This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 2357 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating . Highchairs are available on request.
There are alternating themed nights here including grilled dishes and Mexican. Reservations are required.
Rooms ► View all
suite with limited sea view
Suites have modern furniture and offer a limited sea view, sleeping up to four. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
Suites have modern furniture and offer a limited sea view, sleeping up to four and can also be sold as a single. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
TripAdvisor Traveller Reviews Show more reviews »
Do not upgrade
We upgraded to the splendid service , it costs â¬25 per day per person . We have got a safe and dressing gowns in the room and they leave a chocolate on the pillow and deliver a newspaper every day , that is basically the benefit for the me my partner and our daughter for â¬1050 for a two week stay . The wifi doesn't work . We go to the restaurant and the maitre d just waves us to any free table without looking at the gold wristband which comes with "splendid service" so eventually we have found the exclusive area which is just the same as the normal area where you are ignored by the waiters and just serve yourself , we have not been offered a drink let alone a glass of wine yet . It is the same with the bar we have to argue to get a "top shelf drink" even though we have the different colour bands . The cocktails are tasteless and only available on certain days . We are supposed to get out mini fridge refilled every day but that has only happened once in the 3 days we have been here so far and then it was with just 2 cans of beer . We have booked for the restaurant where you do get waiter service but the first two nights this wasn't avsilable and the menu choice is for 3 main courses one of which you have to pay extra for even if you do have the splendid service . The First Choice brochure states that you are entitled to go to the Balinese Bed Area 3 times a week but reception said on Saturday it would cost â¬20 even though we have upgraded and today the cost is now â¬30 for the day . Basically we are serving ourselves flat beer and cold food and the entertainment of an evening is very poor . This place charges top money for Tenerife and charges extra for a splendid service which is anything but . I highly recommend not to come here . We are staying in room C202 Gary West EssexMore
Gary W, London, United Kingdom
Just arrived back from the Belive Costa Los Gigantes and can't praise the hotel enough. Although this is a family hotel, as a couple of 60 something's we really enjoyed our stay. Lovely suite, great staff, lots of sun beds and excellent food and drink. The free spa visit was very good too. Would definitely go back at this time of year, would have to think twice in high season though as it is a large hotel and think it would be pretty busy in the height of the season.More
Clean and family friendly, would return with family
Visiting at half term I was slightly dreading this experience as this hotel turns into a First Choice family resort in the summer. I was plesantly surprised with the whole experience and found this to be a really stress free holiday. Everything worked in the room and the room was clean and well maintained. We upgraded to the 'splendid service' which is not very well advertised so it was nice to have a separate area to eat dinner which was not over run with loads of kids. We also used the Balinese beds which were extremely cheap for a days hire and had the added bonus of having cava and fruit served to you twice a day. The Balinese beds have 'adults only' days although we booked them 3 times and all of the kids that were in there were extremely well behaved. One of the pools is not heated and was empty for the duration of our stay. This meant the main pool was pretty packed and had the usual daily animation team activities of aqua aerobics etc. There is also a pool where inflatables are not allowed and there isn't any music so head up there if you want a bit of peace. The entertainment was downright rubbish - some of the worst I have ever seen but it was so bad it was really entertainment so we popped in a couple of times just to entertain ourselves with how bad it was. Don't expect anything good and you won't be disappointed! All in all we had a great holiday here and it was reasonably priced for half term week.More
EastbourneFamilyFour, Spalding, United Kingdom
From checking in to checking out of the be live costa gigantes our holiday was uncomplicated .The staff at reception was very helpful as this was our first time in such a large Hotel our luggage was loading onto a buggy by the bellboy and he whisked us away to our suite which was on e block perfect with lovely views. We had to look at our map to find the restaurant which was quite easy to find very large with a vast assortment of food we always found something that we liked and it all came nice and hot sometimes I admit we ate to much never used the al a carte as we found everything we required at the buffet one .It was a bit noisy but with so many people its to be expected. We used the quiet pool as this one was nearer our room lots of sunbeds & parasols and the snack bar was nearby so drinks & food was at hand all day again with lots of choices. We only ventured out of the hotel a couple of times down the hill through the hotel gates you used your door key to get in and out of these gates so security was spot on .Taxi back hill to much for us to come back up 4euros well worth it . Everything was provided in our room toiletries, kettle tea & coffee, 2 televisions 1 in bedroom and 1 in the lounge area lots of british channels to choose from .Fresh clean towels every day and comfy bed which was huge .Our balcony had sea views & views of gigantes Hope everyone who holidays here will enjoy it as much as we did . Well done all the staff for making it so nice for us .More
David P, Kingston-upon-Hull, United Kingdom
Excellent Food and Good Atmosphere
one of the best hotels we have stayed at. the food is of such high standard and we will most certainly be returning here on a regular basis. Thank you for making our 25th wedding anniversary a lovely one. The staff are hard working and very helpful.More
Everton51, Barnsley, United Kingdom
Things To Do► View all
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Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.
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