This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2013.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 467 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
suite with balcony or terrace
These suites have space for 4 with twin or double bed, plus a sofa-bed for 2 in the lounge. They include satellite TV, Wi-Fi and air-con, plus a balcony or terrace.
TripAdvisor Traveller Reviews Show more reviews »
My 1st time in Bulgaria
Stayed in hotel helena park 1st time I travelled to bulgaria ,absolutely beautiful hotel very clean & rooms cleaned every day,staff very friendly & helpful l9ts of variety in restaurant & snack bars lovely place to holiday deffo going back. Animation team was great too .Visited some lovely places Nessebar only a bus or taxi ride with reasonable prices More
We are just waiting to be picked up to return home, so I thought I'd write a quick review of our stay at Helena Park. The hotel is lovely, and the room is clean and comfortable. There are complimentary drinks in the mini bar on arrival and bottles of water are available as you need them. The food is varied and tasty, and there is great flexibility on when you can eat. As we were placed in the second sitting for dinner which is from 8 o'clock, we found a later lunch in the Blue Lagoon restaurant suited us better. The selection is slightly more limited, but there is enough choice to keep you going! We found the staff to be really friendly and helpful, and that type of service goes a long way :-) We have really enjoyed our stay, and wouldn't hesitate to recommend this hotel to others. A special mention goes to Yani Stoyanov who looked after us so well every night during dinner - super efficient and never stops smiling - thank you!More
Really nice hotel
We decided that we needed last minute break and was recommended this hotel by friends M husband was very apprehensive about going here as he does not like beach holidays and he said he would go back so high praise indeed. It is a lovely hotel with a nice garden and pool, The service was good and the food was also good ( buffet style) plenty of choice, we thoroughly enjoyed our stay and would recommend this hotel to other travellers. We found the beds rather hard but they did put a topper on when we mentioned this to the rep at the hotel. The pool was very cold and the sunbeds did have towels on them really early in the morning but we managed to get a bed every day . The lunch at the blue lagoon was very nice especially the pizza. Just outside the hotel is the prom which was lovely to walk down and see the bars and restaurant's on the beach and flower street is about a 30 minute walk away .We really enjoyed the trip to khans tent ( we booked this via the Thomson rep) we also went to Nessebar in the day and also in the evening for a evening meal. A taxi was about Â£15 which we thought was reasonable. More
Good all rounder, but missing the finer details to make it perfect
Our stay of 15 days at Helena Park was enjoyable. If you have younger children I can see this place being great to keep them entertained during the day, and making sure there is enough in the evening for the adults. The entertainment was good, and not too repetitive. The dining is good, the main restaurant changes every day and although staples stay the same, chips and pasta etc, there are daily specials which help keep the variety. There is literally food at every hour of the day, so you will never be hungry! Highly recommend the Blue Lagoon pool restaurant for lunch - gives a break form the main reactant and their wood fired pizza is incredible! The staff are ok, I think its a culture thing more than anything, but the women in particular are not overly smiley but they are still helpful. I would advise not using the doctor on site, as I went o see him for the name of a cream I needed - he refused to help unless I paid him stating (and I quote!) 'I don't not work for smiles, I work for money'. Not quite in keeping with the hippocratic oath but hey! Not the hotels fault! The pool is freezing! I mean freezing. The first few days there and been bad is weather before, and the staff blamed this for the pool temp, but after 15 days of pure sunshine (28-32 degrees all day) the pool was only just bearable. Just invest in some heating guys! The rooms are nice and clean, cleaned daily unless you state otherwise. There is a shop just outside and any excursions organised, or unplanned trips, are easy as the transport links are just outside the hotel. We did Nessebar, both the island and the water park o n different days, the 4x4 adventure and a night at Khans tent - all of which I would highly recommend. (TIP- with the 4x4 adventure take water pistols. Lots of water pistols. Don't hope the drivers have them, because they are likely broken ad like us, you will end up being the brunt of the spraying and unable to counter attack!) Just outside the hotel is the beach, but as many people have said before they trick you into thinking you can use the beach for free, when they have cleverly taped of a small, and I do mean small, section of the beach that is free fro guests. The rest you have to pay per subbed - very cheeky if you ask me. The main strip of sunny Beach is on your doorstep, which can be good for a change of scenery - lots of kind golf, bars, restaurants, casinos etc. Never felt unsafe or hassled! Animation team are lovely, and waiting staff in the restaurant and pool bar all worked tirelessly - thanks guys!More
Great hotel - would recommend
This was a lovely hotel and the staff are very helpful and friendly. We had a toddler with us and he loved the mini disco each night. We would recommend attending the theme nights - we attended the Mediterranean and Bulgarian nights - 5 courses of very good food. The restaurant had lots of choice, whilst they had their staples each night the meat and dishes changed. Only downside - cocktails at the bar weren't like alcoholic squash - but then you don't expect award winning mixologists at an all inclusive :-) wine and beer was perfectly nice. The children's pool was never packed and our little one loved the slide! The staff throughout the hotel couldn't do enough for you. It is at the quieter end of Sunny Beach which was ideal for us as we could dip our toe into the madness whenever we liked but could go back to the hotel for a more serene evening! More
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