Riu Palace Antillas

We celebrated our honeymoon at the Riu Palace Antillas and boy do I regret choosing this resort. The island was absolutely beautiful but I would not recommend the Riu Palace Antillas for a celebration this huge. When we booked our trip we were told we would receive a complimentary upgrade (upon availablity) since we would be on our honeymoon. When we checked in I asked about the upgrade, the young lady told us yes, this is the honeymoon suite. We get to our room and it’s a regular HOTEL room with a terrible corner view of the ocean. We head back down to the front desk to ask for a different room. Now she says they don’t have any upgraded suites available but could give us a better view but it has double beds instead of the king. So we settled with that to have a better view. We get to the 2nd room and again it’s just a HOTEL room with a better view. When booking they made it seem like it would be a given that we received the upgrade, had I known I would have just paid for a suite from the start. Who wants to pay all this money to celebrate their honeymoon in a regular ol’ hotel room?! All of the rooms are listed as suites but that is not the case. We weren’t greeted with anything more than towels folded into swans to indicate that we were on our honeymoon. The rooms are out dated, the toilet seat is chipped, worn down in spots and rusty around the bottom. The tub has some type of bath-fitters overlay/insert and it’s obvious the water has gotten underneath it so while standing to shower you feel like you’re surfing! And it SMELLS! The tub spout is barely hanging on, it has so much silicone holding it in place it’s ridiculous. Though there are multiple restaurants the food options are slim. Breakfast had plenty of options on their buffet. But lunch is only a buffet option, I would have liked to have had the option to order from a menu for a meal other than dinner. We felt like we were at a high school cafeteria during lunch each day! Unless you’re in line 30 minutes before the restaurant opens the wait time for dinner is ridiculous. Dinner began at 6:30p, we got to the steakhouse at 7:10p and were told we could not be seated because we were not there when there was a line! It was our last night on the island and my husbands birthday and the only restaurants hadn’t visited! We could only assume it was their way to control the food portions at the “better” restaurants. The pool bar uses the cheapest liquor known to man and they make the worst drinks ever. They pour the wrong liquor into bottles and lie to you about what they are serving you. We ended up just walking to the bar in the lobby EACH time we wanted a drink while at the pool. They also use the cheap stuff but they do have a few premium options and the drinks taste better. The staff is friendly but that’s about it. This was a waste of money, we will not be back! I have video as well but the site doesn’t allow me to upload it.

Had a wonderful oceanfront room with plenty of space for a couple. Staff worked hard to satisfy every request quickly and with a smile. Food was usually good, some great, but mostly average or good. The hotel isn't brand new, but didn't feel out of date either. If you stay at Riu Palace Antillas you won't have to worry about a thing while you're there.

Visited with my brother, sister and her bf. We are all adults and didn't want to hear children. The RIU Palace was next door and we were encouraged to use their facilities also. But both locations have the same restaurants, which were very good. We were very happy with the buffet, also. The specialty restaurants are more leisurely with slower service, but again, great food. We enjoyed the swim up bar and the entire area in front of the beach. Had a good (but expensive) massage and pedicure. My brother also had reflexology and a massage. The rooms were dated, but were kept clean with excellent staff. There were a few plumbing issues and they had to replace our television, but staff was quick and professional. We were picked up returned to the airport by DePalm Tours in recent, air conditioned coaches. Very efficient. We also did an excursion with them to Natural Pool/Bridge. It was fun because they roll over the terrain and damn the trucks. It was a vigorous and fun 4 hours. Our driver, David, is highly recommended. All in all a good time.