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    Costa Sur Resort Puerto Vallarta

    PPPPP Plus

    InPuerto Vallarta, Mexico - Pacific Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2202 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    A lot of attention goes to the ocean views at the Costa Sur Resort Puerto Vallarta, which is fair enough considering you get them from the rooms, the pool and the restaurants.

    This place was one of the first to the Puerto Vallarta party. It’s built on a cliff overlooking a private beach with a manmade lagoon. It’s a 10-minute bus ride to downtown – and there’s a stop just across the road.

    Every room has a big tick in the ocean view box here. This means you’ll get a front-row seat to Banderas Bay and its spectacular sunsets. They all come with handy kitchenettes, too.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 205
    • Lifts: 3
    • Buildings: 2
    • Floors: 14

    Things you'll love

    • Private beach
    • Bay-view rooms
    • Adults-only pool

    Location

    • Beachfront location
    • 2.5km from downtown Puerto Vallarta
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      A stone's throw from the beach, this pool comes with sea views and palms lining it edge. There's a second pool too, which is reserved for adults-only.

    • Seahorse snack bar*

      Serving sandwiches, burger, seafood and more, with a variety of drinks including cocktails.

    • Spa*

      There's a list of massages available as well as facials and body wraps. Nail care treatments are on the menu, too.

    Rooms

    View all rooms
    good holiday
    21 Apr , 2020 JAREKMARZANA
    Our first time in Puerto Vallarta. We came from Poland. We spent two weeks in Costa Sur in December 2019. Impressive family atmosphere. The words "My home is your home" that we heard in Costa Sur, we still remember. We had a clean room, with a great ocean view. Beautiful sunsets. The food was good. We only chose breakfast because we spent a lot of time outside the hotel. The restaurant service was great, especially Jasmine's welcome smile every morning. The hotel also provides entertainment. Jose and his team did everything to prevent guests from getting bored. He took us on a trip around the bay of Banderas to look for whales and dolphins. A private lagoon, the beach at the hotel is an additional value. There is nothing bad to say about this Costa Sur hotel. It is that all the staff make you feel welcome. The reception does everything to help you. I remember the conversations with Alejandro Ramos, thanks to which I learned a lot about the area and history of Mexico. We highly recommend Costa Sur to everyone. We hope to be back again
    Costa Sur is the definition of coziness
    01 Apr , 2020 915edgar
    Miguel, Jose Luis, Claudia, and Gabriela made our stay in Costa Sur memorable and one that will always be in our hearts. Not to say that the rest of the staff wasn't outstanding. Everyone in Costa Sur showed us what feeling at home is supposed to be. Everything from the pools, the three tenors, to the outstanding food was magnificent. Always going out of their way to please their guests. The food!!!! OMG!!! From something as simple as a scramble egg to a more elaborate international dish, Costa Sur puts their mind and heart into all they do. I truly recommend CS to all who wish to experience what walking into your second home is supposed to be. Guys I will see you soon! Can't wait for December!
    resturant was horrible
    20 Mar , 2020 timtV8815QL
    was very disapointed. the bbq ribs were tough/the potatos under cooked/3 of our party sent thier food back to be cooked properly. and all the while the stench of sewage from the bathroom area was making several people nauseos
    Everyone in our group got sick
    11 Mar , 2020 451keenann
    5th year staying here and 2nd year in a row staying here where everyone in our party got severe gastroenteritis. Ruined our entire trip. Both the concierge and market clerk told us that over half the hotel was sick. No offer of restitution was made at check out. We are done staying here or recommending this hotel to anyone.
    Wonderful staff
    10 Mar , 2020 Julieclaywood
    We have been visiting Costa Sur since I was a child. This year my family went for my brothers wedding and I was there with my two small children. My kids had the most wonderful time swimming in the pool and throwing rocks in the ocean. The staff was absolutely wonderful with my kids. They were so kind that it truly elevated our experience. Claudia was there almost every day for lunch time and my 3 yo son looked for her because she was so playful and generous with him. She made us feel secure and we looked forward to seeing her. Thank you Costa Sur and Claudia!
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    View all  2202  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally