This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2013.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 442 reviews
- Official Rating
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
twin room with balcony or terrace
These twin rooms are decorated in neutral tones making them light and airy. They come with a balcony or terrace, plus a TV, air-conditioning and Wi-Fi.
TripAdvisor Traveller Reviews Show more reviews »
A great choice
A lovely, clean hotel with beautiful gardens, great service and decent food. We thoroughly enjoyed our stay and would recommend this hotel to other travellers. We had a suite with a separate bedroom and it was roomy and well appointed with a TV in each room, safe, air con, a fridge and tea and coffee making facilities and a huge balcony. The bathroom was a decent size and had a bath and shower. It's great that the hotel supplies pool/beach towels so you do not have to waste valuable luggage space bringing them with you. There was plenty of choice on the buffet at mealtimes to suit all tastes and a good variety of drinks avail in the all inclusive package including some cocktails.. The entertainment team worked hard everyday / eve to provide activities and shows. The pool was lovely but be warned it is not heated so is freezing even in August ! There were a few days when getting a vacant sunbed was an issue. Even though the hotel say they will remove towels left unattended I only saw this happen once and I hate to say it the Germans were the main culprits and would leave beds reserved and go off for hours. The location was fabulous, just a couple of mins walk to the beach and the hotel has it's own private section with free sunbeds and parasols. Sharing the facilities with the Helena Sands hotel next door also gives a free indoor pool and a spa ( payable locally ). We stayed between Aug 22nd - Sept 5th and English guests were in the minority towards the end of our stay. There are lots of German, Russian and Eastern Europeans who holiday here giving the hotel a very European mix. The trips out were not that good. Avoid the local market in the near by town. It was awful, definitely not worth the effort - Be warned if you go to Khan's tent for a night out you may be sat with people that you don't know on a small table which can be very awkward. Nessebar was beautiful and well worth seeing and the Nessebar Waterpark was great fun. The hotel management were excellent and really helped us when we had a family emergency and had to fly a family member out to join us at short notice. All in all we have a lovely holiday and we would not hesitate to go back and would recommend this hotel .More
Lovely hotel and grounds
First time all inclusive and probably last, only due to personal preference. The food was fine with plenty of variety but all inclusive just not for me. Pictures of hotel seem to be a little misleading as the sister hotel Helena Sands has the arch over the pool and is beside the beach, but it is only a short walk through the gardens from the Helena Park. Had a terrible experience with the hotel doctor as I was looking for some medical advice on an injury sustained. An ignorant man who was clearly more interested in money rather than helping me. His "practice" also stunk of smoke, and everyday he seen me after my visit he had me pestered. Do not visit him! Other than that the rooms were lovely and so was the hotel. Probably better for families due to the animation team and their entertainment.More
Christopher G, 186482
Very nice resort
Nice resort with friendly employees. Very clean also. However, for a 5* resort, the food selection was poor. For example, you cannot serve pangasius, even at a 3* hotel. The indoor spa is great. The gym is well equiped.More
Another amazing holiday
Second time visiting the Helena Park after last year we booked on return home !. I emailed ahead requesting a room above floor 2 with a sea view and received a friendly email back the same day confirming my request. Booking in was quick and easy and rooms were as requested. Staff are so friendly yet professional , on arrival in restaurant our waiter Stefan remembered us from last year and brought a pot of hot coffee to our table straight away. Food is plentiful, hot and varied every day, with a super salad bar. You have the option of lunch in either the Blue Lagoon bar or main restaurant. Rooms were spotless and cleaner so helpful and polite. Free safe in room is a bonus too. The animation team work so hard and do pool side activities however evening entertainment is limited, saying that we enjoyed sitting around the pool area by the bar, but there is an abundance of entertainment along the strip a short walk away. Yet again a super 7 days staying at the Helena Park :)More
nice hotel but .......
Just back from a 2 week stay at the Helena Park, this is a lovely hotel with great food, drinks, service, rooms etc, hotel is very clean + tidy, the outdoor pool is cold but the indoor pool (in the Helena Sands) is warm. the downside was that we had a front facing room overlooking a busy road which was very noisy, also we were told this hotel was suitable for my wife`s mobility scooter but its not ! the paths + walkways around the hotel + pool area are very uneven with crazy paving + cobble stones, so be aware this hotel is NOT suitable for pushchairs,wheelchairs mobility scooters etc. 1 other point (not the hotel`s fault) our suitcases along with other travellers were broken into + items were stolen !!! at Bourgas airport by the staff !!! Apparently this is common place ! We informed our Thomson rep but she did`nt seem to care !More
Tony P, 186463
Things To Do► View all
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Items marked with * incur extra charges which are payable locally