ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Rooms: 1492
- Lifts: 3
- Buildings: 23
- Floors: 3
This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.
Things you'll love
- On the beach
- 8 pools
- 8 restaurants
- Perfect for your wedding day
- Set directly on the beach
- 10km from Playa del Carmen's resort centre
- View Location
Swish hotels all over the world
- Stylish 4 and 5-star hotels
- Highly rated by you
- 20kg luggage allowance on TUI flights
- Handpicked for families and adults
FOOD & DRINK
- Evening Meal
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
FacilitiesView all facilities
8 outdoor pools
With sunbeds and parasols.
There are a number of kid's pools available. Sunbeds and towels are provided.
La Fondue Swiss à la carte restaurant
Available to guests staying in Platinum, deluxe junior suites and villas - charges apply to those staying in junior suites. Gentlemen please note full-length trousers, collared shirts and shoes are required to dine here.
RoomsView all rooms
Club Family Room with Balcony and Whirlpool Bath
These family rooms come with a king-size bed and bunkbeds or 2 double beds and a sofa-bed. You'll have a whirlpool bath in the bathroom. And they have exclusive services such as an ipod docking station, activities for children, a children's beach bag and pushchair and bottle warming services on request . There's an entertainment program for children with a kids' club for 4-12 year olds,and a 24-hour ice-cream machine by the pool bar. Mealtimes here are kid-friendly - you'll find a big buffet spread with kids shows and a hot dog cart during the day. For older children there's a teen club with an ice-cream parlour and a disco every thursday. You'll also have free Wi-Fi, a plasma TV and a DVD player as well as TV channels for children.
Good and not so good
Not a 5 star
Mediocre Mexico experience
Things To DoView all things to do
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Items marked with * incur extra charges which are payable locally