This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2013.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 372 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
superior double room with garden view and balcony or terrace
These spacious double rooms are decorated in neutral tones and come with a balcony or terrace plus a view of the garden. You'll also get a TV and air-conditioning, and Wi-Fi. These sleep 3 with 1 sofa-bed in the bedroom.
superior twin room with garden view and balcony or terrace
These spacious superior twin rooms come complete with a balcony or terrace with a view of the gardens. You'll also get a TV, air-conditioning and Wi-Fi. They have space for 3 with an extra sofa-bed.
TripAdvisor Traveller Reviews Show more reviews »
Start of the season relaxation
My husband and I spent a week here at the start of the season in 2016. Before we left the UK a colleague called the hotel to advise that it was our honeymoon and on arrival we found a fruit basket with a bottle of wine and some roses in a folded towel heart which was lovely! The bedroom itself was a superior room with a pool view, bed was very large and we had a small balcony with table and chairs. Staff ensured the room was kept very clean, the only complaint was that our shower could be a little temperamental and I'd definitely recommend your own hairdryer (provided was a bit slow) and conditioner! AI food was good, meal times were reasonable and provided a wide selection. Drinks wise we found the measures very generous and didn't taste watered down as some reviewers have said. My only gripe was that the bar closed at 12 therefore if you found yourself wanting a snack or drink late you'd have to take a wander up the strip and as it was the start of the season there were limited facilities open. We didn't struggle to get a lounger by the pool for the week we were there however as it got busier by the end of the week you could see this wouldn't be the case in a couple of weeks. The pool was absolutely FREEZING, nice for a foot dip but swimming only for the brave! As we spent a lot of time out and about in Nessebar or on the strip we didn't get to see much of the hotel entertainment but several people remarked that there was good fun in the bar in the evenings. Overall a lovely holiday experience, highly recommend the staff for being friendly and helpful throughout.More
Beautiful hotel in a wonderful garden, but not really 5*
Helena Park is such a lovely hotel, surrounded by a beautiful, well managed garden with lot of flowers and even a small river. The rooms were spacious and clean, like the whole complex. Everyone was very polite, starting with the reception staff and all the bartenders and waiters. The food was also really fresh and tasty, with some real delicatessen, as duck and shark. I totally recommend you a room with park and pool view, otherwise you'll see the parking! What I didn't like were the drinks who were or extremely diluted with water or replaced with other drinks. For exemple the so called Martini was not at all Martini, but probably just a cheap local vermouth...same with all imported drinks. This is not also real ultra all inclusive with no minibar refilling, no a-la-carte restaurants, no sauna or no room service included.More
Excellent surroundings for five days relaxation
We have spend 5 days here as a family (5 members, 2 rooms) , just 1 month before season start. The hotel it self is quite impressive, high standards in cleaning, food, and service. Given the very competitive price, this is a very attractive destination for a weeks relaxation. The area in which the hotel is located is not very interesting, but the hotel it self is super. Around 10,15 minutes from center....More
A very clean and spacious hotel, but some strange ground rules. Although across from the beach, drinks could not be taken onto the beach from the hotel, but you can buy them from the beach bar. Dining on an evening very civilised with 2 settings. You can opt for which one you prefer and therefore have your table reserved for the duration your holiday. Snack bar around the pool severed up some nice kebabs and a selection of hot food. Sun loungers were limited and we never really got one, although occasionally the odd one in the shade was available. Although sun loungers were on the beach, again we found it difficult to get one, so had to pay for them which were right next to the free ones. This was a shame, also when there were lots averrable at the sister hotel which you had to walk through to get to the beach but were not allowed to used them. Evening entertainment was in house and in a room downstairs in the hotel, the guys did their best. Rooms were very comfortable, clean and fresh, no problem what so ever. Location was at the far end of the resort, but a good place to be if you would rather stroll into the action rather than have it on your door step. A week was long enough for us, but if you like to relax in the sun, you need to be up early for a space.More
We arrived on the 14th September, a week later than last year, so bit worried it might be quieter and not so much going on around, but that was not the case, just as busy as last year. We had e-mailed Raliska ( The Head Receptionist who wears the large pink satin flower) a few weeks previous and asked if we could possibly have a room overlooking the pool as we had paid for an upgrade) Not only did we get a pool view room but the same favourite room as in a previous year, we did thank her. The hotel was very busy this year especially with Germans, who seemed to come in as large groups and gather all the outside chairs/tables for themselves, not giving anyone else a chance. The Hotel itself was pretty much the same as previous years but the one thing that was noticeable was the reduction of waiting staff in the Dining Room. Each waiter/waitress had a section of tables and upon arrival came and asked what you would like to drink and then brought the drinks to your table, this was lovely, but when the same person was expected to clear tables/reset tables it was obvious that it was far too much of a work load. Some evenings we found that our crockery was piled up on the table, from soup bowls at the start of the meal to dessert bowls at the end. All the time the poor waitress was rushed off her feet, having to take drink orders and deliver them to the tables and was still expected to do all the other jobs and keep on top of things, it was impossible. Would have been better to have more staff to lighten the load, or a self service drink station in the restaurant, as other A/I hotels. The free beach area had not improved since being moved last year, probably worse this year, sharp stones that got worse as you walked down to the shore line, so would be a problem with children. Shame really as the beach is stone free, if you walk along past this section. These complaints did not spoil or holiday in any way, just would be better if looked into ready for 2016. Looking at going back again already.More
thelma d, 186370
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