This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2016.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 473 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
double room with balcony or terrace
These double rooms are decorated in neutral tones making them bright and airy. They come with a balcony or terrace for a bit of outside space. You'll also get TV, air-conditioning and Wi-Fi.
suite with balcony or terrace
These suites have space for 4 with twin or double bed, plus a sofa-bed for 2 in the lounge. They include satellite TV, Wi-Fi and air-con, plus a balcony or terrace.
TripAdvisor Traveller Reviews Show more reviews »
a taste of 5 star for a 3 star price
we had the pleasure of holidaying here in September 2016. we have nothing but good things to say about this hotel. the food was show cooked, with fresh salads, bread still warm and delicious desserts inc. fresh fruit. something for everyone, even jars of baby food. the staff are hard working, efficient and always ready to help. the hotel is set in beautiful gardens, lovingly cared for, with sculptures and features. the animation team works hard to entertain without being pushy. our room was spotless, cleaned everyday with fresh towels left daily. there were no nasty extras as room safe, t.v. pool towels and wifi are free. a nice touch was the mini bar again free ( extra to refill.) This hotel has spoilt us for future holidays as we will always compare other hotels with this one. we always said "you get what you pay for," but here you get the 5 star treatment for a 3 star price. If anyone knows of any other hotel one can say that about please tell us. Why its not number one in sunny beach is beyond us. If you are going to sunny beach, our advice is to stay here. We try different counties each holiday. But we will be looking forward to returning here again soon. We could go on about individual points. all the good things have been said on trip advisor and some of the bad things that have been written is rubbish and in our opinion pick. please feel free to ask us about any points. ie snacks, beach , area ect. we will reply with our honest opinion.More
My 1st time in Bulgaria
Stayed in hotel helena park 1st time I travelled to bulgaria ,absolutely beautiful hotel very clean & rooms cleaned every day,staff very friendly & helpful l9ts of variety in restaurant & snack bars lovely place to holiday deffo going back. Animation team was great too .Visited some lovely places Nessebar only a bus or taxi ride with reasonable prices More
Great value for what we paid
We stayed for one week her and it only cost us Â£376 pp for all inclusive. The rooms were always clean and the staff very friendly. Evening meal was in sittings which was a little annoying but the food was lovely and after the first night the staff remembered what drinks you wanted at your table. This does have the Helena Sands attached which is the posh part and has spa etc. A short walk through the hotels and you were at the beach. On the promenade were lots of stalls where you could purchase items. The hotel is far enough away from the centre of Sunny Beach if you do not want the full on night life. Although all inclusive we had a meal out which was three courses, a beer two glasses of red wine and four double vodkas and it was only the equivalent of Â£30. Downside - could never get a subbed round the pool as only approx 60 but enough rooms for 600 guests. The private beach part was the same. Khans tent is a must. Great evening and value for money For the amount it cost us it was good value but if we had paid over Â£700 like some people had who were there then it would not of beenMore
Everything about this hotel was amazing! Great value for money! Free wifi for whole 2 weeks we stayed which was accessible everywhere in the hotel. All inclusive package is worth the money - plenty of tasty food and drink. Bars - great selection of all inc drinks including brilliant cocktails Restaurants - Main restaurant is great. When you first visit the restaurant you are asked if you would like to sit inside or outside and pick a dinning time (go anytime in 3hr slot) then that's your table for the duration of the holiday. There is also waiting staff who take your drink orders and of course clean away you dishes etc but the drinks was a nice touch on all inc. As for the other restaurant we only went at snack time. The first time that we visited for a snack we were literally ONE MINUTE early which we didn't realise as we didn't have watches on and there was already other guests sitting. However, when we went to the buffet counter we were yelled at from the woman who seemed to be the restaurant manager. We didn't know what she was saying as she was yelling in Bulgarian. It was very uncalled for and embarrassing as it made the rest of the guests stare and even the other staff looked uncomfortable. The food was really tasty but we left quite quickly as we were so uncomfortable. This put us off booking the restaurant for our evening meal as we didn't want to speak to that woman again. I'd like to point out just now that she was the only rude member of staff. All others were lovely. Pool The pool was big and a decent temperature. Only problem was that there was no music by the pool at all other than when the entertainment staff came out. Water aerobics was good fun. They also played water polo etc in the pool for like an hour out the whole day which was good as it didn't take over the pool. Entertainment As well as the poolside entertainment, you can also play archery, beach volleyball, table tennis and different games. We don't have any kids but there seemed to be a lot on for kids including a mini craft bit just next to the restaurant which I thought was a great idea as they could paint their own ornament and be kept occupied whilst their parents relaxed after dinner but were close enough to keep an eye on them. Night Time - Lot of different shows. We tended to go out at night before these took place but one night we watched a Spanish dance show which was brilliant as the entertainment staff are all professionally trained. On our last night they also had a staff vs guests night which my boyfriend took part in and was lots of fun including arm wrestling, shot drinking, pastry eating and more. Rooms Okay so our view was appalling. We were on the bottom floor and faced a hedge. However, we were so close to the pool, restaurant and the exit to the the town that it was worth the horrible view so we didn't mind. The room itself was lovely and spacious with a small couch, coffee table, dressing table and of course our bed. FREE SAFE. The first day that we arrived we were allowed to use the mini bar for free for that day. Was lovely we even got some free beer from it. Grounds The grounds of the hotel were beautiful. Lovely flowers and trees which were all well maintained. As well as this, there were also lovely small picturesque bridges and sculptures. Location Next to the beach, 5/10 min walk to bars and restaurants and about 20/30min walk to main strip.More
First visit to Bulgaria and Helena Park and will definitely be heading back....
We stayed for a week and I honestly have no complaints regards the hotel or staff. It's set in gorgeous gardens at the end of the beach front strip, about a 20 minute walk away from the centre and Flower street. The public areas are clean and plentiful, we never had a problem finding a seat or a sunbed. The pool was freezing the one day I ventured for a swim, so after this we decided to relax and sunbath in a little sunken garden away from the pool area. With regards to the Sunbeds on the beach, I found this quite confusing as there are signs saying Hotel beach in front of the but when you actually ask its further down, but to be honest as the All Inclusive only works in the hotel I was happy to stay around the pool area. The rooms were clean, spacious and nicely decorated. We had a problem with the air con / heating system as it was too cold when we first arrived and we couldn't seem to control this from our room, but this was soon sorted out after a visit to the reception. We chose to stay at Helena Park Hotel as I had read that they cater for Vegetarians quite well and never having travelled to Bulgaria before I was concerned I would have trouble finding something to eat. Happy to say, that I ate well every day with plenty of fresh salads, pasta, rice and pizza. I couldn't complain with the variety of food. Food will never be the same as you find at home, so people should just accept this as part of the holiday experience. Walking into the main part of Sunny beach along the beach front has lots of bars and shops which is quite nice as you could stop for a drink, lunch or ice cream. If walking is a struggle they also hire out these three wheeler seated scooters for hire, which to be honest drove me mad as there were lots of young people zooming up and down the strip weaving in front of you and around you. This was the only I felt I might need to watch my belongings. From the centre you can get a water taxi to Nessebar which is well worth a morning or afternoon, and we attempted to get the trolley train back, but as you have to change half way we decided to explore and walk the rest of the way back which took roughly an hour. If you wish to go further afield there are plenty of excursion shops along the beach from with a variety of option on offer.More
Daryl M, 186388
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