This villa-like hotel is classic sun, sea and sand territory, thanks to its big pool and the nearby sandy beach. To top things off, it won a TripAdvisor Travellers’ Choice award in 2013.
The Hotel Helena Park is just minutes away from the supersized sandy beach. A beach bar sits right on the sands.
A big pool is tucked away among neat gardens. Rooms are on the large size too, with lounge areas kitted out in cushy sofas.
TripAdvisor Traveller Rating
Based On 348 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.00-11.30. Snacks 14.00-16.30. Ice-cream 12.00-16.30.
Local alcoholic and soft drinks 10.00-24.00. Minibar drinks on arrival.
Sports and Activities
All are included except where indicated.
Facilities► View all
With sunbeds, parasols and towels.
Main buffet restaurant
Offering breakfast, lunch and dinner with a themed buffet once a week as well as a gala dinner.
Evening entertainment programme
Mixture of live evening shows, music and entertainment throughout the week.
Rooms ► View all
superior double room with garden view and balcony or terrace
These spacious double rooms are decorated in neutral tones and come with a balcony or terrace plus a view of the garden. You'll also get a TV and air-conditioning, and Wi-Fi. These sleep 3 with 1 sofa-bed in the bedroom.
double room with balcony or terrace
These double rooms are decorated in neutral tones making them bright and airy. They come with a balcony or terrace for a bit of outside space. You'll also get TV, air-conditioning and Wi-Fi.
TripAdvisor Traveller Reviews Show more reviews »
A very clean and spacious hotel, but some strange ground rules. Although across from the beach, drinks could not be taken onto the beach from the hotel, but you can buy them from the beach bar. Dining on an evening very civilised with 2 settings. You can opt for which one you prefer and therefore have your table reserved for the duration your holiday. Snack bar around the pool severed up some nice kebabs and a selection of hot food. Sun loungers were limited and we never really got one, although occasionally the odd one in the shade was available. Although sun loungers were on the beach, again we found it difficult to get one, so had to pay for them which were right next to the free ones. This was a shame, also when there were lots averrable at the sister hotel which you had to walk through to get to the beach but were not allowed to used them. Evening entertainment was in house and in a room downstairs in the hotel, the guys did their best. Rooms were very comfortable, clean and fresh, no problem what so ever. Location was at the far end of the resort, but a good place to be if you would rather stroll into the action rather than have it on your door step. A week was long enough for us, but if you like to relax in the sun, you need to be up early for a space.More
We arrived on the 14th September, a week later than last year, so bit worried it might be quieter and not so much going on around, but that was not the case, just as busy as last year. We had e-mailed Raliska ( The Head Receptionist who wears the large pink satin flower) a few weeks previous and asked if we could possibly have a room overlooking the pool as we had paid for an upgrade) Not only did we get a pool view room but the same favourite room as in a previous year, we did thank her. The hotel was very busy this year especially with Germans, who seemed to come in as large groups and gather all the outside chairs/tables for themselves, not giving anyone else a chance. The Hotel itself was pretty much the same as previous years but the one thing that was noticeable was the reduction of waiting staff in the Dining Room. Each waiter/waitress had a section of tables and upon arrival came and asked what you would like to drink and then brought the drinks to your table, this was lovely, but when the same person was expected to clear tables/reset tables it was obvious that it was far too much of a work load. Some evenings we found that our crockery was piled up on the table, from soup bowls at the start of the meal to dessert bowls at the end. All the time the poor waitress was rushed off her feet, having to take drink orders and deliver them to the tables and was still expected to do all the other jobs and keep on top of things, it was impossible. Would have been better to have more staff to lighten the load, or a self service drink station in the restaurant, as other A/I hotels. The free beach area had not improved since being moved last year, probably worse this year, sharp stones that got worse as you walked down to the shore line, so would be a problem with children. Shame really as the beach is stone free, if you walk along past this section. These complaints did not spoil or holiday in any way, just would be better if looked into ready for 2016. Looking at going back again already.More
thelma d, 186370
Nice & clean
Me and my husband went with friends in september Our room was next to reception So we was able to get drinks from the bar to take to our room Drinks are very weak not strong at all head in to town for decent drinks Animation team was never there we seen them 1ce a day Night time entertainment happened twice in the week we was there Plus side The hotels stunning rooms are nice and clean and cleaned every day Foods nice some thing for every one Although at some point 3 out of the 4 of us had to make trips to the chemist for upset stomachs Id go again but more in they season time as it was end of season when we went More
A great holiday!!!
The Helena Park is a very nice hotel. The public areas were spotless and the rooms were cleaned every day to a very high standard. One criticism is that there was no need to change the towels and the beds EVERY DAY!!! The rooms were big and had everything we needed including a free safe. The food was very good and there was plenty of variety and the drinks were not strong but readily available. The staff were very friendly and those on reception were very professional. There were plenty of sun beds and you could change your free pool towels twice a day. The hotel was in a great position, very near the beach and the promenade with shops and stalls. Most of the trips were value for money and the trip to Khan's Tent was one not to be missed. Unfortunately the animation team let the hotel down. They were only around for short periods of time during the day and the evening entertainment left a lot to be desired. On the plus side the Thomson Rep was very good even when she wasn't well. I would highly recommend this hotel.More
AN AMAZEING HOLIDAY IN THIS HOTEL
We arrived back from this hotel on September 26th 2015. It was our first time in Bulgaria, we had read the reviews of the hotel and they were very positive and i must say they were very true. We arranged with the hotel by email to be picked up by a Taxi from airport and was told the driver would be waiting for us with our name on a card and he was and very pleasant and helpful. We arrived at the hotel to be welcomed by a very kind and helpful member of staff called Andreia . I had also emailed the hotel to ask by request for a quiet room and top floor we were delighted to be upgraded to an apartment .Everything about this hotel from the staff the food the hotel entertainment staff cleanliness was outstanding and i would highly recommend this hotel to anyone thank you very much for making our holiday a very special one and we will definitely be returning .More
Linda J, 186466
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