Apartamentos Koala THe Home Collection

I was treated on a Business Class standard just the way How I like it, I will definitely be back again for more proper Holiday visit watch this space Good for Family for Business & all rounder relaxing Holiday

I can not express enough on service in every capacity. The customer service manager called Steve absolutely bent over backwards to our stay outstandingly comftable always there with his lovely smile and softly spoken words, not just with us but every time you walked past reception Steve would be their helping other customers with that lovely smile. The food was amazing, the rooms were very comftable and amazingly clean, room service every day the maids were very friendly the restaurant staff outstandingly friendly the hotel itself was amazing. A massive thankyou to Steve in every way, we will certainly be booking again Patricia and Steven Kirk.

We came to Koala Gardens because we wanted quiet, sunshine and a nice apartment not too far away from Playa de Ingles promenade, and that is exactly what we got. This is a place for families and couples (in the apartments) if you don’t particularly want noise or entertainment on site... perfect for us! Originally we were put in an upstairs room but we requested to move downstairs and although that couldn’t be done on the Saturday by Monday we had a downstairs apartment. The reception staff were very helpful, although often they are quite busy and you have to wait your turn. The housekeeping is excellent and they come in every day except Thursdays and Saturdays. Each section has its own pool, we were in section 5 and very pleased with our location. The pool is quite big and deep so great for swimming. We didn’t ever have a problem getting sunbeds and an umbrella. It definitely gets busier at the weekend as it seems the Spanish come in for long weekend breaks. For a €5 taxi ride (There is a taxi rank right outside the security gate), you can get to most places, such as Playa de Ingles beach where there are plenty of lovely restaurants. We highly recommend Columbus restaurant daily special menu -it’s the best food we had for €10. You can also go to San Agustin for a meal and a beautiful beach, or go to the Lighthouse (Faro) at Maspolamas beach for fancier restaurants. You can walk up the road to the market that is on Wednesdays and Saturdays to pick up a few bargains! It is about a 5 minute walk away. There is a nearby Spar shop which for us had everything we needed, just across the road. The only thing is that there is nowhere within a short walking distance for a proper evening meal. If there had been it would have been perfect! Some more energetic couples were quite capable of walking further than us and they walked to the beach but it was a good 30 minute walk. Most evenings we just took a €5 taxi to go somewhere to eat. We did ask at the all-inclusive Hotel section how much it would cost to have an evening meal with them, but they don’t do it, you have to buy a band for a days all-inclusive menu which costs €30 each. We would greatly recommend visiting Palmitos animal park. We took a taxi there and back which cost about €15 each way. I believe you can get a bus though? It is quite expensive, €32 each, however if you pick up one of their leaflets from the airport you get a €3 each discount which helps a little bit! The birds of prey show is quite remarkable, and the dolphin show is lovely too. We would definitely come back to Koala apartments again. We thought it was brilliant value for money, a good location, quiet, beautiful clean apartments and we were blessed with lovely weather too! 5 stars from us!