Novotel New York

So we ended up stuck in the city that never sleeps unless it’s hit by the corona virus. That would have been ok but with having nothing else open we are at the mercy of the Novotel hotel room service. This has not been good at all. Service was ok but the food is definitely not. We decided being saint Patrick’s day to have a bottle of wine and a cheese board, the same wine which was $60 down in the bar had jumped in price big time either that or the teeny tiny cheese board cost $44 dollars as our total bill was $104!! Had breakfast this morning and the scrambled egg looked and felt like it was sitting there for the last 2 days under a hot lamp!! Location was good but that’s about all I can say positively about here I’m afraid.

We stayed at the Novotel from Feb 29 to March 5 2020 and couldn’t have been happier with our stay. I’ve visited New York twice before and this is by far the nicest and roomiest hotel that I have stayed in. On arrival you are greeted with the most luxurious scent which I will miss greatly! The check in process was quick and fault free. My only criticism would be that I had emailed before our stay requesting for tea/coffee making facilities to be made available in our room as an Accor member however this was not in our room. As we spent little time in our room this was however not an issue and I’m sure if I had raised it at the time it would have been resolved. The decor of the lobby and restaurants is modern and chic. Whilst we didn’t use any of the facilities we took a look from the famous rooftop bar and were taken aback by the wonderful view of broadway and Times Square. Our room on the 14th floor also overlooked broadway and as stated previously was extremely large in comparison to other places I have stayed in New York. The bed was huge and extremely comfortable. And even though you are so close to time square you would not even know it because once in your room it is silent. The bathroom included a bath which was highly needed after clocking in 30,000 steps a day. The hotel is located extremely well being in walking distant to most of the main sight seeing attractions and also you can be on a sub way train within 2 mins of leaving. Overall I wouldn’t hesitate to suggest this hotel to anyone looking for a fantastic stay in New York City. We hope to return again next year and will make sure we book to stay here again. Thank you Novotel!

Never been to NY so was anxious when booking. This hotel was a dream. Perfect location lovely rooms (not that your in them much!) and lovely friendly staff. The added bonus of the rooftop bar with its amazing views and the lovely Heather our bar server. Heather made us the best Aperol spritz 🍹and was full of knowledge of the city and tips for the best places to eat. Novotel she is a credit to you. Next time we come back we will be staying at the Novotel.