Contact us

• Sun holiday search for summer and winter sun holidays
• Last-minute search for deals to the sun departing in the next few weeks
• Snow holiday search for ski and snowboarding holidays
• Flight search for flights to the sun and the snow

For groups of 10 or more, please use our contact details below.

Low deposit offer

Only £25pp required on all holidays where a deposit is offered. With deposits this low, why wait? Book your dream holiday today!
Terms and conditions apply.

Frequently asked questions

Answers to frequently asked questions can be found in the Info section of our website.

By phone

Our best deals are always online. However, should you need help, our sales and support teams are available to assist you with your booking. We operate a UK-based call centre.

• To make a booking over the telephone, or to amend an existing online booking, you can phone us on 0871 200 7799.
• Calls cost up to 10p per minute plus a 6p set up fee from BT landlines (mobile and other providers' costs may vary).
• All bookings made over the telephone incur a £10 per person service fee.
• Bookings: Mon - Fri (8am - 10pm), Sat - Sun (9am - 8pm).
• Amendments: Mon - Fri (9am - 8pm), Sat (9am - 6pm), Sun (10am - 5pm)

Customers in Northern Ireland who have booked a First Choice holiday departing from Northern Ireland or mainland UK please phone our UK-based call centre, as detailed above.

• Customers in Northern Ireland who have booked a Falcon holiday departing from Northern Ireland can contact Falcon Holidays on 028 90 389 387.
• Mon - Fri (8am - 10pm), Sat (9am - 5.30pm), Sun (10am - 6pm).

Additional First Choice phone numbers:

• Special Needs Assistance Helpline(if you have a disability or need any special assistance) - 0871 664 0143
• First Choice Airways Customer Support - for pre-flight sales and dietary/medical requirements - 0871 664 0144
• Accommodation Enquiries (for more information on your chosen accommodation) - 0871 664 0145
• Calls cost up to 10p per minute plus a 6p set up fee from BT landlines (mobile and other providers' costs may vary). Opening hours vary.

By email

You can send us an email if you have been unable to get the information you need online (please note, we are unable to send quotes by email).

Remember to fill out any required fields before sending your request. If you have a booking reference, please include this as it will help us process your enquiry more efficiently.

Topic:
(required) [ Please select ] Online booking enquiry Amending an online booking First Choice Travel Shop booking Changes made by First Choice Post-travel feedback Website feedback General holiday information Special needs assistance

Contact Name:
(required)

Title:
Mr Mrs Ms Miss Dr

Initial:

Surname:

Email Address:
(required)

Re-enter Email:
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Telephone Number:
(required)

Booking Reference:
(if applicable)

Please enter details of your enquiry (please note, we are unable to send quotes by email):

By post

You can write to us at the address below. Please provide as much information as possible, including your booking reference and holiday dates where applicable.

Customer Services, First Choice Holidays, Diamond House, Peel Cross Road, Salford, Manchester, M5 4DT

Visit a First Choice Travel Shop

Find your nearest First Choice Travel Shop or Holiday Hypermarket

Media enquiries

Journalists can contact the First Choice Press Office: pressoffice@firstchoice.co.uk

Please note that only press enquiries can be dealt with on this email address. All other queries need to be directed via the form above.

Useful links

• First Choice Airways
• First Choice Group Companies
• TUI Travel PLC
• Career opportunities
• More links