Other hotels get pool envy when they see the size of this one – it’s got a huge sun terrace and a swim-up bar, too.
A sandy beach lines up alongside this hotel, so you’re just footsteps away from the sea. Speaking of water, there’s a massive pool. It features a huge sun terrace and in-pool loungers, plus there’s a swim-up bar for drinks.
The hotel comes with a buffet restaurant and a pair of speciality places – and activities like aqua aerobics and boules help you work up an appetite. Evenings are all about relaxing in front of shows and dance groups.
Based on 1608 reviews
- Official Rating
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- 20kg luggage allowance
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All Inclusive - Here's what you get
All meals. Snacks. Coffee and cakes.
Unlimited local alcoholic and non-alcoholic drinks until 01.00 in summer, or 24.00 in winter.
Sports and Activities
All are included except where indicated.
Facilities► View all
With sunbeds, sun terrace, parasols and towels with a deposit.
RiuLand kids' club
Suitable for 4-7 and 8-12 years.
Themed buffet at least twice a week. Highchairs are available. Please be aware that gentlemen are asked to wear long trousers at mealtimes.
Rooms ► View all
twin room with sea view
Twin room with sea view sleeps up to 2 adults and 1 child. This room comes with a mini-fridge and air-conditioning or heating at the hotel's discretion.
Twin room sleeps up to 2 adults and 1 child. This room comes with a mini-fridge and air-conditioning or heating at the hotel's discretion.
TripAdvisor Reviews Show more reviews »
You cannot be serious about some of the negative reviews on this lovely hotel,only the brits could moan like they do,the food choice was creative,always hot and well cooked and flavoured. The hotel is well worthy of its 4 stars the rooms spacious and extreamly clean,we were lucky to have a sea view,the staff helpfull and very attentive,the pool large,but the only down side to this was the brits putting towels on loungers early morning to get the best spots and dissapearing,the beach is spacious with free loungers and just a few steps from the hotel. I would reccomend this hotel to family and friends,location,flying time,lovely weather,no time difference and most of all food and service.More
teenys, Exeter, United Kingdom
trip to Tunisia
The hotel and staff are excellent. The main attraction is the massive swimming pool, which is great. However, the main reason for my review was to counter what some eejit had said about it being a long walk to the beach! Unless they got lost and went via Timbuktu then they were taking the mickey! It's about 200 yards maximum to the beach. It is slightly inconvenient to walk from the beach back to the hotel for drinks/toilets, but it's still only a couple of hundred yards at most. No pleasing some people.! This is a nice place but the trips are usually a bit of a trek on the coach, but I'd recommend El Jem (a fine old Roman amphitheatre) and in the opposite direction the remains of Carthage city are worth the visit. But be prepared to walk more than 200 yards!More
Very disappointing don't go unless you have booked already
I completely agree with pacey6 previous review. I have travelled a lot and stayed in the riu in Cuba, Mexico and the riu palace Dominican last year where we got engaged, they were amazing and 5 stars so I was expecting the same. This hotel is a 2 star.The staff are lovely at reception etc.The rooms are clean and spacious and they have a ginger cat there we called George who we fed and that's it for the good things. Can't do anything about the weather so fare enough but when it's a rough day give us something to do.The animation team are awful the last 6 of our 10 days they did no water sports as they are lazy and couldn't be bothered, thank god for the lovely friends we met who we talked to all day.Shows at night are a joke. Drinks are all the same,cocktails are way too alcoholic and just taste of sugar so sweet.There are mo other options to the point we ordered champagne for our anniversary got charged 40 pounds and it was brut cava and a bad cava at that,I've had a better 5 pound bottle from the co op. The a la carte were two lovely looking restaurants like everything else shutting down.they will both be shut by the end of the month.The Italian is buffet and the same food as the main buffet and no waiter device and the Asian is also buffet etc and the 3 couple we knew that went were all I'll, in fact one couple had to go to hospital. I booked this holiday as I'm a goody and wanted options of restaurants what a mistake,no Walter service and I ate pizza everyday for lunch and dinner and a So tried eating out as much as poss but celine who talks 7 languages and owns 3 houses at 18 recommended 3 restaurants who ran our of steak, we got ignored at and paid for the worse meal I've ever had, so don't listen to her and agin the Market is a rip off, better to go by taxi and if you book the subset meal they will cancel it last minute due to the sea. We also had no luck with water sports however men who had nothing to do with the hotel still managed to get jet ski etc going all day. The spa is a joke they will say vet you'd price 45 for 5 treatments joke I would pay more then 10-15 or would go elsewhere Airport lounge is well worth not queueing ip as the new outbound tax has caused delays however be warned you can not go to duty free once your in there and we were let out 15 minutes before the plan needed to go and ended up being the last people on it embarrassing, I had to explain to staff it wasn't our fault,but it's nice and quite and relaxing in there. So all in all if you want a cheap holiday go to another hotel or Egypt, if your used to riu hotels you'll be well disappointed and if you've already booked good luck I think you will be really bored and I suggest the steak house at the medina and avoid everywhere else.The pool is huge but cold and the indoor pool that's heated they wouldn't open even when it was raining Wish I had saved the money towards our honeymoonMore
Rebecca S, Norwich, England, United Kingdom
Second time in 12 weeks we have been to this hotel, the food, accommodation and location are perfect for those who want to relax in the sun and have entertainment (even though this is basic in the evening) the daytime activities are great and the animation team try very hard to include you, but at equally happy for you to refuse and enjoy the Tunisian Sunshine The All inclusive is good, two dinner time seating 6.30 & 8.30 evening entertainment just after 10 may be a little late but hey your on holiday. Food plenty of choice and you have to be fussy not to find something - Remember this is Tunisia not New York, tastes, and food are varied. We had a fabulous waiter, and requested a table with him on the return ( one point tip him early in the week and he will get whatever you want] Drinks somewhat low on the Alcohol proof, but in plentiful supply and here the bar tenders are fantastic at remembering what you like and more often than not have t poured up before you reach the bar The public rooms are large with plenty of seating. Bedrooms Adequate, good size with some having interconnecting doors if you are travelling with family, and air conditioning. Private beach area -near the beautiful marina This is the first time we have ever returned to a hotel/resort and feel that we were not alone, many other guests were there for the second or third time We would recommend this hotel to friends and family, great too for families, buggy/wheelchair user friendly.More
Please read! Very disappointed - Great pool between a camel faeces covered beach or a tobacco smoke filled hotel
Ok I could write an extended version of this review explaining how unorganised the customs and Tunisian border agency were on but arrival but I'll leave that for a review of the airport. I'll stick to what is within the hotel's ability to control. I'll start with the good points. The hotel room bathroom was excellent, the shower was always hot and powerful, the marble finish suite was second to none. The swimming pool was the best I've seen for a hotel swimming pool, I would hazard a guess that the pool is 25 x 25m square with the addition of two jacuzzis, one either side of the pool. One small bad point is that people would come down early in a morning and block sunbeds with their towels. The staff from cleaners right through to hotel manager were all very friendly and helpful. Unfortunately thats about all the good points I could pull from this 10 day trip. I'll now go on to the bad points, and before I begin I'll explain as to why I, personally found the hotel to be substandard. I, like babswl (in the review below) have stayed in many hotels, my work and leisure involves a lot of travel. Naturally, like everyone else, I can only compare this hotels to my previous experiences. So in fairness I have to compare this hotel for something that is like for like. I have previously stayed in a Riu hotel and it was probably one of, if not the best hotel I have ever stayed in. The Riu Tequila, Mexico. Ok so the first thing I want to point out is the beach, its absolutely disgusting. People are fly tipping just next to the private beach, which means litter, broken glass, tab ends are getting blown across onto the private Riu Marco Polo beach. If that wasn't bad enough, there is camel faeces absolutely everywhere. I know other people have mentioned this in their reviews but I can explain how much there actually is so I will attach the photos I took whilst there. This is a major issue the hotel needs to sort, we wouldn't accept it on our beaches at home so why should it be ok at a 4* all inclusive hotel in Tunisia? Next comes the water sport activities which come as part of the all inclusive deal, there were none. I asked every day during our 10 day stay and the staff said the sea was too rough every day, OK I can accept that its not safe if the sea is too rough but part of you begins to think is it really too rough or are the beach staff just too lazy? That;s not for me to decide but it was rather annoying. Another annoying point was that people from external businesses were coming onto the private beach harassing you to buy things from them or to go on their excursions, this beach doesn't sound too private, right? Another thing we saw on the beach was a guy offering camel rides, but what was strange was there was a horse tied to the camel and the camels front two legs were tied together to stop it taking large steps or running. The rep, Celine, also advised us not to ride his camel as he will agree a price with you, then ask you for more before he would let you off the camel! OK I've had enough of the beach. The restaurants and bars. The restaurant was quite large as expected, however most of it was sectioned off due to it being the end of season, thats fair enough too, to reduce the amount of unnecessary work for the waiters. However, in a morning it was quite annoying due to the area that was sectioned off was quite close to the outdoor patio area. This doesn't sound so bad, in fact you may ask, why didn't you eat outside? Smokers. You could not get away from them all the time you were at the hotel unless you were in the restaurant. Obviously in a morning that wasn't the case, smoke would drift in you would be able to smell and taste it. On an afternoon or evening that wasn't the case it was set up fairly well aside from the fact you had to sit on the same table throughout your stay, which I found strange. Additionally, as babswl mentioned in their review there were no snack bars available, before, after or between meals. The only thing available at the hotel were crepes which were badly cooked due to having a soggy middle, just outside the dining area. I booked this hotel under the impression (as stated in the brochure) that there was a snack bar open all day down by the pool side. This was never open throughout my 10 day stay there. One other thing that really wound me up was the last evening we were there, there was conference being held in the Africa suite, all the business men and women that were in attendance got access to the dining hall at the same time as the holiday makers. It felt as though you were being watched. Food - I don't have much to say about the food, apart from it was horrible I can only liken it to hospital food. I dont expect the food to be of the highest quality as it is made to feed the masses and to please people from all countries, but if I was give that in a restaurant I wouldn't eat or pay for it. In comparison to the Riu Tequila, it was slop. My partner and I found ourselves eating out most evenings at the Steak house in the Medina which was a 20 minute walk away. Drinks and entertainment - Very poor selection of alcoholic drinks due to import laws and Tunisia being a muslim country. However, vodka, gin, whiskey, beer are all available. Don't expect any good cocktails the list was very limited and tasted terrible. Again i am comparing to the Riu tequila, and other bars I have drunk in, even in my local town. The biggest thing that put me off drinking whilst I was there was the smokers, you can not get away from the cigarette smoke on the hotel grounds, regardless of the no smoking signs.The entertainment on a night was very minimal, the animation team were great in the day but their evening shows need a lot of work to be up to the standard to the Riu Tequila. A couple of night external acts came in which were quite good but most nights my partner and I would have a couple of drinks and go to our room and watch tv. To sum it up if you don't like playing pool or smelling of smoke YOU WILL BE BORED. The rep, celine. Basically everything that came out of her mouth was a lie, a few examples. She mentioned to everyone the meeting that loads of people had been bitten by mosquitos the previous week and suggested everyone should buy a band off her to protect themselves from being bitten. Yet all the time we were there not one person was complaining about mosquitos nor did we see anyone with bite marks. Secondly, she advised everyone to go to the Nabeul market and advertised it in the excursion booklet at 69 TNR (around Â£25) each,so 138 TNR (around Â£50) . However, my partner and I got a taxi there and back, which was perfectly safe and friendly and cost us a total of 34 TNR (around Â£11). She also recommended a restaurant over the road which was cald Cafe Mambos. Avoid this place at all costs the food is worse than the hotels. We had steak and grilled shrimp. So all in all, a very bad holiday. I work hard all year so that I can go away and enjoy my holiday, this year that didn't happen, and I would hate it to happen to anyone else. AVOID THIS HOTELMore
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