Jaz Casa Del Mar Resort

Been back about a week now this hotel is amazing from start to finish please ignore any negative comments about this hotel, we arrived late Thursday evening and was welcomed by the staff with a cold towel and a cocktail. We were quickly shown our room 2042 fantastic room ground floor and facing the gorgeous pools. We woke up to open our balcony doors to a gorgeous outlook a heated pool with a swim up bar! The temperatures were extremely good for the time of year we got daytime temperatures of late 20s but cool at night My wife has celiac disease however the restaurant manager always made sure there was something for her to eat and it was really good quality food It was a sort stroll to the private beach no more that 5-10 mins or you could just sit and wait for the golf buggy to take you! I cannot praise this hotel enough the bar staff were fantastic and always made sure you had a drink in your hand ( local alcoholic drinks only) especially the head barman Mahammad and Hussain! Entertainment staff were also extremely busy always keeping you entertained with something going on (if you wanted it) Jimmy was extremely helpful and very funny! To some up this hotel was amazing however be warned if you go out be prepared to be hassled by the shop owners they are all very nice to start with but become very aggressive and arrogant if you don’t buy anything! If you want to relax by the pool or by the beautiful Red Sea this is the place for you but if you like to walk around like us forget it!

Returned Thursday from this lovely hotel. It’s quite small but plenty of room around the pools, well kept and clean public areas. Room was clean and functional. Safe, kettle and hair dryer all worked. Tea and coffee topped up by Khalid and Ahmed, who did a fine job cleaning our room too. Abdul at the bar by the heated pool was great, he ensured we were always well hydrated 🍹As did Hussein who looked after us in or outside the Little bar. Restaurant staff were very attentive and the food was varied and pretty good. Only went to the snack bar once but it was a tasty chicken wrap and fries, all fresh and served to your table up on the terrace. This is also where the a la cartes are at night. Both Italian and Arabic were delicious and Chef Wagdy came to ask our opinions and ideas after our meal. Again service was excellent, Hamada and his team were great. We could have happily stayed another week. Plenty to walk out to, shops, bars and restaurants not far. I’ve only given 4/5 because we went to the beach when the tide was high and to get from the Hilton to our own area of beach we would have to wade round the partition in the sea 😳 and the building work going on at the sister hotel was the background noise. Would recommend this hotel, the staff make it somewhere we would love to return to 🇪🇬