When it comes to sea views, this hotel doesn’t miss a trick – the 2 pools and themed restaurant soak them up.
This hotel is in a quiet spot with a mini-beach a few steps away. The courtesy bus makes regular trips to Playa de las Americas – and from there it’s a 5-minute walk to Siam Park, Tenerife’s famous waterpark.
The 2 big pools really make the most of the sea views. One of the pools is an infinity number, too. On the food front, there’s a buffet restaurant plus a snack bar that changes to a themed place at night.
TripAdvisor Traveller Rating
Based On 3167 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Snacks.
Local alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
This pool hosts all the water activity sports, plus there's a water fountain at the edge. It's heated in winter, too.
Playa buffet restaurant
The buffet restaurant offers Continental breakfast, lunch and snacks, also includes a self-service drinks counter. Themed dinners are put on in the evening.
RiuFit fitness classes
Join in our classes to keep up your fitness regime whilst you're away.
Rooms ► View all
1 Bedroom Family Room with Limited Sea View and Balcony or Terrace
These family rooms come with a lounge area and a balcony or terrace for some additional space.
Main Building Twin Room with Balcony or Terrace
These rooms include air-conditioning and a balcony or terrace for some extra space.
TripAdvisor Reviews Show more reviews »
We arrived late on 31st October and quickly checked in, however our room hadn't been turned around properly, empty water bottles in the living area and dirty towels on the bathroom floor. Housekeeping did come within 10 minutes and tidy up but this was not a good first impression. We went to the dining room at 10pm as advised for a snack. The food looked as though it had been there for some time so we made cheese rolls with salad - not expecting too much at that time of night. Wine and beer was help yourself so we took a drink and sat outside on hard plastic chairs while noisy children ran around all over the place - so back to the room which was large with a separate bedroom and living area but very little furniture and a small portable TV. The beds were really uncomfortable, like lying on solid wood so not much sleep was had. Next morning breakfast was like being in a zoo, food was average and the atmosphere was carnage, really noisy and stressful, sunbeds were all taken extremely early and packed together like sardines - at this point we knew the hotel wasn't for us so we approached the Tui representative to arrange for a transfer. We had to stay one more night as it was a public holiday but we relocated at some expense to the Gran Melia on 2 November. It wasn't easy to change hotels but that's another story for the Tui website. All in all I would say it's time for a total refurbishment of this hotel, it really felt as if it was on it's last legs and was certainly not a 4* experience. Tui need to take some responsibility for mis-selling this hotel as it was more 2 - 3* and for families, not couples who are looking for a quiet week in the sun. I would certainly not recommend this hotel to anyone. More
Karen T, 186534
We visited this hotel for a week. Upon our check in, we were greeted by a night manager. Who was extremely helpful and new our names straight away. The staff are without a doubt, the best thing at the hotel. The problem I have with our stay, is the beds being extremely hard. The fact I had to get up at 5:20am to get sun lounger, not what I had in mind for my holiday. The food does not have any flavour, if it did we were slammed with lots of garlic to mask the fact there wasn’t flavour.Also cracked tiles around the 2 pools, meant several people tripping.The problems we encountered, is the reason why we will not be returning again. The hotel is in a great location and this is a pitty for all of it faults.More
Nice hotel, kept very clean. It was good to see the pool sunbed area cleaned thoroughly with beds parasols and everything being moved to clean, only downside were the cracked and missing floor tiles around the pool area. It was good to see the pools closely monitored and when we were there, closed for a while, when there was a cleanliness issue. The rooms are big and spacious. The staff here are a credit to the hotel, everyone so welcoming polite and helpful. It is a big hotel and when its near half term a bit noisy, but always found a sunbed in a quieter part of the pool area. overall a lovely holiday great food good entertainment . would returnMore
Kay-Ken S, 778070
We did pay a fair bit of money for this holiday as it was in the half term. We enjoyed every minute of our stay. It started on a very positive note as we were upgraded from a family room to a private bungalow. This was ideal as it was quiet and slightly away from the main hotel and overlooking the beach. Every member of staff we encountered was smiling and helpful from the minute we walked in the door to the moment we left. The food was very good although quite repetitive toward the end of the week. To be fair there was a second restaurant, we were too busy enjoying ourselves to remember to book a table though so it's our own fault if we tired of the food. Would definitely recommend this place for some winter sun. It was around 30 degrees the whole time, which was the last week of October. I think the only negative thing I can really say is you do need to get up at 6am if you'd like a sun lounger. I'd heard of before with these types of holidays but had never experienced people reserving beds with their towels when it's still dark! More
The hotel was very clean and staff welcoming and helpful at all times. Rooms large but sparsely furnished had separate living room and double bedroom but to be honest do you need more than a sofa, tv, table, desk , fridge etc lovely large balconies where we had a side sea view and small beach view. Pools nice lots of sun beds but do need to grab them early as normal. Food was good nothing outstanding but nice! However, themed restaurant was no that good nothing really different than what was available in the main one. Drinks were a good variety my only gripe is no take away plates from snack bar so hard to take food to pool side including no way to take away ice cream although ended up putting in plastic cups for poolside. Entertainment was not great but they tried the external acts were better. Overall lovely hotel but could do with s bit of tlc but nothing that spoilt our holiday! Day entertainment was good though pls ty on offer if you want to get involved. Nice peaceful location More
Things To Do View all »
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally