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    Hard Rock Hotel Vallarta

    PPPPP Plus

    InNuevo Vallarta, Mexico - Pacific Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 6823 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Music takes centre stage here, with poolside DJs, Fender guitars for hire, and live concerts after dark. It’s all set to the backdrop of a sandy beach, too.

    The Hard Rock Hotel treats you like you’ve just stepped off stage – bedrooms come with guitar menus and entourage-sized whirlpool baths. Location-wise, the hotel’s on the edge of a gold-sand beach.

    There’s plenty to keep you busy here. Pools come paired with whirlpool baths, there are sports like football and beach volleyball up for grabs, and there’s a state-of-the-art spa and fitness centre.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 348

    Things you'll love

    • 2 pools
    • 6 restaurants
    • In-room Jacuzzi®

    Location

    • On the beach in Banderas Bay
    • In the hotel zone of Nuevo Vallarta
    • View Location
    SPECIAL OFFER

    Honeymoon Offer

    Honeymooners get a bottle of sparkling wine, mini celebration cake, candlelit dinner - subject to availability, breakfast in bed - upon request, and late check-out - upon request and subject to availability. Just let us know once you've made your booking. Proof of marriage within a year prior to travel is required.

    Couples celebrating their anniversary will receive a mini celebration cake.

    FOOD & DRINK

    All Inclusive

    Show more Show less
    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. International branded drinks are part of your All Inclusive package. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Evening entertainment programme

      An action-packed programme that includes live music, concerts, DJs, and karaoke. Live entertainment also features circus, fire shows, and comedy acts, as well as Mexican-themed nights and casino nights.

    • Zen Asian à la carte restaurant

      Offering a variety of dishes from the à la carte menu, like sushi and teppanyaki.

    • Watersports*

      The watersports hut offers a range of activities, including scuba diving, snorkelling, deep sea fishing, kayaking, and boogie boarding.

    Rooms

    View all rooms
    • Deluxe Double Room with French Balcony and Whirlpool Bath

      These deluxe double rooms are both bright and modern. Home comforts include bathrobes and slippers, tea or coffee-making facilities, and Wi-Fi access. Inside the room is a king-size bed or 2 double beds, air-conditioning and a ceiling fan, an in-room minibar, a safety deposit box, plus a shower. And the wow-factor is your French balcony, plus a whirlpool bath.

    • Deluxe Double Room with Pool View, French Balcony and Whirlpool Bath

      These deluxe double rooms are both bright and modern. Home comforts include bathrobes and slippers, tea or coffee-making facilities, and Wi-Fi access. Inside the room is a king-size bed or 2 double beds, air-conditioning and a ceiling fan, an in-room minibar, a safety deposit box, plus a shower. And the wow-factor is your French balcony with pool view, plus a whirlpool bath.

    Amazing Staff!
    10 Sep , 2020 T5785NVmariag
    We initially booked the hotel for one week, but ended up extending an additional 2 days because of how much we loved the hotel and the staff! We stayed in the presidential suite and had Gerardo, Francisco, Paco and Uri as our concierges. They took care of everything from reserving our dinner locations to reserving front row seats to the shows! They were absolutely amazing. One of the greatest things about this hotel is the service. Whether you’re sitting at dinner, by the pool, or just by the bar getting a drink, all the workers treated you so well and went above and beyond to meet your needs. We are absolutely grateful to all the staff there!
    Experience
    09 Sep , 2020 jhavrilla981
    Had a welcoming experience as we did last time by Uri, Gerardo, & Paco. Amazing experience to come back to where we were married. Staff was great and amazing dinner on the beach helped by Samuel. Definitely coming back in January as we purchased the legendary package. Highly recommend upgrading to a butler package. The guys are amazing.
    Covid vacation
    07 Sep , 2020 mletney, 52053
    Had a great vacation! Everyone was very friendly! The facilities were so clean and all employees wore masks at all times! It’s different vacationing through a pandemic, but Hard Rock was on point! They still made the pool so fun with activities and the waitress at the pool was on point! All the restaurants were very good! Not many crowds and very relaxing! Thank you Hard Rock!
    Birthday get away
    22 Aug , 2020 maryhQ9773TZ, 34515
    I loved this hotel. The room was comfortable and clean and the food was good for an all inclusive resort. I felt very safe during Covid except I would have liked to have seen the mask protocol enforced more. There were times when people were in the lobby and no one approached them to ask that they put their mask on. I will return definitely next year. Thank you for a friendly visit. I’d like to compliment the staff on their outstanding hospitality
    Wonderful Hard Rock Experience
    17 Aug , 2020 CampbellVaca
    We just returned from a birthday celebration with a group of 6. The Hard Rock Vallarta staff really made our stay an amazing experience. We were nervous traveling in the COVID-19 environment, but were pleasantly surprised with the handling of employee and guest safety. We really felt that the protocols were established and followed. Though some services and food/beverage selections limited or altered was a bit disappointing. Our Butler group of Francisco, Uri & Gerardo were wonderful to help throughout our stay and they did a great job helping put on the party. Servers Diane, Samuel, Chico and Alikin were extremely attentive, sweet and wonderful. The entertainment was amazing! I especially enjoyed live perfomances by Three Circus. The drummer, Emmanuel, is extremely talented!
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    View all  6823  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally