ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Rooms: 210
Things you'll love
- Transfers included
- 10-minute walk to Times Square
- Near the Empire State Building
- Breakfast buffet
- Free Wi-Fi in rooms
- Central location, with a short walk to the Empire State Building, Times Square and Broadway
- View Location
FOOD & DRINK
Bed and Breakfast
- Evening Meal
09 Jan , 2020 Marie G
First off, I would like to say the room was super clean and well kept. The guy with the black timbs who runs the luggage room was super friendly and welcoming. He has exceptional customer service and I’d like to thank him for his hospitality. The old male “supervisor” with the pushed hairline was kind of as ass. The elevators were a huge issue as we were on the 27th floor and every single day I was there, one of the elevators was broken down some point of the day. There was some instance we waited over 10 minutes to take the elevator and when we FINALLY got to the top, both our keys were deactivated. When we put it on the sensor, they blinked red. That means the key reader on the door needs a battery replacement or our keys were made for only 2 nights. Anyways, we went down to get our keys and the “supervisor” who worked at night (pushed hairline) was interrogating us and insinuating we incorrectly handled our door key. I don’t understand why he felt the need to be rude and talked to us like we were crazy! All he needed to do was shut his mouth and give us a reactivated key! Don’t work in hospitality if your customer service is below average.
05 Jan , 2020 StefanLaarman, 3665703
During check in May from the reception was very welcoming towards us and started out stay very nicely. Unfortunately we encountered an issue with our room; however, May and Colton helped us immediately with a solution. They are very professional and friendly. I can also recommend this hotel because of the location in the city.
Cozy and Safe
23 Dec , 2019 Christina M, 60978
I didn't originally book this hotel due to finding a cheaper price elsewhere, but when the hotel I booked actually had no rooms they allowed me to stay here for the same price and I was pleasantly surprised. The room was clean, cozy, and I didn't even hear a lot of night time noise outside as I would have expected in NYC. The location of the hotel is just a few blocks from all the Times Square action and a quick 15min walk to Penn Station the other way. I was able to keep my luggage there after checkout as well, very convenient. Overall, I would recommend this hotel and stay here again!
23 Dec , 2019 QueenOfWestella, 186317
We requested a high floor ( we got floor 26). Our view was very impressive, but not looking towards the Empire State Building. The room was clean, but had a strange opaque door to the bathroom. The staff were very friendly in the busy reception area. Especially the young man on the luggage room. We never had any problems with the area in front of the hotel, or the lifts. Located in a good, busy area, short walk from Times Square
Everything We Needed
20 Dec , 2019 69Cyclone, 60968
Everything was perfectly fine, room was clean and comfortable. Great location, easy walk to many attractions. We were on floor 24 and had great views and had no issues with the elevator. We would definitely stay there again.
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Holiday Inn Express Times Square, New York https://content.tui.co.uk/adamtui/2016_11/9_10/d9850d4a-da08-4b89-add2-a6b900a50f90/USA_NYC_4706WebOriginalCompressed.jpg?i10c=img.resize(width:658);img.crop(width:658%2Cheight:370)
Stay at the Holiday Inn Express Times Square, New York on your holiday. With a First Choice holiday we do all the hard work so you don't have to. Book today.Transfers included 10-minute walk to Times Square Near the Empire State Building Breakfast buffet Free Wi-Fi in rooms View Map
Map Position: 40.756300905, -73.993112974
Star Rating: 3
TripAdvisor Traveller Rating: 3 /5 based on 2535 customer reviews