This adults-only resort gets loads of repeat visitors, and not just for its beachfront setting. It lines up restaurants, bars and a nightclub.
Thanks to its spot on a sandy beach and a bumper list of eateries and bars, you’ll never need to leave. But, if you do fancy exploring, the bars, restaurants and shops of the Plaza America shopping centre are a five-minute drive away.
The hotel is set in palm-covered gardens, so expect views of your landscaped surroundings from the balcony. Rooms come with a lot of space – be it the big bathtub or the handy separate living area.
TripAdvisor Traveller Rating
Based On 3981 reviews
- Official Rating
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All Inclusive - Here's what you get
Buffet breakfast, lunch and dinner. A la carte dinner at Las Morlas, El Caribe, El Viejo y El Mar and Don Pasquale restaurant. Snacks served at Café Bistro Le Bonheur, the Crêperie Bon Appetit, Don Pasquale and the lobby bar.
Unlimited local drinks served at all bars.
Sports and Activities
All are included except where indicated.
Facilities ► View all
El Caribe restaurant
Serving traditional Caribbean cuisine. You'll need to reserve a table and gentlemen should wear a shirt and trousers.
This main pool has waterfalls, bridges and a swim-up bar.
Includes cabaret shows and live performances.
Rooms ► View all
club junior suite with balcony or terrace
These club junior suites come with a balcony or terrace for that bit of space outside. You’ll have a king-size bed. There’s access to the Diamond Club meaning you’ll have extras including personalised check-in and check-out, a premium drinks menu in the lobby bar, upgraded room service, luxury amenities in the room, minibar restocked daily, preferential reservations in the à la carte restaurants, a 20% discount on SPA treatments, access to an exclusive beach with dedicated bar and waiter service plus a Butler service menu on request. Just so you know, these rooms are only available to over 18s.
junior suite with balcony or terrace
These junior suites come with a king-size bed. There’s a balcony or terrace for that extra bit of space. Plus there’s a ceiling fan and air-conditioning. Just so you know, these rooms are only available to over 18s.
TripAdvisor Reviews Show more reviews »
Returned home in March 2017
My husband and I have travelled through the Caribbean twice a year and stay at 5 star resorts. We have stayed at Sandals and other properties but continue to thoroughly enjoy our trips to Royalton Hicacos! We completed our 13th trip to this resort, the last 5 as Royalton in past three years. The Cuban people are friendly and genuine. They work hard but want to see you enjoy your time at their resort. Over the years we have enjoyed seeing the same faces when we return year over year. That says a lot about the people and management at this resort. More on this later. The beach is one of the best in the world! Beautiful white sand, lots of palapas on the beach and nice sand to walk on â both in and out of the water! Simply gorgeous â love our walks on the beach after breakfast! The food is quite varied and lots to choose from. It is Cuba but we have had some lovely steaks, excellent mahi mahi and lobster and the Cubans know how to cook pork. If you go to Cuba, accept that you will not have lettuce and move on to other choices that are good. I especially enjoy their squash/sweet potato which is really tasty. We love the Diamond Club. Does it make a difference? We think so. There is a private area on the beach which has a private bar and a super guy called Leonie who is hard working and knows that we do not wish for a drink in the morning except for ice cold water. We are invited to a returning guest dinner which is lovely. We usually have our dinner reservations complete before we have been on the complex in less than an hour. Alex is outstanding to make things go smoothly for our visit. We especially like how the Italian is open for lunch where a shrimp pasta is delicious in addition to the lobster often served! The resort is well run by Paulina. She can be seen around the resort and truly believes managing by walking around. She runs a tight ship but rewards her staff for exceeding guests expectations. Paulina does listen and is present at most events. Entertainment is good, the premises are kept very clean, the washrooms very well maintained since they were refurbished, and the rooms are kept very clean. When we go to Royalton Hicacos, whether we travel with friends or on our own, we feel like we have come home. Yes, we went when it was a former Sandals but we can honestly say, that under Paulina's management and her team (Marian, Luis and many others), the resort has flourished! Special mentions must go to Julio and Dayris at the Seafood restaurant, JB and Oxany at the Beach Grille, Maria at the Italian, Yunetzi, Yolesky, Hermes and Barbara at the buffet, my trusty friends in the bellboys that give me tons of hugs when I arrive, Ernesto at the lobby bar, and of course, Jesus who seemed to everywhere this past week at the end of March. The only thing missing from this trip was Bubbles who keeps the birds away from the outside buffet tables! Excellent value and experience and see you in November!More
Wayne S, 183458
We could go on and on and on as in some of the other travelers reviews which we totally agree with (the positives, that is) there are simply no negatives and we cannot imagine for a second how any guest could write a general negative about this resort. Before we even arrived I e mailed the hotel two or three times to ask about a couple of specific room requests and their communication was excellent each time. It's simple, the hotel and grounds are fabulous, exceptionally clean and well presented on a daily basis. The hotel itself has a very authentic feel as opposed to a modern major chain hotel and this adds to its charm. The location is second to none, especially the beach, it is stunning and words would not do it justice. The food is excellent. There are five restaurants which we chose to book and use on seven different occasions during our two week stay. We liked the Seafood and Caribbean the best but they are all lovely. Then there is of course the main buffet restaurant and if there is nothing in there for you to choose and enjoy then you really need to think about what you are actually looking for!! The choice is huge and you can eat at your leisure both inside or out. Not that we were particularly interested in the entertainment when we booked this hotel but it needs to be said that this is exceptional too. The entertainment team never stop and everything they do is of a very professional and high standard, especially the daily evening shows. BUT, it is without doubt the entire team at the Hicacos that make this hotel special. Right from the cleaning team up throughout every area the staff are a pleasure and their only aim being that you as a guest are made to feel special. WELL DONE and THANK YOU to every single one of you as for us you made our stay very special, you should be very proud of what you each do on a daily basis. If you are reading this and you are planning on staying in Varadero then this would be the place to stay in our opinion. One final point is that we did not book the diamond club, in our opinion this is not required, it's pointless but that's just our opinion. The only negative is that our holiday had to end!!!!More
Great hotel on the beach
Hotel was very nice and had everything we needed or wanted. Great location on the beach and also nice pool areas. Some of the staff were not that friendly but our Butler Jorge was excellent. The 2 guys playing in the jazz bar every night were excellent and a real highlight. More
Very nice resort. Lovely grounds, pool and bar area. Very well maintained and the service was, for the most part, very good. The all inclusive buffet was very good with a reasonable variety of food of a high standard. The only criticism of the buffet was that everything was a bit bland or "safe", nothing spicy or adventurous at all. There were four "A la Carte" restaurant options available of which we tried three. The Fish restaurant was OK, but nothing special and the room had a bit of a "dining room" feel to it. The Caribbean restaurant was a lovely setting but the menu did not seem very Caribbean" and food was terrible. We both order the tenderloin steak and what appeared was possible the worst tenderloin we have ever come across, tough and stringy and not at all well cooked (Certainly not medium rare as we had ordered). So bad we walked out. The Tex Mex was a great location, on the beach, with a great view. The menu was limited and the standard of food perhaps best described as OK. To be honest, the aim of the resort seemed to be to get you into the A la Carte restaurants for free so that they could sell you an over-priced bottle of wine. Nothing wrong with that, as such, but they need to raise their game on the food frontMore
M and K C, 186334
First time here
My husband and I stayed here for a week and got back yesterday. I have to say we loved this resort!!! The one thing that stands out is the staff, they really do make the difference to your stay. Our butler who was assigned to us went over and above her duties from helping us with trips, organising our a la cartel reservations to even having a special treat of champagne and petals in a bath on our arrival back from a trip to Havana ( which she organised for us) everyday she came and found us to ask if everything was ok. From the moment we arrived to check in everything was fabulous. Being from the UK , we sometimes don't have such high levels of service but these guys really know how to make you feel special. We don't usually partake in too much entertainment when we go away, but I have to say the effort that is put into their entertainment is immense. The opera night was above 5 star , normally people are chatting amongst themselves when there's music on, but you could hear a pin drop while they were performing and I spoke to many people afterwards who were hugely impressed . Cuba day on Saturday is also an amazing event. So much team work and behind the scenes effort , once again an amazing effort by all involved. The buffet staff work so hard ( as do all of the staff) I can't praise them enough. A good choice of a la carte restaurants, the beach one is in an amazing location. An army of workers are out keeping the grounds immaculate all day long. I cannot say how much we loved it here and would highly recommend staying here. A special thank you to Matilde our butler who was amazing ! If you have read this review and have questions please feel free to ask! Go and visit, you won't be disappointed!!! More
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