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    1 Hotel South Beach

    PPPPP Plus

    InMiami, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 5650 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This hotel joins the ranks on South Beach’s waterfront, but stands out from the crowd with its unique restaurants and top-drawer pools.

    The 1 Hotel South Beach has a slick rooftop deck that stocks a South American-meets-Japanese restaurant, a pool and a cocktail bar. The rest of the dinner offering includes a plant-based eatery and a place run by an award-winning chef.

    A trio of pools are dotted around the grounds, with sea-view cabanas slotted in between. You’ve also got a top-dollar spa, which has a climbing wall and a yoga deck that eyes up the shoreline.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    It’s worth noting that there are extra hotel fees that you’ll be asked to pay on check-in or check-out. We’ll let you know how much this is when you come to book. You'll also need to pay a security deposit by credit card upon arrival – this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 426

    Things you'll love

    • Rooftop pool deck
    • Beachfront setting
    • Fine-dining restaurants

    Location

    • Next to the beach
    • 1km to Miami Beach city centre
    • 13km to Downtown Miami
    • View Location

    Facilities

    View all facilities
      accommodationData.facilities
    • 4 outdoor pools

      There's plenty of choice when it comes to swimming, with four different pools to jump between. The rooftop pool is reserved for adults only, while the Center Pool is more family orientated. On top of this, you have the laid-back Cabana Pool and the beachfront South Pool.

    • Watr At The 1 Rooftop*

      This bar and lounge opens for lunch and dinner, with meals that are inspired by Polynesian and Japanese cuisine. Before 6pm it's an adults-only area for ages 21 and over, and only if you're staying here. From 6pm it's open to the public, and all ages are welcome.

    • Habitat*

      This place is open daily for breakfast and dinner, while brunch is also served on weekends. The dishes are created using fresh, locally sourced ingredients, including freshly caught seafood and local farm vegetables. There's a patio area, too, for al fresco dining.

    Not Great Customer Service
    05 Jul , 2020 brianarowey, 2620695
    Beautiful hotel but the customer service was not great. The layout is like a maze so I couldn't locate the pool, and when I asked for help from an employee they told me the pool area was sold out and that I should go to the rooftop pool instead which ended up not being true. The elevator signs are super confusing so it was difficult to get around. The wifi was also not great.
    Vacations
    04 Jul , 2020 horaciot238
    This is my second time I been in Miami, but first time at this hotel. Had an amazing experience in the week I was there. Everyone is very friendly and I really recommend this hotel. So, I had an amazing service from JC, Pablo, Jonathan, and Malek. If you go to the 1 hotel and are in the pool area ask for those guys. So, JC, Pablo, and Marek they help you set of the beds and they let you choose wherever you would like to be. I really recommend the beds that you could see the ocean because you have a great view of it. Jonathan is a server their at the main pool. So, if you go to the 1 hotel ask for them they are an amazing people and they are always there to help you guys out. Also, the first day we were at the pool the first waiter we had took awhile to take our orders and was not paying well attention to us so JC had to take our orders because that waiter was just not a good waiter. Then, the rest of the days Jonathan and Alex took care of us. Also, the first day we were at the pool the waiter that took care of us that day he had a problem with one of the pool attendants don’t remember specifically the name of the person he was fighting but the waiter name was Alli. It was not only with us he had other issues with other people. The person of the picture that is JC so you could know who he is when you ask for him. He is normally there everyday he just has two days off Monday and Tuesday. Best Horacio
    Fun getaway in the midst of COVID 19
    04 Jul , 2020 NelsonWest, 34571
    My wife and I recently stayed for two nights at the 1 Hotel South Beach. We were incredibly impressed with the level of service, the attention to detail and the precautions taken related to COVID19. We felt safe, cared for and relaxed. Bravo team at 1 Hotel South Beach.
    Bad service, wasted time, really bad internet
    30 Jun , 2020 curfewt, 60713
    Room service is ridiculously hard to order on a really bad mobile app. Places are impossible to find as nothing is marked with signs and the things that are marked with signs are completely wrong. For example going to the beach club will waste about 20 minutes walk getting there only to find out that the Beach club signs are not correct. I tried to extend my stay one night and was put on hold for 30 minutes until they figured it out and called me back and told me that my room was unavailable. I further clarify with them about extending a night in paying extra and then they finally said oh the room is available. Seems like a flat out lie. Then there was confusion when I went down to the front desk. When I got to the beach club finally they had sunscreen sitting there, but we’re out of sunscreen. And I asked for more to which they said they don’t have anymore. Just not great service all around. Internet is generally unusable if you need to do conference calling. It will disconnect and reconnect every 10 to 15 minutes
    Great Hotel
    30 Jun , 2020 Maria R, 41648
    Just returned from 1 hotel South Beach. Beautiful property with details on service. 4 pools, fitness center was incredible. Lots of weights and cardio machines. The room was very spacious, bathroom was large. We did not sit on the beach it was very hot. The summer seaweed is back and was on the shore and about 5 feet into the water which turned the beautiful blue water brown. My only complaint was the price of food and drinks at the pool. It was hard to enjoy yourself with the steep charges of food and drinks. Hotel was about a 10 minute walk to Lincoln Road. This hotel would be my first choice in South Beach due to the room size and service!!!
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    View all  5650  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally