Cocooned in lush gardens, the ClubHotel Riu Tikida Palmeraie is a quiet retreat just 15 minutes’ drive from Marrakech’s medina.
There’s a lot going on at the Riu Tikida Palmeraie. Spread across 13 acres, this complex lines up a trio of restaurants, tons of sports and activities, and a monster-sized swimming pool.
The hotel is set in the posh Palmeraie district of Marrakech, 15 minutes’ shuttle bus ride from the medina. Bedrooms are nice and big, and mix modern décor with authentic Moroccan touches.
TripAdvisor Traveller Rating
Based On 5114 reviews
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All Inclusive - Here's what you get
Buffet meals.Snacks. Theme nights twice a week. Optional dining in the Moroccan and Italian restaurants.
Unlimited local and imported alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
junior suite with balcony or terrace
Your junior suite will come with either a balcony or terrace for some extra room outdoors. The suite includes a lounge area, ceiling fan, TV, twin beds and an extra bed in the bedroom. The junior suites have a luxe feel about them thanks to rich earth tones and a dark coloured rugs.
twin room with balcony or terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, TV and an extra bed in the bedroom.
TripAdvisor Traveller Reviews Show more reviews »
The old saying "You get what you paid for"
We had a great time and if we had gone by previous reviews would probably not have gone because they do not tell the whole picture. Yes the resort is dated but this is Morocco and yes the resort is tired but it is well maintained and is kept extremely clean and tidy. The staff are absolutely fantastic and are a credit to the hotel we could not fault them which is what made the holiday great. The entertainment was as expected from a Thomson Holiday "entertaining" but enjoyable. The food was a bit hit and miss but we found it best to stock up on breakfast and lunch and would suggest that you try to book the Moroccan restaurant when you can. The pool, well it reminded us of the ITV programme "Benidorm" we kept expecting Maj to arrive on her disability scooter at any time plus the "Brits abroad" brigade were out in force as most of the sun loungers had towels on them by 8:00 am. We were there for New Years Eve and were very pleasantly surprised with the evening which started with a champagne reception followed by a Gala dinner we then went into a live entertainment show (which was hilarious) with the countdown to midnight followed by a disco into the early hours, all in all much better than expected a big well done to all the staff. Would we recommend it? Yes we probably would as long as you remember "You get what you pay for!"More
Decent hotel if you want an escape from medina life
We stayed in a riad in Marrakech medina for four nights and then went to a four-day three-night desert trip before arriving at this hotel, so our first impression was that we are finally back to the civilized world! The hotel, as many other modern resorts, is located quite far away from the residential Gueliz and the touristic Medina. So there is no much else to see nearby, and you need to take a taxi or use the (free, but not very frequent) shuttle to get to interesting places. This is not an issue for us though since we have already visited medina earlier). We were told by our tour guide that the area is not very safe, but fortunately every car/person entering the property was carefully checked. After checking in, a small golf cart took us to our room which is spacious and dimly lit (in a strange way). There is a tv in the room but the remote does not work, which provides good exercise to walk to the tv to press button, especially after eating all the buffets. For an all-inclusive hotel, I feel obliged to comment on the food. For lunch we visited the pool-side buffet restaurant and for dinner we went to the restaurant next to the lobby. It is also possible to make reservation at the fancier Italian and Moroccan a la carte-style restaurant, but we were too tired from our desert tour and did not bother to do that. There is a decent collection of food (nice break from tagines/couscous/brochettes) in the buffets, however most of them are quite bland. For lunch and dinner, you also can get white/red/rose wine, and a variety of soft drinks. It would be great if they provide some cocktails a la carte or draft beer at the buffet. After the meals, we took a nice stroll around the hotel ground. There seems to be a tennis court, a volleyball court, and a basketball-football court. However all the basketball/footballs seems to be without air, maybe this is a measure against theft (or pleasure)? One of the two pool tables in the lobby is also out of order. It looks like many facilities in this hotel were nicely designed but poorly maintained and even neglected. There are an out-door pool (which opens until 6pm) and an indoor pool (which also closes quite early). The worst experience of our stay came on the day we checked out. Since our room is about a 5-10 minute walk to the lobby. We called the front desk to see if they can send someone to help with our baggage. They said yes and 15 minutes later no one showed up so we called again. They said they could now send a staff but we decided that we should just walk there to avoid further delay. Please keep that in mind if you are tight with time. After we checked out, the front desk staff helped us get a taxi (it is a long walk from the lobby to the street). The taxi driver asked for 150dh (during day time) from our hotel to the train station which is certainly a rip-off (by meter probably 60dh or lower), but what else can you do when staying in a resort like that? Overall it's an extremely cheap all-inclusive hotel in the American/European standard. However given its location I am not sure if I would choose it as a base for visiting Marrakech (a riad in the medina is more interesting). And certainly there is plenty of room for improvement.More
OK for chilling and getting fat!
Travelled with Thompson from Bristol (but flying on Easyjet). Flights and transfers accomplished surprisingly easily. Transfer from airport to resort took about 25 mins through Marrakesh so got to see a bit of the town. Initial impressions of the resort were good - it is large and you can happily walk off a number of calories getting to and from your room. Ours particularly were at the outer reaches of the universe as far as the site was concerned (5163 &4) although this may have been because we were travelling with my father and they managed/juggled to put us in rooms across the landing from each other. We had a 'junior suite' and my dad had a standard room. We appreciated the extra room although the standard rooms are far from pokey. The dÃ©cor is plain but pleasant and the furnishing are of a reasonable standard, if a little tatty. We had 7 windows in our âsuiteâ and none of the blinds worked â I repaired one by cannibalising two but gave up after that. When mentioned to the maid, she just wound the strings around them after bundling them up! My dadâs bath didnât drain on the first morning but it was sorted before we came back after lunch â another indication of the âtirednessâ of the whole place. Our Junior Suite had a full walk in shower as well as a bath (with another shower over it). The shower was excellent with good temperature, flow and pressure although we did lose water pressure completely on a couple of occasions in the late afternoon evening which, reception said, was a site wide problem. TV in room with BBC World, Sky(UK) and CNN so we were able to keep up with news from home although at 23â it was a bit small. Now to the food: I know that you don't go to an 'all inclusive' expecting haute cuisine but the food here was basic. Plentiful, beautifully presented but pretty ho-hum otherwise. We were allowed to have bacon (in a Muslim country!) on two days and there was a (closely guarded by two 'chefs') cheese board on one occasion (Christmas Eve Dinner). There was a general feeling of a very tight âper diemâ being strictly monitored. The booze flowed freely enough although the local wine (choice = red or white!) was an acquired taste that I didn't acquire! The local beer was fine and we mostly stuck to that with the odd G&T. Whilst the temperature was supposed to be around 20C - be warned in December/January this is only achieved in early afternoon for about 10 minutes! It was very amusing to see all the staff wearing at least 3 layers whilst the hardy Brits/Germans/Dutch lay around the pool in swimmers. We did a whole day trip to the Atlas Mountains in a 4x4 which was well worth it. Met a local Berber family and had tea and bread with them. Excellent guide and our driver - one guide for 5 vehicles holding up to 6 people each work in a convoy. We also did the obligatory 'Souk' trip which was an experience not to be missed. The Pharmacy was a particular highlight - especially if you are in the need of cheap spices, cosmetics or herbal 'Viagra'! Which comes in two versions, one for males and one for females. A token gesture to Christmas was paid by the hotel - it is a Muslim country after all so don't expect too much in the way of Santa's and Trees with decorations. The whole site (I think it was built/opened in the late 90's) is looking a bit tired but the grounds were/are maintained within an inch of their lives with a team of groundstaff tending them every day we were there. The staff cannot be praised highly enough almost all of whom are multi-lingual. They were available, attentive, friendly and professional at every turn - I would struggle to fault any of them. So, in summary, it was OK but not very exciting. Suitable for us to chill over Christmas but I certainly wouldnât want to spend any time there during the more popular months (we got the impression that the hotel was perhaps half empty).More
Kevin S, 186220
Amazing experience....Do not allow the negative reviews deter you from going
Amazing experience Do not allow the negative reviews deter you from going. This resort is fabulous, yes the room ceilings are painted brown which makes them feel very cosy (not bright). But the space available and quality of room, furniture, bathing facilities is great. We had a ground floor room with a garden/patio area. I particularly liked having a separate toilet/bath room. The lights in the bathroom and wardrobe area is bright and makes up for the sleeping area being low lighting. Be warned the rooms can be a distance away from the reception - which is a shock when you first arrive but you quickly get used to it and almost become grateful for when the festivities are on but you want an early night. The food can be repetitive but that's only an issue if you don't pace yourself and pack everything onto one plate within the first few days. I advise viewing all the food available and plan meals. Everything I tasted was very well made especially the green beans, roast beef and freshly made doughnuts.... I easily put on a few pounds. Tip - always use the warm plates to keep food warm for longer. The all inclusive is very generous, the staff are excellent, very accommodating and make everyone feel special. They remembered my drinks orders each day and greeted me like family (without tipping). They understand your requirements. If there are problems with your room they are rectified quickly - which I experienced. The maids tidy the rooms each day to high standard which I found impressive (I am very messy on holiday). I visited in December for Xmas - the sun is out 10-5. Outside of these times pack warm clothes as the temperature drops (not as cold as London but noticeable). The Xmas festivities were amazing, champagne and sushi reception, special Xmas buffet and a show. Thank you Clubhotel Riu Tikida Palmeraie for my Xmas gift - a Moroccan teapot and for providing a memorable experience. I paid for a spa experience which left me relaxed with baby soft skin. The spa prices are very reasonable. The grounds are beautiful and are good for walking around/jogging. The animation team were good, during the day they ask you to participate but are not persistent. In the evening they put on shows in the theater which were very entertaining (but they don't start on time). The Moroccan restaurant has a long waiting list so didn't experience, the Italian restaurant which I did experience was lovely and I very much enjoyed the food and the quieter atmosphere. Surprisingly I had excellent WiFi for my duration (5 days) including in my room (opposite side of the pool) but aware of many people complaining/being jealous that there WiFi connection was poor. I was able to stream music, download images and make video calls all from my room. Absolutely amazing resort, a shame I don't do repeat holiday otherwise I would be booking for next year Xmas (but never say never - the appeal of this place is strong). The only negative I can think of is the wasps but a drink cover/tissue will stop them hovering around your drink and sometimes the opening and closing the room doors can be tricky.More
Nice relaxing place to stay
I stayed here for a week at the end of December and had a really lovely Stay.Great sized rooms with good power shower and plenty of storage space.I found the food was pretty good with great waiter service Nicely kept grounds with a lovely big but freezing pool.I found all the staff to be very friendly and attentive despite working long tiring hours.But i thought the entertainment was awful, really boring repetetive dancing shows and totally from the last century.But, a lot of people seemed to enjoy it, so perhaps it was just me in the wrong.Overall, i really nice complex to stay in, even though it is really besed in the middle of nowhere.More
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