ClubHotel Riu Marco Polo

Other hotels get pool envy when they see the size of this one – it’s got a huge sun terrace and a swim-up bar, too.

A sandy beach lines up alongside this hotel, so you’re just footsteps away from the sea. Speaking of water, there’s a massive pool. It features a huge sun terrace and in-pool loungers, plus there’s a swim-up bar for drinks.

The hotel comes with a buffet restaurant and a pair of speciality places – and activities like aqua aerobics and boules help you work up an appetite. Evenings are all about relaxing in front of shows and dance groups.

TripAdvisor rating

Based on 1569 reviews

  • Official Rating
  • 464Rooms

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All Inclusive - Here's what you get

Food

All meals. Snacks. Coffee and cakes.

Drink

Unlimited local alcoholic and non-alcoholic drinks until 01.00 in summer, or 24.00 in winter.

Sports and Activities

All are included except where indicated.

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Facilities► View all

Outdoor pool

With sunbeds, sun terrace, parasols and towels with a deposit.

RiuLand kids' club

Suitable for 4-7 and 8-12 years.

Buffet restaurant

Themed buffet at least twice a week. Highchairs are available. Please be aware that gentlemen are asked to wear long trousers at mealtimes.

Rooms ► View all

twin room with sea view

Twin room with sea view sleeps up to 2 adults and 1 child. This room comes with a mini-fridge and air-conditioning or heating at the hotel's discretion.

twin room

Twin room sleeps up to 2 adults and 1 child. This room comes with a mini-fridge and air-conditioning or heating at the hotel's discretion.

TripAdvisor Reviews Show more reviews »

Our 43rd wedding anniversary

Just returned this Sunday from the Marco Polo, we have given many hotels good reviews in the past and would not want to alter this but on this occasion we did have problems. First of all the bad reports. Our Flight with thompsons was unfortunately delayed by a couple of hours ensuring that we only arrived at this hotel at around 03.00 Hrs on a very hot night. Immediately given our keys and went to our room, I noticed a door in the room and opened it to find people fast asleep in bed, we went out to find the night porter who said don't worry we can shut the door ...so what do we do when these people want to go to the bathroom , this made him a bit perplexed and after thinking for a while motioned us to follow him to another part of the hotel where he found another room but not a sea view that we had paid for, also this room had no water and I had to traipse around the hotel to find some by this time it was nearly 4.30. We had asked him to ensure we were given another room next morning as by this time we were both very tired and a quite upset. Next morning we received a phone call to return to the reception where they said we would be given a suite, which I thought was some improvement, this suite turned out to be another room with a pull out bed made up which we didn't really need, if you look at the suites or family rooms for this hotel you will notice that the rooms are fully furnished with second TV But this room only had the pull out bed, no doubt used for when they were double booked and was a pool view not sea view we had paid for. The TV gave up three days before our holiday ended but after making several calls with promises that it would be repaired we gave up, on the day we were leaving I reminded them of this but was told you are on your holidays ...ok so why bother putting a TV set in the room and no doubt ensuring hotel costs are included to pay for them. The night before we were leaving we requested if we could hold the room as we had a very late flight back to Manchester, the normal rate for this would be 40 dinar, I gave the receptionist £20 sterling but when I asked for the change was told in a matter of fact way that this would be a tip. I could have argued with them as I would have sooner given the change to someone who deserved it, so instead decided to wait until we got home and write this report. Second good reports. The Bar staff, waiters and room cleaners were all excellent and worked quite hard especially in the temperatures that we had which was around 40 C but also very clammy. Evening meals were very similar to many other hotels, decent and got us through the week, although by the fifth day you do get a bit bored, but as mentioned no different than some other hotels . Breakfast was a little boring, I couldn't help thinking of Monty Pythons eggs spam, spam spam spam,, but on this occasion was eggs,eggs, and more eggs, I appreciate they don't have bacon but why not do what the Egyptians do and have small pans and do omelettes with grated cheese, peppers, or onions instead of fried eggs every morning. Pool is really nice but taken up each morning by many who take their towels at some ungodly hour to baggy their spot, yes I know I,m moaning but give us a break... So the beach was our thing all week, this beach could be excellent but appears to be given little consideration by management because the boardwalk is very short, it could be lengthened, the sand needs a good raking each morning like they do in many other resorts. An idea could be that they place a small bar on the sand to save people making the trip for drinks and also have an adjoining hut to hand out towels this would save the reception spending half the day handing out and taking in returned towels all the time. Surely this would help the reception staff and give them more time to find the right room for the holiday maker and maybe think twice about charging more than they should. On the whole a decent holiday marred by some of the above, would we return this this hotel, no but would still go to other RUi hotels.More

VoxLiverpool, liverpool

First time in Tunisia, pros and cons

HOTEL: Traveling as a couple to Tunisia mid September for the first time. We had been to previous Rui hotels and always had a good experience. This hotel was just as good. The staff are great, the service is really good. It's the noisiest pool I've ever been around but the animation team are very likeable and with games like total wipe out it's fun to watch. The maid service was daily and very good, we had a knock on our door on a Saturday morning at 8.10 from the maid, a bit too early. The rooms are a good size and come with free safe, TV, hairdryer and a fridge. The air con is not near cold enough, there is no way you can sleep with the door open. The food is typical buffet, quite bland and the pasta is overcooked and tasteless, but there you can always find something. We tried the Italian restaurant within the hotel .... it's not an Italian restaurant, it's a buffet. If you order a cocktail make sure you ask the staff to put alcohol in, I drank pina colados for 4 days without realising there wasn't any. Free wifi in reception. LOCATION: This is where the holiday fell apart. Yes it is on the beach, don't be fooled by the lovely blonde sandy beach in the brochure. It is filthy, there is dirty pampers, bottles, cans and other rubbish everywhere. On exit of the hotel on the beach side the marina is to the right. The shops are very run down with every second or third deserted. The actual area stinks, it might be the scabby horses from the horse and cart rides, not sure, but the place smells of pee and pooh. In the 30+ heat not nice. I'm not a fan of long reviews so here are some bullet points. ● 2 nearby clubs - Mambo - ok Jamaica - weird, dodgy ● females will get totally harassed shopping if on their own ● Rovers Return 'sports bar' not worth a visit, a restaurant, with no tonic! ● don't expect cars to stop at a zebra crossing, you could be there all day ● both myself and my partner and many others had Tunisian tummy, big style ● many restaurants on the marina don't serve alcohol ● brochure says hotel transfer time is an hour, it's only about 45 mins To sum up, the hotel is great. If you don't want to leave the hotel you will love this holiday. If like myself you like to get out and discover the local bars and restaurants don't go. Some parts round about look like a war zone. I was only there for a week, 2 weeks would be too much for me. I wouldn't go back.More

dafty_xXx, scotland

our holiday

just come back from riu marco polo in hammamette Tunisia for two weeks nice hotel but we thought it was a bit noisy round the pool the music was very loud you could even hear it on the beach which was to our surprise the widest beach we have seen in Tunisia as we have been quite a lot, unfortunately I was poorly in the first week and had to have the doctor, but enjoyed our holiday the best we could , we travelled on the 31st aug which was our anniversary ! the weather was in 40s when we got there , beach lovely sea was the best we seen nice hotel but would not go back again as I said was little to loud for us, ok for familys thoMore

susan h, yorkshire

Ignore all the negatives go and enjoy

Retuned yesterday from the Marco Polo and the only issue I had was the air con not very good but we managed.The staff really are lovely and are always busy...My main gripe is having to queue to select you evening meal time if they just got on with it instead of trying to flog you other stuff this whole process would be a lot quicker but once its done its done.So if any of you are worried about what to expect Dont its a lovely hotelMore

stephburney, notts

Average hotel

we stayed in this hotel for two weeks beginning of September. The hotel was very friendly, clean and tidy. The swimming pool is of a large size but the same depth all through, which is nice to swim in but not to do the aqua fit in if you are five foot and under. The beach is very nice but there are no facilities for drinks etc. We would highly recommend the quad biking if this appeals to you. The animation team work very hard through the day and mix with most guests. The animation team at night is a very different story. It is very poor six nights of the week but one night per week they bring an act in which was better, typical holiday entertainment. The food was very nice, there is a lot to chose from but I have to warn you, all three restaurants are so hot as they don't have the aircon on at all also there are a lot of flies. The Asian restaurant is ok but the Italian is the same as you get in the day, nothing special. All of the staff regardless of their position are very pleasant. There is a market at the hotel on a Saturday which was fine. As Tunisia has a closed currency the hotel tell you that you have to part with your money before you get to the airport, so we gave large tips on our last day, but this information was untrue as there are a few shops at the airport. As long as you dont have any their currency as you go through to duty free then that is ok.More

Ali0763, Lutterworth, United Kingdom

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