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    TUI BLUE Alcudia Pins

    PPPPP Plus

    InPlaya de Muro, Majorca, Spain

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    Based on 2139 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The TUI BLUE Alcudia Pins is a family holiday specialist, and has a Caribbean-esque swoop of sand right outside.

    As part of the TUI BLUE For Families collection, this place – formerly the TUI FAMILY LIFE Alcudia Pins – has some of the best child-friendly facilities around. We’re talking professional-led entertainment, kids’ clubs for tots and teens, and tonnes of activities.

    There’s a focus on wellbeing at TUI BLUE For Families hotels. The Healthy Eating Challenge encourages youngsters to try new foods. There are professionally run swimming lessons. Plus, family wellbeing classes help you to relax while practising mindfulness.

    Location-wise, the setting’s ideal for families. There’s a cushion-soft beach out the front, with waters that are shallow enough for paddling.

    While you're away, you'll have access to our 24-hour digital service, and a rep will visit regularly.

    • Rooms: 598
    • Lifts: 17
    • Buildings: 9
    • Floors: 4

    Things you'll love

    • Great for families
    • On a beach
    • Children’s splash park

    Location

    • On a stretch of fine, golden sand in Playa de Muro in Alcudia Bay
    • Convenient location with the nearest beach, bar and restaurant all within 50m
    • 100m to nearest shop
    • 3km to Ca'n Picafort centre
    • 4km to Alcudia
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    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Self Catering

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

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      accommodationData.facilities
    • 2 kids' pools

      Little ones have a couple of pools to splash around in. The splash pool comes with animal-shaped slides, fountains and play equipment, whike the second kids' pool comes with its own watersilde.

    • Kids' clubs

      Designed for 3 to 11-year-olds, our kids’ clubs offer up to two hours of themed activities, six days a week. They’re split into age groups, with activities tailored for each. Minis is for 3 to 5-year-olds, while Maxis is for 6 to 11-year-olds. Nearly all of our Kids’ Clubs are free, with parties* available at a small charge. All of our Kids’ Club team are trained to TUI standards and have undergone relevant checks.

    • Buffet restaurant

      Featuring a balance of local, international, and family favourites. There's also a children’s buffet and an area for preparing baby food.

    Rooms

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    Good holiday
    02 Dec , 2019 samanthareid882017, 186487
    Came here as a last minute bargain holiday with my other half and was pleasantly surprised rooms were huge we got a whole apartment for just the two of us was very clean. Pool area was nice location right on the beach was beautiful few shops around and doesn’t take long to find restaurants ect very nice hotel and would definitely come back.
    Excellent Family Holiday Destination
    01 Nov , 2019 ManusMcKay, 186605
    We stayed for 10 nights in August, we feel that it was an excellent family holiday destination, more so for a young family. Positives -Modern rooms with most of the things that you require for your stay, always kept clean and were cleaned every day -Great access to an excellent beach -We did All Inclusive (highly recommend this as there is not that much dining experiences within walking distance of the hotel). We found the food on the most part very good. Good selection of foods and a kiddies section specifically for the children -On the most part, the staff are very friendly, credit to their hotel! -Good entertainment for the children during the day & in the evening -Good pool facilities, albeit overwhelmed by the amount of people at the hotel -Good bus service outside the hotel if you want to explore the local area. Highly recommend Alcudia town! Its a gem! Negatives -The area around the main pool is unfortunately not big enough for the amount of people there. You need to be extremely organized early in the morning to secure sun loungers of your liking. Beware of the towel man! He will remove towels first thing in the morning for unoccupied sun loungers. To be fair, not a bad idea by the hotel! -There was confusion when we checked into the hotel. We decided to pay extra for a partial sea view room prior to our arrival. (highly recommend this, worth the extra money compared to being at the back of the hotel). All of this was confirmed on email with the hotel manager. When checking in, they said that no such room was available. When we produced the email, they still said that the room was not available. At that point, we were getting a little annoyed and the conversation started to become a little heated. All of a sudden, a room that did not exist, then existed! Not sure what that was all about! Completely unnecessary. -Don't go to the Italian restaurant in the hotel, our experience was bizarre, food was poor, waiting staff were a little insulting & service was very poor. Strangest and one of the poorest dining experiences that I can remember....
    Good family vacation
    25 Oct , 2019 Freyzi11, 189512
    Stayed for one week in October, family of five. Our room was on the 4th floor of building F, overlooking the main swimming pool area. Living room and both bedrooms where nice and neat, kitchen and bathroom a bit dated, but all in all we were satisfied with it. This is a family hotel, loads of kids running around, can be a bit noisy during the day but we did not mind. We had the all inclusive deal, breakfast was pretty good, lunch was fine as well but dinner service varied. The kids were always happy to have either spaghetti or pizzas, for the adults it depended a bit on the theme of the night. During the day the fried chicken and chips were popular as a snack. The inclusive drinks are fine, local or rather cheap, but in the heat you didnt mind. This is not a luxury all inclusive, but then that´s reflected in the price. We had dinner at Taverna one evening, which was excellent. And we found a restaurant close by for one evening, Figueret, highly recommended. Best meal of the trip. There were plenty of activities for the kids during our stay, they were never bored. The evening program is tailored to them, finishes at 10:00 and then all is quite, which is fine. Read that there was a rush for the sunbeds in the mornings, partly true in our experience. By 09:00 they are mostly taken. The beach is next to the hotel and really nice. The staff was really nice, helpful, joyful, especially in the reception. All in all we enjoyed our stay and would recommend it to families.
    Amazing place for a holiday.
    24 Oct , 2019 obcy84 ., 580419
    Amazing hotel at the beach. Everything here was perfect. Staff (reception, management, cleaners, waiters, entertainers. There is a big swimming pool with another one for kids and 2 for the smallest ones (one is even shaded to make babies safe). Food was great. A lot to chose from and to please everybody in 2 restaurants. There are also 2 themed restaurants. The beach is clean and sandy and the water is shallow way into the sea. You can get here by bus straight from the airport. Alcudia Town is easily accessible by bus 1.6 euro one way in 20 minutes. Would recommend and come back here again definitely.
    Great family holiday - action packed fun right on the beach
    23 Oct , 2019 Lorna K, 186525
    My husband and I travelled with our two daughters 5 and 2. We are from the UK and I would say the resort was 70% Scandinavian and staff very much catered for all nationalities.  Positives - The entertainment team are FANTASTIC. They have so much energy and talent, it amazed us. - The activity programme is second to none. There is so much on and you are spoilt for choice. - Choice of food both in the main restaurant and the Green and Grill is great. - Taverna - worth a visit - The kids section in the main restaurant is fantastic - The rooms are great. Sometimes one bedroom places can be a little cramped but the set up of the rooms with bunkbeds is ideal - Layout of the resort itself is very good and accessible for all Negatives (being picky) - The pools were freezing. Would be great if one was at least heated. - It doesn't seem like any balconies get the sun. Perhaps peak summer, those south facing ones do, so I would request those. - Our room smelt of damp a bit (we were Block A, room 307). I told reception and they offered us another room in Block C but it smelt of smoke so we stuck where we were. Suggest the management look into the smell. It was the strongest in the bunkbed area. - The main restaurant gets a bit hectic at peak breakfast and dinner times. They have signs advising of peak times and best to avoid these times if possible. - Transfer time on way to the resort is NOT 70 mins as stated on the Tui site. It was at least 2 hours due to all the drop offs.
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    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally