Take one massive waterpark. Throw in a stack of knuckle-whiteners. Sprinkle with a couple of relaxing rides. And voilà – you’ve got the Aqua Nevis Clubhotel.
Set over 24,000 square metres, the brilliant Aqua Nevis Clubhotel has waterslides that range from pulse-racers – stand up Kamikaze and Twister – to more sedate affairs, like the Crazy River.
You’re within walking distance of the town centre and beach, but the hotel puts on a free shuttle bus to zip you there even quicker.
TripAdvisor Traveller Rating
Based On 986 reviews
- Official Rating
Holidays with unlimited waterpark access
- Kids' clubs at selected hotels
- Unlimited access to the wettest and wildest waterparks
- All parks rated by our expert slide tester
All Inclusive - Here's what you get
Breakfast, lunch and dinner in the main buffet restaurant. Late breakfast 10.00-11.00. Snacks 12.00-17.00 from the pool bar. Ice-cream 12.30-14.30 and 18.30-21.30. Afternoon tea 17.00-18.00. Food from the waterpark at a charge.
Local alcoholic beverages, soft drinks, tea and coffee 10.00-24.00. Drinks from waterpark are at a charge.
Sports and Activities
All are included except where indicated.
Facilities► View all
Alongside family-friendly numbers such as the lazy river and wave pool, smaller visitors are looked after here too. Adventure Island is packed with mini slides and water sprays just for the little ones, and the pool is nice and shallow. Bigger slides like the Boomerango half-pipe and the speedy multi-lane chutes are on hand for thrillseekers to enjoy as well.
Just so you know, you need to be at least 130cm tall for the bigger slides here. There’s no height restriction for the Lazy River or Wave Pool. Food and drink at the restaurant here are at an extra charge. Although the waterpark is onsite, it is open to the public too.
First Choice Kids' Club
First Choice Kids’ Club caters for 3 to 11 year olds – so brothers and sisters can join in the fun together. And most of it’s completely free. It runs 5 days a week and – outside of peak season – there are parent and toddler sessions for under 3s, too. For your peace of mind, all First Choice Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Plus there’s a strict sign-in and out system.
With a kids' section.
Rooms ► View all
double room with balcony
These double rooms decorated in soft tones giving them an inviting feel. They come with air-conditioning and satellite TV and sleep 3 with 1 extra bed in a double bedroom. There's also a balcony offering a bit of outside space.
TripAdvisor Traveller Reviews Show more reviews »
The food sucks!
Returning from a holiday to Aqua Nevis with a friend. We were looking for a relaxing break away with a waterpark where we didn't have to worry about leaving the hotel for food or drinks so this hotel looked perfect! The rooms were clean and modern. We had an end room so we had a lot of space as well as an extended balcony which was great. The room was on the second floor which was good as the lifts were slow and didn't we even realise there were stairs until the end of the holiday. We used the elevators through the spa as we had a waterpark view and they were quieter than the main elevators. There were tea and coffee making facilities which we didn't use except once to satisfy a craving for a mug of earl grey. The TV channels were bizarre to say the least. You have the choice of two kids channels and a sky movies channel unless you wish to subject yourself to an American Christian channel; can't begin to comprehend why there was a demand for this channel but oh well. The rest of the hotel's decor didn't match the standard of the rooms. It was very drab and dated, even the outside areas looked very depressing. The hotel wasn't massively busy during our stay but people were still fighting for seats in the lobby bar so I'd hate to think what it's like in high season. There were a good selection of drinks. The beer was good, an array of cocktails and slush which was a big hit with the kids. The drinks were small but what else do you expect depth all inclusive? Bit annoying when you have to drink 4 beers to feel like you've had a pint but they didn't seem to mind you taking as many drinks and you want from the bar. The spirit measures pleased me greatly. One barman appeared to fill half a cup with whiskey before he filled it with mixer, not bad quality spirits either. However with many all inclusive resorts you had to pay for brands like Jack Daniels etc. The waterpark was great! There was something for everyone. Sun beds with parasols were in no way in short supply. We tended to spend time near the wave pool as it was a lot quieter than the rest of the waterpark. The only downside was that as the park was open to the public, food and drinks weren't included in the all inclusive package. You were able to bring drinks in from the hotel bars but a bit annoying if you weren't sat near the entrance. We didn't appear to see anyone using the bars and food outlets so I don't think it would be too hard for them to make drinks available to the hotel guests. We noticed in busy periods people were holding onto inflatable rings when they weren't using them, maybe waterpark staff should do something about this??? Why are people so selfish on holiday? They checked your bags on the entrance to the waterpark which was irritating but they were consistent and it was kind of comforting knowing they were so strict with security. We didn't pay much attention to the entertainment as we tend to entertain ourselves but some nights it didn't look great. We made a point of watching the hypnotist as we'd heard he doesn't actually hypnotise anyone so it sounded like a laugh but we could only tolerate so long without wanting to gorge our eyeballs out as it was so cringey. The entertainment during the day looked good with the usual water polo and football for the adults, again not much interest in taking part; couldn't imagine anything worse! But the entertainers were all very friendly when we encountered them! This brings me onto the food... Where to start. We understand that both being vegetarian, options are normally limited. But we really struggled to find ANYTHING to eat. We lived on a diet of potatoes for a week as it seemed to be the only thing they could get right, if I ever see another potato again it will be too soon! The soup was hit and miss, we could normally spice it up with a bit of salt and pepper to make it somewhat edible. All the bread was stale and the butter... *mini heart attack* the butter was kept in chunks a bowl of ice. What happened to little sachets of butter?! It would have been a lot more sanitary. The cooked veg (the only vegetarian option it seemed) was essentially just raw, didn't seem like they'd even attempted to cook it. The salad appeared to be the same salad that was left out since we arrived so even that was a no go. All the warm food was cold and the cold food was warm, we dreaded meal times. We had to try to eat as much pizza as possible from the pool bar 12-5 and eat crisps from the supermarket just to curb our hunger pangs. The desserts weren't bad but I'm no food critic but a cheesecake without a buttery biscuit base is no cheesecake I want to eat. It would have also been handy if they'd label things vegetarian, it seemed we had eaten baked beans all week with meat juices in without realising... There was an allergen guide but it wasn't very clear. Everyone saying the food was nice were obviously (badly) hypnotised into writing their review or have no tastebuds! The staff clearing away plates were always stood around talking or on their phones which made finding a table difficult, definite lack of management there. The bar staff were lovely though, seemed to be working long shifts but we're always friendly polite. Overall not a bad holiday but definitely not 4.5 rating!!!!More
Ill start with the hotel.. nice and big but the same entertainment every night. The hotel could do with some where for more activities to take place. And inside area for entertainment when the weather is bad. There are two bars one next to the pool that needs a make over and more snacks not just pizza and hotdogs. The other bar is in reception so gets busy! There is the odd friendly staff but also some grumpy ignorent ones. Food was nice but kids selection wasnt great. Set times every day for the buffet so eat when it opens are go out for food. Its not that badly priced to eat out there are some lovely places to try. The hotel pool is small but nice, there is no entertainment through the day so gets boring doing the same thing all the time. Luckily the hotel has the aqua park attached to it. This has loads to do in it. You can buy food and drink inside or take stuff from the hotel over. The rooms are a nice size plus lovely and cool. We had a view over looking the water park plus the little stage where every night the same entertainment happens! If you have little ones at night it can be load from the music but i found that my little one slept through it. The hotel has a free bus into sunny beach every hour. It takes around 15 mins to walk though. The turkish bath and message are really good. The staff are friendly and helpful. More
Makes Benidorm Look Classy....
On the Hotel itself - Paper veneer describes both the hotel and the decor. Food pretty much stays the same each day. At the start you are greeted by a friendly lady with antibacterial gel before every meal. On the restaurant there is a kids section with chicken smiley faces and beans etc. No real choice for vegetarians. Meals were mainly chicken or beef in a range of sauces reflecting the theme for the night. No decent fresh fish etc although if you like chips you are onto a winner. Kids were only allowed ice creams during restaurant opening slots - which they enjoyed. Drinks are a range from beer to soft drinks but no fresh orange juice, just a cordial type in the machines. The kids enjoyed the slushy machine in the bar but due to the popularity of it, they were always available. Desert was a chocolate type cake, fruit and yogurt generally each night with a bit of variety in the guest cake slot in the middle. Overall the food lacked any local flavour or imagination. Entertainment wise the "karaoke" entertainment can't be blocked out wherever you are on the hotel, the volume is daft, especially as the carpark area / stage was facing our room - but it is only supposed to last till 11pm due to local noise pollution rules, but quite often kept going till 11.15pm. So as long as your kids don't go to bed till then it's fine. The quality of entertainment was poor, not even pub singing standard, and the bingo was worse. Unless of course you are a big bingo fan, of which there were a lot. I would guess that they would rate the place really highly. If you think of Butlins without any red coats available, you'll be about there. To give you a flavour of a typical evening, there was a two year old that spent most nights walking around with a wet floor sign -I don't think he worked at the hotel, just didn't have a parent who gave two hoots as to his whereabouts, which is a common theme here. You have to walk down the road outside the hotel to the kids club, which you have to pay for everything - video games, ice hockey - pool - a snip at just 3 lev a game. It's not as good as other kids clubs we've used as it had limited outdoor activities. There is an alternative bar at the back of the kids club which is open in the evenings. Swimming Pool was too small for the size of hotel, with deck chairs crammed together. Maggots were also crammed together in the pool - a lot of people complained about the maggots in the pool but the staff assured that they would close the pool later that night and put something in the water to kill them. (Picture attached) If the maggots haven't put you off eating at the pool, there are hotdogs and pizza available at the pool bar all day in the hot sun, but ice cream isn't. Also if you go to the pool, take an electric swatter as wasps are a bit of an issue. There is just an external stage and seating area with limited sofa seating around the reception / lobby bar. It gets really busy so expect to queue for a while - usually 20 deep in reception. Bar drinks are okay, but the spirits aren't very strong, a bit watery, if you want "premium" drinks then you pay extra, the same applies to bar snacks like crisps. You will get used to needing to tip the bar staff of you want more than half a plastic cup of beer. If you like a pint, take your own glass or buy one at the supermarket as the hotel has about 4 to go around. Around the hotel you have to be careful as there are spilt drinks up and down the stairs, lifts and corridors caused by the same feral kids running around screaming day and night. The cleaners try and keep up with it but it's difficult for them. Even when we went for a relaxing spa and massage (95 lev each) it was hard to actually relax as kids were screaming outside. The Rooms... Firstly in line with all inclusive, you have to pay for your safe - a mere 36 lev for 7 days hire. Air conditioning woke us up at 2 am pouring water all over the pillows and bed- luckily after half an hour an engineer/ lifeguard came and gave it CPR, literally blowing down the blocked tubes (good to be able to cross skill like this) (pictures attached) Overall the room design is good, with a separated area for the kids, but sadly the quality of the decor and furniture is really poor. It has mainly been built of plywood with a paper veneer on everything which now the hotel is four years old is already coming off/ bubbling etc. Minibar is not great either, just a few cans and they charge you for it all, even though it is all inclusive, it's not "included in the concept".(picture included) The maid roughly makes the bed but they don't clean the rooms - used cups just left in the sink and kids clothes dumped in the floor. Towels are not replaced all week. Sinks are not washed etc. The hotel makes a big deal of its green credentials which is basically an excuse to switch everything off after 2 minutes, including the lights whilst you go the bar toilet, as well as never replacing towels etc. Mattresses are like sleeping on the floor. I was a lightweight guest, but it still felt like you are lying on a concrete floor, I felt for all of the larger guests who'd really have to suffer them. The hotel have clearly noted this problem and provide toppers on request, but sadly they were all taken. Rooms have doubled glazed window but sadly they do not block out the so called "entertainment" noise outside, as our room overlooked the car park area where all of the "quality" club acts performed. Aqua Park: Aqua park was good but it wouldn't keep you entertained for a full week, but definitely a good few days fun. It has some great slides for both adults and children. You aren't all inclusive in the park so you'll be charged for drinks etc, unless you walk back to the hotel bar and carry them back across, which is only 5 minutes away. Once coach parties arrive the queue for slides is about 10 mins max. Theft is an issue on the park with a lot of people complaining things had been pinched , we avoided any issues by only talking the kids, who were not taken. As a curiosity, there is the world's worst farm / zoo in the corner of the aqua park, with a random deer, some rabbits and peacocks. There may have been a dog in there, I think it was a Shitzu. Sunny Beach Nearer to the hotel, as you walk past the industrial estate you get into Sunny Beach, a place that makes Benidorm look classy. Amongst the knock off handbags, t shirts and beats headphones are loads of sex shops and exotic strip bars - a great setting for a debauched stag doo, just not a family holiday. Down at the beach, we went jet skiing which was 90lev for 20 minutes, at the steeper end of the prices I've experienced but the service was fine. Sadly it put us off swimming there as he sea was full of large jelly fish. But it was fine for a paddle for the kids. The jelly fish looked like they were having a good time though. Nessebar (20 mins away) Nessebar welcome relief and is easy to get to - between 20 to 40 lev, or 1.30 lev each on a bus. Lovely place to walk around and some nice coastal restaurants. It a good half a day's visit wandering around if you like old churches and a generally quaint setting. The end... To top off your stay, and as a nod to the clientele it attracts, you have to have your room inspected before you are permitted to check out. We passed with flying colours having not soiled out towels too much, nor damaged walls. I don't think they check the beds as they seemed pretty indestructible. If you really love this place and come back year after year, that's great but I am sure you would find a proper 4 star hotel in a better location much, much more pleasant. In my opinion it is not a 4 star, 2 at best. Finally - It is interesting that the hotel use Trip Advisors express reviews, which is why there are so many 5 star ratings as everyone is encouraged to fill out the form. Funnily enough none of the lower ratings 1 or 2 stars appear to have made it through this process! #justsaying More
I've reviewed this before but it is amazing I love it here especially the spa and hotel room the bar is so good it's so cosy and friendly the room had towels and hair dryers the room has a safe which is quite cheap the room has a TV as well and u get a balcony with every room I was on the too floor 5 so I got a really good sunset and sunrise as wellMore
Amazing .... Can not fault this hotel or staff in any way ð
Just come home from 11 nights family holiday in this amazing hotel, the staff go above and beyond to help and make you feel welcome. The food was outstanding with a variety of choice breakfast , lunch and dinner. The rooms were very big,airy & clean and visited buy the maid daily. The water park is fantastic with plenty of sun beds to go around. We're honestly guttered to be at home 1 of the best holidays we've had More
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