This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 3662 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating. Highchairs are available on request.
There are alternating themed nights including Spanish, Italian and Mexican dishes. Open for two sittings in the evenings, one from 6.30pm, and another from 8pm. You'll need to book a table to dine here.
Rooms ► View all
superior suite with limited sea view and balcony or terrace
These superior suites are family themed they come with a baby changing table, highchair and baby bath children's amenities and a suprise children's gift. There's also a welcome pack in the minibar on arrival and an expresso coffee machine with a starter pack, plus refills* for a little more. Plus extras like a Play Station 3 and priority booking for à la carte dinners.
suite with limited sea view and balcony or terrace
These suites are kitted out with air-con, TV and Wi-Fi*. Outside, you'll have a balcony or terrace offering a partial view of the sea.
TripAdvisor Traveller Reviews Show more reviews »
April Trip 2016
So pleased that we had booked this particular hotel, staff were always friendly and helpful and were always smiling, the SPA was amazing, along with the choice of food, ideally for families with children, there was always a life guard on duty by the swimming pool, walking distance to beach and local shops,would definitely recommend the Trip to Sian Water Park along with the Trip to Mount Teide which was the highlight of the holiday ( Not recommended if you have a fear of heights ) Rockman family More
Great place to stay
On the whole this is a great place to holiday. Hotel is stunning and staff are great. Activity staff where fantastic especially Martin who made my child's stay special. If I can fault the place in any way there would only be small things. No food is served after 9pm and for us that was a bit inconvenient being late eaters. Having arrived late and left early not being able to have coffee/tea or food wasn't great. More
Good but not for push chairs
Good hotel overall, food was cold LOTS of flys which became annoying, beds are like ironing boards! No fly screens in apartment to keep flys out and far to hilly for us and not nothing to do in Los gigantes, also don't listen to thompson sales team as they lie and just want to sell holidays to couple with pushchairs there but it's too steep to push with tiled pavements so very slippy, next time will be threw thomas cook see if there any better!More
Lots of niggles
Still four days to go.. Travelled as a party of three adults and a baby under two. Happy with the cleanliness of the room, massively put out by an adult having to 'sleep' on the most uncomfortable sofa bed ever experienced. Springs and metal bars sticking in my back all night. I literally dreaded going to bed each night and couldn't wait to get home to get a full night's sleep.Didn't even bother to complain when we realised having a third balcony chair delivered was out of the question. Reception staff gave two versions of where the manager was in the space of five minutes. Obviously only catered for two adults in our room as no coat hangers in second wardrobe and due to the design, couldn't move any from main wardrobe. Also only two coffee cups in room. What perturbed us immensely was the number of flies everywhere, we couldn't settle by the pool or on the terraces with a drink. We were plagued by them! Were generally happy with the food despite being lukewarm and finding a hair in a salad. Queues formed too to get in for breakfast although the second restaurant remained closed. Wouldn't return and sadly probably wouldn't recommend eitherMore
We were very impressed. The staff were very friendly and helpful and we would recommend this hotel to anyone. The food was very good with a good variety and was from different countries each night which made it more interesting. The views were brilliant from our room which was a bonus.More
Things To Do► View all
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Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.