Abora Catarina by Lopesan

Abora Catalina Playa Del Ingles by Lopesan re-opened on 23 July. We arrived on 25 July for 14 day all inclusive family holiday. The hotel has extremely good, friendly, hard-working and professional staff in all areas. We had a really good large family room overlooking one two pools. The food was consistently good to very good. The pool snack bar was super convenient and very well stocked. We had a great family holiday. We were worried about covid 19 measures affecting the holiday but it was completely fine. The hotel has done a massive amount of covid19 safety measures which work well if you are sensible. It was well done and made us feel safe without spoiling the experience. There is 24 hour security on the entrance to check masks and temperatures and use of hand sanitiser on entry. This was very child friendly and done in good way. There is a nice security guard on mask patrol to remind people when needed (it's easy to forget). It is in a really good location which is quiet but still within easy walking distance of Maspalomos dunes, the Cita shopping centre and good local restaurants. It is a short hop to Playa Del Ingles' amazing main Maspalomos beach and centre in a taxi (5 minutes 3-4 euros) or bus. The main beach is open with lifeguards and serviced toilets, most bars and restaurants (but not the beach bars on the sand). It gets busy around 11am but there's plenty of space if you walk a couple of minutes on the sand.

Difficult to review the hotel as we were in lock down for 4 days. But the Staff were very good during a difficult time. All of them were very professional and courteous. The restaurant staff were cheerful and friendly the management and reception staff helpful ( even in the face of angry drunk people shouting at them while waving lager tins around ( from Birmingham unfortunately)) the hotel was clean and we'll appointed. And we will definitely be looking to return in the future

This is the second time I have stayed at this hotel. Was so pleased the first time, I had to return. This time I upgraded room to a premium view, gorgeous view of the sea and dunes. Room was spotless and spacious! The downstairs bar was great, friendly bar staff with a very efficient service with a smile. Every waiter at the restaurant was very attentive to clear plates once finished, didn’t see a table with dirty plates. Always said good morning and evening and thanked us for coming down. Location is great with access to many nearby attractions within walking distance. I left on 16th and witness the lockdown due to covid19. I have to say that guests were very rude and did not listen to the hotel staff or government orders. Guidance was to stay in your room and not leave (government orders), yet people were congregating drinking beers, trying to go to the pool to sunbathe and itching to get as drunk as possible on the beer on tap. Staff at the hotel did get frustrated, but this was absolutely called for. I personally thought they handled the situation to the Best of their ability, so well done to abora team!! Will most certainly be returning to this hotel, has everything you could want!!! ThankYou to everyone at the Abora Catarina.