This beachfront place pulls out all the stops when it comes to facilities – it’s got 4 pools, 4 restaurants and a hefty list of activities.
Thanks to a jungle surrounding, the Iberostar Varadero has a private, secluded feel. It’s parked next to the beach, too, so you’ve got powdery white sands on the doorstep.
Pools, bars and restaurants are scattered around the palm-dotted complex. Varadero’s not far if you fancy exploring – a taxi can zip you there in 20 minutes.
TripAdvisor Traveller Rating
Based On 6103 reviews
- Official Rating
Luxury holidays all over the world
- Stylish 4 and 5-star hotels
- Highly rated by you
- 20kg luggage allowance on Thomson Airways
- Family-friendly properties
- Adults-only hotels
All Inclusive - Here's what you get
24-hour All Inclusive. Buffet meals. 1 visit to each of the à la carte speciality restaurants per week. Snacks.
Local alcoholic and non-alcoholic drinks including beer, wine with meals, spirits, cocktails and soft drinks, selected international brands.
Sports and Activities
All are included except where indicated.
Facilities► View all
Known as the relaxation pool this one is part of the spa. A lovely tranquil oasis for adults only. With shades and sunbeds.
The spa has everything you could possibly want. Facilities include two saunas, two Jacuzzis™, massages, aromatherapy and reflexology. You'll also find the beauty and hair salon offering facials, manicures, pedicures and hair styling.
Japanese à la carte restaurant
Reservations are required for Manzoku. Gentlemen please wear long trousers.
Rooms ► View all
family room with balcony or terrace
These family rooms have a bright and light feel. There’s a king-size bed or 2 queen-size beds. You’ll have a balcony or terrace for that extra bit of space outside. There’s a minibar. Plus air-conditioning is available from May to October. Just so you know, the minimum occupancy for this room is 2 adults and 1 child.
double room with balcony or terrace
You’ll find a balcony or terrace outside of these double rooms. There’s a king-size bed or 2 double beds. You’ll have a minibar. Plus air-conditioning is available from May to October.
TripAdvisor Traveller Reviews Show more reviews »
smokers everywhere and stones/rocks on beach - ouch!!! tip issue
No fault of the resort, but there were smokers everywhere!!! I traveled with my better half, her son (8 years old) and our daughter (1.5 years old). Even on our catamaran excursion, there were a lot of smokers that we just couldn't get away from - very disgusting esp for 2017! It made us feel nautious whenever we encountered it - quite often. So much for the nice fresh and energizing Caribbean Island air. For some reason, the beach in front of the resort had many rocks and stones that seemed to always wash up ashore. This made it very uncomfortable to walk carefree on the beach or in the ocean without stubbing your toes and experiencing pain. Several hundred metres in either direction and it seemed much smoother/better. Food... for some reason, it ALWAYS seemed like the food at the buffet was luke warm at best - soup, pasta, etc... however, there was a microwave to heat up your food which i used on more than one occasion. I have always loved the Japanese a la carte and we had excellent entertainment, but the food didn't have much flavour/taste. Tips!!!! oh boy!!! It used to be that if you traveled to Cuba, it was a nice gesture to bring things that they could use i.e. clothes, toothpaste/brushes, school stuff etc... NOW, pretty much all the staff have the latest smart phones and they are not merely texting... they are using facetime consuming expensive data (Cuba). Employees on the resort do VERY VERY WELL TIP wise!!!!! It has gotten to the point that for every single request that you may have, they kind of expect a tip for it! Very SAD!!!!!!!!!!! Our last day there, I called for the bellman to pick up our bags. He did so, but was hovering around me in a negative way since I had not yet tipped him. It was my intention to tip him once he finally loaded our 2 simple suitcases onto the bus to the airport. I went to the bar for a coffee and when walking back to the main entrance, he gave me this stone cold negative glare! I went up to him and offered him a tip for which he declined. He was VERY angry at me for not tipping him!!!!!!!! As mentioned previously, I wanted to tip him once the complete job was done - not for every single action which it sadly seems that they expect. On an excursion into Havana, even the tour guide told us that the bartenders make significantly more money than even the doctors. My other half felt this even more than I did. Internet... Internet was pretty much only available in the main lobby and the jr suites which we eventually upgraded to. There is a charge per hour and you must purchase the internet cards. I personally found that many websites (alternative news and car manufacturer websites) were restricted for some reason. One review on youtube kept on mentioning that this was a high end resort... I simply cannot agree... using real glass for glasses at a beach resort is not a very good idea considering many people are walking around bare foot. On more that one occasion, I spotted broken glass on the ground. Being an Iberostar resort, (an European company), they tend towards European standards... as such, they only have non compatible to North American 220V non slot outlets. If you are very lucky, they may have a converter for you at guest services. The outlets won't even accommodate our (North American standard) 2 parallel pronged plugs as other resorts do. Even the kleenex boxes and garbage cans in the bathroom are very very small!!! Also, bathroom lock did NOT work - seems pretty normal in CUBA for some reason - not just the hotel, but catamaran excursion bathrooms and Havana restaurant on excursion as well - broken or non existent locks, not a priority but the mention of tips are. The beds... If you move the slightest, your partner will know about it. So nice to get back home! I have stayed at the Paradissus right beside this resort and would much rather stay there. They have actual ocean front/view rooms available and a lot more action.. more pools, more food options and a much better beach. It's a more relaxed atmosphere. Most of the staff were very nice and friendly, and some were simply NOT - sorry... Entertainment was ok, but no Michael Jackson show as many resorts have. Ragdoll show was amazing!!! She was a real person!!! WOW!!!! We would not go back as there are far too many other options/alternatives available. Resort staff, please do not take us for granted and please do not expect a tip for every single thing that we may request - spoiled!!! We paid a lot of money for this trip and were left very unsatisfied - pretty much the same amount of money that we spent going to the Riu Palace in Aruba this past July! No comparison whatsoever!!! Hope this helps :) Would not recommendMore
Recent trip to varadero
This hotel is very dated ! But the food and staff are amazing except for the receptionist! alway passing you on to the guest relations even when they where not busy causing a long queue. The room Smelt very musty 1928 on arrival but that soon passed . The bar staff , And waiters, waitresses. Cleaners where fantastic . Yes please visit this hotel but not 5 star .had a relaxing break in January .the weather was bad but there's enough to keep you occupied . The shows at night were fab entertainment fab during day . We booked through Tomas cook never again . Everything was chargeable on the plane . went and came back with same luggage! charged extra in Cuba on way back ( cash no receipt ! ) Spoke to rep and they said they will charge you extra in Cuba . But please provide a reception then!More
Fantastic place to stay!
Me, my wife and my 7 year old son stayed at the Iberostar for a week in November 2016. It was spectacular. The grounds were beautiful and well groomed, the pool was awesome. My kid swam around while we enjoyed the swim up bar. The food was good, they definitely prepare food a bit different in Cuba bet there was never a a meal that we couldn't find something we liked. The staff were excellent. Super friendly and helpful all the time. We plan on coming back... I wouldn't stay anywhere else in Cuba. Iberostar are really top notch and we're staying at one in Mexico next year. More
Lovely holiday !
The resort is fantastic, the people are very nice at the hotel, locals anywhere in the country I would say are friendly. The night entertainment at the resort was a bit lame but during our stay at Iberostar, we could see and listen for a couple of nights very good quality of Cuban traditional music. Many thanks to Idelsis, our concierge who helped us a lot during our stay. The only thing I would suggest to the management: please keep your first aiders by the beach at all time, so they can help in case of an emergency. My wife was stung by a jelly fish, so it took us nearly 20 minutes to find out where is the first aid point and get assistance. Even the lifeguard didn't know where to point us to !?. At the end of the day we had to pay 113.80 CUC for the treatment (50 consultation , 25 injection, and 38.80 for the pills). Quite an unlucky day for us, as nobody else swimming in the water during and after that day came across with that little creature. After we complained to our concierge about the incident, 2 first aiders were patrolling the beach for the rest of the days we spent at Varadero. Now, I wait an answer about my claim from Thomson (AXA insurer). Another incident happened at the International Restaurant when one of the candles used to hit up a pan with pancakes dropped down from the food table and very quick extended for 3 metres length on the floor tiles. The waiters didn't have any extinguisher around but one of them fight for a few good minutes with a towel to put the fire down, as the substance used in that candles was lasting forever :) This is a very serious health and safety issue especially if the substance would have dropped on somebody. Extinguishers should be provided in all hot areas of food service/preparation I would say! Well nothing can be perfect in life but apart from these 2 events, we had a very good time in Cuba. Don't miss Havana for anything in the world. One of the most beautiful places in the country. We plan to come back in the near future, for sure.More
FANTASTIC RESORT !!
I stayed at the Iberostar Varadero for 10 days with my husband and two teenage sons in December and had the most amazing time ! Our transfer from Havana airport was with Havanatur who were fantastic and waited 3 hours for us to get through baggage colection ( this is not unusual at Havana airport!) and another hour to change money! Ophelia was the Havanatur rep at the resort and was extremely helpful. The grounds and facilities Iberostar Varadero are immaculate and constantly being tended and cleaned. Our rooms were lovely, and cleaned every day, our cleaner Marilyn was really nice and decorated our room beautifully for my husbands birthday. The reception staff were always smiling and eager to help. I don't know where to start with the food; I know there have been previous negative reviews but we just could not fault it !! They are having to cater for an incredible amount of different nationalities and tastes and we just couldn't fault it. The food was always fresh and varied, but the coffee needs to be improved !! But just ask for a double expresso and it's alot better !! The chefs and waitering staff were fabulous and helpful. The entertainment for both adults and children was great ! All the activities on the beach were free but it is worth going to Playa Coral for snorkeling. My son's loved the pool games in the afternoon and the water polo and volleyball and met some great people from all over the world especially when playing volleyball! The entertainment staff worked incredibly hard to ensure everyone had a great time..definitely do the salsa lessons with Lester and Janet ! The evening entertainment was great ,although I felt iberostar need to increase the entertainment budget as the staff were struggling with props and costumes at times ! The beach and pools are immaculate but the pool bar could do with a bit of modernising and redecorating as it's looking a bit tired. We absolutely loved our 10 days in this resort and we would definitely return. It is a beautiful place to stay but I would recommend travelling to other areas of Cuba too to get the whole Cuba experience !More
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally