InNew York, United States Of America
ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Rooms: 72
Things you'll love
- Transfers included
- Half a block from Times Square
- Quirky interiors
- Restaurant and bar
- Close to Times Square
- Within walking distance of Fifth Avenue
- Near the Rockefeller Centre
- View Location
Unauthorised deduction on credit card
28 May , 2020 Guide29778081498
DO NOT STAY AT THIS HOTEL. We stayed at the Night Hotel on 157 West 47th Street. There is another Night Hotel a couple of blocks away. The website has a combination of photos which comes from both hotels so be careful which one you want to book. On arrival we gave credit card details to cover any incidental charges and on checking out we were advised by the receptionist that there were no other charges and that the credit card details would be cancelled. We later discovered that a further charge amounting to nearly £60 had been charged to our card which we had not authorised. Many attempts to email and contact the hotel have not been responded to and the charge has not been refunded. NOTE, if this happens to you, you probably only have 120 days to claim through your credit card provider. A shameful way to treat paying guests and on top of that, the hotel was shabby and the room wasn't much bigger than the bed! Probably best to stay elsewhere.
My review of Night Hotel.
07 May , 2020 judith204mv
The hotel has a great location, the persons that work there are great but I don't like the facilities. My boyfriend and I can't use the elevator one night, we are in a hi room and I have fibromyalgia, and this affected my knees and my legs. The last night we reported that the air conditioning did not work, it was not fixed and we could hardly sleep due to the heat. This is my rewiev.
Hypnotic Air Conditioning
23 Mar , 2020 360simonm, 186336
Don't be duped by the pictures, I'm not the first to say this and I won't the last. The price - I paid $1300 for seven nights, the room I had wasn't a $185 per night room. The noise - There were foam earplugs by the side of the bed, not sure if these were for the noise coming from the construction site across the road or the Air Conditioning that rattled constantly through the night. The windows weren't even doubled glazed. General state of the room - It looked tired, sink was cracked, tap fitting didn't fit the sink, door handle on the bathroom looked like a replacement. Cleanliness - Although it was cleaned when we asked it would seem it wasn't thorough, we found a voucher dated underneath the bed dated the 03/03/2020, we checked in on the 14/03/2020. The bar - Was never open and looked nothing like the picture. The staff - Not one of them had a smile in them until the day we left.
No refund or contact
21 Mar , 2020 Sjntravels
I have had two payments taken which were to be refunded totalling $150 I have rung and left voicemail and emailed but had no reply I am very disappointed with the customer service and still need my refund. I am now not sure how to get in contact with the hotel and I am $150 down. When staying in the hotel the stay was nice, location was great. Reception staff can be rude and unhelpful.
Beautiful hotel, nice helpful staff!
21 Mar , 2020 Brynnefsh, 58759
This hotel had a beautiful lobby area and very nice rooms. All of the staff were friendly, welcoming and made our stay as easy as it could have been. Would absolutely reccomend and will be back! Thank you!
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Night Hotel Times Square https://content.tui.co.uk/adamtui/2017_5/5_9/ef11378c-6a50-4954-8156-a76a0095d2c9/ACC_973572_NYC_06WebOriginalCompressed.jpg?i10c=img.resize(width:658);img.crop(width:658%2Cheight:370)
Stay at the Night Hotel Times Square on your holiday. With a First Choice holiday we do all the hard work so you don't have to. Book today.Transfers included Half a block from Times Square Quirky interiors Restaurant and bar View Map
Map Position: 40.759073563, -73.983749087
Star Rating: 4
TripAdvisor Traveller Rating: 3 /5 based on 5446 customer reviews