This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 2440 reviews
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
All are included except where indicated.
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating . Highchairs are available on request.
There are alternating themed nights here including grilled dishes and Mexican. Reservations are required.
Suites have modern furniture and offer a limited sea view, sleeping up to four. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
Suites have modern furniture and offer a limited sea view, sleeping up to four and can also be sold as a single. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
Little to fault with this beautiful hotel. Went with my husband and 2 kids aged 1 and 4. Lots for the kids including variety of pools, lovely playground and soft play area and games room. Room really nice, would've preferred a double bed instead of singles pushed together but that is my only gripe. Great variety and quality of food. Hotel and grounds immaculately kept. Staff friendly, would definately go againMore
Nice hotel lovely pool areas Fitness room for free Try the spa circuit very nice and relaxing The suite was clean and spacious. Good service but very busy in the main buffet restaurant. Plates, glasses, etc. was not clean and not to expect for a four star hotel. Quality of the food at the buffet / main restaurant could be improved in my opinion. More
Annitta Wuertz P, Copenhagen, Denmark
Just arrived home from a fantastic stay at Be Live Costa Los Gigantes (formerly Luabay). We had a sea view suite which I think most of the rooms are. It was spacious, not luxurious, but more than sufficient for 2 adults and a 10 year old. The views from the spacious balcony were great. Food was really amazing with so much choice and much better standard than previous all inclusive hotels we have stayed in, in Portugal and Egypt. The evening entertainment was generally of a high standard with the exception of a drag act called Top Hat which was so poor we left after the 2nd song - maybe it got better - not really our thing anyway. The other acts were great - very entertaining: Parrot show, birds of prey, guest limbo competition, acrobats, Charlie Chaplin act and the kids show of Grease was great as was the Queen tribute act. We did the mini golf (which was really tricky!!) and the high ropes (need to book the high ropes the day before and not available every day but great fun). We took advantage of the free 2-hour boat trip to see the whales and dolphins which was great and we saw both. Had to request a change of day for this as on the original day the sea was pretty choppy and people were coming back having been seasick and not seeing any sealife. The staff at the harbour were very accommodating and let us change the booking which was definitely the right decision. We also took advantage of the 2 meals in the themed restaurant. My daughter and I enjoyed this even more than the buffet restaurant - the quality of the food seemed to be even better but my husband preferred the main buffet. There are 2 heated pools - the entertainment pool was like a bath (heaven) and inflatables are allowed in there. The quiet pool is also heated but only to about 25 degrees so still a bit of a shock when you get in but nice to cool down. Attached to the entertainment pool is the unheated pool and we never saw any more than 3 people in there - it was freezing. Pools are salty water which helps with bouyancy for weaker swimmers but a bit unpleasant if it gets in your eyes or you swallow some!! Pool depth of the entertainment pool was 1.35m and the quiet pool was 1.4m so our 10 year old was out of her depth all the time but managed ok. We didn't feel we could ever leave her in there alone though just in case. We have never gone back to the same hotel twice on our holidays but this is one we would definitely consider revisiting soon.More
This hotel is great for families with a choice of pools, good food and plenty of bars. The evening show lounge got a bit crowded at night, but there are plenty of other bars and seating areas so not really an issue. The main pool area gets very busy and sun loungers are impossible to find because the hotel doesn't enforce it's own policy on not reserving beds. The pool also gets very busy and with balls and inflatables allowed it can be difficult to actually swim.The "quiet pool" suited us better - not so crowded, no loud music and no inflatables or balls allowed in the pool. Both pools have lifeguards on duty and are 1.4 or 1.35 metres deep throughout, so fairly safe for the kids. There is a third pool down by the waterslide, but we didn't use that other than for watching the kids on the slide. The restaurant food was excellent, with a themed buffet (italian, mexican, oriental) also a carvey and a grill and excellent deserts. Beer, wine, sangria is on tap throughout the day. Only negative was a bit of a whiff from some of the toilets - this was also evident in some of our rooms. I guess this is a problem for many hotels in hot climates. More
Alan-R-E, Greenhithe, United Kingdom
Stayed for 10 days with 2 adults and one young child. This is a huge hotel complex on the side of a cliff which is kept very clean and tidy. We stayed in block A which had very comfortable rooms with separate bedrooms and a lovely sea view. Maid service was excellent. Fridge in room did not keep drinks cold. Air conditioning very good standard. Total lack of sunbeds for pool areas really affected our enjoyment and use of swimming pools. If you want a bed you have to reserve one at 6.30am. People stay by the pool all day too. The hotel tell you to ask the lifeguard to help but it was impossible to find beds after breakfast. Major major disadvantage of this hotel. Food service is excellent. No waiting for food at all. Restaurants cope well with numbers of people. Quality of food is reasonable. Childrens playground and play frame excellent. Evening entertainment was mixed standard. Tribute acts were ok, the others e.g. magician were just rubbish. There are not enough seats in the room for everyone. You have to share tables if you can find a place. Some evenings lots of people had to stand at the back. Very awkward situation. Spoiled enjoyment of evening entertainment somewhat. The hotel needs to get rid of the tables and make it totally seated to cope with the numbers of people. Los gigantes resort is very difficult to walk around as it is so steep. Everything is on the side of a cliff. Impossible with a young child. The playa de la arena beach is a 15 minute walk but its a steep one. Los gigantes beach and harbour are nice to visit but go by taxi, costs about 4 euro each way. Impossible to walk directly there it's too steep. Overall a bit of a disappointment. Rooms and food great. Pool areas and evening entertainment just cannot cope with the numbers of people in the hotel. Oh and if you want a late checkout you need to put your name on a list to have any chance of this. The reception staff could do with additional training on this matter.More
neptune1507, Manchester, United Kingdom
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From May-Oct this hotel operates as the Holiday Village Tenerife.
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