

This super-sized hotel offers up extra servings of everything, from pools to health clubs.

This mega hotel doesn't do things by halves. There 5 pools, with the giant infinity pool standing out. 5 different bars. A nightclub. And a dining scene offering a choice of International buffet, BBQ or Italian cuisine.

The hotel is blessed with great views over the Red Sea, and the main buffet place takes full advantage with an outdoor terrace. The hotel also has its own stretch of private beach.

TripAdvisor rating

Based on 1918 reviews

  • Official Rating
  • 7Buildings
  • 3Floors
  • 725Rooms
  • 1Lift

All Inclusive - Here's what you get

Food

Buffet meals. Live cooking stations. Snacks. Afternoon tea, coffee and cakes 16.00-18.00.

Drink

Locally produced alcoholic and non-alcoholic drinks, by the glass including beer, wine, spirits, soft drinks and water 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Sunbeds and towels are provided at the pools and are heated in the winter months. There is a waterslide at the pool in the Sport hotel.

International buffet restaurant

For breakfast, lunch and dinner. A wide variety of foods from round the globe, particularly Oriental dishes, are offered in this air-conditioned restaurant, which features a terrace area. Highchairs and kids' menus are available on request.

Hotel-run kids' club

Available for kids aged 3 to 12 years.

Rooms ► View all

twin room with pool view

Twin room with pool view sleeps up to 2 adults and 1 child with twin or double beds, a fold-away bed. Can be sold as a single for a supplement.

deluxe twin room

Deluxe twin room sleeps up to 3 adults and 1 child with twin or double beds and a foldaway bed. With a shower in the bath, minibar at a charge and terrace. The deluxe rooms are larger than standard rooms and all rooms are on the ground floor.

TripAdvisor Reviews Show more reviews »

Expected better

First time in Egypt, first impressions of the hotel were great as we came into reception the decor was lovely. Concierge brought our cases in after having our hand luggage searched by security. Did think god I hope we don't have this every time we leave and come back in the hotel but luckily we didn't. Room: Room was lovely, near reception and near infinity pool and smaller pool. Housekeeping was great, gave them a huge tip at the end of our stay. Although we did have rearrange the room as we booked a double and ended up with a twin. Beach: Beach was beautiful, we bought some snorkels from the hotel ( had to haggle, tried to charge us over 400 egyptian pound for 2, eventually got them down to under 200). The coral was lovely great place to snorkel. One of the highlights of the holiday. A BIG downside of the beach is the 'beach bar' - its a small shed with a water container in the sun so isn't warm and one pump for bear and also some warm juice - not the best!!!! Food: Nothing special, the english are the minority no doubt, out of the hundreds of people staying there think we met 3 sets of english people. Mostly Russian people there, which was an experience.The dining experience in the main buffet restaurant wasn't a pleasant one. They all push charge through having about a dozen full plates on their tables. Very ruthless when it comes to food, similar to how a zoo feels i imagine. Didnt really have one pleasant meal there. The Italian at lunch time is nice though, same everyday but not as busy and mostly english people. Staff: In the restaurants this was great, and one guy on reception was nice too. Nothing special though. But the animation team, god what a joke, basically are young girls half naked prancing around talking to similar people - basically just trying to get a tan. Also a BIG annoyance at this hotel is the spa staff and excursion staff, there is no escape they harass you every 5 minutes trying to sell you things at very expensive prices, you get no peace. Spa: We did want a massage on holiday though so we did end up getting a package when we wanted to for 600 egyptian pounds for 2 of us, the initial cost they try to sell it as is 1200, don't do it at that price, get it down. The massage was great though. Illness: Unfortunately both me and my partner got ill there, we spent 5 of our evenings sick in bed, and our whole last day was spent in the room because of the sickness and diarrhoea. We were quite bad. We got told not to take the local drugs for it but having done my research after getting home i recommend to definitely take them. Location: Perfect location, short transfer but can hear planes a lot, and is right near soho square so nice to go there in eve and see fountain show, have a drink in the cafes and have a little shopping. Unfortunately didn't get to enjoy this as much as we wanted due to being ill. There are two parts to the hotel, one either side of a main road. One called the main section and other the sport hotel. Do not stay in the sport side of the hotel, one day we walked across just to see what its like but omg it was a disgrace. Pools are dirty, and theres barely anything there. To sum it up, the hotel is what you make up, overall it was ok cause i got a good tan, but the illness made it so hard to get through the days and the awkwardness in all the restaurants just wasn't our cup of tea. There was also a huge language barrier most the time with most the staff and the other people staying there. I wouldn't recommend to the english. First and last....More

TiaEdwards, Leicester, United Kingdom

Service in Concorde El Salam is going down

My wife and I have been regular customers of this hotel for several years. Always service at the hotel was been on excellent level. We chose it for our short stay in October 2014 but saw that the service at the hotel was terrible. We lived in room 3216. When we settled in the hotel room we saw on the sheets some strange spots unpleasant origin and we twice contacted the reception before they were changed. Quality of food was much worse. On the beach is not always enough places. Quality finishing rooms comes into disrepair and not repaired. Air conditioning noise so it is not possible to sleep. Internet in the lobby does not work well to just visit a websites. Hotel managers absolutely do not care about the guests. We had a late flight departure and we wanted to make a late check-out just for 3 hours. But we were rudely denied. We were ready to pay the cost of the room for the following night and reservation system made ​​it possible to do it. There were vacant rooms in the hotel. But we were rudely told that even if we pay the full cost of the next day we need to free up room in the 12 and in 14 we can drop back into it. We needed a room only till 15.00. Very strange logic that demonstrates a complete unwillingness to understand the client's problem by the management and find a solution to the client ready to pay. Fortunately for myself and unfortunately for the hotel, I will not ever visit this hotel.More

MaxNemudry, Arkhangelsk, Russia

fantastic holiday

We have recently returned from our 11th holiday at Concorde and will be going back again next year. All the staff are brilliant and cant do enough to help you make your holiday the best it can be. The Animation team continue to work as hard as ever and their energy knows no bounds. Everyone and we mean everyone, from the cleaners to top management, are so helpful, friendly and approachable and will go always to that extra mile. The rooms, restaurants, pools etc are all brilliant and the hotel itself is in the best position for Soho Square and Naama Bay. We call this hotel our second home and this title is not given lightly. We would certainly recommend the Concorde el Salam, beach side, and look forward to another great holiday next year.More

powerplushull, hull

Great 8th visit to the Concorde!

So they must be doing something right for us to keep coming here! We've been to Sharm about 15 or 16 times and half of these to this hotel. We love the setting with the infinity pool and our years long friend, Gomaa at the pool bar. He knows how to look after you. He also trains his staff well, and one of the new guys, young Ahmed, was so enthusiastic about service that he outshone everyone else! We also had brill service at the Piano Bar from Captain Ahmed, and one of his staff, Alaa. At the Vendome bar, well done to Ahmed in the green shirt, you are a star!! What a place to spend an afternoon sipping (or gulping!!) wine as the sun falls! Great to see the Italian finally being part of the evening meal all inclusive deal, could never understand why it wasn't and was therefore empty every night. The manager of this area, don't have his name, was extremely helpful and attentive. Its also supported by a French chef who takes the time to speak to guests as they order. Nice touch. And at night it doesn't seem to attract a certain nationality. There are a few areas that I'm afraid the hotel has gone downhill, my last review was 5 stars, this time 4. No fault of any of the guys I have mentioned above. 1. Italian at lunchtime - the range of food has dropped severely, there used to be around 4 or 5 dishes outside and 2 or three freshly done pastas by the chef. This is now 2 pastas pre-prepared and only pizza made fresh (although the pizza is brill!!) 2. Breakfast range feels reduced, no bacon anymore 3. Mugs for tea/coffee at breakfast have gone back to the tiny cups. 2 mouthfuls. Now a machine rather than the jugs where the waiters previously served you. (Tip - go and and get one of the cereal bowls with 2 handles, they hold twice what the small cups hold, much better!!). Downside for waiters is that they now don't get tips since they are not there! 4. We had paid for a premium beachfront sea view and had to complain about how late the cleaning happened, just got excuses. I have always tipped the cleaner and this was the first time I didn't. Never had this issue before. (Also first time we haven't had any towel art, but this may be a hotel management issue, since it takes time. - not complaining, just observing!!) One final tip. Unless you like a school dinner hall atmosphere, do not go for dinner in the main front restaurant at 7pm. Wait till 8.30. A certain nationality behaves as if the food is going to run out. Feeding time at the zoo rings a bell. The issues are minor in comparison to the great experiences we have had at this hotel, its a great place and a short walk from Soho Square.More

m4xwl, Ayr, Scotland

Fabulous Hotel

This hotel was really fabulous and we all loved it. What I really loved was the customer service. Nothing was ever too much trouble for them and it wasn't just for the tips. The staff made it special. The rooms were clean, very comfy with lovely big beds, nice pillows, big shower with plenty of warm water, air con great, free safe, TV, a fridge with a complimentary bottle of water every day and nice big fluffy white towels that were changed every day. Really good. Pool area gorgeous with a swim up bar. Comfy sun beds with huge cushions and the hotel gives you vouchers for free sunbed towels all week. Staff great - Tony especially - and they can get you the spot you want each day. The hotel is next to the beach - we loved the beach area. Again the same arrangement with the sunbeds and towels down on the beach. There were two jetties - one for swimming and one for the sports - that took you over the coral and into the sea. Paradise! You can also just sit on the jetty and watch the fish around your feet. We did an inflatable ride once which was great - there are lots going on like boat trips and the glass bottomed boat. The prices all seem negotiable so make sure you ask for the best price! Food - the hotel was busy so the main dining room could be hectic at times but the staff did well to organise everyone. The food was good - very similar to most all inclusives - and something for everyone. We preferred to eat in the Italian restaurant on the sea front which was part of the all inclusive package although it wasn't widely advertised. I think it was a well kept secret but we were so pleased we found out. On a night time there was a fabulous French chef who made a special dish of the day in addition to the buffet .He would come out and greet each guest and tell them about the about the special. It was all very civilised ans his dished were fantastic! Lots of bars about. We loved the one down on the sea front - staff there lovely and in particular Ahmed who made our holiday special. It was our favourite bar and great to sit watching the sun go down. The local spirits tasted a bit different so you have to try different ones to see what you like best. Beer was lovely and the wine good. The pool bar staff were also great - watch out for Aref - what a really lovely guy. In the main part of the hotel there was typical hotel entertainment which wasn't really for us. A lovely piano bar upstairs though where the free wifi was at its best. The sheesha man was also a character up in the main hotel setting up sheesha for those who like that. There is a spa and we did a Cleopatra Treatment - we paid £40 and that was use of the sauna, steam room, jacuzzi, then all an over body massage, scrub and facial. Was well worth it and worth doing on day 1 or 2 if you are aiming to get a tan. We also used the beauty salon - a cheeky guy called Chico will no doubt come and see you - we had all sorts of stuff between us. Again, well worth it but negotiate on the price and get some freebies thrown in. We also did a quad biking trip into the dessert. Was good fun but you see parts of Egypt that are quite deprived but at least you are contributing to their economy. You also get taken to 'village' were you are greeted by the people so have plenty of small change and notes for the 'souvenirs' and get ready to be fleeced lol. In terms of money, we just took UK money - plenty of £1 coins for the tips and we tipped as we went along. The hotel is a 5 min walk to Soho Square which is worth a visit at least once while you are there. Drinks are expensive there - about 80 Egyptian Pounds each. Where you pay with UK £ you tend to get an exchange rate of about 10 LE to the £ which is less than the official exchange rate. Overall a fabulous hotel and nothing at all to complain about and would certainly go again without a doubt.More

megainUk, UK

See all 1918 reviews »

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