Hotel Sur Menorca

My husband and I took our 3 year old here for our first family abroad. We loved it. My daughter loves water so we spent all out time in the pool or over at the waterpark. Salt water at the waterpark mentioned by others wasnt even noticeable. Evening entertainment/ children's disco was great, we loved seeing our daughter joining in with it all. The hotel has a good children's park which was a real bonus for us. The room was small and the aircon needs massive improvement but it did not put us off the place. The food was great throughout the day. We loved the little train that runs from the hotel to the beach. This place is perfect for small children. We have liked a cocktail menu! Would definitely go back.

Stayed at this hotel, looked good in the pictures on line as most do, Don’t be fooled! On arrival me and my son was given a room that could only be described as a cellar. It was under ground level with only a huge mud slope up to a car park when you step to tiny, dark out side area, not good on a £2000+ holiday. Asked at reception to be moved, apparently all rooms taken, I found out from other guests later that there was other rooms above ground free. I was told by the manager he would come and find me if one become available. This never happened. The jet 2 rep was practically non existent and when told about the situation was very unhelpful. Also cock roaches in room and corridor..Great start to the holiday!! Other points to be look out for if you are thinking of going to this hotel, it is in the middle of nowhere with only small water park next door. Food is very repetitive and not much on offer for snacks during the day. Entertainment was awful and that’s if you can even get a seat with a table to painfully watch. There are school chairs lined up for the guests that don’t put items of clothing on the the seats to book their place with a table then go and eat to later come back. Sun beds- pretty much same story. Every thing available is pretty basic there is a small shop inside that Dels fair ground toys but that’s about it, doesn’t sell anything necessary. The water park was ok but small so once you have done one day in its kind of been done. Best part of this was getting on the transfer back to the airport to go home, and only took about 20 minutes. This hotel should not have the star rating it does, I thought paying out a good sum of money on a holiday would guarantee you some luxury, but I was wrong, I have had much better holidays with half the budget and go away every year, I have never been so disappointed in a place.

I visited with my Mum and we had a lovely week! There’s plenty to do on the island if you like an adventure- we didn’t get bored once! We hired bikes one day from the man in Punta Prima and cycled around the island (he’s really friendly and shows you cycle paths and a map.) On Market day we visited Mahon and also spent one day on a TUI trip around the island which was good. The waterpark is really good, it’s free and right next to the hotel. The beach is only a 10 minute walk away and if you don’t want to walk the hotel run a free minibus every hour. There are coastal walks in Punta Prima also if you’re into walking. The staff in the hotel were really friendly and welcoming, as were the animation team!! The entertainment was a laugh in the evening if you like getting involved in quiz’s, karaoke and seeing shows. The manager was so helpful when we checked in- he spent time telling us everything we can do on the island - explaining bus routes, nice places to visit etc. There is only one restaurant but the food changed daily so you weren’t eating the same thing every day (there was a variety of food options.) The hotel will also make you up a picnic box if you decide to go out for the day. Myself and my mum had a lovely time and would definitely come back to this hotel!