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    Riu Palace Aruba

    PPPPP Plus

    InPalm Beach, Aruba

    TripAdvisor Traveller Rating

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    Based on 7631 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The luxury Riu Palace Aruba is as swish as they come, with five restaurants, a smart pool scene and a miles-long sandy beach on the doorstep.

    A white-sand beach unravels beside the Riu Palace Aruba – the boardwalk is just steps away from the hotel’s huge pool.

    Little luxuries pop up all over this beachside hotel. Breakfasts are washed down with Cava and the room menu features pads with a Jacuzzi® on the balcony.

    • Rooms: 450
    • Lifts: 5
    • Buildings: 3
    • Floors: 8 or 10
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • On Palm Beach
    • Huge pool
    • 5 restaurants
    • Free Wi-Fi
    • Perfect for your wedding day

    Location

    • On the beach
    • 300m to nearest shops
    • 11km to Oranjestad, with its bars, shops and restaurants
    • View Location

    Premier Holidays

    Swish hotels all over the world

    • Stylish 4 and 5-star hotels
    • Highly rated by you
    • 20kg luggage allowance on TUI flights
    • Handpicked for families and adults

    Find out more about Premier Holidays »

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    24-hour All Inclusive. Buffet breakfast, lunch and dinner. Option to have dinner at the Japanese, steakhouse, Italian and fusion restaurants. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and in-room drinks optic with branded premium spirits. 24-hour snacks.

    Facilities

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      accommodationData.facilities
    • 2 outdoor pools

      The pools here take centre stage. The main one features a swim-up bar, in-water loungers and is just steps from the beach.

    • Steakhouse restaurant

      Just to let you know, men are requested to wear full-length trousers and shirts at this à la carte restaurant.

    • Japanese restaurant

      The Sayuri à la carte restaurant offers a variety of Japanese delicacies. Gentlemen please note full-length trousers are required to dine here.

    Rooms

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    • Double Room with Garden View and French Balcony

      These double rooms come with a French balcony that offers views of the garden. You'll also find free Wi-Fi, air-conditioning and an in-room drinks optic with branded premium spirits. The drinks can vary but usually include brands such as Smirnoff vodka, Barcadi rum and Jose Cuervo tequila. The rollaway bed is available on request.

    • Junior Suite with Limited Sea View and Balcony or Terrace

      These junior suites come with a balcony or a terrace that offers partial sea views. You'll also find free Wi-Fi, air-con and an in-room drinks optic with branded premium spirits. The drinks can vary but usually include brands such as Smirnoff vodka, Barcadi rum and Jose Cuervo tequila. Just so you know, the extra bed is available on request.

    my terrible wedding experience
    08 Oct , 2019 christinaa42390
    This is going to be the realest most detailed review on here, PLEASE READ. WEDDING. I had my wedding at Riu (family resort) this September 2019 I am the bride and let me say what a terrible experience. STRIKE 1: OUR BATHROOM SHOWER HAD MOLD ON CEILING. there is no vents in the bathrooms, my other guests smelt mold and had in their rooms too. STRIKE 2:The day before my wedding me and my guest were doing the UTV tour and the lady said we would be back around 6:20pm, however we had dinner reservations are 6:30pm at Milano at Riu, we ask the Manger Carlos of Riu to push the dinner to 7:00pm to give us time to shower and get ready, and he COMPLETELY SHUT us down and said NO, his reason " I have "other" guest to accommodate and would have to explain why they can't sit and eat because I am holding up 35 seats for you". I could believe him, after arguing for 2 HOURS in the lobby the UTV lady called her manager and asked if we could get a private tour earlier in day, and we did THANKS to the VENDOR who felt bad that the hotel would not help us out. So we had a 12:40 PM UTV tour, got back 5:30pm and was ready for dinner at 6:30pm. STRIKE 2: I got my hair and makeup with the girls at the spa, I was told they bring fruit and champagne to the spa the day before, and guess what? the day of they said " I don't know who told u that but we don't do it and if you want that you have to pay for it" (so they only brought champagne at that point the girls didn't even want fruit. STRIKE 3: Hair and makeup was running behind (and i rushed to my room, as soon as I get to the room my phone rings and its front desk at Spa saying " YOU NEED TO COME BACK HERE NOW AND PAY YOUR BALANCE". My bridesmaid answered the phone and told her " hum the bride is naked putting on her dress", I also told my bridesmaid to say to the girl on the phone " tell her Im sorry i thought I paid in full prior to arriving to hotel on paypal I will pay the balance of 50$ tomorrow when I drop off the lipstick", the girl on the phone said 'ABSOLUTELY not she needs to come now!" I grabbed the phone and said " are you kidding I am coming tomorrow and thats it", The next day I showed up 9:30am and saw the girl who I spoke to on the phone and I told her how she spoke to me was unprofessional and rude and she shrugged her shoulders and rolled her eyes. STRIKE 4: The wedding planner was getting the cake ready to be cut IMMEDIATELY after main course and my bridesmaid who is a wedding planner herself came up to me and asked " do you want to eat cake now?" I said " no we just finished dinner lol", My bridesmaid explained she asked the wedding planner if she even asked what the BRIDE wanted and clearly she didn't so I had my bridesmaid tell them no to wait another hour so we can dance instead. I MEAN WHO EATS CAKE 2 MINUTES AFTER STEAK?!! STRIKE 5: when we showed up for cocktail hour same area where reception was, they didn't even have the chairs at the table, we had to ask them to bring chairs for the guests at their assigned seating. STRIKE 6: photographer called room service / front desk and asked if we can get champagne to my bridal suite for pictures with my bridesmaid, they also said " you have to pay 150$" for that!, ITS ALL INCLUSIVE AND IM SPENDING THOUSANDS ALREADY ON A WEDDING HERE WHY DO I HAVE TO PAY AGAIN, soooooo they ended up sending for free when my bridesmaid when downstairs to give them HELL. overall i felt like they don't take weddings seriously, they don't tell guest to stand back on the beach while they are leaning in my ceromony where I was walking down the beach and where my guests were, also going behind the gazebo where me and the groom were standing under trying to take pictures of us. DJ sucked, we asked for good up to date dancing music, modern style guests and we just kept repeatedly asking to play specific songs, FANS were broke outside by padlock where cocktail/recepation was, so we were all so hot.
    Great location and service
    08 Oct , 2019 Aaron H
    We stayed in a Jr Suite with a view and loved every minute of it. End of September and the hotel was not super crowded and there was plenty of room on the beach. Buffets were great but getting a good seat at the restaurants required lining up right when they opened. Great snorkeling right off to the left of the beach just outside of the swimming area. If you want an umbrella at the beach get up early (6AM) to try and get a good spot.
    Stunning hotel amazing location
    07 Oct , 2019 CRose722, 186411
    Right on the sea front , amazing location and close to everything you need. Rooms were amazing. Try get a room at the front and high up. You have private access to own beach, and not far from flamingo beach too- famous on insta
    UMA EXPERIÊNCIA MUITO MÁ
    04 Oct , 2019 IBARROS1969
    Me, my husband and our three children stayed at the HOTEL RIU PALACE ARUBA from August 5-26 this year. It was a very bad experience! The hotel has a 5-star category, but in reality corresponds to a 3-star hotel. - We bought a jacuzzi suite. The suite was on the roof next to huge machines that made a deafening noise. We couldn't sleep at all the first night, and the next day we had to move to a lower category without any refunds or any other kind. - The hotel beach is extremely dirty, with glasses and plates everywhere. There is no assistance - the employees who sometimes appear there are rude and only attend to those who tip them. - my husband would get up every day at 6am to try to get a shadow. By this time all the shadows were already marked, most of them with only a towel wrapped around the tree trunk and so on for several hours, sometimes all day long. - when it rained, the towel rack was closed and when we tried to change the rain-soaked towels we were told: “It's raining. No towels. ”We were forced to take the soaked towels to our rooms, and there were plenty of towels on the tent shelves! - Food at San Nicolas Restaurant runs out quickly and is not replenished. Empty platters are left at the buffet without even being lifted - Twice the Wellington Steak is over (it was 8:45 pm and the restaurant closes at 10:00 pm!). When we asked if more came, the answer was, “No. Ended." - twice in the breakfast buffet dry bread was served - In general, employees are extremely rude, have no training - they turn their heads when they are called and spend their lives looking at their mobile phones. The only exceptions were Dulce of the animation and Luis of the reception. - cleanliness is insufficient - the whole hotel is extremely humid and smells musty. Signs everywhere are warning “Danger! Slipping floor!" - each room was entitled to only one bath mat - for 3 people !!! The maid of the night (when she appeared…) refused to give more than a bath mat. And often left only 2 washcloths and 2 bath towels - for 3 !!! It is a very bad hotel that we do not recommend to anyone!
    Very Sick Child after Playing in the Riuland - Viral RASH Virus!
    04 Oct , 2019 Suharmys V
    Hello my family and i along with another couple stayed at your hotel from Sept 23-30 2019 - The last night we were there my two year old daughter got a very high fever and was vomiting all night. She then again got the fever again on the flight home. Since we've been back home she has been diagnosed with Hand Foot and Mouth Disease that caused a very bad rash - The rash is ALL over her body including in her mouth and nostrils, she has vomited and is experiencing terrible pains from it, she can't eat and is in very bad discomfort. We visited your RiuLand on several occasions during our stay and we are positive that this is where she got it from (we did not leave the resort during our stay) As she got the first symptom on day 7 of our trip!  The other couple that traveled with us also with a child is experiencing the same symptoms. We are so upset that our children got sick on their birthday trip. We chose your hotel for the safety and its cleanliness and we are extremely disappointed that our trip and experience has turned into a nightmare. This is an extremely contagious disease and your child play area should be cleaned and all the toys disinfected. I would hate for another family to experience what we are experiencing. As a parent you do not want to see your child in such pain and discomfort.
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    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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