Hotel Elba Carlota

Not long returned from a week in the Elba and we had a lovely time! Despite some initial disappointments (room was basic, air con was rubbish, no lock on to toilet door) the rest of the hotel more than made up these negatives. After reading previous reviews, we were worried about the food, but we were very pleasantly surprised! All meals were hot, varied and tasty! We stayed during Halloween and the food they put on was amazing!!! They really put a lot of effort in. Pool area was nice, plenty of sunbeds and umbrellas. However some tiles are starting to come lose so it's becoming quite dangerous! Drinks were great, lots of variety and branded spirits. Queues can get quite long though so I can imagine in the height of summer it could become quite chaotic. The main downfall for the hotel is the entertainment. Kids disco was good fun but after that it was a bit rubbish. Plus the room with the entertainment in is hot and dingy and the chairs are really uncomfortable. We ended up going out most nights because we were so uncomfortable in there. Overall the hotel is really nice, with very friendly staff and a great location. I would visit again if the entertainment is sorted out.

We’re still staying at the hotel having checked in for 10 nights a few days ago. We’ve been very impressed so far. It was English schools’ half term when we arrived and although the pool was busy, as others have said there were always plenty of sun beds and the area is well spaced out so it doesn’t feel too crowded. We spent a lot of time in the small children’s pool with our 3 year old while the older more boisterous kids played in the medium pool, nice to have them separated when you have tiny ones but if you had kids of different ages they are close enough for you to keep an eye on both. The pool bar is nice with a good selection of drinks included in the A.I offering with daily cocktails, wine, beer, cava etc. Our room is spacious and very clean, the maid service is daily with towels refreshed and floors cleaned. Our little boy was very happy with his Halloween sweeties left on his pillow - a lovely touch. Also great to have blackout curtains - makes such a difference and so often hotels get this wrong. The food is also very good, we don’t usually go for all inclusive as we enjoying dining out on holiday but there is a good variety and always plenty of tables even at busy times. Food & beverage staff are always lovely and are very efficient, quickly clearing tables and always smiling at guests. Overall, a great holiday that we’re still enjoying! We honestly haven’t encountered any unfriendly staff - from the lifeguards, entertainment team, f&b staff, reception, housekeeping & kitchen - everyone has been really helpful and friendly. I work in hotel management myself and you can really tell this is a hard working happy team which makes all the difference to guest experience - keep up the good work!

Stayed here for a week with my mum, brother and brother. Good location, smart enough room and was clean. We had a view of pool and sea. Air con however does not work! We found it very warm in the evening. Would be boiling in height of summer! Food was nice, we actually ate out a few times over the week stay (pretty much every restaurant was reasonable and great food out of hotel too - shivam, fado rock etc) but we would’ve happy eaten all meals at hotel. Good service with wine bottles in buckets etc. Drinks were good - shame not many cocktails in evening e.g. mojito in day by pool but not in evening. But we enjoyed the wine and appletiser among others. We also thought the small bottles of water were good. Great location - next to shopping centre and set back from Caleta bars etc. I ran 4 times whilst away - great flat route. My mum used the gym but said air con was not working so was very hot! Overall a great hotel. We didn’t have to rush to get sun beds and we would definitely return.