Take 1 sandy beach, add 2 massive pools, mix with a host of restaurants – and this is the impressive end result.
A sandy beach that rolls on for miles makes a great bolt-on to this hotel. Meanwhile, a free shuttle bus can run you into the little town of Vila Baleira in five minutes.
There are 2 lagoon pools with Balinese beds and chill-out areas. And the buffet restaurant is backed up by a range of themed places, here and at the sister hotel, Pestana Colombos.
TripAdvisor Traveller Rating
Based On 1420 reviews
- Official Rating
- Lifts: 10 - only 3 floor buildings have lifts, 2 floor buildings do not.
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All Inclusive - Here's what you get
Full Board buffet meals. 3 theme restaurant visits per stay. Snacks and ice-cream 11.00-19.00.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits and soft drinks 11.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Hours of fun for your little ones including a mini-disco. It's hotel-run for kids aged 4 to 12 years.
An à la carte restaurant serving Japanese specialities. It's open five nights a week.
Mares buffet restaurant
Breakfast, lunch and dinner are all available here. Gluten and wheat free dishes are provided on request and vegetarian options are available.
Rooms ► View all
Double rooms sleep up to three. They have contemporary furnishings are light and airy and come with tiled flooring. You'll have a flatscreen satellite TV, DVD player and mini-fridge, along with internet and room service available 24 hours - between midnight and 7.30am it's at a charge. For some outside space, there's a furnished balcony or terrace.
2-bedroom apartment villa
Stylish two-bedroom apartment villas let in plenty of natural light with wall-to-wall. There's plenty of space with a comfortable sofa and dining area. They sleep up to six and come with flatscreen satellite TV, DVD player and mini-fridge. For some outside space, you'll have a furnished balcony or terrace.
TripAdvisor Traveller Reviews Show more reviews »
If you want a hotel where you feel like one of the family and get treated like royalty look no further. The staff are amazing and nothing was too much trouble for them. The meal in the med restaurant was first class and the room we had spotless. We got back at 3.00 am and have already booked for next year. Cant wait to see everyone again. Thanks to all the staff for making it a wonderful holiday. Roll on 2016.More
Average but expensive.
Went here in October 2014, the sea has strong pull back which takes the sand from under your feet and constantly clouds the water . He depth of the water increased rapidly after say 10 steps . the food was not the greatest, you need to be punctual or have your food played with . the more you visit the better you are treated via the gold wrist bands etc .The evening entertainment isn't great at all except for the local band . when the reps book the taxis for homebound people , they book the 1st ones for gold bandies which leaves the 1st timers standing there with the coach party's. The TV reception is useless take your own DVDS. The WiFi again is useless unless your a goldie (I think they get a different WiFi connection to connect too as I see one stream a 20 minute video call and I couldn't even load a web page. ) As a few others have said, weather is not great, we are going back to Mallorca : ) , clear water, lovely weather and lovely food.More
I know this review is a bit late (June 2014 - suite 414) but we had previously stayed at the same hotel in (June 2012 - room 420) we had requested the same room again, so very surprised to be upgraded to a suite and as this was our second visit I haven't been in a rush to review again (obviously) but for anyone wanting a quiet relaxing holiday I would recommend this hotel to anyone. All the staff from the Manager and his management team, the waiting and bar staff, housekeeping the even the Life Guards are all so friendly and a big asset to the hotel the only negative comment would be that the reception staff managed to misplace both our passports at check in we did get them back the following day but no explanation or apology for this. We tried all the various restaurants and again enjoyed the Italian but my favourite this time was the Mediterranean the food and service was excellent just a shame we only managed to dine there once due to the booking system - what a shambles. We will probably go back again in the future but this year we have decided to go to Madeira in June and due to the reception we received in Porto Santo we are going to try The Pestana Grand Ocean Resort Hotel and fingers crossed I hope to write a good review for this hotel as wellMore
Summer hols -perfect
Our first experience of an all inclusive holiday break. It was fantastic. The food was great with a large variety to choose from at dinner time with the general theme changing every night. Lunch time was more snacks really. We had the option to go to the main restaurant but the weather was so nice that we preferred to stay outside and eat a bit less. Breakfast was great too with an amazing selection of fresh fruit and pastries etc. we stayed in a double room which was faultless. The bed was so comfy and everything was so clean. The room got cleaned everyday as well as the towels and bedding being swapped. All the staff were really welcoming and happy to chat. The main bar in the evening time had a great atmosphere and there was a large range of cocktails available to order. There was no reason for us to leave the hotel complex but we did venture out for the day and rented a car from the hotel. There wasn't an awful lot to see but we did have some funk driving round and exploring a little. Overall the whole experience was very relaxing and enjoyable. The hotel is for couples and families and there is plenty for the kids to do too.More
Livi_Gregory, Shrewsbury, United Kingdom
Nice but not warm enough
Hotel is nice if you get a good room (we didn't). A lot of the rooms face the pool and so get a lot of people looking in. We however had a room in a larger building with a balcony looking out onto a public basketball court and main road. This was very disappointing due to road noise, kids playing, and in-lookers. The bed was very very big and room was finished beautifully. The highlight of the room for me was the window between the bathroom and the bedroom with the blinds on the bedroom side. With this feature I had a lot of fun winding up my girlfriend by opening the blinds and the curtains at the same time so people outside could see her on the toilet! It was also fun to threaten to do it while she was taking a shower. I don't think she enjoyed one minute in that bathroom all week due to the constant threat of my antics!!! The animation team tried their best but were very average and repetitive, and kept on singing the same song every 5 minutes with the kids. The drinks and food however were superb with snacks were served for most of the day. The traditional Madeiran restaurant was by far the best of the lot. Overall it was a great holiday, great to see the columnar jointing and other geological aspects. Only downside was the weather, not warm enough for me (24 degrees) and very windy! Tip is go to an island like Rhodes... Much better weather.More
Nev1989, London, United Kingdom
Things To Do► View all
Chic little boutiques can be found on the cobbled Rua Joao Goncalves Zarco, just off the main square, while just out of town…View details »
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