This adults-only resort gets loads of repeat visitors, and not just for its beachfront setting. It lines up restaurants, bars and a nightclub.
Thanks to its spot on a sandy beach and a bumper list of eateries and bars, you’ll never need to leave. But, if you do fancy exploring, the bars, restaurants and shops of the Plaza America shopping centre are a five-minute drive away.
The hotel is set in palm-covered gardens, so expect views of your landscaped surroundings from the balcony. Rooms come with a lot of space – be it the big bathtub or the handy separate living area.
TripAdvisor Traveller Rating
Based On 4264 reviews
- Official Rating
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All Inclusive - Here's what you get
Buffet breakfast, lunch and dinner. A la carte dinner at Las Morlas, El Caribe, El Viejo y El Mar and Don Pasquale restaurant. Snacks served at Café Bistro Le Bonheur, the Crêperie Bon Appetit, Don Pasquale and the lobby bar.
Unlimited local drinks served at all bars.
Sports and Activities
All are included except where indicated.
Facilities ► View all
El Caribe restaurant
Serving traditional Caribbean cuisine. You'll need to reserve a table and gentlemen should wear a shirt and trousers.
This main pool has waterfalls, bridges and a swim-up bar.
Includes cabaret shows and live performances.
Rooms ► View all
Junior Suite with Balcony or Terrace
These junior suites come with a king-size bed. There’s a balcony or terrace for that extra bit of space. Plus there’s a ceiling fan and air-conditioning. Just so you know, these rooms are only available to over 18s.
Club Junior Suite with Balcony or Terrace
These club junior suites come with a balcony or terrace for that bit of space outside. You’ll have a king-size bed. There’s access to the Diamond Club meaning you’ll have extras including personalised check-in and check-out, a premium drinks menu in the lobby bar, upgraded room service, luxury amenities in the room, minibar restocked daily, preferential reservations in the à la carte restaurants, a 20% discount on SPA treatments, access to an exclusive beach with dedicated bar and waiter service plus a Butler service menu on request. Just so you know, these rooms are only available to over 18s.
TripAdvisor Reviews Show more reviews »
This hotel definitely met expectations and was a perfect honeymoon destination. The beach was white sand and crystal clear waters. The all inclusive package was huge including five restaurants, drinks, towels, mini bar in the room, water sports and activities. The rooms were huge and the bed so comfy. The room was well away from the bar area so nice and peaceful. The hotel staff went above and beyond to make our stay memorable. There is a bus that connects the hotel with the town so if you want to mooch around a town area it's a cheap bus ride away. My only complaint about the hotel is the ac is very poor in all indoor spaces including resturants and rooms, with the amount people are paying to stay in this hotel I would strongly recommend upgrading the ac system. Please go to this hotel it's well worth it More
No Air Conditioning in the whole hotel except in the rooms, I asked a Manager, Miguel Maestre.from the hotel as to why there was no Air Conditioning operational, he tried to explain to me that they had three units and two were broken, I asked when they were going to be repaired he shrugged his shoulders and laughed. There was no Air Conditioning for the two weeks we were there. The Tex Mex restaurant was the worst, we were sat there eating our meal allegedly A La Carte as you might guess it was very hot(sweating), when the people on the next table lit up cigarettes I complained to the waiter and was told they are allowed to smoke in this restaurant. The pool area we sat by was dirty.More
Gerry P, 186460
Comparison of standards for USA travelers
First, let me preface this review by stating I will compare this resort to other Cuba options because comparing strictly to USA and other worldwide destinations would be misleading and unfair. In short, this resort is by far the best option in Veradero. It is also the most expensive, but worth the extra money compared to the other options at this beach area. With that being said, please set expectations realistically before you come or you will be very disappointed! While this resort is classified as 5-stars in Cuba, I'm not sure it would even pass with a 3-star rating in the USA or other well developed world wide resort destinations. But again, this is Cuba! And in Cuba, one cannot expect the same standards because they simply do not exist in this country. But, the Royalton comes as close as possible for Cuba. Trust me, you won't find a better option on Varadero... during the course of our stay we walked the entire 5 mile beach stretch up-and-down and checked out the other resorts and hands down, Royalton has the best common areas and beach. So, if you're looking for comfort and adequate accommodations, this is the place. The beach is absolutely gorgeous and the water is turquoise blue and calm. The staff was extremely friendly, their service was really top-notch at times, but often lacked consistency. We also quickly learned that tipping the staff 5CUC ($5) dramatically increased their attentiveness, responsiveness and interest in helping dramatically. It was just a bit frustrating that if you didn't tip them, they would mostly just ignore you (and your empty beverage glass). Beach service was nonexistent. They did have the option to pay a lot more for their upgraded service but it wasn't available when we got there. Honestly, I don't think it could be worth the money. You are better off paying a lower room amount and just handing out 5CUC to key service staff like the "butler" (Who is little more than a Bellman), restaurant server, bartender, etc. Definitely come here after touring in Havana for some R&R, but know before coming to the resort itself has not been maintained anywhere near 5-star USA standard - not even close. The rooms were aged and air conditioning was mediocre at best. The hotel property was nicer compared to others in the area but again, just not what you would expect compare to resort standards in Hawaii or other Caribbean locations. Regarding the air conditioning, we met numerous people on the beach you had the same complaint, so it wasn't just our room. The rooms were very clean but just lacked modern luxuries and style. The hairdryer was the kind on the wall that looks like a 1970s vacuum hose! Bathroom was aging, really old shower fixtures, lots of imperfections and just not high caliber. We did have consistently hot water which is not always the case in Cuba. Of course the water pressure was quite low, but it did come out hot! The food here was plentiful with all of their restaurants and buffet options. It reminded me a lot of a carnival cruise or theme park. You don't go for the food, right? Again, we didn't have fabulous food anywhere in Cuba so why should we expect it here? The mixed liquor drinks were pretty good though! The beach more than compensates for the mediocre food and facilities. But, if you are staying here, absolutely get a reservation at the "Tex-Mex" oceanfront restaurant. The view is spectacular, especially if you are seated about 30 minutes before sunset. You must get a reservation because it books fast. Can't say the food was over the top or even close, and it really wasn't Tex-Mex, but nonetheless the view was spectacular and the food was better than the other resort restaurants. Speaking of restaurant reservations, similar to other all inclusive resort properties, they always tell you everything is booked and then if you show up at the restaurant without a reservation ticket, they don't let you sit, even when there are plenty of empty tables. It drives me crazy every time and I don't get it and Royalton did the same thing! We tipped our Butler and amazingly, they had open space for us. Go figure. Again, tips talk! So why four stars? I guess I could have given five. But I don't want to imply this is a 5-star resort. It is actually a former sandals resort that I don't believe corporate wanted to maintain so Royalton took it over recently. By the way, we were unable to confirm hotel reservations before leaving home, but we just showed up and they were able to accommodate us. I did check prices before arriving and what they offered were the same as online. Also, online they even said they were sold out, but they had plenty of occupancy. If you come, make sure you bring a very large drink container, preferably one that keeps drinks cold. They hand out little plastic cups that resemble Dixie Jell-O shot cups and while it is all inclusive drinks, they hardly hold more than one swallow. You might also consider bringing a raft because they don't sell them here and it is hot so you want to float around in the beautiful sea. Last, but not least... about Veradero. If you are in Havana and looking for some beautiful Caribbean ocean, you could drive 2.5 hours here ($150 taxi each way) or, you could spend several nights taking in the culture of Havana and then take a quick 30 minute flight directly from Havana to Grand Cayman. In hindsight, I wish we would have done that instead of coming all the way to Veradero. We really enjoyed the culture and beauty and history of Havana and were quite disappointed in general with Veradero. Yes, the beaches are gorgeous but it is a really long way from the city and you can find other gorgeous beaches in the Caribbean and shorter time of the day connecting flight and it takes to drive here from Havana. There is absolutely zero Cuban culture in Veradero! For the most part, it is full of European and Russian tourists who are seeking warm weather and beaches and they don't care about experiencing the Cuban culture. And, you probably already know this but American should credit cards do not work in this country. Don't even try it. Pointless. Bring cash and do not bring US dollars. Convert your US dollars at home to Euros and then bring Euros Exchange to Cuban Peso. Tax US dollars so even though you're a double exchanging, you are so far ahead. Bring plenty of cash. It is a super safe country and we never worried about theft. Enjoy! More
GOOD HOLIDAY but not 5 star I'm afraid !!!
Stayed for 2 weeks June/July. Check-in was good. Rooms......We weren't happy with our room because of the smell, view and stained fittings. The view was the underside of a bridge with stagnant, smelly water. We were moved without hassle to a nice, bright room, overlooking the gardens. The room was fine, but not 5 star. Restaurants.....We had a reasonable meal in the Caribe and Italian, but that's it I'm afraid. The best place for breakfast was the Bistro, if you could ignore the flies, but the staff were lovely. The buffet wasn't good, even though they make an effort. The food wasn't covered at the beginning of the holiday, but the management decided to at least try to keep the flies off the food during the second week with plastic covers. If you ate late in the evening the food wasn't fresh and you felt you were eating leftovers. The Mexican restaurant wasn't worth the visit, however Tanya made a lovely Cuban sandwich in the afternoon but still lots of flies which puts you off. Bars..... The Jazz Bar had excellent staff and the drinks were lovely. The cocktails and drinks are nicer than the lobby bar. Beach.....It's a lovely, clean beach with a clear blue sea. Pool.....Nice pool area, but a little too shallow for swimming and also heats up quickly. Excursions......We did three excursions. 1/ Havana Premium - good but very tiring. 2/ The Sugar, rum and cigar tour - which we enjoyed after tasting twenty different rums in an hour. 3/ The catamaran to Coco Blanco beach with dolphins - we didn't enjoy this, it was overcrowded and the meal on the beach was in a wooden hut with hundreds of people and millions of flies. You really couldn't eat the food. The staff is probably the best asset of the hotel. We can compare the Royalton with 3 luxury hotels in Mexico and 1 in Jamaica but unfortunately it comes last. We did however still enjoy the holiday, just don't go expecting 5 star accommodation.More
For those that have read my reviews before you will know that for me a resort is judged primarily on its service and this place really surprised me. The beach and the facilities are really nice, the room was better than acceptable, (not quite the 4 Seasons but certainly good enough to be classed as luxurious) but the services was without fault. The staff could not do enough, our personal butler ran about for us in the heat all day to ensure all our needs were met and no matter where we went were met with a smile. Cuba is not a place where you go for culinary delights, the food is at best average but at this resort they tried their best to provide you with decent stuff. The fruit in particular was exceptional and when all else fails there is always the ice cream and chocolate crepes to fall back on. The only place in the entire resort where I received an unfriendly welcome was in the cigar store. I found this most amusing seeing as I was in Cuba, the one country where I feel cigar smokers are truly welcome. However on the whole i would highly recommend this resort. It was great fun and the staff are a credit to the management and themselves.More
steven n, 186338
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