It’s hard to fault the Iberostar Varadero. First off, it’s set in tropical gardens right on Varadero Beach – there’s a little wooden walkway to get you to the white sand. Secondly, there’s a trio of pools, including a massive lagoon number with a thatched swim-up bar, and a quiet one sheltered by greenery. Last but not least, there's the dining scene to think about. You get great views from the buffet restaurant – it looks out over a big pond and fountain – and you can tuck in to everything from Mediterranean to Japanese food in the three à la cartes.
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All Inclusive - Here's what you get
24-hour All Inclusive. Buffet meals. 1 visit to each of the à la carte speciality restaurants per week. Snacks.
Local alcoholic and non-alcoholic drinks including beer, wine with meals, spirits, cocktails and soft drinks, selected international brands.
Sports and Activities
All are included except where indicated.
Facilities► View all
The spa has everything you could possibly want. Facilities include 2 saunas, 2 Jacuzzis™, massages, aromatherapy and reflexology. You'll also find the beauty and hair salon offering facials, manicures, pedicures and hair styling.
Hotel-run kids' club
Available for ages 4-12. With lots of games and activities, there's plenty to keep them occupied.
Rooms ► View all
Double room sleeps up to 4, with 2 doubles or 1 king-size bed. This room comes with a coffee-maker, minibar restocked daily, iron and board. Room service is available 11.00-23.00 at a charge.
Junior suite sleeps up to 3 adults or 2 adults and 2 children, with more space and a sitting area. This room comes with a coffee-maker, minibar restocked daily, iron and board. Room service is available 11.00-23.00 at a charge.
TripAdvisor Reviews Show more reviews »
Cuba Vacation - April
Second time in Cuba, and amazing as usual. Beaches and the people are great. Had a really nice time at Iberostar. The hotel is good with great staff. The pool is amazing and plenty of activities/entertainment available every day. Would definitely go back again.More
kungfuchris6, Sudbury, Canada
Everything you need for a great holiday.
Stayed here for 7 nights after a week long tour of Cuba and was the last of 5 hotels we stayed in on this trip. Previous night was spent at the Laguna Azul which we hated so we were delighted when we arrived at the Iberostar. The hotel is well designed with the rooms in 3 storey blocks away from the restaurants, bars, theatre etc. We had a lovely quiet room on the top floor of block 15 with a view over the well maintained gardens. It had a huge comfortable bed and was spotlessly clean. A minor problem with the air conditioning was sorted out straight away even though we reported the problem at 11:45pm! The pool area is large with plenty of sunbeds so no need to rush to reserve a spot, pool was very clean and in addition to the bar there is waiter service. The animation team worked hard and there are plenty of activities if you want to take part but it was never intrusive if you wanted to chill out. The endless sandy beach has some erosion but again there were more than enough sun beds and you had plenty of space around you. Most of the time the sea was like a mill pond and the pelicans flew down each end of the day to feed on the little fish in the shallows, just beautiful.. We really enjoyed the food and ate mostly in the main buffet and the pool restaurant (at lunch). There was plenty of choice,if slightly repetitive and some very good meats and fish. (Cuba doesn't really do vegetables other than salad so we did miss that) We ate in the Japanese al a carte - not at all Japanese but the chef cooks in front of you, effectively stir fried rice, meat and prawns with soy sauce!. We also ate in the Mediterranean restaurant and had fantastic lobster and perfectly cooked steak. All the staff we met were really friendly and helpful, service everywhere was great, drinks were constantly topped up at meal times and the gardeners made hummingbirds from plants and gave them to you as you walked through the grounds. The shows in the evening were OK if slightly panto quality and not at all Cuban. You did get to enjoy a different live band each lunchtime at the pool restaurant usually playing more authentic music. Overall we had a thoroughly enjoyable stay and would definitely recommend this hotel.More
Jan 24-31, 2014 Another Perfect Vacation at Iberostar Varadero
This was our second time at Iberostar, we also travelled with two friends who had never been and my partners's mother-in-law who also had never been. Weather was perfect. This resort is absolutely fantastic; there are a few minor details that could really make it stand out. More on that later. After two visits to this resort I find it difficult to read reviews that rate this hotel really bad. If you want a bad resort stay at the Meila Cayo Guillermo, Guillermo, Cuba. Stayed there in April 4-11, 2014 instead of going to Varadero big mistake. Back to Iberostar: We stayed in block 20 ground floor. Other couple were in block 17. Staff: What truly makes this resort a five star is the staff. One of the best compliments I have, how well the staff speak english. This is truly unique and it is a pleasure to be able to speak with the staff and have them understand the conversation and vice versa. All of the staff at this resort are exceptional. Every staff goes above and beyond to ensure you are having a truly great vacation. We had over 10 staff remember us from our January 2013 stay. I hope I do not forget anyone but here is the list: Armando, Barbara, Marcello, Samuel, Alain, Deysey, Pablo, Orelvis and Ella all bartenders. These people make the best drinks of any resort I have stayed at. They remember what you drink how you like it (extra ice or garnish, shaken or frozen). If you ask once it is remembered and they inform the others so you do not have to repeat to them. This may seem small however, it is fantastic service in my opinion. It did not matter where we went Armando, Barbara, Samuel and Marcello could find you with your drink. Alain is the master behind the bar and always adds a few dashes of bitters to a mojito giving it a finishing touch. Libby our night was exceptional always gave fresh towels and cleaned the bathroom again so when we arrived back that night the room was as fresh as when the day maid had finished. Buffet servers are the just as attentive to you and details of any fine dining restaurant I have been to in Canada. You don’t have to hound the staff for refills of wine, beer, soda or coffee. They will reserve a spot for you and you are always welcomed with a big smile and a warm greeting. The men who deliver your luggage are friendly efficient and extremely courteous and they will not allow you to lift any of your suitcases once they are accompanying you to your room. We met quite a few of the men responsible for maintaining the grounds. Steve and Oz from the activities and nightly shows were amazing we had lunch with them. I could write entirely on the Iberostar staff however, there are more areas to cover. I hope the management of this hotel recognize the gems they have working for them. Five plus stars for Iberostar staff Food: Buffet is still the best option; sadly even after reading review after review about the a la carte options they do not improve. During a diner in the buffet we spoke to the executive chef and informed her of the concerns with the a la carte options again, nothing changed. The Japanese, is not Japanese and this year the show that goes with the dinner was lacking from the year before. Food is no better than food court Chinese. Did not try the Mediterranean as it was a disaster last year and we heard from others it was not any better this year. The restaurant by the pool which during the day is a smaller buffet was not good at all. Food was worse then the year before. As for the buffet there is always ample vegetables to make salads, fruits, cheeses, breads, meats to suite any palate. There was a craving station that had two different types of proteins each night were attended. There was a pasta station which fresh cheese. The only complaint no garlic, the pasta had no taste. There was always a great selection of fish. One area of concern that is over looked is the lack of lobster and crab. This is a five star resort and it should have these two choices. Sadly, no change from the year prior in that regard. Breakfast is the usual however, unlike most resorts there are two omelette stations. There is ample juices and smoothies. My only recommendation for the buffet is spice. I know they are cooking for the masses but there needs to be spice or at the very least a small area of selections that have seasoning. Desserts need a bit of attention too. The resort staff serving in the buffet are exceptional. Entertainment: The Animation staff very friendly and creative. Nightly shows are the best I have seen at any resort. The concepts are creative and capture your interest. The circus show was incredible and not the cheesy affair we assumed it was going to be. The activities staff during the day engage you and want to get to know you. The games are fun and the nightly presentation of awards is a very unique touch. Another very unique feature of the nightly shows is how they involve the audience. This extends not only from the performers but the bartenders serving you. You never have to wait for a drink even when the theatre is packed as it was each of the nights we attended(every night of our stay). The shows were different from the year prior. Pool: The pool is very clean. There is no sand in the bottom or trash. The water is quite cold a heater would make for a true five start experience. The drinks at the pool bar and swim up bar are quite good. Not the usual slop that is served at other pool and swim up bars. They also do not use those flimsy little plastic cups that normally litter the entire grounds at other resorts. I cannot say how nice it is to have a drink in the pool area. This added touch is very nice. I mention it to many people who are comparing resorts. Beach: There are ample spots on the beach you do not have to set an alarm at 530 on your vacation to reserve a spot. The beach is well maintain there was never any garbage lying around. There is service on the beach and not just once every three hours. The service at the on the beach is as good as anywhere else at this resort.Once you arrive a man will get your lounge chairs brush off the sand and tuck in your towel, even if you don’t tip him. Another nice feature is there are ashtrays for smokers on this beach you don’t have to worry about stepping on someones discarded cigarette. Water is crystal clear. Enjoy the paddle boats, kayaks and sailing. The life guards are friendly. At other resorts they are nice only if you want to buy something from them. Food at the beach is of a better quality than some resorts serve as a main buffet offering. Drinks are better than some resorts I have stayed at from their lobby bar area. This is the only place you will have a drink served in those little plastic cups I hate. One thing I notice at this resort is the quality of people that stay at this resort. Even though the beach uses the little plastic cups guests that stay here actually use the garbage cans which keeps the beach area clean. The grounds have ample garbage cans and ashtrays if you want to stroll around by the beach. There are ample foot washing stations. Again, the quality of guests staying at this resort use the foot washing stations at this resort instead of just tracking it into the pool water. Common occurrence at other resorts. Room: We had a Junior Suite for the second time. First year 17 block this year 20 block ground floor. We travelled with a couple that did not have a Junior Suite and to be frank I was sadden to learn that the money spent for a Junior Suite was not worth it. Our room was a bit longer that theirs. Our mini bar was not any better which it should be at a five star with an additional fee to upgrade your room. The beds are very comfortable. The room is clean. For a five start there should be more selection for TV. Granted I am not there to watch TV but during the morning when showering and in the evening getting ready for the night it would be nice. The mini bar is not of a five star standard. Shower had a leak in it which was looked after right away however, it still leaked even after being fixed. Worked around this just had to ensure the door was positioned in a certain manner. After seeing a non Junior suite I will not spend the additional money on a suite again. Unless there is something missing from a suite that we have missed on two different years in two different buildings. Block 20 is very close to the beach and the main buffet area. The spa and gym were just outside our building which also has the quiet pool area and lounges. The room looks dated. The bed linens are old looking and should be of a higher quality for a five star especially when upgrading to a Junior Suite. Furniture is dated. Reception: Iris assisted checking us in, She remembered us from the year before and was every bit as charming as she was the year prior. Special mention to Suset working the desk as well. Check in was quick and simple. This year we were not the only ones to check in there was half a bus checking in. Reception staff are efficient quick and speak english. Anytime you walk past the desk you are greeted. They ask you how your stay is and if you need anything at all. Bars: Drinks are fresh, well made and not watered down you also may have premium selections. Your order comes with a staff member who is always smiling does not matter if it is the start or end of their day. Ordering drinks from staff that speak english is also a nice touch. You are never left sitting waiting for another drink or coffee or cappuccino. They take away the glass that you have finished they are not left to accumulate as they do in other resorts. There is always ample staff to serve the number of guests in the main bar. They also serve you in the disco and the theatre. Ashtrays were emptied regularly (two smokers in the group) and the tables were constantly wiped while you are sitting and enjoying the show or just relaxing. Never had to wait for anything. The bartenders are remarkable and I hoped I mentioned all of them correctly at the top of this review. Five star service from all of them. Grounds: Clean and litter free. Ample palm trees and flowers. There was always ground staff caring for the trees, flowers etc. The week we stayed the pond area by the main buffet was emptied and clean. There are six turtles in that pound and fish. The pond was painted. Another nice feature of this resort is there are garbage cans and ashtrays everywhere. It keeps people from throwing butts and garbage all over the place. The main lobby area is always spotless and just as the year prior there are staff cleaning at all hours of the day and night. Bathrooms are spotless and well maintained in the loddy and by the buffet and disco and pool.The resort looks beautiful. Management: We observed a man who we assumed to be the hotel manager. He walked past our table at the nightly shows every night and never once smiled or even spoke to us. We also walked past this man in the hallways of the resort by the restaurants and again no smile no nothing. We would say hello or smile ,he would actually turn his head to avoid looking at us. It is a great thing that his staff do not follow his example or the service would be really bad. Unlike him, his staff were friendly. Summary: We had an exceptional time at this resort. Other than the few areas noted great experience. It is nice having Varadero so close. I personally enjoy going into Varadero and having a drink or lunch with the cuban people. The negatives I have for this resort are fixes that can only come from the hotel manager or owners. The three restaurants need attention. There needs to be attention to the rooms. Mini bar is not five star. Buffet food needs seasoning. To hotel management nothing needs to change with your staff. Lobster and Crab should also be offered. I would recommend this resort to anyone. I will repeat something I mentioned earlier, the quality of people that stay at this resort are just as great as the resort. They respect the grounds and the beach area and pick up after themselves and no not leave their trash to blow around. It was another week of paradise.More
James6767, Kitchener, Canada
Fantastic Beach and Service... Food not so much! Beware of Sun Wing!
My family travelled to Iberostar Varadero the week of April 11-18. Overall the trip was very good. We had two rooms in section 18, it was close to everything and nice and quiet at night. Check in was quick, we were told our rooms where not ready but directed to grab some lunch and where told where we could change. We left our luggage with the fantastic Tomas who came and found us in the dining room to tell us one of our rooms was ready (hours earlier than expected). He told us to come by after lunch, he had golf carts ready to transport us and our luggage to our room. It was an impressive start to the trip, having them track us down to let us know our room was ready was a great touch! Rooms are clean and bathrooms are big, the beds and pillows are comfortable The Beach is fantastic, yes it is narrow compared to other resorts, but there is plenty of chairs and the swimming is amazing. We had only 2 calm Green Flag days on the beach so the boats were only available then, but the yellow flag beach days were great too. The waves were awesome to play in! The service on the beach is great, we never had a problem getting drinks served. They even came around in the afternoon with trays of drinks and a bottle of rum so you could have one with or without rum. The beach grill was good, it was nice having burgers so close to the beach. There was a few activities at the beach but for the most part it was quiet. The food was not great, breakfast was good with omelettes and smoothies but lunch and dinner was always hit or miss. The Japanese restaurant was okay if you like Soya Sauce, it was rice and meat covered in soya sauce. The cooking show was good, but if you have been to good Teppanyaki restaurant it does not compare. The snack bar in the Palpas restaurant does good rotisserie chicken at lunch and that is where the best lunch could be found. Overall, the meat is overcooked and under seasoned. Pasta was not very good. Bread and cheese selections were very good. Drinks are really good at this resort. Fresh pineapple blended for the Pina Coloda's, fresh Mint and Lime in every mojito. Even Clamato juice for Ceasars. The wine was decent and there was a list of wines you could buy in the a la Cartes that were very affordable. After dinner each evening we would head to the mini disco in the theatre. Our waiter was awesome, he served us Cappuccinos and Bailey's each evening. The kids club and the Mini Disco's were awesome and this resort knows how to treat kids. They even included them in the evening shows. The entertainment was really good, the shows, service in the theatre was really good. I found the staff really great, they are warm and friendly and the service was outstanding. The pools were nice but had various open times, some mornings they were still cleaning the pool at 10am and they had the red flags (closed) out. The main pool gets really warm in the afternoon seeing as it is so shallow. If you want a swim in the late afternoon stick to the Sports pool or the deep part of the main pool. The shallow half of the pool with the swim up bar gets very warm and the water seems cloudy. The Spa Pool (adults only) is also a great choice. The pools close at 7PM and it is a shame there is no where you can have a evening swim as it is so humid at night. The overall service of the resort is fantastic, if they can find a way to fix the food this would be an excellent resort. I did tip frequently because the service was really good, I didn't feel I had to tip. Some tips... the ketchup does not taste like any North American ketchup, butter is unsalted, bring yourself a pool noodle or floatey for the ocean, it is really fun to ride the waves! Keep your room keys away from electronics, I demagnetized mine a lot. Mobile service is spotty and unreliable. Yes Telus (and other Canadian Providers) have Cuba plans, but you will not receive any email on your iPhone or Blackberry, text messages work then stop working, text messages sent out are not received in the order they were sent. It is easier to receive calls then make them. If you have to stay in touch with the office, let them know it will not be easy! If you are traveling from Toronto on Sunwings, some information for you: We traveled from Toronto on the 6:10am Sunwing flight to Varadero. A few things to note, the Toronto Airport curfew does not allow planes to take off before 6:30am, so they will board the plane and wait for 20 mins on the runway. The flight is just over 3 hours but when you get to the airport, Sunwing vacations is really unorganized. They will direct you to a bus number but have no clue where the bus is parked. The bus will wait for a lot of people, it took us almost 3 hours to get to the hotel from the time we landed (same as flight time). We had to wait an hour on the bus before it left, then the real fun begins, you will need to stop at approximately 8 other hotels to drop people off before getting to Iberostar Varadero. During the marathon trip to the resort, a guide talks non stop it is awful!! Our bus to take us to the airport on the way home was late, it took us over 2 hours to check in, pay our departure tax and get through security, we were one of the last to board the plane. We walked through security screening right onto the plan. There were only 2 people checking the flight in and they were really slow. The Varadero Airport is awful and prepare to wait. There is a VIP service that allows you to bypass the lines, it is $30 CUC a person, I would pay that next time. Sunwing also charges $10 per KG over so make sure you weigh your luggage or pay a huge fee.More
Sharonbee3, Toronto, Canada
The best in Cuba!
A great hotel where you have good meals, activities, very good shows every night, very clean rooms and persons who worked there are always smiley and kind. We won't forget Madeline at the buffet with her smile and her very good service. One important thing: a patio on the beach reserved for the people with reduced mobility (near the Grill de Playa "Arena Fria" and the bar on playa). We will go back but at this hotel and only this one. Maybe we will take the duo "Havana/Varadero".More
Potvin_D, Coaticook, Canada
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