This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 2260 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating . Highchairs are available on request.
There are alternating themed nights here including grilled dishes and Mexican. Reservations are required.
Rooms ► View all
suite with limited sea view
Suites have modern furniture and offer a limited sea view, sleeping up to four. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
Suites have modern furniture and offer a limited sea view, sleeping up to four and can also be sold as a single. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
TripAdvisor Traveller Reviews Show more reviews »
Comfortable spacious rooms sufficient for a family of 4. Regularly cleaned and plenty of towels. Pools beautiful but chilly only one heated which gets very busy. All inclusive is repetitive but what is served, is fresh and does the job. Always plenty of food for the children to pick from. Lots of activities to do at no extra cost but take money for deposits as you can't do anything without securing them. Would return.More
Just got back from a weeks holiday. Transfer was great only 45mins. Lovely clean hotel. Very very large!! Took 2 days to find our way around even with a map! First time I'd stayed all inclusive and was pleasantly surprised. Breakfast was delicious, loved the freshly made omelettes. Lunch time they cooked on outside grill next to pool aswell as paella which was delicious. Dinner there was so much choice always found something we liked. If i could change anything about this hotel it would be only 3 small things. Firstly the reserving of sunbeds but i think this happens in most places. Secondly the pools could do with being a bit shallower at one end for kids who are learning to swim. Lastly we went to book for the themed restaurant on third day and it was full for the rest of the week so never got to try. Overall a great holiday and a very well organised hotel! Would definitely recommend!More
Lynn V, Durham, United Kingdom
Overall array stay, lovely hotel and friendly staff. Overall a great stay, lovely hotel and friendly staff. Really disappointing arrival - no sense of greeting and 30 mins in a queue to check in. Bad start to holiday after a long flight. Salt water pool fantastically warm and so easy to get into. People as manic about reserving sunbeds as ever. Some seemed to be doing so by using industrial quality clips to secure towels in middle of the night. Lots of variety in buffet restaurant even for us vegetarians. But restaurant too busy really, especially at breakfast. Lovely views from lunch restaurant. Piano bar a lovely place to sit early evening. Had the Italian a la carte on our final night and to be honest they put on a really good effort - food was of a higher quality than I the buffet restaurant. Too much hassle around booking things: spin class booked up for entire week as soon as I checked; Mexican themed good night booked up; needing to queue to book high ropes the day before. Need to have better systems. Facilities all good: high ropes, mini golf and AstroTurf all good quality. Wifi was a joke. Even paid for their internet access. Like accessing Internet 10 years ago. Should not be charging for that. Thomson reps Charlie and Olivia friendly and helpful. Quite a lot of places around the hotel that have a really bad smell. Spa reception, level 1 toilets.... Drainage issue, but not unfamiliar in Spanish resorts, I have to say. Inside the rooms cleaning was excellent and cleaning staff great. Would happily return. More
Fabulous hotel but a bit isolated
First impression is the size of the complex but you soon find your way around. The rooms are superb. Most are suites with a good sized lounge as well as a good sized bedroom, and a bathroom. The hotel is spotlessly clean and the staff are all friendly and efficient. The food is on a par with Riu and Princess hotels where we've previously stayed. Others have complained about food not being hot enough but most of it was and the restaurants all have some plates which are kept (very) hot. There's also a microwave if you really want to heat things up (e.g. the porridge which I like steaming hot). As well as the main restaurant you can also eat in the a la carte speciality restaurants twice if you are there for a week. You must book and I would do it early. There are two huge pools. One is in a "quiet" area without music etc but it isn't heated and was freezing. Also they have two types of sunbeds and the ones round the quiet pool don't have cushions and are very hard. The pool at the other end is heated and was quite busy. It's also very noisy but we soon switched off. Value for money is unbelievable compared with Princess and Riu hotels especially as it is all inclusive. WiFi is pretty good and would be horrendously expensive except that it is free to Thomson (First choice) guests. Thomson guests also get a free session in the Spa pool complex which would otherwise be 22 Euros and is very enjoyable. There are only two downsides. The main one is the location. The hotel is built on a steep cliff with fabulous views over the sea but a very steep hill down to the resort. Only 10 minutes from the back gate but a very steep climb back. The maps don't give any idea of how steep everything is but once you are down on the front you can walk along the prom at Playa la Arena along to Puerto Santiago and on to Los Gigantes. They are three separate resorts but run one into the other. The other downside is the evening entertainment which is very poor including the worst Queen tribute band I've ever seen. IMore
Quite good - but huge hotel
This is a substantial hotel and it can take 10/15 mins to walk the width of the hotel. Generally nothing bad to report, but whilst there was an extensive choice of foods at each meal, the meals hardly varied, certainly breakfast was the same every day. The bespoke restaurants were a bit disappointing . The food at the snack bar at the quiet pool was poor and it is well worth going to the main lunch restaurant. The kids pool was noisy and boisterous , which was fine , as there are quieter areas if you want them. It was all inclusive for the drinks they were local beers and wines and they were quite average, branded wines beers spirits cost extra. The entertainment was mediocre, so we went into Los Gigantes to a music bar , which was more suited to us. Only a 20 minute walk, very pleasant walk after dinner. The room was fine, it was described as partially obscured sea view, but it was fine, we have had worse. I can imagine it will be mad busy in the summer, and wont suit everyone. We went late Jan , not in the school holidays but there were a lot of school age kids there of all nationalities, so dont assume going out of school holidays this will adults only.More
redroserambler, Preston, United Kingdom
Things To Do► View all
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here