About the villa
Things you'll love
- Swimming pool
- Barbecue area
- Sun terrace
- Beach 3km
- Supermarket 1km
- Shops, restaurant and bar 1km
- Resort centre 5km
- Nearest golf course 7km
- View Location
Open-plan lounge and dining room
En suite shower room
Iron and board , Barbecue , Oven , Dishwasher , Fridge , Toaster , Hob , Kettle , Grill , Satellite TV , Washing machine , Terrace , Parking , Wi-Fi* .
Open-plan lounge and dining room
FOOD & DRINK
- Evening Meal
Expensive poor quality
13 Jul , 2018 kaycecom
OUR TRIALS AND TRIBULATIONS with the first 7 days renting : 10 Monte Verde Villas, Javea Spain Nice VW Polo included too ONLY £2289 FOR A FORTNIGHT PLUS OF COURSE EXTRAS (Air con £100.00, Internet £70.00). (Not advertised as extras either) Batteries 4 euros Aircraft Seat allocation £30.00 Total £2493.00 All Care/Of TUI Saturday 16th June, arrival time 5.30 pm From Alicante airport go to office some 64 miles away, collect keys pay over 300 e deposit (what for, damage? to already worn out everything it transpired) 4 miles later …get in villa. Standard of building pretty poor especially if you have kids as you have to negotiate round the corner edge of the pool, it's tight and would be easy to fall in! get a small car (polo fiat 500 etc.) you won’t get a bigger one in the parking place! neighbours like to use your one too as bigger cars don’t fit in theirs either. If you want to sleep in Spain Air Con is a must ....(if you can get it working) but…. Air con is £100 extra, Internet is £70 pw extra Deposit 300e in case you damage something! (see later) Security alarms? Not used or told how to use either. Free Safe, you gotta be fit though! Showers built by Bodge the Builder! And includes rusty chrome-ware free of charge. Shower head itself swings freely when you turn it on ... and water goes everywhere! (see later) Window handle(s) broken, main door handle swings in the breeze. Razor edged handles on under sink cupboard in bathrooms. Take care! Little storage for food etc, minimal utensils. You need to be tall 6+ ft tall to get glasses etc, from the overhead storage Fridge been (badly) painted!!. to cover up rust and broken handles! Door shelves broken. No bins on site so told to find one on the street somewhere! (roughly 1 mile away) Poor standard of general maintenance As of tenancy start a VERY noisy pool pump, so loud can be heard in the main street and when the house is closed up!! And it's on most of the day! WARNING Bathrooms There are two bathrooms, 1 en-suit and 1 family. Both have rusty chromework, and have manually controlled shower temperature adjustment. (NOT auto thermostatically controlled) If you accidentally move the mixture lever whilst in the shower(s) you will either get scalded or get a cold. Still we’ve got insurance right? Both have electrical (240v) sockets next to and slightly above the sinks, within say 6”, and both have hairdryers permanently wired in to one of these sockets and hang on hooks above the sinks. In the UK and most other civilized countries this is illegal. I would assume it’s not in Spain if it’s like this. However, illegal or not it is very dangerous. Dropping a hair-dryer into a sinkful of water could kill, despite earth leakage trips. If you have kids beware and warn them, and be careful. Next day Pump finally gave up the ghost and quit, tripping the electrical box. Left it off to get some peace. Had also been leaking water for ages judging by the mess it's in. (It’s in a shed in the garden) and NO shutting the door didn't make any difference to noise levels! Besides you can’t shut the door! Can’t find any instructions for the Washing machine Dishwasher Air con, heating etc. Or anything else a tourist would expect to be provided with. Safe buried at the bottom of a wardrobe under a shelf, hands and knees and bent back to get access and get key in to lock/unlock it. Need to get your nose on the floor to see keyhole!! The damn thing has been installed across the wardrobe, so key lock is facing the wall as opposed to facing you. Rubbish! Monday Stop Press! latest, put the oven on for a pizza and it tripped the electrics several times but I did manage to get to eat the pizza after cooking it between bouts of electrical tripping in the "fuse box". Not used again. Thought we would use the Barbie instead… it was disgusting!! Cleaned the damn thing but had second thoughts about using it … had a fry up instead. Barbi (a tin can?) can be purchased new for about 6-9 Euro in a Chinese store. Went to get air con paid for and sorted, gave us a remote control, didn't work and no instructions provided. The little box on the wall (receiver) keeps randomly going on/off anyway.. flickering off then on again ...tapped it, loose connection somewhere inside. Phoned agent "we don't know” (and we don't care?) ho hum ripped off for another £100, glad we didn't get the internet, that too probably wouldn't work either. Even at £70! Tuesday Phoned emergency people, don't speak english, don't care about your problem but they will send someone round in an hour..... oh yeah!! After yet more phone calls to the emergency number, TUI in the UK (3 times,10-15 minutes each time, they don't answer the phone, so I phoned Sales ... sfunny that, they always answer!! ) Can't find a number for them locally, (but would have found them sooner or later if I could be bothered) Promised expert arrived! Expert doesn't speak English but eventually (after an hour) fixed the air con, and the washing machine and replaced the shower head fixing ... no new shower head though .. still had to use the leaky that one sprays water really well out of it's sides and over the floor!. Expert indicated that there is on going problems with this villa! Could have fooled me! Note: Found out you can buy Air Con remotes at any of the local Chinese stores, (they sell everything!) self code breaking too … I of course wouldn’t use or do such a thing .. especially as we’ve paid already, however …. Now we await the pool man .... fingers crossed. It’s Wednesday …back from shopping pool man been …taken out the pump and motor … will he come back? TV Remote batteries flat .. as were the remote to the air con … more expense!! Wednesday. Pool man came back with ‘new’ motor .. didn’t work, went away again. Eventually came back MONDAY of the second week to fit a ‘used but good’ pump motor, hey ho this one works and is nice and quiet. SUCCESS! We have spent roughly 3 hours on the phone to agents, repair emergency numbers and TUI in Spain and the UK On numerous occasions, no one has phoned us AT ALL Have not seen or found a TUI rep yet Message, TUI, I look forward to discussing all this with you when we get back. Summary This property in our opinion is NOT fit for young children or anyone not too stable on their feet, far too many points of potential points to injure oneself. The décor is dated, the fittings are either loose, rusty or downright dangerous. There is mildew on the walls and bathroom tiling is amateurish to say the least, and the en suite shower tray has to be seen, my grandson could do better and he is only 5!! I cannot believe that an organisation such as TUI are selling this property as fit for purpose. As a former owner of a holiday home in Cornwall England I would not have even considered renting out such a property as fit for family holidays, so why is an international organisation such as TUI? Since the demise of Thomson standards have dropped markedly, and I am damn sure that a German family would not tolerate such a property as fit for purpose. (TUI is German owned) As for value for money? I would value this property as reasonable at around £800 pw, including Air Con and Internet, and including the removal of the hazards pointed out in this critique. Research indicates that it is possible to rent a villa for less than £1200 pw that has all modern facilities, has 5 bedrooms and 4 bathrooms en suit Internet, world wide TV, gas BBQ etc locally. (But + Air con). Should have researched my options shouldn’t I. My sisters rented 2 such a properties at the same time as our rental of Monte Verdi Villas, (we were all attending a wedding hence the family holidays). Do I feel ripped off? For a dated, less than luxurious residence Absolutely!!! Am I moaning about feeling ripped off? Absolutely!!! Oh by the way, the kettle boils enough water for two cups of tea/coffee etc. For a 4 person villa seems a bit …inadequate! PS they did eventualy fit a brand new pump assembly........ In order to support the above photographs were taken of points raised where possible.
don't trust thomson
06 Nov , 2017 Muriel S
not only is the brochure misleading their complaints department is a joke! we arrived in the dark not a light anywhere one of our party fell over and was lucky not to end up in the swimming pool as the entrance was dangerous.the whole place was poorly maintained and looked after.do not go to no.10 villas monte verde in javea if you want a decent holiday
28 Sep , 2017 Denbow2013
The villa was in a very peaceful complex. Yes, you need a car. The villa I stayed in was number 10. In previous reviews there was a tree that covered the pool from the sunlight, I think this has been since had the top chopped so not so bad. Went with Thomsons Villas no support at Alicante airport. I had to ring to the Uk to see where I had to go. Had to get keys from a hotel Pinosol near the villa, just in case they do not tell you. Eventually, I found this out by googling another website as the agent did not get straight back to me. The villa was comfortable, clean but basic, it could do with a refurb. The television was limited to BBC news, sky news and luckily paramount did English films at night. Only one towel bath and hand towel per person. Did have small hairdryers in the bathrooms, which was not on the itinerary. With a bit of TLC this could be a lovely base. Five minutes in the car from Arenal which is a lovely area. The pool was cold as not heated, but it was cleaned midweek. I did the love the area though.
First holiday abroad september 2nd 2017
20 Sep , 2017 derekwebb2017, 186463
Landed 715 pm thompsons rep more interested getting people on buses [your on your own] First holiday abroad was a disaster stayed at 11 calle aguilas [ never again] took hours to find it so phoned thompsons help line given yet another address no sign anywhere for monte verde. pinasol hotel gave us directions with another address still couldnt find it asked a taxi driver he says follow me i show u took us to wrong place finally found it 530am . villa was dirty bath rooms filthy. work top looked like someone chopped wood on it cupbord doors didnt fit proply furniture seen better at a jumble sale . matress to small for bed.ensuit shower tray filthy. outside path muddy foot prints everywere+ around the pool mud in the pool sun loungers dirty . outside table dirty ground in dirt chair leg broken the floor not swept outside .cleaners none existant spent most of holiday cleaning . NEVER AGAIN SPOILT HOLIDAY . not worth the money dont go there.
Villa number 10
25 Jul , 2017 fred10989, 504204
Couldn't go swimming in the pool as way to dirty and no sun on it , to many trees blocking the sun . In the main bedroom the light switch got stuck so I couldn't turn the light on or off , in the main bathroom one off the hooks was broken so you couldn't hang towels up , there was no chain on the plug so i had to use a fork to get it out, the air conditioning is either on or off so you can't change the Temperature and is right above the bedrooms so very noisy. Nearest shop and restaurant is about 30 mins walk for a descent meal. Other than all of this I hade a good holiday
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Villas Monte Verde https://content.tui.co.uk/adamtui/2018_9/3_9/6e79af1d-3fba-4aaa-afb4-a95000964ad6/ACC_011170_CBL_09WebOriginalCompressed.jpg?i10c=img.resize(width:658);img.crop(width:658%2Cheight:370)
Stay at the Villas Monte Verde on your holiday. With a First Choice holiday we do all the hard work so you don't have to. Book today.Swimming pool Barbecue area Sun terrace View Map
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TripAdvisor Traveller Rating: /5 based on 13 customer reviews