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Reviews
Tripadvisor Traveller RatingBased on 828 Reviews
Traveller ReviewsRanked #48 of 260 hotels in Dusseldorf
Traveller Rating
Excellent
232
Very Good
347
Average
150
Poor
72
Terrible
27
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Karanb66 said...
Good location, dated rooms.
Travelled on 01/2024
Good location. Quick check in. Rooms are dated-in need of a refresh.
Lighting in room very dim, bed is very soft and the interior of the hotel is dated. Much better options available for the amount being charged.
Room was clean and wifi worked well....
ZeljkoS_Do said...
Good location
Travelled on 02/2024
Everything was excellent. Location, price, WiFI, Breakfast, room, staff. Very close to all shopping and historical attractions. Very quick check in and check out... Room was quiet, clean, with good WiFi. ...
MarcioSchaefer said...
Trip during Boot Düsseldorf
Travelled on 01/2024
Excellent hotel. Location is is very good, close to best restaurants and shopping street. Outstanding hotel rooms and breakfast. Very well trained staff, always polite and kind to us!
Ausgezeichnete Erfahrung!
...
lilibethvb49 said...
Unsatisfied
Travelled on 12/2023
The hotel lobby and the room are clean, the staff in the lobby are nice but they are not listening to their guests. We are staying in room 301, the door key is not working from day 1, we have to go down every time to ask them activate the key. The staff are coming in the room without knocking, the first day! We requested for extra pillows because we had a bad first night, pillows are too thin and uncomfortable. They ...
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Peter5121959 said...
Could be better
Travelled on 12/2023
Clearly not enough personnel and the ones present not experienced. Having said that, they did their best....
Not enough coffee machines in the breakfast area. Only one and you can imagine the queue. This one coffee machine also broke down so no coffee at breakfast. Rooms not very clean, also there we noticed a lack of personnel but the people we saw were working hard and committed......