The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
TripAdvisor Traveller Rating
Based On 2042 reviews
- Official Rating
- Floors: 3 or 4
All Inclusive - Here's what you get
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks 11.00-23.00. Liqueurs, cocktails & other drinks may be purchased at a reduction if you show your All Inclusive card.
Sports and Activities
All are included except where indicated.
Facilities► View all
Outdoor activity pool
Pool games and activities take place here in this large, heated pool. Pool towels are provided with a deposit.
For breakfast, lunch and dinner with an early continental breakfast from 6am. Theme nights and cooking shows take place here throughout the week.
Running every night in the summer months and at least 3 nights a week in the winter.
TripAdvisor Traveller Reviews Show more reviews »
Just returned from our second visit to this hotel and it was just as good as the first. The staff are all excellent and can't do enough for you. The food is of a very high standard with lots of choice at every meal. The rooms are spacious and very clean. All in all can't wait for my next visit.More
Carol W, Cumbria
We have just returned from an amazing weeks holiday. We spent a week in October 2014 and loved every thing about the Hotel so we decided to return. Sometimes you worry that it would not be the same, but it was. 10 mins approx from the Airport and very fast check in at the Hotel. We were greeted with a bottle of Carva and two small bottles of wine plus fruit in our bedroom as we were returning guests. We upgraded to pool view room which had tea and coffee, TV which had a good choice of British TV channels Hair dryer, shampoos ect. We were all inclusive, the choice of food is just amazing. Fresh fish and meats cooked to your preference , 3 roasts meats in the evening plus fantastic cold meats and tasty salads. The deserts were beautifully presented, choice of many ice creams too. The staff are so professional , very highly trained. It was lovely to see so many of the staff where still there. The piano bar is a lovely venue to enjoy coffee after the meal. Very talented pianists. There is so much more I could say, all good. We will return as soon as we can.More
Excellent service; but hard beds and confusing processes
My husband and I stayed at Los Jameos for his birthday. The service was outstanding. Everyone was very friendly and helpful. We felt very welcomed. There were welcome drinks (cava) when we arrived, and we were a bit early for check in so they gave us a ticket for a free cocktail at the pool bar while we waited. At this point they also gave us stickers for our luggage to leave with the porters. One possible issue: the person at the desk handed me the key to the luggage room to put our bags in there, but the door was propped wide open. We closed it on or way out, but for most of our stay whenever we went past it in the lobby, it was open an unattended. We had no issues of course, but it made me worry how secure it is. Seems like anyone could have easily gone through the luggage in there. (But of course everything arrived up to our room just fine.) We went to the pool bar to hang out and wait for our room and the bartender was very nice and chatted with us a bit while we drank. We hung around for a second drink and he made a delicious melon coctail for us to try. Because we were talking about how good the melon looked. He also made a point to say hi to us when we saw him around. Great guy. After tasty welcime drinks we then went and got keys for the room and headed up. It was an absolutely stunning view of the ocean we had. (I think we had room category B "superior double room." We booked directly through their website and it was a bit confusing as to which room we were booking and what amenities it had, though much clearer than any genenral hotel websites that listed Jameos. I had thought we would have sunbeds on the balcony but in reading the hotel literature in the lobby, it looks like that was room category c. But that's my fault for not verifying better before booking.) The room had a nice bathroom with good toiletries and a balcony with table and chairs. There were two mini bottles of tasty red wine. We sat on the balcony and watched the ocean while drinking the red wine. It was lovely. One thing to note: Our room had two twin beds pushed together, and the beds were pretty uncomfortable and hard. I like firm beds but these were a little too firm. We each had our own blankets. In pictures they have a big blanket covering the beds so it looks like a full size bed, but it is really two twin beds. But perhaps that is how most hotels are there? I did go ask the next morning since we both had aching shoulders and backs. The person at the front desk was nice enough but told me they didn't have any full sized beds at the hotel. Everything was twins. That was quite surprising to me, but maybe that's just how it is there. They told me they could give us a big blanket to share instead of 2 small blankets, but that didn't really address the underlying problem that there was a hard corner edge and gap in the middle of the bed. Like I said the person at the front desk was nice enough but there just didn't seem to be anything she could do. So my constructive feedback for Jameos would be to invest in some better beds, and some full size ones too. It was not what I expected from a 4 star hotel. Other than the beds though, it was great. On my husband's birthday they left a nice personal note and a bottle of cava which was lovely. We got the breakfast-only package instead of all inclusive because we like to discover new places to eat and spend our time out exploring. The breakfast buffet was quite elaborate and tasty. And I was thankful it went from 8 am to 1030. We are fairly young and like to go out late and then sleep in, so having breakfast go that late was nice. I had read other reviews about breakfast confusion and I agree. It was difficult to know what we were supposed to do. I would recommend they either explain when you check in, or have some signs posted explaining the breakfast process step by step. We wandered around a bit, got a plate of food from the buffet, and hunted for a free table. We found one and sat down. From observing we noticed that the only way to get coffee is for one of the staff to bring you a cup and a carafe. I asked for some coffee and the person told us we needed to be sitting on the other side of the tile line. There were tables all around where he pointed, but all had dishes on them; none were cleared. So we asked him where to sit and he told us anywhere we'd like... (but not where we just were. I think he was trying to be polite and give us a choice but we were hopelessly confused, haha.) So we picked a table which he then cleared previous dishes for us and re-set with new tablecloth, etc...I think we had it figured out by the last day, but it was incredibly confusing. So if you do stay here, here is my best known method for breakfast: walk up and find a clean table without any cups set on it if you can. (Cups seem to mean it is claimed.) Sit down at the table and then eventually someone will come by and ask if you want coffee. (Or you can flag them down, but they are racing around trying to do any things at once.) Once they bring you coffee (or a cup for tea), then get up and go get your breakfast. Silverware is by the plates inside, but not the plates outside...though one time we were brought silverware too. Maybe if they had a person directing guestd to tables that would help. The hotel seems to cater primarily to older English and German couples, and some families, so the food reflects this. There were bread/cold cuts/cheese/cucumber and then there were beans/bacon/eggs/pancakes/omlettes and also yogurt/museli/cereal and lots of good fruit and a good tea selection. Breakfast was always delicious, and worth the confusion. The pools were beautiful, though we were usually out exploring instead of lounging. We did spend our last late afternoon/early evening by the pool, having some drinks at the pool bar and sitting in the sun. After the drinks I tried to go get a towel from the clubhouse for a quick dip, since the pool is open until 8. But then I found the clubhouse where you get towels had closed at 6. So if you want an evening swim, be sure to grab your pool towel before 6! I am not sure how the deposit system works for towels because I didn't get to try it out. I was a bit disappointed not to swim that evening, but sitting there was very nice too. Overall it was beautiful there, and the staff absolutely made the stay fantastic. But if they could invest in better beds and give more explanation of how to do breakfast and how the pool systems work, it would have made the stay much better. If we go back to Lanzarote, I am not sure we would stay here again because bed comfort is pretty high on my priorities, and we didn't really take advantage of the resort features as much as I thought we might, preferring to explore the beautiful island instead. Though the ammentities they had were plentiful! Bocce ball/boules courts, saunas, multiple pools, evening entertainment, etc... For folks who want to lounge all day and don't care to leave the hotel much, it's perfect. It's beautiful and the service is out of this world. People here are genuinely friendly and will take care of you. But we paid resort prices for amenities we didn't really end up using. Many thanks to the folks there for their great hospitality, I just think it's not for us.More
Meghan M, Albuquerque, New Mexico
Stayed for 10 days on recommendation, all inclusive. Food excellent and very good choice. Staff very friendly. Entertainment very good, also piano bar if you did not want the entertainment. Could not fault anything, enjoyed it so much we are going back in November for 11 days.More
Celia C, England, United Kingdom
A COLONIAL PALACE!
This holiday was to celebrate my 50th Birthday! And how wonderful it was too! From the moment we stepped into this amazing colonial looking Hotel nothing was too much trouble. Absolutely EVERYTHING was for want of a better phrase...Spot on! I can't write everything on here as I would run out of space ! So hopefully these words will reveal my feelings about this gorgeous heaven on earth! .... Wonderful, amazing, peaceful, efficient, special, classy, stunning, heavenly, and oh the food...well you just need to go! Works of art the desserts especially on Gala Night ! Just go! Please ! Everyone needs to experience this place! Especially the Eygptian Ritual Treatment in the Spa! Will be returning !More
Beverley R, Droitwich, United Kingdom
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