Aqua Blu

1. After a night flight had to wait for a few hours to be checked in, but were provided breakfast. 2.Receptionists seem friendly but not helpful at solving anything. 3. The territory is beautiful, groomed, cleaned, but the tiles are extremely slippery. 4. There is regular room service: the towels are changed, the rubbish is taken out. 5. The floor in room and dust in corners, stairs in the block are hardly ever washed. 6. beach towels are old and often disgustingly dirty. 7. The food is served in one restaurant, the space is enough to keep distance, cleanness is OK; the variety is modest but sufficient. 8. The staff is rarely wearing a mask under Covid 19 situation, especially those serving the food should have had a mask. 9. The temperature screening is hardly ever in place ( on arival and 3 times in the restaurant for all our stay). 10. Snacks are limited in time and location; bottled water is available in bars only, check their working time and location, make sure you have a supply with you. 11. The animation was good, for kids and adults. 12. Shuttle bus to the beach is available but 30 mins intervals, late start and early finish at 17.00, no schedule displayed, make it inconvenient to use. walkin takes 15-20 mins depending in the block. 13. Ice-cream is well-hidden in a bar of a neigbouring hotel Aqua Park, served in a resticted period, but not worth hunting for, tastes disgusting. 14. Most guests were local people, lots of kids in near the pools zones, at times the area is too noisy and untidy. 15. The beach is spacious, lounges and umbrellas are enough, but at 17.40 you start yo be pushed out of the sea by the security guys. 16. Beach bar only one for a big area, always queues, small variety served. 17. Water entrance is insufficient for 4 huge hotels using it, on some days it was overcrowded to swim. It is too much guarded and controlled not tresspaas the restricting lines. the entrance is sandy and shallow. 18. The definite advantage is an opportunity to use the facilities of the three second line hotels, but for restaurants, which makes the overall walking area absolutely huge, various and interesting. Summary: nothing critically wrong, modest service and food, just meeting basic standards, insufficient hygien, bearable distance to the beach for healthy people, good but small sea entrance, quiet at night, busy at day time, absolutely huge and lovely territory, numerous swimming pools and aqua park.

Our first experience with albatros aqua blu resort took place last week and, by far, this has been the most unique and enjoyable vacation we have ever had! Overall, the place and facilities available at the hotel were superb and of quite high quality. The food was really good and all the services were delivered at quite high standards. We definitely enjoyed the tranquillity that filled the place and how everything was beautifully arranged and planned for. However, what we found really intersting and enjoyable at the hotel was the working staff. The receptionists were quite helpful and friendly. The Entertainment team has literally been the best we have ever came across as they were so lovely, vibrant and always came up with new activities to do. We honestly loved them so much. Also, the room service staff for where we stayed at building 11 were so kind and welcoming and performed their job very well. The restaurant staff, as well, were so adorable, kind, helpful and friendly by all means and have made us feel most welcomed especially Mr. Abady, Mr. Mohamed Nagy, Chef Mourad, Chef Ehab as well as Ashraf El Moniem all of which were extremely warm welcoming and chirpy and had a great role in making our stay more special and joyous. I would really like to thank all the staff members working there; all of their efforts and hard work is really appreciated. I would certainly recommend the hotel for others and this will, undoubtedly, be our destination for the next times.