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Reviews
Tripadvisor Traveller RatingBased on 2904 Reviews
Traveller ReviewsRanked #22 of 305 hotels in Frankfurt
Traveller Rating
Excellent
1667
Very Good
695
Average
317
Poor
127
Terrible
98
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Avery B said...
The loveliest of hotels.
Travelled on 04/2024
This is our second visit here. This is one of my favorite hotels globally-and will always plan to stay here when in Frankfurt. The hotel staff are extremely helpful, friendly and professional. The hotel is kept extraordinarily clean and well- appointed. The historic building is a treasure in itself -showcasing photos of its own history in some hallways. The location is exceptional - no need for a car to enjoy Frankf...
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Pierre K said...
Simply the best!
Travelled on 03/2024
We are customers of this Hotel for many, many years. Lately we were a bit disappointed, we did connect this with the takeover of the Steigenberger-Hotels by a new investor.
This last weekend however everything was back to normal and we experienced a 5 Star Hotel in all respect. No complaints, to the contrary, we had a fantastic WE and the breakfast buffet is yet again the best you can have.
Worth mentioning the ser...
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Alvaro_EER said...
Very good stay. Positive surprise
Travelled on 03/2024
Great stay at the Steigenberger. I lived for many years in Frankfurt and now I travel regularly to the city on business, so I know the city and hotels offer quite well. For some reason, I regularly stay at another hotel in the area and not the Steigenberger, but this time decided to change and try this hotel. Must stay that experience was great. The hotel is an iconic and impressive building, old but extremely wel...
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gmeret said...
!Best hotel in frankfurt
Travelled on 02/2024
A lovely hotel in an excellent location. Walking distance from major sites, close to the shopping streets and with many restaurants and bars around. Very clean, beautiful rooms and most importantly - excellent service! Definitely a hotel to return to....
l_gletscher said...
Main benefit is the good location
Travelled on 01/2024
Its a beautiful hotel that photographs well because of its grandeur exterior. Its in a fantastic location too as its surrounded by sights, restaurants and bars.
However, I did not find customer service to be satisfactory. Check-in was slow and there was no clear sign or line to indicate where we may wait at the reception. We wanted to bring up our own luggage but were told impolitely that the back-of-door elevat...
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