Grand Hyatt Goa

Nothing can beat this property. From the entrance foyer to the indoor pool and everything in between is an architectural masterpiece. The hotel lawns are picturesque and perfect for sun sets. I’ll keep coming back even though I have a home in Goa.

I had organized our channel partner meet this Feb. Overall experience was very pleasant but the staff - both front end and restaurant were untrained and rude. I will mention the two instances - 1- during the breakfast time - I was not sure how to get tea as it was quite busy around. I asked one of the staff for tea and instead of helping me - he pointed out the corner and said I can take tea from there. (not sure if it was asking for too much) 2- I was at the front desk for some issue and waited for my turn. The person before me was a foreign national. The staff made me wait for over 20 mins - trying to go out of his way to help this gentleman with his outside hotel engagements (calling other tourist / event points). I asked for another staff to help on my issue, but there was none. I was quite upset and expressed my displeasure to the front desk staff. Overall his behavior was quite rude. When I said I will have to complaint about him - his response was - Please go head! I did escalate this to the team there - but I am sure they would have done nothing.

Simply fantastic. Everything South Goa can offer, apart from sandy beach. Wonderful property. Specially House 7. Especially if you have Lounge access. Offers variety of experiences. We were there as a couple for total chill out. Not disappointed. Sadly the Corana virus issue meant closure of facilities. Their staff however were exceptional. Namely: Lounge - Sumi 1 & 2, Adnan, Rachel, Manesh, Jonathan and Urvi. Dining hall - Sukhmaya, Simran, Amulya, Prashad (delicious cookies). Would like to Thank Kritika for doing her utmost in providing one of the best rooms.