Club Hotel Drago Park

Where to begin. Wow. So, we had to re-book our holiday after being let down by Thomas Cook. It's fair to say I felt anxious about our change of destination and the hotel, in part due to the reviews on here and in part due to the pictures of the hotel. I can reassure anyone who feels the same two things- One- The negative reviews on here about it not being for English are in my opinion, inaccurate and unfair to a degree. And Two- The pictures I've seen on Jet2's website and on here don't showcase the refurbishment that the hotel have done to areas of their hotel to give it a more modern and comfortable vibe. Overall this hotel is the cleanest I've ever known and the most laid back in a positive way. I've broken my review into categories so it's easier to pin point parts you're looking for: Food- The food is excellent. There is a wide selection at breakfast and dinner. Lunch doesn't have as much choice but still enough to choose from. We didn't try afternoon tea as we were always so full from lunch. We stayed for two weeks and food was never repeated on any two days (apart from staples: chips, rice, salad and breakfast things). Food ranges from steak, pork, ribs, chicken, veal, mince, curries, cannelloni, lasagne etc. There was always fresh food to replenish stocks and always great pasta salads, fresh salads, fresh fruit and a range of desserts. I was surprised to see steak on the menu on our first night, that was a good surprise. I wasn't a fan of the desserts though, wherever you go out there they tend to taste to "perfumey" to me. So if I had room for a sweet treat I had a scoop of ice cream. Drinks- Drinks are local. Wine and are all on tap. Soft drinks and hot drinks also. All drinks in the main dining room (breakfast and dinner) and in the poor bar (lunch and afternoon tea) are serve yourself. The bar near reception has a serve yourself option or you can queue at the bar for local spirits (included in ALL Inc) branded spirits come at small additional cost. Entertainment- Now we've never been the type of family to join in the entertainment or use "Kids Clubs" so I can't comment on the evening entertainment too much but I do know it was very child focused which is good for a family friendly hotel. However during the day alongside the kids club there was Aqua Zumba and various sporting activities. Although our child didn't go to kids club Leon always made time to talk to him and make a fuss, so much so he keeps asking when he's going to see Leon again (Thanks Leon :) ). Staff in General- Chambermaids are all so polite and pleasant. English is very limited for most of them so try and have a few basic Spanish terms under your belt as I think it's always polite to at least try. Waiting staff are all as friendly and pleasant and are very efficient but again limited English. Reception Team- All very helpful and friendly and can communicate in English a little easier. Cleanliness- Probably one of the most important factors for me. This hotel (and I cannot reiterate this enough) is THE cleanest hotel I've stayed in. I've been on cruise ships that aren't as clean and they are immaculate. The toilets are all so clean and in fact when you'e out of the hotel in various bars and shopping centres the toilets are very clean and fresh smelling. The staff are constantly cleaning, the chambermaids are cleaning floors around the hotel all day between cleaning rooms. Pool staff are always cleaning floors and tidying up. The moment you walk into the hotel you can smell the freshness that you smell throughout. Local Area- The local area consists of a few shops and restaurants but if you take a 10 minute (if that) taxi ride from the hotel (reception will ring this for you) or nice walk to Costa Calma Shopping Centre then head down the street (steep ramp) to the left of all the shops you'll have a pleasant outing. The beach there has a nice beach bar, sunbeds and umbrellas for hire (13.50Euros for two beds and umbrella). The taxi ride from the hotel to there is just under 4 euros. There is a free shuttle bus from the hotel to a beach a bit further but I recommend you only use it if: You have no wheelchairs/pushchairs/mobility issues AND you don't mind the lack of beach bar and don't mind seeing a few nude bodies. (The beach at Costa Calma shopping centre is bigger, has the bar and is overall a bit nicer to spend the day at). Jet2 Reps- We didn't see reps at the hotel as we didn't need but there was half an hour during each week where they were available in reception apparently. When you fly with Jet2 they have 24hour hotline you can ring anyway. Rooms- Rooms are big, clean and ok. Lacking in fridges which I think would make the stay that bit better to be honest. Fridge was provided to one of our rooms upon request but wasn't very powerful, items tended to stay at room temp. Air con is effective. No iron or ironing board. No tea/coffee facilities which isn't anything major as you can get drinks from pool bar. I'm glad we were in poolside rooms, the others didn't seem to look as appealing. Rooms have showers not baths, would have preferred bathtub as well but again, this is nothing major that would prevent me from returning. Drago Park...I was a bit anxious before but I'd return tomorrow if I could! Thank you thank you!!!! To anyone reading this place isn't for the English...I can only assume it's people who don't want to try and experience different cultures. (There was one horrific night where a very loud drunken (May I add English) couple (with added members) seemed to have an almighty party, loving session, arguments galore before they THANKFULLY fell into a coma like state. They kept us up from 11pm-4am. Reception were so helpful in the morning and thankfully the "delightful" individuals went home. The security guard tried to calm them down around midnight but they ignored and carried on anyway then the guard never came back around. The guests were mostly German/French and all were completely lovely. Sadly the rowdy couple/gang let the English side down during our stay).

Very clean.food ok..no tea/coffee facilities in any rooms and no music anywhere ...what a let down wont be coming again.and so many steps to go up and down...hardly any english...no evening entertainment.