The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
TripAdvisor Traveller Rating
Based On 2157 reviews
- Official Rating
- Floors: 3 or 4
All Inclusive - Here's what you get
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks, as well as some liquors and cocktails 11.00-23.00. A larger range of liquors, cocktails and drinks may be purchased at a reduction if you show your All Inclusive card.
Sports and Activities
All are included except where indicated.
Facilities► View all
Outdoor activity pool
Pool games and activities take place here in this large, heated pool. Pool towels are provided with a deposit.
For breakfast, lunch and dinner with an early continental breakfast from 6am. Theme nights and cooking shows take place here throughout the week.
Running every night in the summer months and at least 3 nights a week in the winter.
Rooms ► View all
Twin rooms sleep up to three, with twin beds and an extra bed. Air-conditioning June to September.
twin room with garden view
Twin room with garden view sleeps 3 with twin beds and an extra bed. Air-conditioning June to September. Minibar and safety deposit box at a charge.
TripAdvisor Traveller Reviews Show more reviews »
Totally Relaxing Hotel.
Just arrived back from Los Jameos Playa, it is a excellent hotel to relax and chill, just needed a break and the hotel provided that. The staff are superb and nothing is too much trouble for them, always pleasant and all have a smile which is impressive when you can see they are under pressure to make every ones holiday as good as possible. I took other reviewers advice and had a C standard room which is on the 3rd floor, the room had a sea view directly looking over the promenade and beach the balcony was large so we could sit and have a drink on it or use the sun loungerson it. No problem with noise from any of the bars as the area around the hotel is family friendly in my opinion. The food is superb a really good choice that suits all tastes, buffet every meal no problem as alot of the food is cooked to order, steaks, omelettes etc. The dress code for men seems to be a bug bear for some people, long trousers, not a problem if you read the hotels web site before you go there, but in July and August they allow smart bermuda shorts so that should please every body. I had no problem with wifi it worked when I needed it excellent coverage around the hotel. The hotel is really clean and the staff are always cleaning and making sure it keep up to standard. The PH in the pools is tested twice a day, the larger pool was closed in the afternoon we left apparently due to a glass been broken near the pool's edge so no one was allowed until it was sorted that is good in my eyes. I throughly recommend this hotel it is a good chioce for families and couples. The hotel was getting really busy from the 1st July so recommend if you can go early June/ September the weather is still good thenMore
Highly recommend this hotel
Just got back from a week in the los jameos resort and I've got to say it's one of the nicest hotels I've stayed in in Spain , food is fantastic , staff are friendly , entertainment above average and lovely location for a relaxing holiday , we will be putting this on our hotel to revisit list , I may have one slight moan , the beds are very hard , it was our anniversary and they left wine and champers in our room , plus on the day they reserved and decorated us a table with a bottle of champagne in a ice bucket for us , and the deputy manager came and congratulated us , all in all a lovely weeks holiday More
Myself, husband and baby son stayed in June and overall had a lovely holiday. The hotel management really do try their best to ensure you have a great stay. Our flight was slightly delayed so we arrived at the hotel by taxi quite late, a receptionist was told by another guest that we was outside and she quickly came out and helped us with our cases. No cava on arrival as others have mentioned but I am sure if we had arrived earlier this would have been offered. I also agree with others, I was surprised on check in to be asked if we would like to pay for the use of a safe, at a 5* hotel this is quite disappointing and I haven't come across this at other hotels of this standard. We were shown to our room which was very clean but quite dated but with a comfortable cot for our son, made up with blankets and sheets. They had also added a baby bath which I thought was very helpful. I contacted the hotel prior to arrival to ask about the availability of baby foods, I usually make my own at home and preferred to give my son some fresh whilst away, the hotel was so helpful and at a cost of â¬3 a day the kitchen made a puree for him. They asked what I would prefer to have in it and what time would be best. After a couple of days the staff in the restaurant would spot us and go to the kitchen to get it, I didn't even have to ask. One of the managers came up to me one evening to ask that everything had been ok with them, she was lovely and on the first couple of days she made it her job to collect the puree and bring it to us, it seemed she wanted to make sure it would be ready on time and that we were happy with it. We were quite happy with the selection of drinks included in the all inclusive however we are not used to such strict opening times of the bars. Cava is available all the time which was very nice. All inclusive drinks are 11-11pm. The pool bar closes at 6pm although guests would still be sitting enjoying the sun after this, they were very strict and wouldn't serve you after 6pm, one evening they wouldn't serve us just before as they said the bar was closed. Thank you to Manuel who works in the pool bar and restaurant, he is lovely, always smiling and checking we were ok. We thought that the staff were very busy and especially in the evening we would have to wait a long while to get a drink, the piano bar and Belingo bar was really understaffed. Food, excellent, really good choice, themed night every night. The cooking stations outside have 3 different meats and fish available, steak is available for lunch or dinner every day! I usually get bored of buffets but not here. Gala night was my favourite, the desserts on that evening are scrummy. Now, to my only gripe which is the sunbed situation. The hotel had put a letter in our room on arrival regarding this and to advise no reserving of sunbeds before 9am, which we didn't do on any day. Most days we went to breakfast just after 9a.m. and even by 10 past all beds with shade around the baby pool would be taken. I only assume sunbeds were being reserved way before 9am, we were told that the hotel removes towels and bags if you do this but we didn't notice this, shame that we were disappointed when we were abiding by the rules. I even told the clubhouse about an elderly couple that reserved beds by the baby pool before 9am and didn't use them until after lunch! I thought that this was so unfair to families that needed shade as they had reserved beds with a parasol but the hotel would not do anything. Overall we had a lovely stay and with a few tweaks this hotel could really be 5*, due to the standard of food and drinks we would return.More
A great Hotel and location
Just returned from a week at this fantastic hotel. The staff were very helpful and attentive. The room was clean and well appointed and house keeping was very efficient We were all inclusive and we really enjoyed the variety of food available at breakfast, lunch and diner. To have freshly cooked fish and salad available for lunch was a bonus. The selection of drinks available was excellent my only complaint was I had to pay for mojito cocktails. This was our first visit but we will be back. I recommend this hotel to visitors who want quiet sophistication More
Wonderful hotel! Amazing staff!
My boyfriend and I booked this hotel a while ago, after looking at the great reviews it has. Needless to say it excedded expectations! The staff are absolutely brilliant and bend over backwards for you, all with a smile on their face! Our flight came in late, so when we got to the hotel it was past 11pm after all inclusive finishes. However the staff member still offered us a drink. So much choice of food, different cuisines each night, and great atmosphere in the piano bar. Without a shadow of doubt, it is impeccably clean both the rooms and the rest of the hotel. Would definitely recommend this hotel as suited for children and also for a relaxing break. The staff definitely make this hotel!More
Things To Do► View all
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here