Cocooned in lush gardens, the ClubHotel Riu Tikida Palmeraie is a quiet retreat just 15 minutes’ drive from Marrakech’s medina.
There’s a lot going on at the Riu Tikida Palmeraie. Spread across 13 acres, this complex lines up a trio of restaurants, tons of sports and activities, and a monster-sized swimming pool.
The hotel is set in the posh Palmeraie district of Marrakech, 15 minutes’ shuttle bus ride from the medina. Bedrooms are nice and big, and mix modern décor with authentic Moroccan touches.
TripAdvisor Traveller Rating
Based On 5388 reviews
- Official Rating
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All Inclusive - Here's what you get
Buffet meals.Snacks. Theme nights twice a week. Optional dining in the Moroccan and Italian restaurants.
Unlimited local and imported alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
Junior Suite with Balcony or Terrace
Your junior suite will come with either a balcony or terrace for some extra room outdoors. The suite includes a lounge area, ceiling fan, TV, twin beds and an extra bed in the bedroom. The junior suites have a luxe feel about them thanks to rich earth tones and a dark coloured rugs.
Twin Room with Balcony or Terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, air-conditioning, TV and an extra bed in the bedroom.
TripAdvisor Reviews Show more reviews »
Clean, good service great value
The service was really good, waiters and all staff worked so hard and very friendly. Rooms were really big and well equiped, gardens are well kept and beautiful. Coach transfer to Marrakesh is 25mins, be aware the drivers are on their horns and small motorbikes weaving in and out with whole families and loads of shopping. I`m glad we stayed slightly outside Marrakesh, it`s easy to get there and back and it was quiet but nothing to do outside the hotel except a tagine shop. Marrakesh is very busy, keep hold of your bags and don`t follow someone saying they are a fully paid guide from your hotel and you must follow them! The souks are amazing, colourful, noisy, busy but great for a bargain and fun once you get used to the haggling thing.More
Well Managed Hotel interested in customer satisfaction
We stayed two weeks from 28th April 2017 having booked the holiday with Thomsons .Flight was good but immigration control took over one hour due to volume of passengers. Checking into hotel again took a long time. Finding our room in block 5000 at 10:30 pm in the dark without adequate lighting and suitable instructions was not easy. Eventually we found a security guard who led us to the room. Room was large and clean with two large wardrobes with hanging space and shelves - no drawers.Room safe easy to use. Bath room and separate toilet were clean and spacious. Toileteries limited to bath gell and soap. Towels were long past their best and harsh. shower over bath had excellent pressure. Air conditioning very good and quiet. Dining was a very well organised event - we were shown our group of tables and kept to them throughout. Our table lady was efficient clearing the used dishes and bringing drinks to the table. Food was amazing in quality and variety with plenty of show cooking. All meals were self service but with little waiting. We used the Italian and Moroccan restaurants many times as a change. Again excellent quality and choice. Drinks were easily obtained and the bar staff treated everyone fairly and cheerfully. Sun beds were reasonably plentiful but full shade in 35 degree heat more difficult. Hotel had magnificent gardens bit was isolated. We did not walk about locally.However the shuttle bus into the centre of Marrakech was excellent. In summary, a well run hotel very clean with excellent facilities, really good food and smiling attentive staff who were most helpfull. Free internet available throughout the hotel.More
Disappointing all round
We booked this hotel based on the rating of 4.5 on Tripadvisor and the fact that it's a Thomson Platinum collection hotel. It's worthy of neither status, sadly, a 3 star hotel at best. First impressions are good, the public areas are very nicely maintained and quite grand looking. That's where it ends however Room- We paid a little more for a junior suite, the room was a nice size but nothing special to look at. The beds were rock hard, and one of the most uncomfortable I've ever slept in. The air conditioner and ceiling fan were next to useless even on full whack, and the room was very hot most of the week. Rooms were clean but we saw several cockroaches, and also ants in the bathroom every night. Pool- Fabulous big pool, again first impressions are good however the loungers are really old fashioned plastic woven ones, and there are no cushions. As with the beds, they were spectacularly uncomfortable. There were large foam pads on the outdoor stone seating, we saw that some had taken these to use on the loungers and luckily we were able to find some every day, without them I wouldn't have been able to sit out due to a back condition. As others have said, the pool is also freezing cold, almost too cold to spend more than a few minutes in at a time. There is also really loud music played at the pool all day, great if that's what you want but I wouldn't have expected it at a a platinum property. Food/drink Initially we thought it was ok, but it was more or less the same every day apart from maybe 5 or 6 dishes changed each day. Some of it was good-the Moroccan food, some of it was awful-soups/salad. It's discribed as having 3 restaurants, 1 Buffett and 2 al carte that you have to book. This is not true- there are three Buffett restaurants, all serving more or less the same food. The food in the Moroccan and Italian was ok, but had I known it was all buffets I probably would have booked somewhere else. It's a shame because a lot of the food is clearly made fresh and the chefs do have skills but it just seems to have gone wrong somewhere. The wine was disgusting and the cocktails were undrinkable, we saw people throwing them into bushes as so tasteless. Breakfast was also awful, literally the same every day. Service, you could clearly see the people who had tipped, as they were treated like long lost family. If you didn't, you were treated very differently, which I really didn't like and couldn't see what there was to give tips for, when all Buffett restaurants and no poolside drink service Overall, this hotel could be greatly improved with just a few changes but I get the general feeling that everything was being done at the very cheapest end of the scale. If it was listed as a 3 star I wouldn't have any issues but then I wouldn't have booked it either-i feel it's trying to be something it's not, that's what I object to. For those saying it's amazing, I can only assume they haven't stayed at any genuinely good hotels. Will also be feeding back to Thomson as I believe that this hotel shouldn't be on their Platinum programme.More
Brilliant hotel, highly recommend
We stayed here for 11nights at the beginning of May and would highly recommend this hotel. As said by others, the staff really do make this hotel. Always happy, smiling and generally doing anything for you. Once they get to know you, they remember what you like and will bring your drinks over to you. Special mention to Rachid and Khalid, who always made time to stop for a chat and never let our drinks run out. Drinks were brilliant, good wine, beer and cocktails. The food was good. Always plenty to choose from and always hot. Moroccan restaurant is amazing. I would definitely recommend booking this. The pool is huge. Yes, it is cold but after a few hours in the heat, the cold pool was a welcome retreat. Never a problem getting sun loungers, even later in the morning there was always some available. Evenings you can choose from the lobby bar, the outside bar or watch the evening entertainment in the theatre. The outside bar had music playing most evenings whereas the lobby bar was quieter. The rooms are clean and spacious and the hotel gardens are beautiful. Overall, we had a fantastic holiday and would stay here again if we came back to Morocco. More
Katie S, 1646117
Second visit here as liked first one so much. The service level was same and enjoyed the holiday. Some of comments: Reception The staff were very helpful and one staff recognised us from last visit. The only issue was if another visitor had long query then you would be waiting in queue and may get frustrated if you had to go elsewhere. Rooms Were big and very clean. There was electronic safe, TV, working desk, sofa and chairs. Toilet and bath were separate so useful. Twin beds were made into double bed. Balcony to sit out. The cleaner made various shapes with towel everyday and that made our day. Restaurant and bar area Three restaurants plus three bar area. All had lovely food choice. The staff were all very helpful and welcoming. As we are vegetarian they made special dish for us on 2 special evenings. Swimming Pool Very large pool and lot of beds available. Some guests would still reserve them but one would find free one. There were many events in pool like aerobics etc. Spa It has big spa area but did not use as prices seemed higher and instead went to town for that. Surrounding area There is lot of greenery within the complex and one could do lot of walking in pleasant area. The resort is away from centre and nothing much to do around it. Shuttle service Complimentary shuttle service to Medina was useful and we used it most free days. Evening Shows At last visit there were some excellent shows but this time it was done by resident artists. They were average and only one day we saw visiting artist and that show was good. Overall we enjoyed our stay and would return again.More
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