Dreams Palm Beach Punta Cana

We have stayed September 2018 during hurricane Irma and again September 2019, we were going to be back April 2020, but COVID stopped us, just waiting on holidays again from the UK and we will rebook. The rooms are clean, lots of space, nice views, the staff don't stop all day and ate so helpful. food is great. Lots of choice. Coffee shop is a favourite of ours. A couple of shops on site is handy too. Entertainment is fabulous. Also try and check out different activities in the afternoon. The beach is nice too and we were able to snorkel further up the beach where it was particularly blue. Can not wait to return to palm beach resort. Haven't tried the spa yet si next on the list. We have met lots of wonderful people from across the world and ate still in contact with some of them now

I had the opportunity to stay at the Dreams Palm Beach resort in Punta Cana during the last week of August 2019 through the first week of September 2019. This all-inclusive resort is an AAA Four Diamonds level property, and it did not disappoint. During my week long stay, I tried all a la carte restaurants. With the exception of the Seaside Grill, all others a la carte restaurants required men to wear pant/jean, which isn't ideal due to Punta Cana's weather and humidity. However, the food was excellent at all restaurants and the service impeccable. I agree with other reviews, the World Cafe (the Buffet), could have more choices, especially on the vegan/vegetarian side. As previously mentioned, customer service at this resort was nothing short of impeccable. Everyone was friendly and willing to go the extra mile: 1) Cristina, at the Seaside Grill, recalled a conversation we had during my first visit at the restaurant, where I casually mentioned my favorite Dominican Juice, Morir Soñando, which is not listed nor offered on their menu. She surprised me during my subsequent visits with a handmade juice. 2) Rafael, at the Portofino Restaurant, was extremely friendly and always looked for ways to make us feel extra special. He was very accommodating and helpful. 3) Dimitrio, Seaside Grill, went the extra mile during my last day at the resort. I asked for the Dominican Breakfast late in the morning, but they didn't any plantains. When I told him it was my last day, he sent someone to grab fresh plantains and had the kitchen cooked my Dominican Breakfast. 4) Jose Alberto, one of the many security guards, helped me in two occasions, once while dealing with a local vendor (a pharmacy), and the other a beach vendor. He always made me feel safer and helped me get better prices when I tried to strike a deal with the vendors. 5) Milciades, Seaside Grill, great service, every single day. 6) Jose, the taller, pool bar. Great guy, excellent service, great drinks. While I was extremely pleased with all my interactions with the staff, especial shout out to the Seaside Grill staff. Definitely a 10/10 experience. The rooms were cleaned twice a day, and towels and sheets replaced. I was surprised the hotel didn't offer free travel size lotion as part of the free toilettes. Definitely a 9.5/10 experience. Will be back in the near future.

First time bringing our son on vacation, was great the only thing is make sure you are firm and don’t sign up for the time share they are really pushy! follow you to the pool and make you go on the tour, also be careful of food poisoning, I got sick on my third day and was out for the next three...the vegetables don’t get washed properly, and I didn’t touch any meat or fish. Other than that it’s really nice and quiet, music and atmosphere is great would definitely recommend!