This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 2699 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating. Highchairs are available on request.
These double family rooms can sleep up to 5 people - there's a double bedroom with child bed and a twin bedroom too. There's facilities for making coffee and tea, a fridge, bathrobes and slippers also available for your stay. It's fully air-conditioned inside, but there's outside space too - there's a balcony or terrace with a garden view. The room comes with freed wired internet access - for a small deposit you can borrow an ethernet cable at reception. For a deposit you can also borrow a Playstation®2 as the room also has 2 TV's.
TripAdvisor Traveller Reviews Show more reviews »
First the positives; Excellent facilities for children Great entertainment A variety of kids clubs for all age groups Clean and pretty grounds Wine and beer on tap Siam park Close by boat trips for 15 euros (don't book through first choice they charge too much, either get a taxi to the port or book through an independent excursion company) Negatives; Food is poor, I actually fell ill along with two other children who we had made friends with, they where bedridden for 2 days. Drinks are served in tiny plastic cups. The main restuarant is extremely understaffed, and there is no organisation or logic to the layout. I waited 10 minutes for the bread to toast which meant I had to put it through 3 times and walk across the other side of the restaurant to get my eggs which where either undercooked or hard! Then if I get through the busy crowd with my food still on the plate I just hope the toast is still at least warm or edable. I came on holiday for a break, it was like being in Piccadilly circus... I work in the city I wanted a break... The beds are like hospital beds... Metal frames on wheels. I did not have one peaceful night sleep. Everytime I moved, the bed would move! Forget any adult time you'll be flying around the room! We got booked onto the wrong restaurants and the wrong times when choosing our two Al a carte meals which where both average... Not enough sunbeds for the guests, and all have towels down by 9am. The swimming pools are ridiculously busy, don't expect to be able to swim! It's like a festival in the pool and one guest decided to take a poo in the pool... Charming! In the middle of nowhere, there is a small beach 15 minutes walk but it's a hike, not theabile with pushchairs. Overall experience - I was glad to be coming home. The children's ebtertainmebt was excellent but nothing much for adults to do. The spa was extremely expensive and there's a charge of 22 euros to use the indoor pool/ spa facilities. I had a massage which should have been 55 minutes but was infact only 45 minutes and charged 70 euros. I won't be returning to this hotel and I would not recommend this hotel as I know there are nicer in Tenerife. A real shame as it cost a lot of money. Â£2150 for my partner, son & I for 1 week. Seems reasonable but for the standard of food & drinks received this was not good value for money. More
sallym865, London, United Kingdom
Suitable For Families
I would definitely recommend this hotel if you have a family or children as there are lots of activities, facilities on site, an excellent kids club with reliable, trust worthy staff on hand. Beach is within walking distance, but be warned it has black sand and it is very very hot to walk on.More
nyree45, London, United Kingdom
Amazing family holiday
Just back from 2 weeks and we had the most amazing time. There is very little to fault with the hotel and the whole Holiday Village experience. We all loved this holiday. We didn't leave the hotel at all as there was too much to do in the resort. Our boys went to the swim academy with Rebekah and our 3 year old can now swim without his armbands. The boys enjoyed the kids' club and we all loved the Widgets, Live and Loud, the adult gameshow and the evening entertainment. Food and drink choices were excellent and very high quality for all inclusive. We swam, did Aquafit and played water polo. I contacted the hotel prior to the holiday to request an accessible room as I am disabled and they gave us a perfectly located room with all the facilities we needed. Rooms were clean and the whole hotel was constantly being cleaned. This is a perfect family holiday resort and we will definitely return.More
pabell24, Belfast, United Kingdom
Very good holiday resort
Overall experience was very enjoyable. A few things could be better like being able to get food and change towels at both main pools as it is quite a distance between the two. But these are just niggles, the hotel was a joy to stay at and the beach is brilliant, I love black sand :)More
Great Place For The Family Holiday
We went to this lovely hotel for a family holiday, Gran, Papa, our two daughters, our two sons in law and the three children. I was pleasantly surprised by the quality of the hotel and the accommodation. I wasn't sure what to expect, we were only interested in spending some quality time with the family. I am struggling to find anything bad to say about the hotel. The sunbed situation was ridiculous, with towels being put out the night before, although this problem was being addressed before we left and there was a few wee accidents from the young children where the pool had to be emptied. These two issues were caused by guests being selfish and irresponsible and not in anyway caused by the hotel management who, incidentally, run a very smooth operation. The food was better than most four star all inclusives I've been to and the staff were lovely as well as being immaculately presented and professional in what they do. The entertainment was aimed at the kids and the the other acts were not what I would have preferred for my entertainment, but as I said, I was there for a family holiday and if you don't like kids then don't go to a holiday village and I don't think you'll find a better one anywhere. We explored a bit of the surrounding area and found that there was more to see than we had time to see. I would have given this hotel five stars considering it's rating, only for the pool problems which my daughter tells us has now been sorted. She is still there as I write. Great staff and lovely hotel!More
13JimM, Glasgow, United Kingdom
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From May-Oct this hotel operates as the Holiday Village Tenerife.
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