Cocooned in lush gardens, the ClubHotel Riu Tikida Palmeraie is a quiet retreat just 15 minutes’ drive from Marrakech’s medina.
There’s a lot going on at the Riu Tikida Palmeraie. Spread across 13 acres, this complex lines up a trio of restaurants, tons of sports and activities, and a monster-sized swimming pool.
The hotel is set in the posh Palmeraie district of Marrakech, 15 minutes’ shuttle bus ride from the medina. Bedrooms are nice and big, and mix modern décor with authentic Moroccan touches.
TripAdvisor Traveller Rating
Based On 4817 reviews
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All Inclusive - Here's what you get
Buffet meals.Snacks. Theme nights twice a week. Optional dining in the Moroccan and Italian restaurants.
Unlimited local and imported alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
twin room with balcony or terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, TV and an extra bed in the bedroom.
junior suite with balcony or terrace
Your junior suite will come with either a balcony or terrace for some extra room outdoors. The suite includes a lounge area, ceiling fan, TV, twin beds and an extra bed in the bedroom. The junior suites have a luxe feel about them thanks to rich earth tones and a dark coloured rugs.
TripAdvisor Traveller Reviews Show more reviews »
Lovely Hotel! and a Great Tan.
I wouldn't return to Marrakech because it wasn't my sort of country, there wasn't alot to do but the hotel i would return there in a heartbeat. The staff were lovely all very helpful and considerate. The entertainment staff were amazing how they have the energy i have no idea but they were always upbeat and lively just lovely. The food was a bit repetitive but there was always something to eat i went with family and a couple of us were unwell but others weren't and we all ate the same things so i think it was more what the immune system can handle not the food! The room we had at first had a sofa bed (there were 3 people in this room) and the next morning i woke up with a terrible back i asked at reception if there was another room and we were moved within the hour to a room with an extra bed! I can not fault the hotel cleaning they were there like clockwork every day lovely and chatty and always tried to keep the room tidy but i never noticed anything out of place, i've been to hotels where i have returned after the cleaners to find my suitcase had been looked through. What i liked most about the cleaners is they went in done what they needed to do and added touches on the beds such as folding your pjs or making animals out of the towels / blankets but then a supervisor went in and they were very critical but nothing but the best was good enough. If i was the sort of person who could lay by the pool and not move for 12 hours straight i would be back here in a heart beat but sadly i am not i like to do things and get moving. I used the spa to have a manicure whilst another in my party had a pedicure and they were nice and lovely! although i think the pedicure could have waited till we came home to get a better job but it was a nice little touch.More
Nicola T, 528819
Adequate - that's it.
We travelled as a party of four, and stayed for two weeks between 02.09.16 - 16.09.16, tour operator Thomson/Tui. I would not recommend this hotel, nor Marrakech as a destination. Hotel Itself : The hotel is located about 25/30 minutes from the Old Medina, and it takes about the same amount of time to get to the new quarter (Gueliz). The airport is between 30 and 40 minutes away. At a first glance the hotel looks to be quite nice, the common areas have reasonably modern decor which takes inspiration from traditional Moroccan design. On closer inspection it is evident the hotel is in need of renovation, dirty walls, furnishings etc - not to the point where it makes the common areas uninhabitable but worth mentioning none the less. Room: Between the three of us we occupied three rooms, 3014, 3015 and 3016 - all were identical in decor and standard. The rooms were incredibly tired, dated and just not adequate for a 4* hotel. It is my understanding that the hotel was constructed in 2009, even seven years ago the rooms would have been dated. In terms of condition the room was very poor, chips in the floor tiles, paint flaking from the walls/scuffs etc. The wardrobes were over used and tied, they provided a reasonable amount of hangers, however as a single occupant I managed to use them all - not so sure that would have been adequate for two people for two weeks. No coffee/tea making facilities or iron within the room - although we found out two days before the end of our holiday you could leave a deposit with reception and get these - it would be useful if the reception staff told you this at check in. The beds weren't particularly comfortable, but each to their own with that as it is a personal thing. The sheets were changed regularly although were very basic quality. The bathroom was a little grim, it was clean, just very dated and the lighting didn't do it any favours. They have a hair dryer in the bathroom, the first night I went to test mine to see if it was worth bothering the hairdryer caught fire after a few seconds so I had to blow the flames out! I spoke to reception about this and it was replaced the next day. I am always off put by showers in baths with shower curtains, even more so with this particular one as the shower curtain was obviously old - it has frayed down both sides and was discoloured. The towels are in need of replacement, all very old, fraying and rough. There is a TV in the room with a couple of English speaking channels, the signal wasn't strong in the evenings when getting ready in my room but I think that is dependant on room. No WIFI in rooms which in the 21st century is a little disappointing, one would have thought at least a paid for service would be available. Restaurants: There are three restaurants, the main feeding hall, the Moroccan and the Italian. The Moroccan and Italian are 'al a carte' or sorts, you have to book and the waiters/waitresses will bring drinks, but the food is served as an all you can eat buffet. You can book as many times as you like though which is good. The Italian is by far the best of the three and had we gone there in the first week we would have eaten there every night. The Moroccan is OK, a few people mentioned being ill after though so try not to be too adventurous with your meal selections! The main restaurant serves a wide range of food, although it is very repetitive and two weeks is far too long to e having the same thing every day. Lunch is served in the Italian as it is closest to the pool, it si more or less the left overs from the night before so nothing exciting. Pool/Pool Bars: The pool itself is huge, plenty of space to have a swim or just sit and chat. There is a water volleyball net to one side which limited the use in that area but it didn't affect it too much. It doesn't get very deep, I'm 6 ft 1 and it only came to my shoulders at its deepest. The childrens pool doesn't look to have a filter in at all and was green every other day - stick to the main pool! There are two pool bars, serving hot and cold drinks - no snacks. Giving the waiter a tip will mean they leave the queue of people waiting and go to your sunbed to serve you which is a little frustrating if you are in the queue and embarrassing if you are giving the tip! Be careful of wasps and bees with the sugary drinks though! Sunbeds: I was very surprised on our first morning to walk by for breakfast and see half of the sunbeds already had towels on - at 7.30am! People were getting up in the dark and going and putting towels out very early, and the pool attendants would sometimes go and put towels out before that. That being said there was usually a spot somewhere for you. Animation: We didn't really have much to do with the animation team, there was apparently 12 of them, I think we saw four different people the whole time - they would come over and have a chat trying to convince you to play a game or go and see their show. I was a bit disappointed by the team, they didn't seem as enthusiastic as other hotels have been in the past. Internet: The internet is available in most communal areas, it isn't great but is free. It is a bit of an annoyance for me as in this day and age one would expect internet to be adequate - especially as there are signs everywhere throughout Marrakech promoting 100mb internet. Staff: The staff were ok, not overly friendly and more often rude. I put this down to the local cultrue as the people in Marrakech town were very much the same. A bit disappointing though as they are representing a world brand. Riu: This was the first time I had stayed in a Riu hotel and was expecting much better things, I would not stay in another Riu branded hotel based on this experience.More
Booked this hotel with Thomas and they flew us out with EasyJet on a old small cramped plane from Bristol. On landing you them have a long wait ( over an hour )to get through passport control in a none air-conditioning airport ,was out met by a Thomas rep taken to are transport to the hotel, check was very quick and they asked us if we need something to eat as they had left the Moroccan restaurant open ,but all they had left out was bread and salad not a good start The hotel rooms are very big with nice bathrooms and good air conditioning shame the beds where only singles push together, everyday they would put large bottles of water in your rooms which was need as it was over 45 some days to hot to sit out in it . The swimming pool was great just like the photos and the animation team worked really hard and very friendly. I did find some of the staff very rude the worst was the lounge bar there would be four staff for behind the bar three talking one working and when I did get ask what I would like by one of the staff who was talking them took a phone call on his mobile walked off, and the same thing happened in the dinning room as well . Food there was a lot to chose from but there was know one front of house making sure the food was replaced you had to ask there was only one chief on each station and they had to do it all there was always ques, the Moroccan restaurant you had to book which was two sittings which is not the case we had booked for 8.30 went on time there was lots of space but they squeezed us on the side between other partys so you could hear everyone's conversation when there where tables free in the middle ,because we where last in nothing was replaced they where more intersted in setting up there salad and bread for the new arrivals. On the last three days of are holiday I got I'll with up set stomach and being sick still got the bug now and off work ,all the staff told my husband was for me to eat rice and bananas trying to say I did not get it from them,did see the thomas rep they did not care . Leaving the hotel on are last day the thomas rep told us are pick up time was 18.00 ,by 18.30 the bus had not come everyone tried to get hold of the rep who was not answering his phone so my husband saw the reption staff who got on the case ,in the mean time a large coach come to pick people up for the Gatwick flight(4 poelpe) there pick up time 19.00 we tried to get on that but got told no by the coach drive ,by now we are panicking as are flight was leaving at 21.10 ,we think the hotel got us a minibus to take us all to the airport far play the driver made good time. After staying in AGADIR RIU TIKIDA DINAS in January which was fantastic ,this hotel has a lot to learn it's very poor only give it three stars.More
Great few days in the Sun
Came to this hotel in September for a week and enjoyed 30 degrees and lots of sun. Beautiful gardens, friendly staff and nice clean rooms. Would recommend this hotel if you fancy a few days by the pool in the sun.More
Thompson ripped me off
When booking a interconnecting room make sure you have too rooms .I booked a room with a interconnecting room and got one room. If you have children the interconnecting room is not connected it's next door so be ware off leaving the kids on there own overall it's not a bad hotel food is bland staff can't be bothered unless u tip them.sunbeds took by 7am .overall cleaning poor in public places. Room cleaning ok .alcart restaurants self service very bland. But the weather was good entertainment staff make your holiday if it wasn't for them you might go crazy if I had to rate this hotel is would give it a 3x no where near a 4More
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