Concorde El Salam

This super-sized hotel offers up extra servings of everything, from pools to health clubs.

This mega hotel doesn't do things by halves. There 5 pools, with the giant infinity pool standing out. 5 different bars. A nightclub. And a dining scene offering a choice of International buffet, BBQ or Italian cuisine.

The hotel is blessed with great views over the Red Sea, and the main buffet place takes full advantage with an outdoor terrace. The hotel also has its own stretch of private beach.

TripAdvisor rating

Based on 1925 reviews

  • Official Rating
  • 7Buildings
  • 3Floors
  • 725Rooms
  • 1Lift

All Inclusive - Here's what you get


Buffet meals. Live cooking stations. Snacks. Afternoon tea, coffee and cakes 16.00-18.00.


Locally produced alcoholic and non-alcoholic drinks, by the glass including beer, wine, spirits, soft drinks and water 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Sunbeds and towels are provided at the pools and are heated in the winter months. There is a waterslide at the pool in the Sport hotel.

International buffet restaurant

For breakfast, lunch and dinner. A wide variety of foods from round the globe, particularly Oriental dishes, are offered in this air-conditioned restaurant, which features a terrace area. Highchairs and kids' menus are available on request.

Hotel-run kids' club

Available for kids aged 3 to 12 years.

Rooms ► View all

twin room with pool view

Twin room with pool view sleeps up to 2 adults and 1 child with twin or double beds, a fold-away bed. Can be sold as a single for a supplement.

deluxe twin room

Deluxe twin room sleeps up to 3 adults and 1 child with twin or double beds and a foldaway bed. With a shower in the bath, minibar at a charge and terrace. The deluxe rooms are larger than standard rooms and all rooms are on the ground floor.

TripAdvisor Reviews Show more reviews »

Mind blowing customer service and views

From the moment we landed at Sharm and were greeted by a Concorde El Salam representative. The levels of customer service was amazing and the facilities superb. I would recommend to book All-Inclusive Package, because seriously the taste of food, variety and amount will blow ur mind. The view is really nice, pool is on the beach, water games plus there is also heated poolsMore

Mo A, London, England, United Kingdom

"Not enough staff, poor food"

Italian Restaurant was ok. Food was very poor quality, same every day, not a great deal of choice. At breakfast had to pay for fresh Orange Juice, even though all inclusive. Room was ok, but bathrooms need renovation, bathmats were dirty, water was cold in the shower. There was a great little bar overlooking the beach, again you had to pay for the drinks there, therefore nobody used it. Not enough staff, service was poor, had to set your own tables at meal times. Beach area was not big enough for both hotels, all the people from the Sport hotel came to the front hotel, never got a seat at the beach due to people being there very early laying down towels.More

edith k, Enschede, The Netherlands

Not A Five Star Hotel

I wanted to leave a detailed review of our experience in Concorde El Salam Hotel Front. As we arrived to the hotel we were greeted by the staff and security team who searched our bags which is done only once upon arrival so that was ok. We then got checked in at reception desk with some fruit juice as a compliment from the hotel that was a nice touch. Room: We went for a family room as we have travelled with two kids aged 12 and 15 and we were pleasantly surprised by the size and cleanliness of our room. There were two bedrooms, two bathrooms, a big lounge and a small kitchen with a fridge for drinks and fruit. We had a plate of fresh fruit and plate of cakes on our table at arrival as well as two bottles of fresh still water which was great (bottled water was provided every day in the room). The bedrooms were nice with good beds and TVs in each bedroom also they had good size wardrobes with a safe. The beds were quite comfortable with clean sheets and pillows and matrass was quite good as well so we had no problem sleeping. Air conditioner was also quite good a bit old fashioned but it did the job you could get each room to the temperature you wanted as each room had a conditioner and control for it on the wall. The bathrooms were a big disappointment with very old tiles and worn out doors and a special mention to the terrible rubber mats in the bath itself, believe me you do not want to look what is underneath it! The best place in the room was our lounge as it had big flat screen TV and a very comfy couch and chairs with big window and a table with chairs perfect place for relaxing family evening. We were lucky to have found a good English speaking movie channel on channel 37 which showed really good movies every day so if we were a bit tired we would just go back to the room and relax in front of the TV. The cleaning staff were great they cleaned every day before lunch so if we wanted to go back to the room after lunch it was always spotless clean and tidy, so well done to them. Beach: Beach was really good with a beautiful coral reef and two or three pontoons you could use if you wanted to snorkel. The biggest problem was the size of the beach though! Since this beach is used by people from both Concorde Front and Concorde Sport hotels there is definitely not enough space for everyone on it. The very first day we went to the beach it was not even 9 AM but we could not find a single bed not to mention 4 for us and kids, so we had to go back to the main swimming pool which in the end I actually liked more as you could always get a sun bed there and the bar was so much better than the beach one. The bar at the beach serves warm drinks and beer and that’s about it, not impressed. I was trying to go to the beach earlier but there were always towels on the sun beds so I am not sure what time you have to get there to get a space. What we really liked is the fact that they have a Diving centre and water sport activities centre all on the beach. My husband and kids enjoyed scuba diving and para sailing and banana boat at a very reasonable price. We also loved the fact that you could buy CD with photos after each activity which gave us lots of good memories. Pool: From what I have seen there were two swimming pools at the Front hotel but maybe I have missed some and there are more. As I said there is a big main swimming pool and also we have seen a very small swimming pool from our balcony but it was hardly ever used and was between the building blocks so not much sun was there through the day and no bar there. The main pool as I said was really good and we never had a problem finding a sun bed by the pool. The bar started working at 9 AM serving the best coffee late in the hotel. The bar service was great although the service did not extend pass the bar and you would have to go to the bar and get a drink yourself or you could dive in the pool and get a sit on the other side of the bar and get served. The bar guys were great very attentive and served us always really quick. The service was provided very selectively though around the pool area the waiters seemed to bring drinks to sun beds of only those guests who were speaking Arabic, which was a bit disappointing. There was always nice music on the background not too loud at the pool and there was a volleyball net in the middle of the pool so we could play water volleyball with our kids pretty much any time we wanted. Animation team also organised water aerobics and water volleyball every day which was really nice. You also could get a lunch in the little area next to the bar which would be cheeseburgers and hotdogs but that was a good change from the main restaurant. So all in all it was good but the service was really a let down, as I would expect to be served better in the five star hotel. Food: Where do I start with the food? The main restaurant was an absolute disaster and the main reason I would not mark this hotel as a five star one. No matter when you went you would struggle to find a table for four. The strange thing was that all the tables no matter how many chairs they had were served for only three people (cutlery and mats), which I found very strange, surely there were enough families consisting of four people. We always had to ask for a set of cutlery for one of us. At breakfast you could get a freshly squeezed orange and apple juice but it would cost you 2-4$! And that is in a five star hotel? The only other drinks you could get were warm squash drinks from the machine and luke warm coffee from the machine which was often not even working properly. I will not go in to details of food but will say that it was the biggest disappointment in this hotel (same every day, hardly hot, sometimes not properly cooked etc.). The only place where you could get descent food was the Italian restaurant which I think was a la Carte as they had the menu and we received a special invitation almost every night to try special dish of the night. The Italian Restaurant is definitely a highlight of our food experience in this hotel. In the evening they would have dancing shows right outside the main restaurant where they had maybe twenty dining table (no chance of getting those). The shows were catering for Russian guests mainly so we never really watched any of those. I heard that the hotel had around 90% of Russian tourists at the time we were there so you can imagine the atmosphere in the main restaurant. All in all I would not call it a restaurant but a canteen as that is what it really was by atmosphere and quality of food. Piano Bar: That was really nice with very good service especially if you would tip a little bit to the guys working there. One thing to mention is that a lot of places in the hotel are smoking you can smoke at reception area and in piano bar which might be not acceptable for some people. The waiters in piano bar were great but I did tip them quite often so we always had first class service. Every evening there was live piano music in the bar which was great. All the alcoholic drinks were local only and you would have to pay extra for any imported drinks (up to 7 – 10 GBP). The thing I didn’t like was the wine as I enjoy a good glass of wine I was disappointed to see that the wine was not served from the bottles but from a machine and once I seen it been poured from a plastic water bottle that is a big No for me. So I was sticking to cocktails which were quite good. The good thing about piano bar is that you could always get a nice table in non smoking zone there which was ideal for us. All in all it was a nice stay but the food really spoiled it for us as we had to go quite a few times to Naama Bay to get descent food in Hard Rock Café and Fridays. So definitely not a five star and we are definitely not coming back to this hotel.More

Irina S, Aberdeen, United Kingdom

Concorde el Salam Front

We have been regular visitors at this hotel for several years. The warm welcome and service we experienced as usual was fantastic from the 2 Ahmed's at the ship, Gomer and his team at the pool bar, Isiz and Waleed at the main pool, Ibrahim in the Italian and Syed and Mr Ali at the main bar. The hotel is located a short ride from the airport, however, you tend to get more airport noise in the sport than you do in the front hotel. The hotel is perfect for snorkelling and diving. It is approx. a 5 minute walk from Soho square. There are a number of pools across both hotels with the infinity in the front hotel being the jewel of these. The rooms are basic but are cleaned everyday. The cleaners do a great artistic job with towels and flowers every day on your bed. The one drawback to this hotel is the food! When we first visited this hotel the food was amazing but unfortunately over the years it has deteriorated and this last visit was the worst of all. The food was unappetizing, at best it was lukewarm and at worst cold. The fruit in the mornings is very limited compared to the good old days. They are definitely delivering quantity as opposed to quality. You can get a decent breakfast at the Italian in the mornings where the chef makes lovely omelettes. I did share my feedback about the food with senior manager's whilst there, but unfortunately they were not listening, instead they were trying to tell me how it had improved! It you want a late check out room make sure you book this when booking your holiday and do not leave it to chance once you are out there.More


Expected better

First time in Egypt, first impressions of the hotel were great as we came into reception the decor was lovely. Concierge brought our cases in after having our hand luggage searched by security. Did think god I hope we don't have this every time we leave and come back in the hotel but luckily we didn't. Room: Room was lovely, near reception and near infinity pool and smaller pool. Housekeeping was great, gave them a huge tip at the end of our stay. Although we did have rearrange the room as we booked a double and ended up with a twin. Beach: Beach was beautiful, we bought some snorkels from the hotel ( had to haggle, tried to charge us over 400 egyptian pound for 2, eventually got them down to under 200). The coral was lovely great place to snorkel. One of the highlights of the holiday. A BIG downside of the beach is the 'beach bar' - its a small shed with a water container in the sun so isn't warm and one pump for bear and also some warm juice - not the best!!!! Food: Nothing special, the english are the minority no doubt, out of the hundreds of people staying there think we met 3 sets of english people. Mostly Russian people there, which was an experience.The dining experience in the main buffet restaurant wasn't a pleasant one. They all push charge through having about a dozen full plates on their tables. Very ruthless when it comes to food, similar to how a zoo feels i imagine. Didnt really have one pleasant meal there. The Italian at lunch time is nice though, same everyday but not as busy and mostly english people. Staff: In the restaurants this was great, and one guy on reception was nice too. Nothing special though. But the animation team, god what a joke, basically are young girls half naked prancing around talking to similar people - basically just trying to get a tan. Also a BIG annoyance at this hotel is the spa staff and excursion staff, there is no escape they harass you every 5 minutes trying to sell you things at very expensive prices, you get no peace. Spa: We did want a massage on holiday though so we did end up getting a package when we wanted to for 600 egyptian pounds for 2 of us, the initial cost they try to sell it as is 1200, don't do it at that price, get it down. The massage was great though. Illness: Unfortunately both me and my partner got ill there, we spent 5 of our evenings sick in bed, and our whole last day was spent in the room because of the sickness and diarrhoea. We were quite bad. We got told not to take the local drugs for it but having done my research after getting home i recommend to definitely take them. Location: Perfect location, short transfer but can hear planes a lot, and is right near soho square so nice to go there in eve and see fountain show, have a drink in the cafes and have a little shopping. Unfortunately didn't get to enjoy this as much as we wanted due to being ill. There are two parts to the hotel, one either side of a main road. One called the main section and other the sport hotel. Do not stay in the sport side of the hotel, one day we walked across just to see what its like but omg it was a disgrace. Pools are dirty, and theres barely anything there. To sum it up, the hotel is what you make up, overall it was ok cause i got a good tan, but the illness made it so hard to get through the days and the awkwardness in all the restaurants just wasn't our cup of tea. There was also a huge language barrier most the time with most the staff and the other people staying there. I wouldn't recommend to the english. First and last....More

TiaEdwards, Leicester, United Kingdom

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