Vincci Selección La Plantacion del Sur

I have no idea why this hotel gets such good reviews! Yes it was clean, and has nice surroundings, but the service and food was not up to scratch. We ordered lunch on the first day, and 3 out of the 4 of us were disappointed with our food. My husband ordered chicken burger for approx 16 euros. The only way I can describe it is like a piece of spam in s bun. It wasn’t in breadcrumbs, just a piece of processed meat on a bun! Not what you expect. I ordered the Caesar salad, similar price, huge, but iceberg rather than the expected lettuce n the smallest pieces of chicken. Covered in literally loads of croutons. After eating a few pieces of gristly chicken; I gave up. My friend ordered tomato pasta, watery sauce, no flavour. It was like a bit of passata had just been poured on. When the waiter asked why we’ve not eaten we said we weren’t really happy with your food and he just said ok thanks n walked off. There was no drink service round the pool despite there being a bell (not individual on the beds, but round the pool area). No one comes, so you have to walk up n order at the bar. Breakfast - an all inclusive vibe with a smaller menu. Limited hot food, and not really very hot. Like I said above, it is clean and has nice areas, but no where near the standard of a 5 star. I’d say it was a 4 star hotel.

Stayed between 9/7 and 9/19. Beautiful colonial style hotel - not too big hotel which was the reason we booked this type of hotel - with several swimming pools (including 2 heated, even in September while it was 32gr outside) All this intertwined in a beautiful garden with banana trees. Had booked a villa with garden view and received an upgrade to Solarium villa on arrival (duplex room with a large terrace on the top floor with sun loungers and parasol and jacuzzi) Hotel was 90% full of Spaniards (60%) and Belgians (30 %) Hotel was corona proof (hotel employees always wore a mouth mask and were extremely friendly) During breakfast and dinner we only had to wear a mask when moving to the buffet. Once at the table, the mouth mask could be removed. We also got those thin plastic gloves to scoop the food at the buffet onto our plates. The food was tasty (only the cold dishes could be more chilled) Show cooking was excellent with surprising choices. There was also a nice selection of fruits and vegetables. That mouth mask duty was not too bad and it had only minor or no problems. Everything felt safe there and would return to it in a minute. In corona time we enjoyed a nice stay there and this hotel is recommended.