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    Royalton Riviera Cancun

    PPPPP Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 13193 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Royalton Riviera Cancun is a big beachfront hotel with style – it pairs a huge range of smart restaurants with a choice of luxury rooms.

    The Royalton Riviera Cancun is a big beachfront hotel with style – it pairs a huge range of smart restaurants with a choice of luxury rooms.

    This place gets behind the Royalton All-In Luxury™ concept. Rooms feature an exclusive DreamBed™, a rain shower, and around-the-clock room service. Diamond Club rooms also come with perks like access to a private pool and an exclusive area of the beach.

    • Rooms: 840
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Junior suites as standard
    • Beachfront
    • Martini bar
    • Free Wi-Fi
    • Perfect for your wedding day

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Option to dine in any of the restaurants without the need to book. Selected international and local alcoholic drinks. Soft drinks, cocktails and wines. Snacks and ice-cream at set times. 24-hour room service.

    Facilities

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      accommodationData.facilities
    • 7 outdoor pools

      There are seven good-sized pools. Two are edged by tall palms and cushioned sunloungers. There are also raised areas and shady spots surrounding the pools.

    • Royal Spa*

      The spa offers a choice of therapies and treatments, as well as a beauty salon and a fitness centre.

    • Agave Mexican restaurant

      Agave dishes up authentic Mexican meals.

    Rooms

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    • Luxury Club Junior Suite with Limited Sea View, Balcony and Whirlpool Bath

      These luxury junior suites each come with their own whirlpool bath and a balcony. They have a king-size bed or 2 queen-size beds with DreamBed™ mattresses, plus a sofa-bed. You'll also find essentials such as air-con, free Wi-Fi, a minibar and a satellite TV, rain shower and 24-hour room service. Diamond Club rooms have plenty of extras, including personalised check-in and check-out, preferential reservations in the a la carte restaurants, luxury amenities in the room, exclusive beach area with dedicated bar and waiter service, selected premium drinks menu and continental breakfast service available in the lounge, evening hors d'oeuvres and afternoon snacks including desserts.

    • Luxury Club Suite with Limited Sea View, Balcony/Terrace with Private Whi and Whirlpool Bath

      You'll find lots of extras with your Diamond Club room including a private butler service, Diamond Club lounge access, upgraded room service menu and a pillow menu - to name just a few. These rooms have a smart, crisp décor and can be kept cool with air-conditioning. There’s a king-size bed or 2 queen-size beds with DreamBed™ mattresses. You'll have a minibar restocked daily, rain shower, satellite TV, access to Wi-Fi - plus a luxurious whirlpool bath and a balcony providing you with some outside space. There’s also 24-hour room service. Diamond Club rooms also have extras including-Personalised check in and check out which is available complimentary (subject to availability), Preferential reservations in a la carte restaurants, exclusive beach area with dedicated bar and waiter service, selected premium drinks menu and continental breakfast service available in Lounge, evening hors d'oeuvres and afternoon snacks including decadent desserts, distinctive Wrist Bracelet, luxury amenities in room including upgraded toiletries plus a Nespresso Machine, robes and slippers and 10% discount on Spa treatments.

    Fantastic hotel and vibe team
    20 Aug , 2019 Thewrights02
    Stayed in July and we were blown away by this hotel,. It is a large resort but never felt crowded, plenty of loungers and pools to cater for all its customers. Israel was our server at the pool and was a credit to the resort with his hard work in blistering heat. The restaurants were superb and we never had any trouble getting in to them, hunters is a must when you are there, and the buffet caters for everyone. The vibe team are an amazing group of people who work so hard all day, a special mention to Jeanette who made every one feel special, from the youngest to the oldest of holidaymakers. She always had a smile and made our holiday even more special. The hotel is a fantastic place to visit and we have already booked to return in October.
    Excellent. A must do holiday.
    20 Aug , 2019 578allanb, 4473230
    Great holiday destination. Highly recommended. Special thank you to concierge Elizabeth and room guy Adrian for going above and beyond and making our stay even better. See you all again. The food entertainment and accommodation was better than we had hoped for. Credit to all staff.
    Best resort in Cancun
    19 Aug , 2019 vicvill20
    The place is perfect. The vibe team was awesome too. Especially Benjamin and Jeannette, they make staying there so much more fun. They do everything they can to make sure everyone is having a great time and they will always put a smile on your face
    Hideaway at the royalton Riviera for honeymoon.
    19 Aug , 2019 Jenbleustar
    Luz Maria Novelo concierge was fantastic, very helpful and made our trip go very smoothly. Her recommendations and hospitality made for a very pleasant experience. Visit the Royalton in cancun and make sure to stop byand see Liz! Thank you!
    Holiday
    19 Aug , 2019 Arcte12_, 58277
    An excellent hotel, everybody in the staff are so nice, and ,we love the entertaiment ,and the Daily activies, the food, was delicious, my favorite restaurant was the grazie, and the food truck in the morning was yomi, and we love the fitness classes, zumba with uriel, and the ketelbell class whit Francisco.
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    View all  13193  reviews

    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally