Doubletree by Hilton Resort and Spa Marjan Island

Perfect servis by Shahrukh and Deborah! Precissious work and services of all employes, excelent food, drinks, clean rooms. All wants to make you happy. Enjoy the see, pools, etc. Best weather, no clouds, never rains!

My wife and I have just returned from a weeks stay at this hotel..On arriving in Dubai at 2 a.m. where the temperature was 40 degrees we knew that maybe we has chosen the wrong week with predicted daytime weather in the mid forties. Private vehicle luxury taxi drove us the forty five minute ride to the hotel where we we met by the very efficient front desk staff and then driven down to our Bay Club room number 4426. The four BC. blocks consist of four storeys with just four rooms on each floor.the room and terrace were luxurious,spotlessly clean and very comfortable.The essential air con was proficient and we slept well. Next day we sampled the Marjan main restaurant where the B.C. member has their own adults only dinning area.However,I suspect that this room was open to all guests as no method of verification was evident ( this is apparent everywhere )....food was of good quality and there was a wide selection.we both felt that dining here and indeed all of the restaurants had the feeling of a “ cafeteria “ type ambience...it didn,t feel five star. The service however was extraordinarily superb.Warm smiles everywhere....Mohamed Kamel,one of the chefs,would waltz into the area bearing special creations and a very cheerful character...a big man making a big impression...Look out for Lady Lee who took special interest in providing excellent service. Once we had checked out the facilities we decided to spend the days around the adults only pool at the back of the main building....the towel guys and especially “Hari” looked after us...what a great team !.....the poolside bar opened around ten A.M. and was serving all and sundry with drinks which was a surprise because I thought that they didn,t start until noon. Special recognition for Sawama who always met us with a warm greeting everyday... Lunches were taken at the Brasserie and again service was exceptional....congratulations to Prakash who refused to allow my Campari to empty ! What a professional chap. Sampling all of the A la Carte restaurants we found the Asian the best although they all gave excellent service and a good choice of menu. The Asian team were all professional and we also enjoyed watching the team of chefs preparing and presenting the various dishes...well done also to the the lady suprevisor who gave exceptional service. Just a few small negatives worth consideration.... We chose the 24 hour all inclusive option which gave us the choice of the full menus in the restaurants.That was a big plus for us,however the there were only only three wine options,which were just average ( out of a bag ) wines. The Spirits were cheap non branded and again only average quality. The Bay club exclusive pool was open to everyone so not exclusive. The Marjan restaurant was extremely busy and a bit down market considering the rest of the hotel.....probably down to the mix of client social classes ...for us it felt like a melting pot and not for more discerning diners. No doubt the hotel has a very successful business model offering value for money but at times it felt like a holiday camp rather than an upmarket hotel. Dress code for the restaurants was being enforced which was big plus for us...there were some guests who tried it on. Finally, to summarise, yes we shall return when the weather is cooler...an exceptional experience at one of the friendliest hotels we,ve ever stayed in.