Take 1 sandy beach, add 2 massive pools, mix with a host of restaurants – and this is the impressive end result.
A sandy beach that rolls on for miles makes a great bolt-on to this hotel. Meanwhile, a free shuttle bus can run you into the little town of Vila Baleira in five minutes.
There are 2 lagoon pools with Balinese beds and chill-out areas. And the buffet restaurant is backed up by a range of themed places, here and at the sister hotel, Pestana Colombos.
TripAdvisor Traveller Rating
Based On 1503 reviews
- Official Rating
- Lifts: 10 - only 3 floor buildings have lifts, 2 floor buildings do not.
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All Inclusive - Here's what you get
Full Board buffet meals. 3 theme restaurant visits per stay. Snacks and ice-cream 11.00-19.00.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits and soft drinks 11.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Hours of fun for your little ones including a mini-disco. It's hotel-run for kids aged 4 to 12 years.
An à la carte restaurant serving Japanese specialities. It's open five nights a week.
Mares buffet restaurant
Breakfast, lunch and dinner are all available here. Gluten and wheat free dishes are provided on request and vegetarian options are available.
Rooms ► View all
Double rooms sleep up to three. They have contemporary furnishings are light and airy and come with tiled flooring. You'll have a flatscreen satellite TV, DVD player and mini-fridge, along with internet and room service available 24 hours - between midnight and 7.30am it's at a charge. For some outside space, there's a furnished balcony or terrace.
2-bedroom apartment villa
Stylish two-bedroom apartment villas let in plenty of natural light with wall-to-wall. There's plenty of space with a comfortable sofa and dining area. They sleep up to six and come with flatscreen satellite TV, DVD player and mini-fridge. For some outside space, you'll have a furnished balcony or terrace.
TripAdvisor Traveller Reviews Show more reviews »
Didn't want to come home.
From my holiday last year I didn't think anything could top it, but Porto Santo did. When we first landed, the airport was small. However, we were in and out in no time. When we were escorted onto the coach to go to the hotel, Mario the Thompsons rep introduced himself, he's very entertaining and extremely approachable. He informed us that 600 people would be checking into the hotel so we were dreading it. Again, we were 'tagged' (as Mario called it) and checked in in about 10 minutes if that, credit to the hard working staff. When we looked at our room, we found out we had been upgraded to a suite in block 15. This was ideal as yet again i'd managed to tag onto another holiday with my parents. The room meant we had two bedrooms with a living area so we all had our own space when we got sick of each other ;) we were amazed at the cleanliness of the room and the cleaners work tirelessly each day to ensure they stay that way; again credit to the hotel. The cleaners are also extremely friendly and talk every time they see you. The food is good, I always managed to find something to eat and even felt encouraged to try foods i usually wouldn't due to the appearance. The themed restuarants are fantastic and the food is delicious; in particular the japanese, madeiran, and med. The Dunas snack bar serves the best pool side food i have ever experienced on a holiday, serving a variety of fillings for your burgers, hot dogs, toasted sandwiches, baguettes, salad and hot snack food. Anna who works here is lovely and so so friendly, so be nice. There is occasionally a wait if you go at peak time but it's worth the wait as the food is so good. The bar staff are very friendly and love it if you make conversation, same for the staff in the restaurants and buffet, they espeically like it and find it entertaining when you try out your portugese (or lack of in our case). of an evening the bar staff show off their incredible talent and juggle with bottles, very entertaining. The beach is beautiful, the sand is so soft and I usually dislike beaches. You can take a long walk into the village along the beach and it's so worth it. The village is intimate and pleasant. Although we didn't experience eating out of the hotel, we heard some very good things about some of the restaurants there. At the time we were in Porto Santo (15th until 29th) there was a traditional festival on called sao jao, we went to this with some people we had met from the hotel and had a fantastic night, the atmosphere was amazing and the town looked so pretty all lit up and the cocktails were very cheap. Last but not least, and the part that made my holiday was the Animation team. On this holiday i have made some great friendships with these lot, and i'm so thankful for all the hard work they put in. They are genuinely the most talented people I have ever met, all circus and theatre/dance trained. Those who know me will know i'm no dancer, yet Gustavo promised me that by the end of my holiday he would have taught me. Along with help from Luciano, he stuck to his word and although im not about to be on the West End anytime soon, I definitely got a bit better. Miriam, Daniella (my partners) Mara, Rui, Tarik, Gustavo, Luciano, Sandro, Sissi, Paula, Gabriella, Paulo, Diogo(dingo), Caterina, Inesh, Maria, Fransisco, Johanna (sorry if i've missed anyone) but you are all incredible people and i'd like to thank you for making my holiday so special, i'll never forget you or this holiday. It's a shame that some people really do not appreciate how talented these people are. The shows are definitely worth watching, these people are fearless and not afraid to put themselves out of their comfort zones. I admire them all so much, and wish them the best of luck with everything they do. GO MAKE A CUP OF TEA! Overall, this is the best holiday experience I have ever had, and to top it off it was a perfect place to find out i'm graduating uni. Although i've not long been back, i'm already looking to go again this year. i 100% reccomend this hotel and if all the staff stay the same, I can see why this hotel has 5 stars.More
Hannah T, Birmingham, United Kingdom
We visited the island the first week in June. Weather was mixed, cloudy and windy but hot, perhaps due to the time of year. The hotel staff were efficient, friendly and helpful at all times. The room was very large with good quality bedding and an enormous bed. The food was varied and good most of the time. We could visit the other hotel next door The Columbus which was more for adults and the food was of a higher standard we thought. The hotel was just a few minutes walk from the beach. Entertainment was average, but there was something different every night. Very relaxing island, although the town which was a 30 minute walk away (or you could take the courtesy bus from the hotel) was not fully open as the season had not started. The all inclusive drinks were of a good standard, cocktails were very good. I would say that the resort was 4* and not 5*. Guests were mainly young families or couples of all ages. There was not a lot to do on the island so when the weather wasn't good for sunbathing we were a little bored. Mario was amazing a couldn't do enough the help.More
Eastway29, Manchester, United Kingdom
A holiday I won't remember!
We'd been recommended this hotel and Porto Santo as a relaxing and beautiful place and a 5 star resort. The holiday fell short on all fronts for us. There were clearly many happy holiday makers there during our stay so this hotel is ok for some- as with other reviews these tended to be older couples and families. For us, 5 star doesn't mean having to queue for absolutely everything and then being very disappointed when you find out what you queued for! The food even in the speciality restaurants (with the exception of the Med restaurant) was mediocre at best and at times awful. Whilst other reviews raved about the staff we found during our week that friendly helpful staff were in short supply- probably because the resort was filling up and they had queues of hungry and thirsty people to deal with. It was expected to be a lot busier in July- glad we won't be there for that! All the UK flights arrive and depart on a Monday and as a result it's madness at the hotel and the stampede seemed to last all week. Our biggest problem was the lack of things to do in the hotel and on the island generally. We were bored at times! It might have been the relaxing holiday promised without the forced queueing for drinks, food (snack bars, buffets etc), booking restaurants (nightmare), and the sheer volume of people all trying to secure sunbeds and space on the beach in front of the hotel. My recommendation to get the best from this hotel is ask for a quiet room, book your 3 speciality restaurant bookings in the med (you'll have to queue for ever at guest relations for this), walk up the beach from the hotel to a quieter spot, be prepared not to get a sunbed round any pool, get up early for breakfast to avoid queuing for that meal at least - accept it isn't 5 star and focus on the positives- there are plenty if you look. Thanks to Mario and his team from Thomsons for trying to make things better- we'll not be back but you clearly have your guests enjoyment at heart!More
A hidden gem
Just returned from a pleasant family holiday to Pestana Porto Santo. This beautiful island is truly a hidden gem and Hotel Pestana is a lovely Hotel on this tiny island. It is a large, clean and well kept hotel with good facilities for all. The pool is fantastic with a busy area and a quiet area for those after a bit of peace and quiet. A great beach and nice food complimented a nice stay. The staff were wonderful throughout. However a few staff members deserve a mention for their outstanding service to us as guests - bar staff Marcus and Tiago, and especially Diogo and Tarik Chand from the Animation Team who were extremely welcoming, very entertaining and hugely talented.More
ManjinderS360, London, United Kingdom
Mid May but weather very windy and cloudy but when it got hot [19C] it felt a lot hotter! Check in at hotel brilliant, welcome party as soon as we stepped off the coach, even a childrens entertainer.. Offered a drink, all inclusive band put on and went to check in, smiling and friendly staff waiting, cases taken to our room within minutes, straight into the restaurant for evening meal. Bottle of water brought to the table on sitting down and drinks ordered. Plenty of choice for the meal and considering they had nearly 500 people in that day could not have done better. Bedroom on first floor had a giant bed, lovely furniture and excellent bathroom. Good sized balcony, fridge, safe and plenty of storage space, what more do you want! Mario is an excellent rep and we booked the half day jeep safari which took us round the island with knowledgable guides. Hotel is on a perfect beach, just half hour walk into the main town. Yes, island is small,quiet and largely unspoilt, very few shops and main action is hotel based. Something on at nights, sometimes in the sister hotel. Entertainment team are enthusiastic and there are also two talented barmen who I will never ever forget!.Always something going on during the day as well. Theme restaurants are a nightmare to get into and we could only book the Maderian, just pick up your tickets from the rep meeting and run! We ate most nights in the sister hotel, same food but spacious and more relaxing. Food choices are good but somewhat repetitive but hot food was hot and all dishes were checked on a regular basis.Good for a big hotel. Lunch time option was the snack bar, which was used as feeding ground for local flies and sparrows as food is not covered. Would not get away with this in UK. So lunches were in the restaurant for us. Overall, an efficiently run hotel with friendly staff in a lovely location, managers who made themselves known, four star food and five star rooms. .More
umblel, Bedford, United Kingdom
Things To Do► View all
Chic little boutiques can be found on the cobbled Rua Joao Goncalves Zarco, just off the main square, while just out of town…View details »
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