Take 1 sandy beach, add 2 massive pools, mix with a host of restaurants – and this is the impressive end result.
A sandy beach that rolls on for miles makes a great bolt-on to this hotel. Meanwhile, a free shuttle bus can run you into the little town of Vila Baleira in five minutes.
There are 2 lagoon pools with Balinese beds and chill-out areas. And the buffet restaurant is backed up by a range of themed places, here and at the sister hotel, Pestana Colombos.
TripAdvisor Traveller Rating
Based On 1592 reviews
- Official Rating
- Lifts: 10 - only 3 floor buildings have lifts, 2 floor buildings do not.
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. 3 theme restaurant visits per stay. Snacks and ice-cream 11.00-19.00.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits and soft drinks 11.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Hours of fun for your little ones including a mini-disco. It's hotel-run for kids aged 4 to 12 years.
An à la carte restaurant serving Japanese specialities. It's open five nights a week.
Mares buffet restaurant
Breakfast, lunch and dinner are all available here. Gluten and wheat free dishes are provided on request and vegetarian options are available.
Rooms ► View all
Double rooms sleep up to three. They have contemporary furnishings are light and airy and come with tiled flooring. You'll have a flatscreen satellite TV, DVD player and mini-fridge, along with internet and room service available 24 hours - between midnight and 7.30am it's at a charge. For some outside space, there's a furnished balcony or terrace.
2-bedroom apartment villa
Stylish two-bedroom apartment villas let in plenty of natural light with wall-to-wall. There's plenty of space with a comfortable sofa and dining area. They sleep up to six and come with flatscreen satellite TV, DVD player and mini-fridge. For some outside space, you'll have a furnished balcony or terrace.
TripAdvisor Traveller Reviews Show more reviews »
This place well worth a stay,wouldn't hesitate on recommending it to family and friends. Good food,nice staff all in all great place. Beaches are clean and not over crowded. Boat tours are a must to see dolphins and whales. Dived there too and met ginger the big grouper fish very tame. Can't wait to go back next yrMore
chalmers74, Newcastle upon Tyne, United Kingdom
Excellent family holiday. Only a couple of flaws
Really good holiday. Travelled with our 10 year old. He was never bored. Good hotel run kids club. We had a one bed apartment. Which was spotless, and cleaned everyday. As was the communal areas. They did ask you not to reserve sun beds. But everyone did, otherwise you were out of luck. The hotel was well organised and the staff were really nice. The thomson rep Mario was also helpful and nice. A couple of flaws however. This is 5* hotel the grounds and rooms lived up to this but the large queues at the bar in the evening were extremely long (sometimes as long as 20 minute wait) especially annoying as no air conditioning in the sunset bar. The food at best was 4*. There was always plenty of fresh fruit and salad and the soups were tasty. But there was a lack of variety in my opinion. It was always cooked and tasted well though. Annoyingly there were also lots of flies in the main restaurant. Overall a good family holiday. More
Nuala37, Poole, United Kingdom
needn't have worried
Just before we went there were a few negative reviews so we were a bit worried at what we may find.Well,if there were problems Thomson and the hotel had them sorted before we arrived.Our room was lovely,quite large and with a patio.The food in the Buffet restaurant was plentiful,with a vast choice and well prepared.The bar staff dispensed the drinks as quick as they could despite being rushed off their feet but it didn't help that some people were ordering cocktails so that took a little more time than a plain old g & t,maybe a separate cocktail bar perhaps? Sunbeds were a bit of a problem as there weren't enough but there was plenty of room on the beach.We had a great excursion on a tuksi, thanks Nidia , and saw the whole island.Went to Madeira for the day (had to fly as the ferry isn't like Dover-Calais) and found Funchal very nice and a future destination.Now for the "but", the resort allows 3 meals in the a-la-carte restaurants so there is a lot of queuing to book tables and when we went to the pizzeria we were told they had run out of pizza!!!!! really!!! they knew how many people had booked so should have allowed for that.That was the only niggle we had and the Madeiran restaurant was lovely. All in all we had a fantastic weekMore
Shortcomings are more than compensated by fabulously friendly sta
Stayed at the Pestana Porto Santo with family and friends. The resort is immaculately clean with beautiful, well tended gardens with entertaining little lizards darting around. We had suits 602 and 612. Pool side but away from all the noise. Key cards to fail every few days even though I was very conscience not to to put near my phone. Efficient air conditioning was a bonus. Meet and greet on the first morning, hosted by the effervescent Mario, was welcoming, informative and not the 'pushy' sales pitch we all dread. We did book the 4x4 jeep trip around the tiny Island. Highly recommend this informative trip - it was one of the highlights of our holiday. The staff here work extremely hard and are most wonderful and friendly people. Whatever shortcomings this resort has, they are more than compensated by the hotel staff. Yes, there is a bit of queuing to do. On the first morning, get to Customer services and book your theme restaurants. The Med is fabulous, and the others are a nice to do so that you are waited on rather than face the buffet again. Two weeks of all inclusive buffet gets a little boring and well planned alternatives gives you the break you need. Also consider going out of the resort: we went to Casa do Velho Drageiro restaurant. Reception will phone to make the booking. They pick you up and drop you back at the hotel at the end of your meal. It really is fabulous - especially the Cod. Helena, the owner is very friendly and creates a fabulous ambiance. It was so, good - we went a couple of times. 3 course meal for 6 incl two bottles of quality wine was around â¬200. My only gripe about the hotel, and the same of many others, are the sunbeds. All things considered, sun beds are not that expensive - why can't there be more loungers than guest? It would solve the need people have to get up at silly o"clock to reserve their spot. To say there are enough for every 'adult' is not sufficient. We are a party of six and want six loungers, even if the kids are in the pool for some of the time, they want a lounger when they get out. As a parent, I want my 5'2" child to have her own bed so I can have my own space - it is my holiday too! This problem is Europe wide, and not just Pestana. Towards the end of our stay, I asked Mario to book champagne for the trip home. Delighted to say - it was delivered and chilled to perfection. We loved this place and will definitely be coming back. More
Teresa B, London, United Kingdom
Great family resort
Maybe a little expensive but this is a great resort that has a bit of everything. Travelling as a family of eight (four adults) we originally were based in three rooms on arrival we were offered an upgrade to a pool villa. This was an amazing gesture, our own pool large four bedroom villa and a master suite with luxury bathroom. The beach is sandy with breaking waves there are several pools to choose from and all facilities are shared with the Columbus. The hotel is no more than twenty minutes bus transfer from airport. The bars and night time entertainment was of a good standard. Staff are fabulous and make every effort to make your stay as enjoyable as they can. If I had to pick holes the a la carte restraunts could be better especially with time slots for families. We used the spa facility (so good we used it twice look out for the daily offers) There are regular free shuttles to the town I would have no hesitation in returning.More
Patrick B, Hereford, United Kingdom
Things To Do► View all
Chic little boutiques can be found on the cobbled Rua Joao Goncalves Zarco, just off the main square, while just out of town…View details »
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