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    Windsor Palms

    InKissimmee, Orlando, United States Of America

    TripAdvisor Traveller Rating

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    Based on 407 reviews

    ABOUT THE HOTEL

    • Official Rating: No official rating

    The Windsor Palms Resort Homes flaunts smart villas with pools and a central setting, so you’re all set for theme park trips and relaxing pool days.

    This gated complex has a privileged position next to Mystic Dunes Golf Club and close to Orlando’s theme parks. You can reach Walt Disney World or Universal by car, and there’s a shuttle bus* to both, too.

    Fully fitted kitchens, dining and living areas come as standard at these three to six-bedroom homes. And you get your own pool at the villas. The clubhouse steps it up a notch, packing in an extra pool, a bar and a cinema.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    You'll need to pay a security deposit by credit card upon arrival – this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 3 to 6

    Things you'll love

    • Near Walt Disney World Resort
    • Clubhouse with a pool
    • 58-seat cinema

    Location

    • The homes are located just a short distance away from the main complex
    • 3/4 mile from a shopping complex
    • 5 miles to Walt Disney World Resort
    • View Location

    FOOD & DRINK

    Self Catering

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    Facilities

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      accommodationData.facilities
    • Outdoor pool

      You'll find a good-sized outdoor pool surrounded by a sun terrace. There's a hot tub and a small pool for the children, too.

    Rooms

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    Owners don’t care about renters
    23 Mar , 2020 glsmith1027, 53784
    We’ve stayed at this resort with the same owners for 4 years and enjoyed it but with a new owner the condo is super uncomfortable. During the recent virus situation this resort closed its game, exercise and theater the second week of March and locked the pool area and clubhouse. They even padlocked the tennis and basketball courts. All the owners talk about is lost profits while people who PAID for those amenities don’t have access to them. I personally called and visited other neighboring resorts and most still had full or most amenities running with common sense precautions. Ex., Emerald island Resort, Champions Gate Resort, even our sister Windsor Hills Resort. You used to pull in and the gate guards said hi but not anymore. It’s not even a nod, all business. By the way, many owners are Canadian....I wonder why the pool closed on March 21, the day all Canadians left for their mandated home arrival of March 23? Many have lowered prices to lure new renters in but ARE NOT telling guests there are NO amenities. All you do is sit in your room or lanai. Unethical and poor way to treat your customers. 1/2 of our financial commitment is totally lost and don’t expect help from the owners. You’re just a money trough for them.
    Surprised and Pleased!
    12 Feb , 2020 SadinFlorida, 42139
    I wrote a couple years ago and all was true "Sad In Florida". However, my husband and I went to visit a friend staying at the resort and it was taken over by another owner and Jerry is now gone. It is a very friendly and the grounds are beautiful, cars are gone that have stayed over 3 years. They have done a great job cleaning up and making things better for renters, Bravo for them.
    Associa Manager was SUPER!
    08 Feb , 2020 Susan M G
    We are from Ohio and are staying at Windsor Palms for the winter. So, we brought our bicycles along. We love to ride in this gated community. However, we discovered that there were no bike racks available; and that we were to carry our bikes up and down to our second story unit (which has no elevator). We put in a call to Ron Shipwash, the property manager; and Ron was able to procure a rack that we can use. AWESOME CUSTOMER SERVICE! We appreicate it very much. We'll be coming back! Thanks, Susie from Ohio
    8191 Fan Palm Way... Terrible
    12 Nov , 2019 Harold O
    I have been renting houses in this resort for the last 4 years. There have been some poorly kept homes but this was the worst. Musty smell as soon as we walked in. No WiFi !! Who doesn't have it now a days. Luckily house next door had open access. No pool heat, not offered. No pool towels offered. 6 bath towels in the house. Asked management company for more and went to Walmart and bought more No games room, pool dirty, sliding doors off track, not enough cutlery, had to repair dryer vent (bought duck tape at dollar store), repaired sliding door and fridge ice maker. Good thing we were 6 handy male golfers. A lot of work required by home owner.
    Scam alert
    10 Oct , 2019 CHRISMAHAY
    2305 Butterfly Palm way 201 Windsor palm belongs to Ms. Lucy Villar, Me and my family stayed there from 11th September 2019 to 16th September 2019 We were welcomed by cockroach in our bedroom. While our stay we saw that a thin ply underneath the coffee table missing a screw hanging down, later on we realized some one had put stapler pins to hold the ply, Instead of putting a screw on the ply Lucy Villar charging me US$250.00 to replace the whole coffee table. It's not a right way to run the business.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally