Hotel Pestana Porto Santo

Take 1 sandy beach, add 2 massive pools, mix with a host of restaurants – and this is the impressive end result.

A sandy beach that rolls on for miles makes a great bolt-on to this hotel. Meanwhile, a free shuttle bus can run you into the little town of Vila Baleira – or over to the golf course – in 5 minutes.

There are 2 lagoon pools with Balinese beds and chill-out areas. And the buffet restaurant is backed up by a range of à la carte places, here and at the sister hotel, Pestana Colombos.

TripAdvisor rating

Based on 1310 reviews

  • Official Rating
  • 328Rooms
  • Lifts: 10 - only 3 floor buildings have lifts, 2 floor buildings do not.

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All Inclusive - Here's what you get

Food

Full Board buffet meals. 3 à la carte meals per day. Snacks and ice-cream 11.00-19.00.

Drink

Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits and soft drinks 11.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Hotel-run kids' club

Hours of fun for your little ones including a mini-disco. For kids aged 4 to 12.

Moroccan à la carte restaurant*

This restaurant is open 5 nights a week.

Mares buffet restaurant

For breakfast, lunch and dinner. Gluten and wheat free dishes are provided on request and vegetarian options are available.

Rooms ► View all

twin room with pool view

Twin room with pool view sleeps up to 3 with flatscreen satellite TV, DVD player and mini-fridge. Internet and room service available 24 hours, between midnight and 7.30am it's at a charge.

twin room for up to 4

Twin room sleeps up to 4 with flatscreen satellite TV, DVD player and mini-fridge. Internet and room service available 24 hours, between midnight and 7.30am it's at a charge.

TripAdvisor Reviews Show more reviews »

Relaxing holiday

We arrived to find what looked like chaos. Our flight was early and the Gatwick flight which landed earlier than ours, was late. After a long day;s traveling we both thought 'oh no'. Within seven or eight minutes we were checked in and directed to the restaurant for a late meal. Fantastic organisation. When we had finished we found our way tp or room to find that we had been upgraded to a suite (thank you very much). The room was beautiful. It had a lovely spacious lounge, a bathroom and a shower room. The bedroom was large which it had to be to accommodate the bed! It was huge. One problem was the small wardrobe. We could hardly fit our clothes in it. However the next day we found another wardrobe and a fridge in a compartment in the lounge. I am putting that lapse down to tiredness! Throughout our stay the room was cleaned really well and always looked at it s best (I have to add that this was after he maid had been! But come on - we were on holiday). It being dark when we got to the hotel we did not take in the beautiful gardens that abounded within the pool area. Again the level of cleanliness was excellent. I did not use the pools (I am disabled and cannot get in) but people who did said that they were very good. The sunbeds were being claimed in the usual way by some people but in general if you weren't to bothered where you went on the sun terraces there appeared to be adequate beds for the amount of guests there. I don't know if this situation changes in high season. The staff were superb. Everyone of them were polite and had time to say hello. I can say that they were among the best staff I have experienced. I as I said I am disabled and the number of times they offered help (and indeed did help) was slightly overwhelming. They were brilliant. The animation team were very good they had a programe of activities for all the days including the 'Flashdance' by the pool. All manner of people turned up and joined in including some staff that you would not expect (some maids and on one occasion the General Manager). The evening entertainment, in some instances was excellent and in other instances not so good. The acrobatics and the fire show are recommended. The hotel has four themed restaurants Japanese, Italian. Maderian and Mediterranean. We got a voucher for three visits per week (we were there for two weeks.) neither of us likes Japanese food so cannot comment on that restaurant. The Italian we went to twice. The first time the food was ok but the service was not very good. The second time the service was better but the food not very nice. The Mediterranean restaurant was excellent food and service really good. This one gets booked up very quickly and we could only get one visit there. The other three 'nights out' were to the Maderia Lovers restaurant. This was also excellent. In particular the steak kebabs are beautiful. I have purposely left the main restaurant until last. As already stated the staff are great. But the decor and that those floor tiles we did not like at all. I would like to say something nice about the food but I can't the food was awful. Breakfast was ok. Afternoon and evening meals were not something we looked forward to. The food was generally lukewarm and did not seem to taste of anything. I am not going to labour this point, I am not the only one complaining. Please if the management read this take steps to rectify this situation. It is the only reason you don't get five stars. It spoils what is an excellent people friendly hotel.More

GeorgeMerseyside, Merseyside

As good the second time as the 1st

Just returned from my second trip to this brilliant hotel I don't make a habit of going to the same place 2 years in a row but if like us you like a quiet spot with excellent accommodation spotlessly clean public areas good food and first class service this is the place for you. It has won the top Thomson platinum award several years in a row and it's not difficult to see why.More

Andrew C, Brentwood, United Kingdom

Anniversary Holiday

When we arrived at the Pestana, we were offered an up grade, and given a villa with a pool, This was at the other end of the resort, Great we thought, 2 bedroom for 2 couples, lounge kitchen Pool, We used the Pool three times after that it was too dirty to swim in, We reported it and a young man cleaned it, he also noticed the filter pump not working and said he would report it, We never used again, very disappointed, The villa was lovely, cleaned daily, there were no facilities to make a drink in the kitchen. Food was mediocker good and bad, and lots of flies around the uncovered food, The Waiters, Bar staff were friendly and very helpful, The entertainment team very good, and put on very professional shows, Not a lot to do, on the Island, once you had done the trips, beautiful beach, If you are people who enjoy the Beech and Pool and ideal place to go, Or if you want a week complete chill, but 2 weeks because of the lack of things to do, too long. Has a glorious pool. The Spa for treatments very expensive, minimum100e, but the spa pool is wonderful.More

sandylou1956, Spalding, United Kingdom

Amazing Time at an Amazing Hotel

We have just returned this morning from the Pestana Porto Santo. There was nothing we could fault this hotel on, From the arrival to the departure it was the prefect relaxing holiday. We were in room 1402 which was lovely, It was a pool view suite and had everything you could possibly need. When the all inclusive bar closes there are still tea/coffee machines left on and several water coolers dotted around. We had the very great pleasure of speaking with Guest relations pretty much daily as they are always on hand to have a chat and make sure you are ok. Its worth taking the jeep safari around the "little Island" you will be surprised the beautiful views and the guides are so knowledgeable and passionate about where they live. Back to the Hotel the restaurants are a real treat, we went to two of the themed restaurants "The Med" and "Madeira Lovers" both serving excellent food which on past experiences with different hotel groups came as a very pleasant surprise. If you don't fancy the themed the buffet restaurant offers a lovely choice every night. If you are travelling with Thomson/First Choice go along to the welcome meeting you will find out so much extra info on the hotel and resort. I cant rate this hotel highly enough and we will be returning next year. Thank you for a wonderful stay Pestana Porto Santo. Any question please askMore

lourogclay, Oxford, United Kingdom

Best all round

My wife and I have just come home from one of the best hotels we have ever visited.The staff are all so happy and friendly its infectious.The standards in all aspects are first rate from cleaning to the restaurants.If you want a week or two of fun in the sun this is the place.More

foubister,

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