Abora Catarina by Lopesan

How to review a hotel when you’ve been caught in the Covid-19 outbreak? Fairly I hope and without some of the childish comments in some recent reviews. We stayed 8 days and left on the Friday after 5 days of lockdown a couple of days before the hotel was due to close completely. Under the circumstances we thought the staff did an amazing job of keeping things going and did their best to implement government lockdown orders often having to deal with emotional, aggressive or petulant guests of all nationalities who seemed to resent any attempt to restrict their freedoms / keep them safe. We were originally confined to the hotel from Sunday then our rooms from Monday and the pool etc closed. All were official orders from the Spanish government which agree with them or not the hotel had to implement in the face of some genuinely stupid guest behaviour. In particular one large British group should think themselves fortunate they weren’t thrown out on the street for their drunken behaviour. Our TUI rep Dean did an amazing job and we heard he was being laid off so TUI if you survive the next few months find him, rehire him and promote him he was a star! Standard review stuff below We had a little trouble at check in since our first room overlooked the road and we had asked for a garden view. The second offered was directly above the pool on the first floor so we treated ourselves to an upgrade to the 5th floor with a fantastic view of the Dunas and the sea. The room was lovely spacious and bright with a modern bathroom, small fridge, coffee maker and tv. Fantastic roomy balcony - see the view for yourself we loved it. The only niggle was being asked to pay €2 a day for the safe?? A broken door lock was repaired within an hour. The hotel itself is big and has the amenities you’d expect. We tried the bars and the entertainment both of which were fine and the on tap Amstel beer was always cold and welcome. The food was great. Serve yourself buffet style we always found something tasty to try even at the end of the stay when it was clear supplies were running low. We found the inside a little noisy but there were always tables outside too.

Arrived at this hotel monday16th from Abora Continental due to closure by virus,we were given a nice room,unfortunately since we arrived we are all confined to our rooms and all facilities closed.On arrival the manager and some staff seemed overwhelmed by the amount of guests arriving,shouting and yelling like Basil Fawlty treating us like naughty children,we are now being herded around like it’s a prison only allowed out to eat.Some strange rules are in place,if you smoke you can go outside to have a cigarette but if you r a non smoker you are not allowed outside,I’ve just started smoking,in the dining room there are hundreds of people all sitting close to each other under one roof obviously no threat from the virus,this is now turning into a nightmare synario and it’s time we all went back to our respective countries so we can have more of the same.Happy holidays for 2021

We are currently at this hotel and whilst we appreciate that Spain has enforced a lock down which means we are confined to our room. The reason we are unable to go out is because we cannot guarantee the 1 meter rule. Why then other than greed has the hotel chain decided to close another hotel in the area to bring yet mister guests into the hotel making meal times more risky. Ridiculous that they say we cannot go out to the open spaces but we can pack more into the single restaurant. The numbers have increased by 100+ double standards just so they can close another hotel in the area therefore reducing staffing costs at the risk of guests. I will not be using this hotel chain again money before guests l!!