Take 1 sandy beach, add 2 massive pools, mix with a host of restaurants – and this is the impressive end result.
A sandy beach that rolls on for miles makes a great bolt-on to this hotel. Meanwhile, a free shuttle bus can run you into the little town of Vila Baleira in five minutes.
There are 2 lagoon pools with Balinese beds and chill-out areas. And the buffet restaurant is backed up by a range of themed places, here and at the sister hotel, Pestana Colombos.
TripAdvisor Traveller Rating
Based On 2217 reviews
- Official Rating
- Lifts: 10 - only 3 floor buildings have lifts, 2 floor buildings do not.
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All Inclusive - Here's what you get
Full Board buffet meals. 3 theme restaurant visits per stay. Snacks and ice-cream 11.00-19.00.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits and soft drinks 11.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
Towels and sunbeds are provided at this large outdoor pool.
Hours of fun for your little ones including a mini-disco. It's hotel-run for kids aged 4 to 12 years.
This large bar is on the first floor and is also where you'll find live entertainment in the evening as well as live sport screenings. It features sea views which are particularly spectacular at sunset.
Rooms ► View all
twin room with balcony
You can expect to find air-conditioning, Wi-Fi*, a mini-fridge, and a flatscreen TV with a DVD player in the twin rooms. And they also feature a balcony. They'll sleep 3 with an extra bed.
suite with balcony
Suites have a double bedroom along with 2 child beds in the lounge. You'll also find air-conditioning, and a balcony.
TripAdvisor Traveller Reviews Show more reviews »
Four stars this time.
This was our 5th consecutive visit here. The hotel shuts down at the end of October, I visited on the final two weeks in October with my family. I normally give this resort five stars, this year it goes down to minus fours stars. The reasons are as follows: Queuing was a problem at the bars, We've never had to queue previous years which became very annoying, Continuous shortage of drinks on the final week. Each day various staff were leaving for home which led to even more queuing. Beach bar was shut down due to storms. After complaints from guests it suddenly reopened. The Columbus Hotel next door was completely shut down as usual. They could have at least left the indoor pool and the piano bar open which they have done in the past. But it wasn't all doom and gloom. The staff and animation team were as usual fantastic. Jose, Miguel, Luciano, Gustavo, Celso to name but a few! The themed restaurants were excellent with lovely food. Lovely hotel and fantastic beach. The management just NEED to get on top of things and respond to their guests wishes and inwardly digest at what is said on this Tripadvisor site. I doubt if we'll be returning at the end of October again but might consider Mid May or early October next year as we still love Pestana Porto Santo! Discussions are under way with my family.More
Beautiful Porto Santo Island
What can I say .......The Island is beautiful, natural and unspoilt, the beach is just gorgeous, especially from the Pestana hotels and up to the rugged end of the island. We stayed at Pestana Porto Santo in September for a week for our anniversary. We had a suite that looked out onto the back end of the pool. The suite was nice and had a good layout but we were confused as to why there was a kitchen there with no equipment to use it?? There were no kettle or coffee making facilities. No iron or ironing board. My 4 star rating is purely for the resort and not the food, we found the buffet food was average, but what really let it down is the "themed" restaurants, they were just awful, we did not have one good meal at any of the restaurants. We booked the Madeiran (dont even bother), The Koi and The Med and to be honest we were not impressed with any of them! It comes to something when the snack bars are better than the restaurants!! Lunch time at the pool bar is nice and great to get freshly cooked food and sandwiches, also the snack bar at Colombus was good with sandwiches, waffles crepes etc. The resort itself is lovely and whether you stay at the Porto Santo or the Colombus you can use both sides of the resort. Both have outdoor and indoor pools, there is a childrens pool and play area too. The cocktail bar on the Colombus side was nice, with good drinks and live music. There is also the large bar on the Port Santo side where the shows are nightly. We loved the island and the resort was nice BUT the food was average. Such a shame as this could be a wonderful resort!! Please sort the food out and put some basic facilities in the rooms!!More
The Three Amigos
What a fabulous little gem. We stayed at the Pestana Porto Santo in October. Unfortunately this was the last week in the season and so most of my criticisms are related to that. As they were preparing to close for the winter they started to run out of certain drinks and i felt the food was also very hit and miss. Some of the staff had already left and so they never had enough bar staff available and queueing was the norm. I think if we came any other time things would have been fine because the hotel itself was lovely the rooms large and clean although i did have one complaint, they are very dark and the lighting was useless for getting ready in but the Island is a real hidden gem. We did the half day island tour which we booked with the hotel. Its much cheaper than booking tough Thomsons and it is exactly the same trip.More
We stayed here in May 16 for one week. Food was very good and accommodation was good also. All the staff were pleasing. We will return as we loved the Island and people. We would stay again at this hotel;More
Has the potential to be a fantastic hotel.
Visited last week of the season, unfortunately weather wasnt great the first couple of days but after that was very nice, beach is fabulous, and the sea is lovely. Rooms were excellent, very big and roomy with a tv and dvd player in both the lounge and bedroom. Bed was the comfiest we have ever slept in on holiday!! Only complaint i would have was there wasnt much room between the door and the toilet in the bathroom. Animation team did their best to entertain but we found it rather repetitive. Bar staff, were in my opinion miserable. Restaurant staff were happier. Drinks were not that good, Rum tasted strange as did the coke, slush seemed to thaw out during the day, so sometimes was unavailable. They ran out of Baileys. I know they were ready to close down for the winter, but i still paid full price for the holiday and expected the same level of service and products. Food at the pool bar was very good with burgers hotdogs toasties etc cooked to order, Telma (chef) was fab, so funny and loveable. Restaurant food not so good, we've been in 4star hotels before and the food was far better than this, i didnt think there was much choice, and deserts were pretty much non existent, we could not believe our eyes one night when seafood sticks were on the menu....what is the hotel thinking putting seafood sticks on the menu of a 5star hotel....i don't want to spend Â£2000+ on a holiday and eat seafood sticks for my dinner!!! Also there wasnt much for children to eat in the restaurant. Like other reviews queuing was an issue, can only imagine what it must be like in high season... not good! This could easily be solved with serve yourself soft drinks, slush and beer. Even other hotels manage quite well to provide branded spirits on a serve yourself basis, and it was never abused. Has the sister hotel the columbus was closed for the season,(which we was not informed of) children could go in the spa of the pestana (only found this out when i read other reviews. the hotel or thomson reps did not inform us of this) it was very nice and clean but was cold and we found out they turned off the heating, which is not on, jacuzzi in cold water just does not work. Cannot comment on the beach bar as we didnt use it. nor were we able to use any of the themed restaurants as they were booked up. overall would love to return here as the island is absolutely lovely, and liked the hotel very much, just certain things which everyone has mentioned need addressing, and i really dont see why this cant be achieved, it would give better service therefore resulting in better reviews and happy holiday makers.More
jane m, 187053
Things To Do► View all
Chic little boutiques can be found on the cobbled Rua Joao Goncalves Zarco, just off the main square, while just out of town…View details »
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