This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 3285 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating. Highchairs are available on request.
There are alternating themed nights including Spanish, Italian and Mexican dishes. Open for two sittings in the evenings, one from 6.30pm, and another from 8pm. You'll need to book a table to dine here.
Rooms ► View all
superior suite with limited sea view and balcony or terrace
These superior suites are family themed they come with a baby changing table, highchair and baby bath children's amenities and a suprise children's gift. There's also a welcome pack in the minibar on arrival and an expresso coffee machine with a starter pack, plus refills* for a little more. Plus extras like a Play Station 3 and priority booking for à la carte dinners.
suite with limited sea view and balcony or terrace
These suites are kitted out with air-con, TV and Wi-Fi*. Outside, you'll have a balcony or terrace offering a partial view of the sea.
TripAdvisor Traveller Reviews Show more reviews »
Fantastic break clean hotel
Overall ver good hotel. Has everything you need especially for children. Spa very nice. Staff very helpful. Only issue was ion arriving we were given sandwiches instead of s hot meal as restaurant closes at 9pm and our flights was on the evening we arrived just before 9pm refused in the restaurant. I think the times needs to change. More
"nice and relaxing"
Went for a week of relaxation but too many loud kids around but we managed to avoid them. Food was great, clean restaurants, spotless areas all around.Entertainment was fun, we laughed so much, every evening we had something different. The only downside was the poorly Wi-Fi connection , we had to go to reception area to communicate with family. Also very disappointed with Thompson reps, not helpful at all. But overall very good.More
Serena S, 503912
Stayed late January 2016 read reviews before we departed! More good than bad. After staying at hotel , we thought all aspects of our week holiday was great in every way , from how we were treated at reception check in , cleaning of our suite, food and drink ,it was great. Anyone that moaned may have to put their hands in their pockets and pay a lot more . We to say thanks again & will be back later on in 2016. Thanks againMore
Dave D, 186486
We have recently returned from a weeks break and it was good. The hotel is located about a hour drive from the airport. Checking was prompt and we driven to our room in a small buggy. The room was clean and spacious with bedroom, bathroom, and living room. The patio overlooking the sea. The food was good and varied from day to day. There were lots of families with young children but as the hotels names suggests, it is a family hotel. Entertainment was on every night and professionally presented too. I throughly enjoyed each show especially the Michael Jackson tribute night. There was also entertainment for the mature of us in the bar area and again I throughly enjoyed this. I have no complaints about our stay and would recommend here. More
Positive overall impression
We have stayed in the hotel the last week of January. Travelling with 2 kids 4 & 7 our daily schedule was pretty much: restaurant->pool->restaurant->pool->restaurant->mini disco. There are definitely plenty of things for kids to do: our oldest tried high ropes. there's an excellent outdoor playground, some daily activities. We primary went to mini disco, tried horse riding and water activity on Saturday. There was also indoor play area. I don't see the kids could get bored. For depositum, you could play tennis, table tennis, mini golf etc. We could only book All Inclusive. It was definitely easy, when you have small kids with you. But was it gastronomical experience or close? No. But similar food quality as we experienced in other resorts with all inclusive on canary island. We haven't tried a la-carte restaurants. Be sure to come in good time, if you would like to try them. I completely agree with other comments with Buffet restaurant being noisy, but has nothing to do with kids. More an issue of bad acoustics. Quality of red wine was dissapointing, and mojito did not remind of mojito at all. On the positive side, the day we went for the hole day trip, we could have an early breakfast and get a lunch basket with us. Else really nice views from different areas on the ocean (restaurants, pool, bars) and Los Gigantes cliffs. Rooms: I think, we had what was called a suite. More spacious than I expected. Living room had a sleeping sofa for 2 (witch was not always a case in other places we stayed). I wish quality of mattresses, pillows was better. Pool: main pool well heated. Water slide for kids. Plenty of sun beds - no need to "reserve" Our overall impression is positive, since the main purpose of our stay was to enjoy sun and pool.More
Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.
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