This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2016.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 489 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities ► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
Twin Room with Balcony or Terrace
These twin rooms are decorated in neutral tones making them light and airy. They come with a balcony or terrace, plus a TV, air-conditioning and Wi-Fi.
Suite with Balcony or Terrace
These suites have space for 4 with twin or double bed, plus a sofa-bed for 2 in the lounge. They include satellite TV, Wi-Fi and air-con, plus a balcony or terrace.
TripAdvisor Reviews Show more reviews »
Once again brilliant
Stayed here for 3rd time at Helena Park and once again cannot fault any part of the hotel. The food is excellent even picky eaters will find something I eat, everyday there was a roast meat of some kind and plenty of other dishes too. The room we had was very spacious and was cleaned everyday. You also get a safe to use totally free of charge and also like to say thanks for bottle of fizzy wine and bowl of fruit upon arrival. Bar staff are all excellent especially young man named Stoyan in bar saloon he remembers your drinks everyone you return to the bar Now as for the animation team what can I say Stefan, Danil, Liya, Rado, Katya and George YOU are all brilliant you gave us an excellent time here playing all the games throughout the day. Especially the boccia and archery. Little tip of playing water polo it can get very violent at times. Also at night timed your shows are good especially the comedy night, Stefan your take on tapeface was really good and funny Got to say hope you will be here next season when we return next june as we are all missing you guys already Also like to add Hotel Manager is excellent and will try and get her staff to whatever you require As for the Thomson rep didnt see her much at all at this hotel but don't let that put you off coming and staying here. Top class hotel with top class staff.More
Stayed here for a week in the 12th of June and can honestly say this is the best hotel I've ever stayed in . The room was perfect lovely comfortable bed and everything spotlessly clean . The food is great so much choice you can certainly find something you like mealtimes are flexible to . The staff are Amazing so friendly polite and nothing to much trouble Julian in pool bar great and also the man in the reception bar (didn't catch his name ) . All staff are a credit to the hotel . Animation team great they are so much fun and my boyfriend played a couple of games with them big thanks to them all . Pool cold but once you are in it's ok . Will most definatly be staying here again . A big thank you to all the hotel staff and we hope to see you all again soon .More
Good hotel, some areas for improvement
My boyfriend and I have just returned from the Helena Park Hotel. We really enjoyed our stay, it has some really good elements but also some that could be better. It's in a good location within walking distance of the strip and with free shuttle buses to sunny beach and the water park. Room: The rooms are spacious and you have your own balcony - ours overlooked the pool and we had a bit of a sea view which was nice. The room was cleaned daily and was always spotless when we returned to it later in the day. Food: The food was generally good. We really liked breakfast in particular, all sorts of continental and cooked options and little pastries which were lush. All the other meals were good with a bit of variety, however we would have liked to have seen more from day to day - although everything tasted very good. I think fussy eaters might struggle a bit here and it's not the most child friendly food I've seen. My biggest concern about the food was a lot of it was not labelled so had no clue about any allergens etc. Drinks: The drinks included in the all inclusive were more than okay for us. The cocktails were nice and had plenty of alcohol in them. Pool and beach: The pool is a great size but it's almost impossible to get a sunbed around it because people reserve them all day long. However the hotel has its own private part of the beach with free sunbeds which we didn't have a problem accessing. There is also an indoor pool at the sister hotel which we enjoyed going in after using the gym. Staff: The staff are lovely and really make the effort with you. Entertainment: The entertainment is awful!!! We didn't spend a single evening in the hotel - very cheesy and just not entertaining. Overall we enjoyed our stay and are really grateful to the staff who looked after us so well but I don't think we'd return to this hotel again because of the lack of entertainment and the want for somewhere with better food.More
Having never been to Bulgaria before my Husband and I did not really know what to expect. The Helena Park is situated at the quiet end of Sunny Beach which is good. The Hotel itself is lovely. Our room was a good size with a view of the garden. Unfortunately on one occasion the bathroom was not cleaned and it was obvious the cleaner had just made the bed but having said that on the other days they did clean the room properly. The food was of a good standard we enjoyed the fruit for dessert but there really was only cake or ice cream as the other choices. The staff were on the whole friendly and helpful. The animation team were very good and entertaining. Could have done with some professional entertainment on occasion in the evening. The first week we were there not much was open as we found out the season had not begun we did not know this until we got there. The second week the Hotel filled up more and the stalls along the promenade opened up. We walked to Flower Street which was "interesting" just glad did not stay anywhere near it. The Pool unfortunately was really cold. The beach which is just across the road is good and there are free sunbeds. We noticed people from the "sister" Hotel Helena Sands were coming to our Restaurant to eat we were told that they had to pay but not sure they did. We were not allowed to sit round the pool of Helena Sands and this caused some confusion with some guests from our Hotel as they had been told before they came they could. We made some good friends whilst we were there and they were real great company just a shame the lady on reception did not like it when we were laughing in the lobby bar and she threatened us with the police obviously she did not like to see people enjoying themselves on holiday. Must add the same lady did upset a number of guests. Apart from said lady the rest of the staff were very pleasant. My Husband and I really enjoyed our holiday as the weather was brilliant as well as the Hotel being good and making some good friends.More
Very clean hotel
When we arrived was very surprised with the size of the resort all though there is two hotels in the resort one all inclusive and one half board we stayed in the all inclusive. You can go into the other hotel but you must pay for your drinks and vice verse all thought we seen most guest from the half board hotel using our hotel for free drinks. Have lovely grounds and is very clean. Location the last hotel on the main prom and about a twenty minute nice walk along prom with shops and stalls. Food lots to choose from but mostly the same every day and was better then most continental hotels I have stayed in. The down side was all thought entertainment team work very hard there was no real entertainment at night only a quiz or comp from the staff which lasted about 45 minutes. Was full of Germans Russians about 80% of guest and was very rude and did not join in with fun. Rooms were very clean and big and had everything you needed in them. We had the basement floor which had no view asked to be moved but was told that what the tour company get allocated so if you do ask for room ask for a pool view or high floor. There is free wi-fi which is goodMore
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