This huge hotel is pulled up next to its own private beach area. It comes with a great pool scene, three à la carte restaurants and an 18-hole golf course nearby.
The hotel is one of three in a super-sized complex. Golf buggies whisk guests to the countless restaurants and bars. Speaking of golf, you’ll have free access to the Riviera Maya Golf Club, a couple of minutes’ drive away. Plus, it’s 35 minutes to the shops of Playa del Carmen.
This Mayan-inspired place is part of the luxe Don Pablo collection, so junior suites come as standard. Expect butler service, an indulgent pillow menu and a mini-fridge for kids, stocked with juices and milkshakes. Book an Oceanfront Suite for striking sea views.
TripAdvisor Traveller Rating
Based On 6371 reviews
- Official Rating
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
If you stay at this hotel between the 1st of November 2015 and the 31st of October 2016, you'll get a special discount of 50% on public rates at the Rivera Maya Golf Course. Rates include green fee with golf cart, golf club custody, mineral water and soft drinks and 20 golf balls for practice.
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board buffet meals. Unlimited dining in the à la carte restaurants, reservations must be made on arrival. Snacks, afternoon cakes and ice-cream.
24-hour All Inclusive. Unlimited local alcoholic and non-alcoholic beverages including beer, wine, spirits, cocktails and soft drinks, until 23.00 or until 02.00 in La Rancherita disco. International premium drinks will be available in all bars.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
You've got two large pools at the Akumal, one of which is an activity pool. The poolside here comes with luxury hammocks and waiter service offering premium drinks, like juices, cocktails and international drinks
This place has its own hotel-run kids' clubs providing hours of fun for your little ones, with different activities planned every day. Suitable for children aged 4 to 12.
Dolce Vita Italian à la carte restaurant
This restaurant offers traditional Italian dishes. You'll get unlimited meals here, but you'll need to reserve a table when you arrive at the hotel. This place comes with a dress code, it's sleeves and full-length trousers for gentlemen. Highchairs are available.
Rooms ► View all
Double room sleeps up to three adults and one child or two adults and two children, with one king-size, twin or two double beds. This room comes with a ceiling fan, TV, iron and board on request, coffee facilities, alarm clock and a minibar restocked every other day with beer, water and soft drinks.
Junior suite sleeps up to four - can be sold as a single. With ceiling fan, TV, iron and board on request, alarm clock and the minibar is restocked every other day with beer, water and soft drinks.
TripAdvisor Traveller Reviews Show more reviews »
Wonderful and Relaxing Visit
My husband and I just returned from the resort and we had a wonderful time. It started extremely bumpy but after speaking with management, the bumps were worked out and we had a great time. We had requested an ocean view room and once we arrived we found that our only view from our room was a construction site next door. The room had extremely thin walls and we could hear more than we wanted from our neighbors. That being said, we talked to management and were moved to a lovely room near the ocean. The food is unbelievable! You will NEVER go hungry!!! The staff was so kind and attentive. I will say that it would be a good idea to download the resort app prior to your stay and book the restaurant reservations that you want. We waited and had a hard time getting the reservations we wanted. I recommend La Vida Dolce. It was very tasty! I would steer clear of the Mexican restaurant, Tequila, because it is not air conditioned and it makes for an uncomfortable meal. The beach was great! The reviews mention a lot about the sea weed but it wasn't an issue for us. We loved the cool ocean water. The water aerobics were a big hit as well. Very fun! One last thing. I would definately recommend Xel-Ha as an excursion. Well worth it. We had a blast!More
travelinmom08, Huntingtown, Maryland
An enjoyable week
We just returned (July 17 - 24) from the Bahia Akumal. I recommend this property. The food was great, the staff friendly and the grounds in good shape. We managed to visit the Tulum and the SianKan for dinner and found those properties just as good. The Tulum and the Akumal are on the beach, the others require a shuttle ride. My one recommendation to the hotel manager would be pay attention to the noise level between the evening entertainers. The sound from the inside entertainment competes with the outside entertainer.More
QuigsWhitby_Canada, Whitby, Canada
absolutely fantastic holiday
Beautiful hotel...beautiful friendly staff...we had an awesome time, will definately recommend to anyone to go there, it well worth the long journey, rooms were very spacious and clean. Food and drinks were fantastic, it Was a superb holiday we will be returning for a second holiday in the future..you were all a credit to yourselves, Thank you,More
Michelle C, Manchester, United Kingdom
Vacation of a lifetime!!
Bahia Principe Akumal was AMAZING! The staff were all super friendly, the food was yummy, the grounds we immaculate, the beds were comfy, the bathrooms spacious, the beach was pristine...we can't say enough about this place. We will be back next year for sure!!!More
My boyfriend and I stayed June 21-28, 2015. We flew Air Transat, which was horrible! There was no TV at all and it was a very small plane! Anyways, we got to our resort via the coach bus. We didn't have to go to different resorts because there are four hotels here and the coach bus just dropped people off at the different hotels on this resort. I think it took an hour and a half. We were checked in by about 7:00 p.m. We were told that our luggage would come to our room. We got to the room and waited an hour and a half (the mosquitoes were so bad that we were waiting for our luggage to get the bug spray). I called down twice and was told that our luggage was on its way. We got sick of waiting and walked to the lobby and our luggage was sitting there all by itself! The issue was quickly resolved and we were driven to our room with our luggage. Another thing was that the phone quit working on day 3. I told the front desk three times, and finally asked a maintenance guy working on a neighbours room to fix it. By our last last day there our phone was working. There were also little bugs all over our room. I mentioned it four times to the front desk and they said the housekeepers would spray something. It didn't resolve the whole time. (we were on the second level). We requested beforehand to have a king bed and a room close to the lobby. Both requests were honoured. We were in unit 52, which was very close to the lobby and pool. There are carts that come around and drive you places, which is nice. However, they sometimes take awhile. But they will drive you to other hotels and the casino and the disco. We tried the Sian Ka'an buffet one night, it was good. Especially because there were no kids. The Akumal buffet was awesome. They had everything. The coffee in the actual buffet you can get in clay mugs was SO good. It was different than the coffee that the servers bring you. They wouldn't sell it to me though haha :( Try and get to the buffet kind of early. By 8:30-9:00 there is a line. For a la cartes, we did Dolce Vita, Don Pablo, Arlequin, Maiko, and Tequila. All were so awesome. ASK THE WAITER what the food is! There is some weird stuff on there! The guys cleaning the beach worked hard all day and night to try and clean up the seaweed, but it was still pretty bad. It didn't bother us though. The pool was nice and clean, usually got a chair around 8:30. Just put a towel there and no one will take it hopefully. The only thing that sucked is that the bars close at 11:00-12:00. We usually went to the casino and disco at night to drink more. There is no snack bar though. But they have peanuts and pretzels if you ask. There are shops here too. Usually 4x the cost that they are sold for in Playa del Carmen is what I was told. There is a snack bar on the resort that is open 24/7. The first night we went there was a buffet and you could tell that the food had been sitting there for awhile. The other nights we went there we asked for food and they made it fresh. There are frequent raccoon and cat visitors. Very friendly. I watched the raccoons grab food out of other people's hands. We also went to Coco Bongo, which was super fun. We didn't get the VIP and I regret it. We waited outside in the stifling heat for an hour while VIP people went straight in! Also, they were able to sit down. We also went to Xel-Ha which was so awesome. I forgot my bathing suit and paid $80 CAD! Such a rip off. They are very environmentally conscious so don't forget your biodegradable sunscreen. The food there was alright, nothing like our resort. They were very organized with rentals and lockers, etc. We also took a cab to Akumal Beach. It was $17 USD each way. My boyfriend took the snorkelling tour with a group for about $25 USD. He saw turtles and squid. They also want you to wear biodegradable sunscreen. They also make you rent a lifejacket if you're going out past a certain point for $7 because they don't want you stepping on the sea grass. The servers, waiters, bartenders, etc., were all so helpful in making our stay great. Special thanks to Roberto and Camilo though. We will definitely be back next time there's another good deal on this resort. PS, the weather was alright. Rained two nights. The mosquitoes were awful though. Came home with so many bites. Bring the bug spray.More
JessicaC1234, Edmonton, Canada
Things To Do► View all
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