Cocooned in lush gardens, the ClubHotel Riu Tikida Palmeraie is a quiet retreat just 15 minutes’ drive from Marrakech’s medina.
There’s a lot going on at the Riu Tikida Palmeraie. Spread across 13 acres, this complex lines up a trio of restaurants, tons of sports and activities, and a monster-sized swimming pool.
The hotel is set in the posh Palmeraie district of Marrakech, 15 minutes’ shuttle bus ride from the medina. Bedrooms are nice and big, and mix modern décor with authentic Moroccan touches.
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Based On 4606 reviews
Buffet meals.Snacks. Theme nights twice a week. Optional dining in the Moroccan and Italian restaurants.
Unlimited local and imported alcoholic and non-alcoholic drinks, until 24.00.
All are included except where indicated.
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Your junior suite will come with either a balcony or terrace for some extra room outdoors. The suite includes a lounge area, ceiling fan, TV, twin beds and an extra bed in the bedroom. The junior suites have a luxe feel about them thanks to rich earth tones and a dark coloured rugs.
These interconnecting twin rooms are relaxing spaces thanks to neutral, eathy colours. They come with either a balcony or terrace. The rooms include a ceiling fan, TV, twin beds and an extra bed in the bedroom. You'll need to book two of these room types to get these rooms. The twin rooms are connected by a private entrance off of the main corridor.
Flew with Easyjet and booked hotel of Riu website. Arrived at hotel about 6.30pm. Quick check in and as there was just a few people checking in we were taken to room in buggy. Room was large but a little dark. Air conditioning could have been better but was ok. Food was good with plenty of choice. Even had pork bacon at breakfast. There was an Italian and Moroccan restaurant that had to be booked but they were buffet not All a Carte so stuck to main restaurant after one visit. Service was excellent . Thanks to Hassan and his colleagues in that row for taking good care of us. Pool was huge with lots of sunbeds and shade if needed but as mentioned you have to be up early to get a good spot. Bring a beach towel as you can only collect the provided ones after 9.30 from reception so on first day it's a bit awkward as all beds gone by time you get towels. People then take them back to their room so they have one for next morning. There are two pool bars so getting a drink isn't a problem. Ground so we're well kept and there was something lake with frogs and turtles. Frogs were very noisy on an evening. Hotel does have a free shuttle bus to the Medina. Have to say the whole entertainment team were brilliant and they put on some great shows. Bar staff in room where show was on were all very good. We didn't do any trips as we just wanted to have a lazy week in the sun. More
I've visited this hotel 4 times, the first year was back in 2010, 2011, 2014 and then again this year and I would one hundred percent return here again tomorrow! I've been with family and friends on these occasions and its absolutely perfect. The hotel is gorgeous, the decor in the reception, bars, restaurants and especially the rooms, everywhere is lovely- proper Moroccan! The staff are so nice in all aspects of the hotel and they can't do enough for you. The animation team are a fantastic bunch too, they really help make your holiday. The food options across all three restaurants is great, something different every night and there is some of the best Moroccan food in the Moroccan restaurant (you must book for this!) Another good point about this hotel is that there is a shuttle bus that goes every couple of hours to the Medina and back, this is so handy to getting into the square. I'd strongly recommend going in on the day time and again an evening because you'll get such a different experience on both. One little extra thing! The spa! This is a fab little place to go and get a facial and relax out the back, however how lovely this is, last year we went to a hammam massage outside the hotel (which was absolutely amazing!) the animation team reps or receptionist will help you- we went to a place called Lotus which I 100% recommend! I would rate this hotel a strong 5 star hotel and regularly recommend this to everyone I know! I will be back! More
This was our first time on a Thomson all inclusive holiday. Overall, we enjoyed but I don't think I would go with Thomson again. The highlight was the cleanliness of rooms and some of the Moroccan cuisine. On arrival we were ushered immediately into the restaurant. There seemed to be a one way system in place and we had no time to pause or take in where we were. So first impressions were that this place ran a tight ship which wasn't the best. As our flight was delayed by three hours, we all got caught up trying to check in at the same time which was tiring seeing as it was around 12pm. We had no idea where our suitcases were when we were allocated a room so I rang for it to be delivered. After 30 minutes of waiting there was still no sign of the suitcases so I rang again and they told me they were busy. I did not think this should be an excuse - not our fault Thomson decide to cater for so many people?!? We were desperate to go to sleep but had to stay up for the suitcases. Some of the reception staff (not all) were quite rude and dismissive. On one occasion I informed the receptionist that I had requested 200 dirhams from the cash machine and that it had given the me 300 instead and had taken the extra money out of my bank account. The woman just laughed at me and said I should be grateful (baring in mind I wanted to take out as little as possible as it was our last but one day at the hotel). The machine then sucked in my debit card when I tried showing her what it did and the machine did not give it back for more than a few minutes. The other negative encounter I had was with a male receptionist. I asked if I could use the hotel phone to ring a tour company to take us to the Atlas Mountains (4x4 camel private tours, I highly recommend it!!!). He was clearly unhappy that I was not booking a tour through Thompson and asked me how much the tour was after I got off the phone. He also said that the tour I had decided to go on was too expensive which made me feel stupid. I though his comments were unprofessional and that the cost of the tour was none of his business. On a positive note, I found some of the other receptionists to be really friendly and helpful. One lady printed off a document for me which I was really grateful for. When we arrived at Riu Tiki, we were expecting a nice relaxing holiday. We did not mind the music that was being played around the pool area but it was really loud at times. Also, although the entertainment staff were trying to be friendly, it got a bit tedious having people introduce themselves to us all the time while we were trying to relax and read our books. Most of the food was really nice and we loved the Moroccan cuisine. However, every time I went to get boiled potatoes they were never cooked and my boyfriend had a burger which burst on his plate and the oil went all over his top and face! We had never been on an all inclusive holiday before and this was our first time with Thomson. I'm glad we went as it was convenient that we didn't have to leave the hotel but I would not chose Thomson again. More
Liana C, 186460
Everything you could ever wish for in a holidayðð the staff were very friendly without being to overpowering and very pleased to help and nothing was too much trouble. The rooms were spotless and nice and cool. The food was superb and being a vegetarian found the food very very good. The drink was very nice mmmmxand refreshing. The hotel complex was immaculate and very well maintained. Can't think of anything negative to report. Towels are supplied. An Iron can be brought to your room via reception. You DO need to get up early to get reserve a sunbed as they do go early. The evening entertainment was very good as were the entertainment teamðð Can't wait to visit this gem again More
First things first, i've you've never been to Morocco before, bring a pen you'll need one for the airport as you need to fill in a small visa application. It's free but there is no pens given and you'll skip loads of the queue if you have one ready. I recommend taking about 200 pounds in cash and exchanging it at the hotel for the best rates. the ATM charges around Â£2 per transaction depending on your bank however the exchange rate is the same as the hotel. The hotel is about 15-20 mins away from the Airport and should be your only stop. First impressions on the hotel are its absolutely beautiful, everything about it. Its clearly well maintained. We arrived at midnight local time and were told to leave our bags they will be delivered to our room after checking in. However we were offered some late night dinner prior to checking in which was a nice touch. Checked in and headed off to our room and 5 minutes later we had our bags great service. The room we had 4004 was directly behind the pool so quite a good location. However there are loads of mosquitos which required swatting as my fiance is allergic. The room has a safe which is free to use as well which is a nice touch. The bed is 2 singles pushed together which didn't bother me as I like my space. Room has a TV, Hairdryer (rubbish), sofa and a table. No iron or kettle which is a slight let down. If you want a good sunbed spot make sure you're down at the pool at around 7.15 no later. The pool area is lovely and there are 2 bars, we used just the one and tipped the waiter Adil as he was great and received great service throughout the week with getting drinks delivered poolside etc. The pool is cold but it needs to be as we had temperatures of 45 degrees. Entertainment team are nice and friendly and not too pushy which is nice. Breakfast has a good selection of food and even has bacon and sausages. Lunch is great too however I wasn't a fan of the burgers which had a strange taste. Dinner has a good selection of dishes and you will struggle to find something you don't like. However it gets busy and we spent a while queuing however food is worth the wait it really is lovely. We were there for 2 weeks and didn't find it that repetitive I mean you can only cook so many dishes. Note you can't wear vests / swimming shorts (not saying you would) but seen several people getting told to change which is fair enough its dinner after all. The lobby bar is nice and quiet and serve nuts/olives at around 6.30-7 which are delicious. We only ventured outside the hotel a few times, once to go to the cash and carry which is walkable, go out of the hotel and turn right and its about a 15-20 min walk. Go past the petrol station and cross the road, its the massive building, you can get food, drinks, snacks here for your room at really really cheap prices compared to the extortionate hotel shop. There is a local bus that the hotel runs which takes you into Marrakech to the market. have your wits about you, you will be pestered every 10 meters, however just say no thanks and be polite and they tend to leave you alone. I do recommend going to the market as its an experience however don't pay for a guide or don't pay thomsons just book the bus at the hotel reception and don't pay more than half the price they want (apart from magnets / drinks / small items). We got a big handcrafted chess set for 300 Dirhams when they wanted 900. I would say 7-10 days is enough just due to the lack of things to do but its really worth a visit as the hotel is lovely, food and drink is lovely (drinks are strong I was hungover on the cocktails twice!) and the staff can't do enough for you. Me and my partner will be returning next year as its really good value for money.More
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