Hotel Elba Carlota

Family of 6 adults and 2 children, booked over a year so we were soooooooo looking forward to this week away. Our Flight, transfer and check in were effortless. They took on board my pre- email requesting our rooms to be close to each other, which was fantastic. I also paid €20 for a birthday cake for our son which they bought out and all sung which was lovely 💙🎂🎁🎉💙 Rooms ok. Didnt like paying €3 daily to use the room safe.! Fridge was empty not even bottled water, which I was surprized as we were all ALL inclusive. Serviced daily, but the bed was just re- made not clean sheets? We had an issue with tiny black insects in our bathroom and we also had a friend (not) visit daily. Around the pool and dining area they had a bad problem with fly's which is very disappointing. The entertainment team and staff were all lovely, cant fault them at all.

We chose this hotel as a cheap alternative to our usual, favourite hotel on Lanzarote. We have traveled to Fuerteventura previously but have always been put off from staying in Calate De Fuste because of its proximity to the airport. It is right under flight path and prob 30 flights a day, quite noisy! Our holiday started off with a brilliant welcome from reception, as we were early our bags were left in holding room while we had a stroll around a very pleasant hotel. Grounds and pools were perfectly kept, staff were friendly and finally our room was upgraded free to sea view, it was modern and kept imaculate throughout the week by the staff. Hotel is situated 1.5 miles away from town, a pleasant stroll along a promenade, watch out the electric powered bikes! We didn't find Calate De Fuste as nice as Correlejo but that's just our opinion. The animation team were enthusiastic at the hotel and there was something going on most days around the pools. We don't often participate in these as our holiday is all about relaxing, I believe one of the team mentioned "lazy" to us when we didn't want to take part in the days activities! Throughout the week the food was good, a highlight being Mexican evening. One day a Bbq was set up around the pool which looked like a welcome alternative to the buffet but when queuing it was apparent that the uncooked meats were uncovered and covered in flies, the sausages being favourite target! Not good! Room for a bit of hygiene Improvement! While we're on hygiene my wife reported that there was no soap in the ladies wc outside the main restaurant at lunchtime, the hand sanitizer in the restaurant was also empty. She had to report it in the evening again as had not been filled, in fact a hand wash involved me relaying soap from the gents! How many people went in to that restaurant without washing?! The dispenser was empty again later in the week. On observation one staff member walked out of toilet cubicle without washing hands and more worryingly a member of staff who was dealing with laying tables, replenishing supplies etc wearing blue gloves, came out of a toilet cubicle wearing said blue gloves, rinsed them under tap, no soap and back to work! In all, our stay was good, don't think we would go to Calate De Fuste. Don't want to be picky in my review but there are some valid points which can be rectified easily to make this a great, safe place to stay.

Just returned from here, this time with family. Thank you again for a fantastic holiday. We all had a lovely time. There is just nothing we could find to moan about. The rooms were lovely, clean and comfortable. The food was very nice with fantastic choices. Pool area and gardens very well kept. Staff helpful and very friendly especially the animation team who put on lots of activities for us to join in with and they also put on a fantastic Broadway show. Well done. I can’t wait to come back