Hotel Sur Menorca

Hotel is poor, staff are rude, food is horrific the worst I have ever seen my kids couldn't eat there Kids play area was broken and dangerous The room were cleaned daily but very poorly sheets weren't changed once during the week Dust was e everywhere, balcony door was broken

Arrived here and as I paid less than it would cost for room only per night in a travel lodge I did not know what to expect .The room was basic but very clean small balcony no bath changed daily always before midday . No tea and coffee in rooms but there is a fridge and air-con and a tv . There is a safe if you want to pay extra for it. The pool area was clean and sun beds a plenty Towels are not supplied if you want one you pay a refundable 10 euros and if you want it changed its 2euros a time...so better go either pack one or buy one there there are supermarkets in the nearby villages . The food was ok same as every AI really ......the downside was the” show cooking “was lunchtime which was strange it’s usually evening and twice was a bit cold ( pastas, omelet ).Real downside was the plastic cups for all drinks and no recycle anywhere , I really don’t like plastic cups and it was off putting I understand around pools but it’s everywhere .Also there is no music I went out of season but I still like a bit of music.I also found the animation team very unanimated. Would I come again ? the island yes to the hotel no I will stick to Adult only hotels but for the price I paid had a great time met some nice people good weather most days and the facilities of the free bus and the Splash make it a bargain hunters dream if your not too fussy .

Have just arrived home from a week holiday here and I’m all honesty this has to be the worst holiday I’ve ever been on!! They put us in a room which they say was for 4 with a baby in a travel cot, however with the travel cot in the room meant the sofa bed couldn’t be pulled out for my son so he spent the week in the bed with myself and my partner! We asked to be moved to which their response was yes for an extra €80 a day!!! We had already paid nearly £2000 for this holiday!! The food was absolutely awful! We went all inclusive and we ate out at restaurants every single night for dinner which meant more money spent! I don’t honestly know how they can serve such awful food! Lots of people we spoke to had been ill from it, also everyone there had the same opinion as us and also couldn’t wait for the holiday to be over!!! The pool was freezing and the weather was windy which of course couldn’t be helped, but this meant nothing to keep the kids entertained which was challenging, unless you’re happy for them to be in a kids club all day long! The shuttle bus to the beach was great, the Punta Prima beach was lovely, just very small! There are a few restaurants in Punta Prima, we ate at every one and had a lovely meal in each of them. The splash park included in the hotel is what you’re paying for when you chose this hotel! It is fantastic! Unfortunately it was just too cold this time of year, absolutely freezing, my children were coming out shivering and blue lipped after 5minutes! All the water in the splash park is salt water, so just be warned if you don’t like that, but so much for the kids to do as well as the adults and the food in here was nice too and not pricey at all! The evening entertainment was really good though. The kids mini disco was thoroughly enjoyed by all, however it was the same select songs every night! The entertainment was outside when it was freezing and it took nearly the whole hotel to complain for them to move it indoors!! All in all, such an awful holiday that from day 2 I couldn’t wait to come home!!! If you’re going to book this hotel I strongly advise you to look elsewhere and DO NOT BOOK!!!