Cocooned in lush gardens, the ClubHotel Riu Tikida Palmeraie is a quiet retreat just 15 minutes’ drive from Marrakech’s medina.
There’s a lot going on at the Riu Tikida Palmeraie. Spread across 13 acres, this complex lines up a trio of restaurants, tons of sports and activities, and a monster-sized swimming pool.
The hotel is set in the posh Palmeraie district of Marrakech, 15 minutes’ shuttle bus ride from the medina. Bedrooms are nice and big, and mix modern décor with authentic Moroccan touches.
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Based On 5553 reviews
- Official Rating
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All Inclusive - Here's what you get
Buffet meals.Snacks. Theme nights twice a week. Optional dining in the Moroccan and Italian restaurants.
Unlimited local and imported alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast, on the spot cooking stations, continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
Junior Suite with Balcony or Terrace
Your junior suite will come with either a balcony or terrace for some extra room outdoors. The suite includes a lounge area, ceiling fan, TV, twin beds and an extra bed in the bedroom. The junior suites have a luxe feel about them thanks to rich earth tones and a dark coloured rugs.
Twin Room with Balcony or Terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, TV and an extra bed in the bedroom.
TripAdvisor Reviews Show more reviews »
Just back from a weeks break here. Nice quiet location within reach of all attractions. We were upgraded on arrival to a suite as it was my husbands birthday and retirement...lovely touch thanks! Food good plenty of variety and hot. Two bootable restaurants on site both good..marrocan and Italian. Sun beds an issue really needs resolving if your not prepared to get up at 6am or pay the pool guys to put your towels out well good luck. Management please listen to your guests complaints about this!!!! Overall great stay a few guest spoilt the atmosphere due to acting like they were at an 18-30 hotel but we were just unlucky to encounter this.More
Ignore the negativity
We have just returned from a week at this beautiful hotel, and can honestly say after reading some of the reviews on here I was a little apprehensive about going but once I arrived it was very clear that some people jut like to moan on here. I will give my 100% honest opinion. Hotel itself is beautiful, decorated in traditional Moroccan decor, gardens maintained and 2 lakes with water features. Can change money at reception current exchange rate was 12 dirham to the £ Rooms- we stayed in a double room which was a decent size plenty of room with a dressing table, two good size wardrobes wth hangers provided and safe. Separate toilet and bathroom with bath and shower. There is a hair dryer provided but it does overheat after a short while and stop working. Took me 4-5 attempts to dry my hair so would recommend taking your own. Pool - I'm sure this is THEE biggest selling point for the hotel and it doesn't disappoint. It really is huge an just as gorgeous in the flesh. Yes it's not heated but with the Moroccan heat it's not exactly freezing and come lunch time it's warm. There are plenty of sun loungers but typical brits like to be up from 6am reserving loungers. Most mornings we weren't out before 10am and never struggled to get a lounger. There are a few broken ones due to the heat the plastic bends and snaps so be careful. There are pool boys who are happy to move loungers to where you want etc. Towels are also provided at the pool if needed. Bars & Restaurants - There are 3 restaurants and 3 Bars. The pool bar is open 10-6 every day serving all drinks, cocktails, coffee, beer and soft drinks. I saw a few comments on here about the wasps and this is true due to the sugary stuff around the bar there are a lot of wasps - this is my only criticism about the whole hotel. I'm not sure how they can improve this but it is just around the bar and not the whole pool. The terrace bar is open 10am - 11pm serving the same drinks and also has singers or dancers in an evening. The Lobby bar is open 9.30am - 12am. This is opposite reception and is lovely comfy couches / chairs. Also has TV on showing world news etc. Restaurant wise they are all fantastic - ignore the people slating the food. It will only become repetitive if our eating pizza and chips every day! The buffet style restaurant serves a huge selection of food, traditional Moroccan, pastas, pizzas, curries/stews etc. All changing daily. The salad bar is massive and always a good selection. Lunch time they also served panini's, burgers and sandwiches. The Moroccan and the Italian restaurants are lovely and a must at least once - still buffet style but drinks are served by the waiter/waitress. All the food is lovely. Didn't have a bad meal in the whole week. We booked these the day we arrived and there was plenty of availability. They do two sittings an evening so enough to go around. Excursions - I would highly recommend booking our excursions through the hotel and not Thompson unless you want to pay more. We booked the Ouzoud Waterfall excursion and would highly recommend- it is a full day but so worth it (wear comfy shoes though) we booked through reception and only paid 900 dirham for the both of us - I believe Thompson were charging 750 dirham per person. Also Thompson are offering a couples spa experience which is at the hotel costing 600 Dirham each where if you book it at the actual spa (which we did) it's 950 for the both of us. I would recommend it to anyone who loves a good spa - beautiful massage / body scrub / facial and a hammam. The hotel runs a free shuttle bus to the market at various times throughout the day. It's a must if your visiting Marrakesh. We went on the 4pm one and have been told this is a perfect time to visit if or a newby it's busy but not hectic like in the evening. I will say you do need your wits about you and as much as you want to be polite with them you have to be firm. As soon as you step of the bus they are selling you things. It is a bit much but it was expected. Know what you want before you go and how much yo want to pay for it. You have to barter you will get them down and if they won't come down walk away 9/10 they will chase after you and agree the price. Try and stick to the square. We wondered down some very dodgy side streets with the locals shouting at s trying to lead us somewhere we didn't want to go. Little scary but was firm and went back the way we came. All in all a fabulous holiday we will be retuning in the future. More
This hotel is under rated!
We visited this hotel in July 2017 for a mini honey moon before we jet off to Cape Verde in October and we will 100% be returning next year. The flight from Manchester wasn’t at a great time but when we arrived at the hotel around midnight the check in was quick and easy, it was lovely to be greeted by such lovely staff. They has even made sandwiches for everyone as the restaurant was closed which was a lovely touch. When we arrived at our room is was lovely, so big and extremely clean. There was cold water in the fridge and a bottle of fizz which was a lovely touch. The aircon in the room was fab, some mornings we would even wake up cold which wasn’t a problem as there were loads of fluffy blankets stored in the wardrobe to keep up warm. The room had two really large wardrobes so plenty of room for both our clothes. Also a safe stored in one of the wardrobes which was free to use, no deposit needed which is a change! We woke up early each morning (around 7:30am but who wants to waste their holiday in bed) so we had no problem getting a sunbed. The sunbeds are fab, loads of little beds and different areas around the pool to pick from to keep everyone happy. A lot of the areas have canapes over which was great as it was around 40 degrees during our stay. The entertainment around the pool each day was fun. Yoga and darts every morning, water zumba at midday and again in the afternoon and water polo in the evening. The animation team walk around the pool trying to get everyone involved but if you say no they don’t push you and they are all so lovely. Nozzy and Lee were our personal favourites. The pool bar is the first to open at 10am and the lobby bar closes at midnight so you aren’t stuck for drinks. Good menu and if you fancy something not on the menu they are happy to make it for you (i did this quite a lot as they put brandy in everything, yuk). Breakfast is in the main restaurant and it was so yummy. There is so much choice so I have no idea how anyone can moan about the food at this hotel. The selection of fresh fruit was brilliant, pastries, eggs, meats, cheese, breads, turkey bacon and sausages... Basically there is something for everyone. Lunch is by the pool and again there is so much choice. I had a burger everyday with loads of salad and every afternoon we grabbed a plastic cup from the pool bar and made our own ice cream sundae. Dinner is in the main restaurant and is very similar to lunch but they do have themed nights which is a nice touch. The staff in the restaurants are brilliant. We were seated by the same waiter most days, he was called Mohammed and was so so lovely. He remember what we wanted for drinks and constantly kept them filled up and he was always so friendly, as were all of the staff. We booked into the Italian and Moroccan restaurants during our stay and they were both great but Moroccan food isn’t really my thing so I let my other half eat to his heart’s content then made him take me to the main restaurant. Each night we sat by the pool bar and had a few drinks as they had a singer on who we thought was really good. Also the bar staff would do table service so it was even more relaxed. They also had a disco and show in the main theatre each night but we can’t comment as we didn’t see any of this because the pool bar much was so good. There is also a free shuttle bus to the town which you can book on to at reception, we didn’t use this as we barley left out sunbeds but it was a lovely touch. On our departure day our flight home was once again at an awful time so we were going to pay for a late check out of our room so we could have a shower around 4pm, when we went to reception to do this the lovely man advised us there are showers at the indoor pool open until around 6pm so rather than pay £40 for late check out we could us these for free. What a great idea and lovely that they tell you about his rather than just try and make more money! The showers were really clean and had separate changing rooms, only problem was no hair dryer but that’s not the end of the world is it? Over all we had a brilliant week away and would highly recommend this hotel. We are already looking at booking again for next year!More
A wonderful hotel with great staff & service
We arrived at 1am and the check in procedure was extremely efficient, rolls and fruit were available to us as the restaurant was closed. The decor of the hotel is fabulous with amazing gardens and ponds. The weather was beautiful as expected in July and the swimming pool is wonderfully refreshing and big enough to always have space to swim. We didn't have a problem getting sun loungers on the days we stayed by the pool, yes many had already been reserved but the pool guys will always try and locate and move some for you if you ask! We found the food to be plentiful, freshly cooked and with a good variety. We managed one night a salad, the next a roast dinner, pasta & pizza, a night in the Moroccan restaurant and fish and vegetables on another night. Just because most of the accompanying options as the same each night you can still have variety. The pudding options were lovely. We didn't try the cocktails as they looked to be very sweet and sugary but the spirits, wine and beer were perfectly good! Great range of soft drinks too with the fizzy water a welcome addition in the dining room. The coffee from the bars was good quality too. The room was cool and clean and the fridge was a welcome extra. No kettle but we have rarely found a kettle in our room in hot countries we have visited. Housekeeping were great and kept us topped up with water on the days we didn't have our room cleaned. The biggest asset is the staff, friendly and efficient, smartly dressed and organised to ensure all guests had what they needed. We witnessed some very rude and unnecessary behavior & attitude from some guests which is probably why some people complain about the service, you can't expect to be rude to people and them to give exceptional service back! I work as an event manager and the service exceeded some hotels I work with across the UK & Europe on a business level. The entertainment staff are great, we didn't participate in the activities but at no point felt pressured to do so and they did their jobs very well to keep everyone informed as to what was happening. All in all a great value for money holiday destination with good excursions, top service and fabulous weather :)More
3* and thats being generous!
Poor location, typical 3* hotel, not 5* as thomsons advertise it. Rooms are basic, no tea?coffee, just water in small poor working fridges. Food, bland and very limited, same choices every day. The alternative restaurants were ok but self service and half the menu not on offer. Drinks very poor quality, cheap brands and dirty glasses. Pool area, well if you are not up and at the pool by 07:30hrs say goodbye to a sun lounger for the day, people take them, don't use them and nobody bothers, pool guys too busy allowing this from the guests who have tipped them. The pool is large, nice to swim in but plenty of tiles missing and people all over drinking in the open pool and spilling drinks in it, its not the carribean with a separate pool bar its morocco, typical brits abroad who think its beautiful, the weather was great high 30's every day but I certainly would not go back to this hotel, read my other reviews of the places I have visited and standards of accommodation I have stayed in to form your own opinion, but its was like being in Benidorm ( which I do like) with better weather and the typical Benidorm strip clientele. Room charges to keep the room on-see the rep-negotiate with him to speak with the reception desk and instead of it being £110 till 8pm you will get it for about £50, we did, so that speaks volumes of the type of place it is. Entertainment is DIRE!! Had a great time with the group we were with as quiet nights suited but if we had gone as a couple I would have hated it!!! Bar service unless you were a girl was shocking, wasps everywhere and ignorant bar staff serving.More
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