Dreams Los Cabos Suites Golf Resort & Spa

The place was beautiful and the entire experience was wonderful, but it was the staff that made the experience! I am in the hospitality industry, so hospitality is something that is important to me, and I was very impressed by the hospitality we experienced that was above and beyond! These are the fabulous team members that made our time so great: Isaac Bracamontes and Freddy (Best servers in a restaurant I have ever had!) Jose and Juan Contreras from the Barefoot beach bar.

I just returned home after spending 5 nights at Dreams with my husband. We booked a preferred junior suite ocean view and I really didn’t see any benefits with paying the extra money. Only three restaurants were open daily which I understand because of covid. The food was lacking healthy food choices which is the main reason I will not be returning to this resort. The service wasn’t the best and very inconsistent. The first day we arrived early enough to spend some time at the pool where there is drink and food service. I expected someone to come around and ask if I wanted a drink which didn’t happen, after two hours I flagged down a server for a bottled water since I’m not a big drinker. Once the servers realized that I would tip them if they brought me a drink I never had a problem getting food or beverage. All of the food was good but the selection was slim and had very few healthy options. With the amount of money we paid I expected better food and more options. Maid service was very good during the entire trip and we always had clean towels and our refrigerator stocked without asking. We did have an issue with the room which was addressed quickly and corrected the first time. The beach is beautiful but is useless because of the sand which is more like pebbles and hurts to walk on. We tried to walk the beach with shoes on but even that wasn’t pleasant. The water is not safe to go in because of the undertow and is even dangerous when the waves come up while walking along the beach. We were told that the adult pool didn’t have food and beverage serve but we were pleasantly surprised when we had servers the entire time we were there. We spent the first day at the main pool and then decided to go to the adult pool the rest of the trip which was much more quit and practically empty which we loved. The service over there was amazing and actually made the trip more enjoyable. We have stayed at other Amresorts and this one was by far our least favorite. We won’t be returning to this resort

I just returned from Dreams Resort Los Cabos. I have to say it was one of the most amazing experiences of my life; i was extremely impressed. From check in to check out the staff at Dreams was phenomenal...perfect! They accommodated any request i had. The staff customer service is 11/10 . Just to mention a few of the staff members, the entertainment staff was outstanding even during Covid. Joyce is a sweetheart and great dancer. Jose, Julio, Rolfi and Jarmin are all fun and outstanding at their roles. The bartenders are amazing! They get to know the guests quickly and their favorite drinks ready. Jonathan and Octavio were exceptional. Lupita at front desk and Rosario @ coffee shop stood out as well, super sweet and friendly. All the staff are amiable but the servers take the cake. Fabian, Fredy, Miguel, Oscar and Octavio always went above and beyond and were the perfect hosts. Omar keeps everyone in check. Some of them have worked @ Dreams for ten years. I hope they get paid a lot; they deserve it. Even the security guards rock...Juventino, Christian and Ivan patrol the beach 24hrs a day to keep everyone safe. I have not one bad thing to say and I think they were extremely careful with Covid and we felt so badly about the masks (sometimes 2) in the heat. The only bummer was everything closed at 11 (even in town) but that was a Mexican ordinance. Will be back again for sure! SOON :) ps. I saw sea turtles lay eggs on the beach!