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Reviews
Tripadvisor Traveller RatingBased on 858 Reviews
Traveller ReviewsRanked #37 of 205 hotels in Fez
Traveller Rating
Excellent
597
Very Good
141
Average
49
Poor
38
Terrible
33
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
NancyCarolLifton1995 said...
Very Pretty. Very Nice.
Travelled on 02/2025
This hotel is great, as long as you don't ask, nor take up the hotel on any offer. Meaning: prior to our arrival, we received multiple emails from the hotel confirming Golf, Dining on Hotel Premises, and a Couples Massage. We walked into the spa and the receptionist informs us we have no appointment. We show her our emails. She simply says Sorry. OK, we reschedule. We try to show up for our Dinner Reservation, the re...
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Alvaro M said...
Amazing Spa & F&B experience
Travelled on 01/2025
I would like to thank you so much your amazing assistance to help me to organize my 10 years wedding celebration. Everything was just perfect. Thank you Omaima!
The spa staff was incredibly nice and very professional making the massage one of the best ones we have ever taken.
The recomendation of the restaurant was PERFECT. The staff was super helpful, nice and make our delicious dinner so special.
Definetly we ar...
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bhasinpuneet said...
A 3-star hotel masquerading as a '5-star'.
Travelled on 12/2024
Hotel Sahrai
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This review is long only because of a rather frustrating experience that we had at Hotel Sahrai in December 2024. First, the good part. The included breakfast buffet is really quite extensive in its offering and the hotel lobby and restaurant areas have a typical a 5-star hotel sort of clean feel. The restaurant food is good too. But, that's about it. Barring few staff members, most came acr...
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Wanderer63703905307 said...
There has to be somewhere better than this.
Travelled on 01/2025
Dont stay in this hotel if you want a hot shower, hot coffee, or to sleep at night. We had no hot water. Despite multiple calls to the front desk no one came to look at it for hours. We needed a roll away, took multiple calls o we the course of 90 minutes to get it despite it being part of our reservation. Restaurant had cold coffee at breakfast. At night restaurant band plays loud until 11 so dont try to sleep bef...
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louisegabrieller said...
Very disappointing - don't bother staying here
Travelled on 10/2024
We had a truly terrible experience staying at this hotel. The staff are extremely surly and rude. The bedrooms smell of damp. The food takes FOREVER to arrive. We were super disappointed and would definitely not recommend this hotel at ALL....