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    Royalton Riviera Cancun

    PPPPP Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

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    Based on 11781 reviews

    ABOUT THE HOTEL

    The Royalton Riviera Cancun is a big beachfront hotel with style – it pairs a huge range of smart restaurants with a choice of luxury rooms.

    The Royalton Riviera Cancun is a big beachfront hotel with style – it pairs a huge range of smart restaurants with a choice of luxury rooms.

    This place gets behind the Royalton All-In Luxury™ concept. Rooms feature an exclusive DreamBed™, a rain shower, and around-the-clock room service. Diamond Club rooms also come with perks like access to a private pool and an exclusive area of the beach.

    • Rooms: 840
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    • Junior suites as standard
    • Beachfront
    • Martini bar
    • Free Wi-Fi
    • Perfect for your wedding day

    • Beachfront

    Premier Holidays

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    • Stylish 4 and 5-star hotels
    • Highly rated by you
    • 20kg luggage allowance on TUI flights
    • Handpicked for families and adults

    Find out more about Premier Holidays »

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected international and local alcoholic drinks. Soft drinks, cocktails and wines. Snacks, ice-cream.

    Facilities

      accommodationData.facilities
    • 7 outdoor pools

      There are seven good-sized pools. Two are edged by tall palms and cushioned sunloungers. There are also raised areas and shady spots surrounding the pools.

    • Royal Spa*

      The spa offers a choice of therapies and treatments, as well as a beauty salon and a fitness centre.

    • Agave Mexican restaurant

      Agave dishes up authentic Mexican meals.

    Rooms

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    • Luxury Swim Up Junior Suite with Pool View and Terrace

      These luxury swim-up junior suites each come with their own whirlpool bath and a terrace with a pool view. They have a king-size bed or 2 queen-size beds with DreamBed™ mattresses, and there's a sofa-bed for that extra sleeping space. You'll also find essentials such as air-con, free Wi-Fi, a minibar and a satellite TV included. Plus there’s a rain shower and 24-hour room service.

    • Luxury Club Junior Suite with Limited Sea View, Balcony/Terrace with Private Whi and Whirlpool Bath

      You'll find lots of extras with your Diamond Club room including a private butler service, Diamond Club lounge access, upgraded room service menu and a pillow menu - to name just a few. These rooms have a smart, crisp décor and can be kept cool with air-conditioning. There’s a king-size bed or 2 queen-size beds with DreamBed™ mattresses. You'll have a minibar restocked daily, rain shower, satellite TV, access to Wi-Fi* - plus a luxurious whirlpool bath and a balcony providing you with some outside space. There’s also 24-hour room service. Diamond Club rooms also have extras including-Personalised check in and check out which is available complimentary (subject to availability), Preferential reservations in a la carte restaurants, exclusive beach area with dedicated bar and waiter service, selected premium drinks menu and continental breakfast service available in Lounge, evening hors d'oeuvres and afternoon snacks including decadent desserts, distinctive Wrist Bracelet, luxury amenities in room including upgraded toiletries plus a Nespresso Machine, robes and slippers plus 10% discount on Spa treatments and hair dresser.

    Wonderful hotel, surpassed expectations
    12 Dec , 2018 HarrietP421, 190725
    Love a list so... ROOMS I was upgraded from junior to family suite, overlooking the pool area. Usually this may worry me due to lots of late night noise, but entertainment is mainly finished around 10pm so no problem. Beautiful huge bed, lovely jacuzzi bath, very large walk in shower/wet room. Sofa area, 2 flat screen TVs. Mini bar has water, coke, beer, crisps (restocked daily). Bathroom has shower gel, shampoo, conditioner (no shower cap). Hairdryer provided. Twice daily room service, turn down at night. BEACH Fine but yes there is a seaweed problem. They try to clear it, personally didn’t bother me that much but the water is not crystal clear due to all the seaweed. Really is still fine to swim in and very warm. Hotel beach isn’t long, few 100m, but you can walk out much further. Seaweed doesn’t get any better and it’s building site both sides (not noisy). Beach has waiter service drinks. BARS Lots of them, my fav was the lobby bar which is peaceful and has proper sofas. Low lighting, waiter service. All branded spirits and plenty of cocktail choice. There is a martini bar also. Nuts available if you ask. RESTAURANTS The main buffet is excellent - literally everything! My fav was the freshly grilled prawns, calamari, mussels. My fav restaurant was the Caribbean where you must have octopus and lobster! Steakhouse I thought mains were very poor. Italian ok but no ambiance at all. Japanese definitely worth a try, you can book show cooking. FITNESS I am an avid gym goer and I was so impressed here. Gym is huge and very well equipped. I did run club at 7.15am, Francisco the PT is super friendly and ran with me for 6k. I also loved Spin at 7.15am, they work you hard! Lots of other classes available throughout the day too. STAFF I travel alone so sometimes I get some trouble with male staff... I would say 95% were outstanding on this holiday. A few silly men with stupid comments as I am a woman on my own. But otherwise so so helpful, polite.
    Our Stay at The Royalton Riviera Hotel in Mexico
    11 Dec , 2018 Jack_Wager
    Myself and my girlfriend have been staying at the Royalton Riviera Hotel for the past 9 days and leave tomorrow. The hotel is stunning and the staff are excellent; the staff are extremely well-mannered, friendly and have always ensured that we have been enjoying our stay. Adding to this, the restaurants are all very nice. In particular, the breakfast and the Italian restaurant are excellent. We would like to say thank you to the waiter in the Italian restaurant named Alejandro who served us several times. He was extremely accommodating and friendly, and went the extra mile to make our evenings perfect.
    Wonderful vacation resort
    11 Dec , 2018 petercA7881DN
    Stayed at the hideaway for the past week. The resort was excellant. The room had a swim out pool which was a nice touch. The food was great, ate at 5 ala Carte restaurants each one had good choices and the food at all was very good. The Japanese and steak house would be my two favourite ones. The buffet was also very good. The staff at the royalton were exceptional. The bar staff, wait staff and the maids went out of there way to ensure the vacation was special. We have stayed at many resorts on the Myan coast and this would rate among the best. Cons: the beach was just ok. Nice for walking but water was murky. We still spent many hours on the beach We were bit by some nasty critters (sand flys or mosquitoes) never seen them but they left their mark. Had no impact on the holiday. Bring deet if it worries you. I highly recommend the resort and we will return.
    Swim up rooms!!!!
    11 Dec , 2018 Kathy F, 155019
    Our family spent a week at the Royalton.The best part was choosing the swim up room.Our room was identical to the pictures you see on line.Beautiful!!! The pool waiters took care of us everytime we were out in our pool.Drinks were not watered down like at some resorts.I was so impressed it was a little over 4 feet deep.All staff were very friendly.Although communication was hard for lack of english or spanish on our part.Food was not great.Have had much better at other resorts.Steakhouse was the best.Buffet had lots to choose from.Out waiter Juan Mendez we had every morning was super.He had great guys working with him ,I wish I had their names.The cafe/ice cream bar was lacking in sweets.The shows at night were entertaining.Most of the bands were good.Casino night was fun with the Elvis impersonator.Close to airport 30 mins.
    Amazing honeymoon !
    11 Dec , 2018 Lukasz0986
    My wife and I we were in this beautiful resort on holidays. We spend there amazing time. We had a lot of attractions in the resort and out of it. Everything was great, food, very friendly service, and clean room. We had very nice service in Dorado restaurant. Excellent service from Abelardo, Ricardo and other guys. Uber has a great knowledge about wines, so you can always have a good advice from him. Food was amazing and we were there every day for lunch or dinner. The manager was very friendly. They have the best kitchen chef in all resort :) We spent very romantic time on the beach dinner, outside the restaurant with a great attractions. We highly recommend this place to have a meal in this resort. The best place to have a breakfast was in Gourmet Marche in hideaway section, there were two waiters Gilberto and his friend, they were very friendly and helpful. The beach bar was good enough. Also we had a great experience with Roman, guy from attractions on the beach. and Mexican Night team.They organized for us as well romantic dinner on the beach for our honeymoon celebrations. We highly recommend this resort to have a fun and spend nice, relaxed holidays.
     11781 

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