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    El Dorado Casitas Royale by Karisma

    PPPPP Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 7514 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The plush surrounds of the El Dorado Casitas Royale adults-only resort make for the ultimate romantic escape.

    The El Dorado Casitas Royale was designed for couples. It’s right on secluded beach, which makes it feel really private. And thanks to the 24-hour Gourmet All Inclusive set up here, you can tuck into speciality dishes at the à la carte eateries every night of the week.

    You don’t get a room here, you get a casita – a home away from home that comes with a roofless outdoor experience shower, a pillow menu, and a Jacuzzi®. They're perfumed with aromatherapy sprays that add to the spa-like feel, too.

    • Rooms: 205
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • On the beach
    • 15 pools
    • Adults only
    • Perfect for your wedding day

    Location

    • Set in acres of tropical jungle
    • Within easy driving distance of Puerto Morelos and Playa del Carmen
    • Playacar Golf Club is also a short drive away
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Gourmet 24-hour All Inclusive comes as standard with unlimited à la carte dining for all meals including gourmet cuisine with preferential reservations over El Dorado Royale guests. 24-hour room service. Unlimited national and selected international alcoholic and non-alcoholic drinks including beer, wines, spirits, cocktails, juices and soft drinks 08.00-02.00. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 14 outdoor pools

      This place has got watery fun covered, with 14 pools to pick from there's tonnes of space to grab a sunbed and chillout.

    • Jojo's Caribbean seaside grill

      Enjoy the ocean breeze as you tuck in to fresh seafood.

    • 11 swim-up bars

      Make the most of the swim-up bars and spend your days chilling out in the pool with your favourite drink. These facilities are shared with the El Dorado Royale.

    Rooms

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    • Suite with Balcony or Terrace and Whirlpool Bath

      These suites have an indoor whirlpool bath, a bathroom with double sinks, a glass-enclosed shower and an 'Aguas del Amor' outdoor shower. They also include a king-size bed, Wi-Fi, air-conditioning, a minibar, bathrobes and slippers.

    • Suite with Private Pool, Balcony and Whirlpool Bath

      These suites are on the second floor of a two-storey building and have a balcony with a private pool. They also have an indoor whirlpool bath, a bathroom with double sinks, a glass-enclosed shower and an 'Aguas del Amor' outdoor shower. On top of this, you'll have a king-size bed, Wi-Fi, air-conditioning, a minibar, bathrobes and slippers.

    Perfection.... as usual.
    12 Dec , 2019 LaurieJonCanada, 155013
    I am waiting at the front lobby to depart for the airport. So I have some time to write this review with detail. Shout outs.... Our bartender Jovany was so friendly. Our beach butler Tony was excellent with service. He was off work our last two day so he missed our tip. Don’t worry Tony we will see you in March and seek you out. Our concierge in section 31 (sergio, josselin, Toledo) were all awesome & helpful! Our favorite waiter for breakfast, Jose in Sante Fe was nice to see again & offered impeccable service. He remembered our names. That makes us feel special as returning guests. No seaweed issues at all. Requests... Need ginger-ale. Hopefully the bars will get this pop soon for us Canadians. (Canada dry or schweppes) This is needed to mix with Canadian club and crown royal. Also, a nice dark beer? They have an amber. Door sweeps have been added to the casita doors. That is an appreciated feature. Grounds are so beautiful. A lot of care in detail or put into the ground. And we noticed it ... thank you. Laurie & Jon Holdsworth Room 3122
    Beyond expectations
    12 Dec , 2019 Kim W
    Our recent stay was beyond our expectations! From breakfast on our deck daily to excellent meals at the variety of restaurants in the evening ...and lunch with Victor at JoJo's..we were never disappointed. Service was friendly and helpful at all times. If you happen to get Ivan as your Concerige you have hit the jackpot! Can't wait to get back in March!
    Go There
    11 Dec , 2019 FractalSriracha, 50285
    Great food, great pool, excellence service. Everyone was in pretty good spirits. Got to do the culinary theater with the wine pairing. Dinner on the beach was quite nice as well. Tough to have a bad time
    Fantastic Adventure
    10 Dec , 2019 RJG406
    Excellent Service throughout the entire resort. Stayed in the adults only Casitas section ( indoor & outdoor showers, jacuzzi, private pool ) Excellent for couples. Shuttle service to take you anywhere you needed to go. Restaurants (about 13 ) fantastic food & service, bars (to many to count) LOL Watch out for slippery steps in the mornings, you must hold on. signs are there (to small)
    One of finest all inclusives in Mexico!
    10 Dec , 2019 WisCruisePlannr, 60003
    From the moment you arrive you are pampered. The grounds are immaculate, the service is outstanding, and the location is idyllic. A romantic, laid back vibe exudes the resort from the aromatherapy selections to the pillow menu when you begin your check in. The rooms are tastefully decorated with wood and dark tones. The plunge pool that leads to lazy river right off your patio is wonderful! Soft, comfortable bedding. 2 large showers including the "Agua amore" outdoor shower. The staff goes above beyond to make sure all your wishes are met. A very special shout out to Josselin and Toledo (concierges), Jovany and Tony (bar staff), Leo (bellboy), Laura (housekeeping)!! All the staff is wonderful! The food is by far the best you'll find at a all inclusive! From room service to poolside snacks to fine dining in D'Italia Casitas and of course Jojo's! A MUST experience is Fuentes culinary theater! If your looking for a 5 star, romantic getaway, look no further than Eldorado Casitas Royale!
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    View all  7514  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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