They don't do things by halves here. You've got 13 pools to pick from, 16 bars – including 11 swim-up ones – and a plush spa that offers the full works. And when it comes to the dining scene, you've got a long list of restaurants, including a beachfront grill, a gourmet à la carte, and a culinary theatre with five open-air kitchens.
SPORTS & ACTIVITIES
You can count on having all the usual non-motorised watersports* when you stay here. But you can also pay a bit more to use the hotel’s Waverunner jet skis or to go deep-sea fishing.
The hotel has scored its own stables – the Bonanza Ranch. You can pay a little extra to join the horserides, which take you from here to local cenotes.
- Tennis courts
Lessons and equipment available at an extra charge.
- Water polo
- Scuba diving*
The hotel offers scuba diving trips, scuba equipment for hire and deep sea fishing.
- Beach volleyball
- Bicycle hire
Including scuba diving, parasailing and wave running.
- Daytime activities
FOOD & DRINK
There are 10 restaurants here and three less formal eating areas called Gourmet Corners. One of these rolls out wood-fired pizzas while another is all about healthy options like fruit and smoothies.
Of all the restaurants, it's Fuentes that will knock your socks off. It’s a culinary theatre with TV screens, so you can watch the chefs close up as they cook their cutting-edge food.
- Jojo's Caribbean seaside grill
Opening Times: [07.00-10.00 and 11.00-18.00]
Enjoy the ocean breeze as you tuck in to fresh seafood.
- 11 swim-up bars
Opening Times: [09.00-17.00]
Make the most of the swim-up bars and spend your days chilling out in the pool with your favourite drink. These facilities are shared with the El Dorado Royale.
- Beach bar
Opening Times: [11.00-02.00]
On the beach with views stretching out along the coastline.
- La Cabaña pizzeria
Opening Times: [11.00-17.00]
Tuck into fresh pizza from a wood-fired oven as well as angus burgers and other delights on offer. With a Gourmet Corner.
- Health Bar
Opening Times: [08.00-16.00]
The Gourmet Corner here serves up fresh fruit juices, whole wheat sandwiches and smoothies.
- Rincon Mexican restaurant
Opening Times: [18.00-22.00]
Head to this place for traditional Mexican delicacies.
- Kampai Asian restaurant
Opening Times: [12.30 -15.00, 18.00 -22.00]
Kampai has a real oriental feel with dishes on offer from a range of countries on the Pacific Rim. Tuck in to specialities from India, Vietnam, China and Japan.
- D'Italia Casitas restaurant
Opening Times: [18.00-22.00]
D'Italia Casitas is a stylish place offering contemporary Italian cuisine.
- Fuentes Culinary Theatre
Opening Times: [Open Mon-Sat, 19.00-22.00]
With 5 open kitchens you'll be able to experience your meal becoming entertainment as well, in the aptly named Fuentes-Culinary Theatre. Be thrilled by the sights, sounds and smells of Mexican cuisine. You'll have to book in advance.
- Las Olas
Opening Times: [12.00-16.00]
Head to the Gourmet Corner here for salads and sandwiches.
- Martinis lobby bar
Opening Times: [10.00-02.00]
Specialising in premium vodkas and Martinis.
- Bar Las Guacamayas
Opening Times: [17.00-02.00]
With nightly live shows and performances.
- Cocotal international cuisine restaurant
Opening Times: [06.30-11.00, 17.30-22.00]
For breakfast and dinner head to Cocotal for a gourmet international feast.
- La Isla restaurant
Opening Times: [07.00-11.30, 12.30-15.30, 18.00-22.00]
La Isla offers you international cuisine for breakfast and lunch with modern Mediterranean dishes for your evening meal.
- Spot swim-up bar
- Karisma Gourmet Inclusive®
Thanks to this Karisma hotel’s Gourmet Inclusive® concept, you can take advantage of à la carte dining for breakfast, lunch and dinner, plus waiter service to your beach or poolside sunbed. And, on arrival, adults are greeted with a glass of fizz, while children are served a cooling smoothie.
HEALTH & BEAUTY
The treatment menu at 'Mayan Inspired Náay' spa* is inspired by the philosophies of Old Mexico. You can get therapies like chocolate decadence, which draws on the stuff the Mayans called ‘liquid gold’.
Opening Times: [08.00-21.00]
Drawing on the ancient healing traditions of Old Mexico, Naay Spa offers you distinctive therapies in a serene atmosphere. Treatments include aromatherapy, body wraps, nail treatments and massages.
- Steam room
- Beauty salon*
Every evening you can sit down to watch a show at this hotel. The performances range from circus skills shows to musical numbers.
The Lobby Bar specialises in martinis. They’re made with niche vodkas from around the world. In Bar Las Guacamayas, meanwhile, you can sip your drinks while you’re sat on swing seating.
- Evening entertainment programme
There's something for everyone each evening in Guacamayas Theatre.
There are 13 swimming pools here. The biggest one features a swim-up bar with in-the-water seating. All the others have cocktail bars right by the water. And poolside waiter service means you don't need to leave your lounger for a top-up.
In addition to the 13 pools, there are a few whirlpool baths and plunge pools dotted around the grounds. Head down to the beach, meanwhile, and once you've bagged a lounger, you won't need to move a muscle – the butlers will keep your glass topped up.
- 14 outdoor pools
Opening Times: [08.00-18.00]
This place has got watery fun covered, with 14 pools to pick from there's tonnes of space to grab a sunbed and chillout. And there's no need to leave your sunbed for a drink with butler service at the poolside.
- Outdoor pool
The natural saltwater pool gives all the benefits of swimming in the sea without the waves.
- Pool towels
- Exclusive concierge service*
- Free Wi-Fi zones
You can pick up a connection for free, if you'd like to connect to the high-speed network this is an extra charge.
- Greener and fairer hotels
It’s not just the guests that get to work out at this hotel. They’ve invested in a well-equipped gym for staff, too, which is open after work – and free. It’s all in an effort to promote a healthy, work-life balance.
Items marked with * incur extra charges which are payable locally
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