Sindbad Aqua Resort

Can’t fault the the hotel at all very clean and friendly staff food good and a good range of eating restaurant only one thing I would suggest you put a safety box in each room instead of at the reception area well pleased thanks again chris

I consistently say you intentionally as I hope they read it aswell as others hopefully from my feedback you will have a similar one This place in a bit shell is brilliant not perfect as everywhere has to improve but I'll keep it sure and not some of my encounters and key events Let me get the negatives here and now But this is not Peter's or guest services hands I spoke to him and this is out of his hands and some came up to late to add didn't have time to think I was enjoying it loads the life guard uniform needs a change they do not stand out enough they look like waiters and I quite often confused them I would suggest yellow and red combo the typical life guard look or something obvious Secruity is a bit loose at the resort sadly going to other hotels they needed ID to enter the compound not here One side of the hotel which is being advertised isn't active the beach is a man made beach feels horrible ( not the hotels fault just needs to be highlighted) Tell us what the wristbands mean so we don't figure it out on our own ( nationality and access pass green is British blue egyptian orange east European white is a day pass ) Egyptians have to pay extra for the pool that isn't apart of the aqua park and have to be in swim wear as a result British people are scared to leave the resort as they get harassed so people turn them around or prepare to argue and get harrashed The mosque constantly blaring at late I understand it's religion but when you want to relax it's hard Beach shops close at 3pm and it's difficult to get to if you don't know the way to the beach beach resort is closed right now Wi-Fi lovers might wanna get a bit spot you can only use Wi-Fi in the main lobby so either buy a dongle or rent or get a SIM card Vodafone is a 5 minute walk away £62 for 20gb and the dongle itself together I'll list characters here if it isn't clear and for my thanks but I want to say this they are all active lively happy and enjoy working there they made us wanna stay longer than ever they made it so much more Anno -afro guy he's a relaxed awesome guy changes the atmosphere Ehab the moustache guy he is a bar tender and gave myself and my mother a laugh Geroge ( unsure of how it's spelt but that is how it's pronounced ) he helped me out big time for food and made me know they cared The animation team themselves are slowly beginning to improve the night show needs improving and they are aware if that but sadly nobody really knows what's happening if your a guest they do not get enough advertisement and they need guest interavtivement These 2 I have no images with but they made it so much better Peter guest services made my life hell of alot easier Momen cleaner and good at it The Facebook account and shop image l im aware it's a poor image) important here Went into the place ask for one of the of the sand jars shown I went in for it he then started a little pedicure and tried charging £155 for items that were gifts and to come back later for the jar it took him 10 mins he told me at 2pm to return at 8pm I went in 7:40 he said give me 10 then come back I returned with the product asking for a refund he was saying boss took it even though he stated he was the boss so he threatened to call the police I ended up speaking to Peter Who helped me retrieve it he states his name is Dr Zanira with a dodgy story and the fraudster Ehab is a bartender and a bit of everything this guy works endlessly and to be honest they all do I never got the name's at the other bar at the aqua park but they were some of the best guys around. He made everything fun and laughable Anno he gave myself a travel adapter as the rooms only have 3 sockets in random places in the room 1 by bed 1 on the opposite side and 1 in the bath room Once again Peter pointed me towards him Anno I insisted I should keep it but it was his and he gave his own property to do it Peter he is very common throughout the review he gave me everything pointed me towards guys directly speaking to other staff to tell them what to do to improve But he made my life easier and happier there at no fault was he to blame he made the attitude from some staff change and made other food like salad more fresh but this is an understatement walking around saying that what could we improve on he sat down listened wrote so you knew he was paying attention to everything that was being said he got me my £20 back no one else he did everything in his power and he did it within 10 minutes I was after it at 9pm the day before and he did it in 10 minutes he made the food taste fresh he made staff apologise if the behaviour was rude George you helped me with food when I wouldn't eat anything you would literally get your guys to make something fresh just for myself and for that you are brilliant this ment I didn't have to go out to a mcdonalds but you made it so I could remain inside not getting harassed and enjoy the food with that you showed you cared you made everyone feel like royalty you were just a cheerful happy guy I didn't have to worry about meals anymore or even be embarrassed as you fixed it Octopus you guys are a double edge sword You have some good crew on the paradise island unsure of their names but the yellow one was the captain and he was very relaxed and cheerful but it's a shame how we were charged commission when the equipment had regular faults in Personally I don't think I would book with you guys again which is sad You told us Mondays are English days but they weren't many English people aboard at all we were miss sold a paradise island

Staying in sindbad either aqua or club gives you the feeling that you are home.thr food was great the staff was so helpful and smiling.thank you sindbad for the wonderful days we spent there.till we meet soon.